SPA O2C| Billing| Pune| Hybrid

Role: SPA O2C Shift timing: Shift Timing - 6 PM to 3 AM (Night Shift) Mode of working - Hybrid Job Description: A/R & Billing: Specialty Bordereaux process Requires detail knowledge/interpretation of complex Specialty contracts Requires interactions with Account Managers, File Managers and others in Executive team to clarify billing points Requires significant knowledge of internal systems to appropriately extract required information Requires strong Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.) Strong analytical skills (interplay b/w above, trend identification, issue identification/resolution) Strong communication skills (written & oral) MedInsights/GBCare Process Prepare working file to include open invoices and UAC (2x per month) and share with MI/GBCare team Work/Meet with MI/GBCare team to identify and drive resolution of invoicing numbering issues, refunds, and cash application Researching Flexi to identify offsetting invoices Using matching tool to identify match UAC to late invoices Requires significant knowledge of internal systems to appropriately extract required information Requires strong Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.) Requires strong process improvement mindset to further automation Requires strong knowledge of Managed Care processes Strong analytical skills (interplay b/w above, trend identification, issue identification/resolution) Strong communication skills (written & oral) Cash Application/Investigation/Collections: Unapplied Cash (identifying and resolving items not matched by existing Service Center team). Items as triaged as more complex (overfunding, funds belonging to other AJG entities, etc.) Invoice reconciliation (invoice/remittance discrepancies) Collections assistance with CSM and client interaction Requires significant knowledge of internal systems to appropriately extract required information Requires strong Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.) Requires interactions with Account Managers and others to clarify processes/instructions Strong analytical skills (interplay b/w above, trend identification, issue identification/resolution) Strong communication skills (written & oral)