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4.0 - 7.0 years

6 - 9 Lacs

Mumbai

Work from Office

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Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Design visually appealing and intuitive dashboards that display key security metrics, incidents, and trends, using data visualization tools and scripting languages for automation. Develop and maintain customized reports that provide meaningful insights into security data, ensuring they are accurate, comprehensive, and suitable for management and regulatory purposes. Collect, aggregate, and analyze data from various security tools, logs, and sources to identify security anomalies, patterns, and trends that may indicate potential threats or vulnerabilities. Generate detailed incident reports, outlining the nature of security incidents, their impact, and the actions taken for resolution. Assist in creating reports and documentation required for compliance with industry standards and regulations (e.g., IRDAI, SEBI, RBI, ISO 27001). Develop and implement automated reporting processes to streamline the generation of routine reports, reducing manual effort and increasing efficiency. Integrate threat intelligence feeds and data into reporting processes to enhance situational awareness and proactive threat hunting. Maintain accurate documentation of reporting and dashboard configurations, data sources, and data transformation processes for knowledge sharing and troubleshooting. Provide training and support to SOC analysts and other stakeholders on how to interpret and utilize dashboards and reports effectively. Assist in coordinating incident response efforts by providing real-time updates through dashboards and reports during security incidents. Evaluate new security tools and technologies that could improve reporting and dashboard capabilities within the SOC. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai

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Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Min 3 Years exp in EDR and Trend Micro. The vendor should assess the existing endpoint security infrastructure and identify any gaps or vulnerabilities. The vendor should deploy EDR agents on endpoints, servers, and critical systems within the organizations network. The vendor should configure EDR agents to collect and analyze security events and activities on endpoints. The solution should monitor endpoints for suspicious activities, such as malware infections, unauthorized access attempts, and unusual user behavior. The solution should use behavioral analysis and machine learning to detect advanced threats and zero-day attacks. The solution should generate real-time alerts for potential security incidents and provide guidance for incident response and remediation. The vendor should enable endpoint forensics capabilities to investigate security incidents and identify the root cause of attacks. The solution should capture and store detailed endpoint activity logs and artifacts for further analysis. The vendor should integrate the tool with vulnerability management systems to assess the endpoints security posture. The EDR solution should be able to rollout patches or upgrades from the EDR management console for agents onboarded on the platforms. The solution should alert and remediate endpoints with outdated or vulnerable software configurations. The solution should provide real-time alerts for anomalies that could indicate potential threats. The vendor should ensure the compatibility with other security systems, such as (but not limited to) SIEM, incident response tools, etc. The solution should correlate network anomalies with potential threats, aiding in early threat detection. The vendor is expected to deliver reports at periodic intervals as per Clients requirements. The vendor should re-deploy the agent as and when there is a change in the infrastructure or the operating systems. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CEH certification is must. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.

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7.0 - 8.0 years

9 - 10 Lacs

Mumbai

Hybrid

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Your day at NTT DATA The Financial Analyst is a seasoned subject matter expert, responsible for gathering and analyzing financial data to facilitate decision-making and provides guidance to business stakeholders within the business. The Senior Financial Modeling Analyst reports to the Senior Director-Global Investment Financial Analysis. This position gathers, analyzes, and summarizes financial recommendations on new capital investments and sales opportunities. This position will work closely with the Senior Director Global Investment Financial Analysis, Sales & Construction department head to develop business case modeling for new locations to analyze profitability, make financial recommendations and monitor financial performance. This position will also work closely with the Sales department to understand complex and large opportunities and evaluate how the opportunities will compare to the original site business case. What youll be doing Key Responsibilities: Work with other departments to pull together assumptions to build business case for new sites Analyze business case inputs for reasonableness and comparison to other investments Update new site business cases with actuals, revised forecast assumptions and compare against original business case Analyze financial results and evaluate asset performance Understand and calculate financial business plan measurements including IRR, NPV & terminal value Forecast debt requirements and submit draw requests Collaborate with Sales department to understand large deal commercial terms to prepare profitability analysis for board approval Update business cases with large deal opportunities to evaluate sales impact on project profitability and against budget Provide support to third party investors through profitability analysis and data support Prepare cost comparison analysis as requested Prepare power point presentations for Executive audience communicating financial metrics. Other projects as assigned to support Finance department Performs other duties as assigned. national operations. KNOWLEDGE, S & ABILITIES Knowledge of basic financial concepts such as capital budgeting. Ability to perform independently in a fast-paced environment. Strong analytical skills in comparing sales trends and determining market data. Ability to work with all levels of the organization Ability to pay close attention to detail while remaining accurate. Excellent decision-making and problem-solving skills. Ability to conduct and prepare comprehensive and detailed data analysis and output reports for stakeholders. Ability to manipulate large data sets using advanced excel functions for extracting strategic insight. Able to be highly confidential. Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, and Outlook. Strong ability to create context in Power Point is required Revenue Recognition knowledge in preferred Able to work in a team environment. Manages stress and/or fast-pace effectively. Excellent communication and stakeholder management skills. EDUCATION & EXPERIENCE Bachelors degree in accounting or finance required. MBA/CPA preferred. Minimum of 7-8 years progressive experience in finance. Experience with construction a plus. PHYSICAL REQUIREMENTS Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. Able to lift and carry up to 20 lbs. WORK CONDITIONS Extensive daily usage of workstation or computer. SPECIAL REQUIREMENTS This position is expected to be working in a hybrid working environment that is work from office and home as per the HR policy. This position might be required to support regions spread across different geographies (APAC, India, EMEA) with occasional requirement to attend meetings in USA timings and hence should be flexible to work in multiple time zones on need basis. Travel 5-10% of the time.

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4.0 - 7.0 years

6 - 9 Lacs

Mumbai

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Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft CertifiedAzure Administrator Associate AWS CertifiedSolutions Architect Associate Veeam Certified Engineer VMware certified ProfessionalData Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties.

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6.0 - 7.0 years

8 - 9 Lacs

Mumbai

Work from Office

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What youll be doing Diploma / Degree/PG Diploma in IT/Computer Science from recognized institution. Engineer should have 6-7 years of experience/ expertise in areas Like trouble shooting and handling of various IT hardwares like PC, Printers, Laptops and other IT equipment. Configure Desktops, Laptops. Should have expertise in Windows, Linux, client operating systems and related applications, Support Services for Software Application Mailing (webmail/MS outlook express/Outlook express), O365 and other system software. Following are the requirement for Desktop Engineers:a. Hands-on experience troubleshooting desktop/ laptop/ peripheralb. At least 2 years of work experience as support executive preferably in Government/ PSU/Corporate sectorc. Strong End User IT Infrastructure Domain knowledged. Good communication skills and can converse in Hindi/ English

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai

Work from Office

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Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft CertifiedAzure Administrator Associate AWS CertifiedSolutions Architect Associate Veeam Certified Engineer VMware certified ProfessionalData Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties.

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20.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

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VP Sales – E Governance Location: Mumbai Mode: On-site Type - Fulltime Vertical: Government /PSU More than 20+ years of experience in Sales Closed more than 50Cr business in a year Experience in RFP/Bidding, presentation, customer management, account management End to End business process like RFP, bidding, technical presentation, Commercial, negotiation, contract signing , invoicing and payments Experience in large scale IT Services, Software, Digital transformation projects Can drive end to end sales cycle. Show more Show less

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7.0 - 10.0 years

0 Lacs

Mumbai, Maharashtra, India

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Role – Finance Head (CA/CS) Experience in Real Estate is Mandatory About Us ALYF is a leading Proptech company specializing in second homes, offering a comprehensive platform that caters to all your second home aspirations. Whether you desire luxurious villas, high-yield assets, or bespoke homes in exotic locales, we provide a one-stop solution to meet your needs. With ALYF, you can Own, Enjoy & Earn from your second homes effortlessly. Key Responsibilities: Working closely with the founders. Direct, plan or implement policies, objectives or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments or to increase productivity. Use financial modeling to simulate financial scenarios. Prepare budgets for approval, including those for funding or implementation of programs. Building a healthy pipeline of opportunities and mandates in the identified areas of fundraise. Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial and legal principles. Provide legal advice to the business and its leaders. Assist in drafting, commenting, negotiating, and closing the business agreements. Support in timely conduct of Statutory, Tax and Internal Audit of the company. Research and evaluate different risk factors regarding business decisions and operations. Liaisoning with Banks, GST Auditors, Statutory Auditors and Company Secretary. Coordinating with regulators and working with company secretary on secretarial matters. Maintain and manage the company’s compliance platform. Record and reconcile intercompany financial transactions for commonly controlled businesses and subsidiary companies. To find out the feasibility of projects with the acquisition team. Develop and implement accounting policies. Keep abreast of new developments in the business, the industry and the regulatory environment relevant to the job profile. Required Skill Sets: · Qualified Chartered Accountant with CS having 7 to 10 Years of Experience (Post Qualification) · Have a strong understanding of land feasibility and Real Estate Projects · Participated in the Fund raising in the previous Job. · Knowledge of IND AS. · Knowledge of Statutory, RERA, Legal & Secretarial compliances and SEBI. · Knowledge of Alternate Investment funds. · Strong and well-rounded business and macroeconomic understanding. · Strong analytical bent of mind and structured problem-solving approach along with high level of strategic and creative thinking · Excellent communication skill. Job Location – Vikhroli West CTC - Upto Rs. 35 Lacs per annum Show more Show less

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai

Work from Office

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Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: SDN Global Certification SDN L2 ( Professional level certification) Certification -ACI Network Operations & Incident Management Handle escalations from L1 resources and provide guidance for effective resolution. Manage day-to-day network operations, including incident reporting, review, and resolution within defined timelines. Configuration & TroubleshootingConfigure, monitor, and troubleshoot networking and security devices such as switches, routers, firewalls, and load balancers. Design, implement, and manage SDN solutions for medium to large-scale networks. Network Security & ComplianceEstablish and enforce network security policies, monitor access, and ensure compliance with security standards. DocumentationPrepare High-Level Design (HLD) and Low-Level Design (LLD) documentation. Maintain updated network schematics and configuration templates. Vendor & Asset ManagementCoordinate with vendors for device support and maintenance. Manage inventory and ensure accurate asset documentation. Performance Reporting & AuditsConduct network equipment testing and maintain audit records to ensure compliance. Customer Interaction & Problem SolvingUnderstand customer requirements and provide effective resolutions. Ensure timely and professional communication to address customer needs. These responsibilities ensure that the SDN infrastructure is robust, secure, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now.

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1.0 - 4.0 years

3 - 6 Lacs

Mumbai

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Your day at NTT DATA The Senior Associate Critical Facilities Operations and Maintenance Engineer is a developing subject matter expert, responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. This role helps to design, plan, install, and / or maintain mechanical, electrical, and other medium complexity infrastructure systems in mission-critical, high-risk, or high-reliability data center environments. What youll be doing Key Responsibilities: Helps to design, plan, install, and/or maintain mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Learns by providing hands on assistance with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Supports the analysis of current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Learns to repair all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assists in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Developing understanding of safe work practices, which are set by safety regulations and legislation. Developing proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Developing knowledge of Microsoft Office Suite - Word, Excel and Outlook. Developing knowledge of CMMS systems. Developing knowledge of critical facilities operations and maintenance. Developing knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelors degree or equivalent in engineering or related field. Trade Certification or state license in Electrical or Mechanical (HVAC) preferred. Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) preferred. Experience required: Moderate level experience working in a similar engineering role, preferably a data center environment. Relevant demonstrated experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Relevant experience interpreting blueprints/CAD drawings. Relevant experience in facilities / building maintenance. Moderate level experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai

Work from Office

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Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now.

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2.0 - 3.0 years

0 Lacs

Mumbai, Maharashtra, India

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Operations Executive Location: Parel, Mumbai Work from Office (Mon-Sat) As an Operations Executive in the Credit team, you will play a key support role in the loan disbursal process. You will be responsible for reviewing customer documents, ensuring KYC compliance and preparing loan files, for underwriting. You will also coordinate the loan agreement process with customers and our lending partner. Key Responsibilities ▪ Review incoming loan applications to ensure all required documents are submitted. ▪ Validate completeness and clarity of KYC documents. ▪ Conduct initial KYC verification and identify missing, expired or non-compliant documents and follow up with internal teams for corrections. ▪ Organize all verified documents and push applications to the underwriting team with supporting summaries. ▪ Coordinate with the lending partner to generate loan agreement post approval. ▪ Update internal CRMs, dashboards, and loan application trackers with status, timelines and observations. ▪ Flag stuck cases or bottlenecks proactively to relevant teams. ▪ Ensure all processes are audit ready and compliant with internal SOPs and regulatory guidelines. Qualifications/ Requirements ▪ Bachelor’s degree in Finance, Commerce, or a related field. ▪ 2-3 years of experience in credit operations, loan processing or backend documentation handling (fintech, NBFC, or banking background preferred). ▪ Strong analytical and documentation skills. ▪ Knowledge of KYC norms, RBI guidelines and basic financial documentation. ▪ Proficiency in CRMs and basic documentation tools. ▪ Proficiency in MS Excel ▪ Good communication and presentation skills. Show more Show less

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0 years

0 Lacs

Mumbai, Maharashtra, India

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Company Description SK Minerals & Additives Limited, founded in 2010 and based in Khanna, Punjab, India, is one of the fastest-growing chemical companies. We are a renowned manufacturer and supplier of chemicals and minerals to major industrial sectors including cattle feed, plywood, pigment, petroleum, and poultry. Our commitment to quality and innovation has made us a trusted household name in the chemical industry. We focus on delivering high-quality products with a customer-centric approach, ensuring hassle-free delivery and competitive pricing. Location - Delhi, Gujarat, Hyderabad & Bangalore Responsibilities : • Lead Generation: Generate new B2B leads through both online and offline methods. • Sales Growth: Achieve sales targets and expand business in terms of volume and value. • Price Negotiation & Order Confirmation: Responsible for negotiating prices with clients and ensuring successful order confirmation. • Sales Strategy Planning & Execution: Develop and implement effective sales strategies and plans. • Team Leadership: Manage and mentor a team of marketing professionals, providing guidance and support for their development. • Market Research: Conduct research to identify new business opportunities and market trends. • Product Knowledge: Have strong understanding of food and feed additives products or chemical products. • Travel: Travel to other cities and states as required for marketing purposes (15-20 days per month). • End-to-End Sales Activities: Oversee the entire sales process from lead generation to order closure. Collection of payment on time from customers. • Event Management: Plan and execute events, product launches, webinars, and trade shows to promote products and build brand loyalty. Skills :- • Communication: Excellent verbal and written communication skills. • Industry Experience: Prior experience in FR Additives is preferred. • Open to Travel: Flexibility to travel 15-20 days per month. • Market Knowledge: Strong understanding of marketing activities, strategies Show more Show less

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2.0 years

0 Lacs

Mumbai, Maharashtra, India

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Job Summary: We are seeking a motivated and detail-oriented Analyst to join our Operations team. The ideal candidate will support key operational functions, including order management, client servicing, application monitoring, and back-office coordination. This is an excellent opportunity for recent graduates or early-career professionals looking to grow in a fast-paced FinTech environment. Primary Responsibilities: Order Management Support: Assist in processing and tracking client orders from initiation to fulfilment. Coordinate with internal teams to ensure order accuracy and timely delivery. Maintain and update order records and documentation. Client Onboarding & Support: Support onboarding processes by collecting and verifying client documentation. Respond to basic client inquiries and escalate complex issues to senior team members. Maintain client data in CRM systems and ensure information accuracy. Application Monitoring: Assist in monitoring the performance of internal applications. Log and track application issues, coordinating with the tech team for resolution. Conduct user testing for minor updates and provide feedback. Data & Reporting: Compile operational data and assist in preparing reports for internal use. Maintain spreadsheets and dashboards for tracking key metrics. Support data quality checks and validations. Back-Office Coordination: Help coordinate with vendors and service providers for trade settlements and reconciliations. Ensure accurate documentation and filing of back-office records. Assist with compliance-related data gathering and report submissions. Key Skills & Qualifications: Bachelor’s degree in finance, Commerce, or a related field. 0–2 years of relevant experience (internships or project work acceptable). Strong attention to detail and organizational skills. Proficient in Microsoft Excel. Good communication skills (written and verbal). Willingness to learn and take initiative in a dynamic work environment. Preferred Skills: Exposure to financial markets or FinTech through internships or coursework. Familiarity with CRM tools or order management systems. Basic understanding of investment products and trade lifecycle. Show more Show less

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0 years

0 Lacs

Mumbai, Maharashtra, India

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Thornton Tomasetti applies engineering and scientific principles to solve the world’s challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is to bring our clients' ideas to life and, in the process, lay the groundwork for a better, more resilient future. We provide support and opportunities to our employees to achieve their full potential and cultivate a rewarding career. The Role The BIM Modeler will perform the functions of creating project deliverable drawings and models using the current versions of available software. Work includes 3D parametric modeling, representation and annotation of 3D information in 2D drawings, and 2D detailing for complex projects. The candidate should be able to work in a self-directed manner in all aspects of the building design and document production process. Responsibilities Create 3D BIM models to a high level of accuracy. Develop plans, sections, elevations and details from a 3D BIM model for projects of all sizes and technical complexities. Clearly annotate, dimension and detail production drawings in conformance to Thornton Tomasetti standards and practices. Setup and manage large sheets sets including revisions and markups for each project. Plot drawings to pdf, dwg, or to paper plots. Assist and direct BIM workflow. Set up and geo-locate multiple models for a single project. Create 3D views or renderings on an as-needed basis for marketing or project use. Use advanced tools such as Navisworks for project collaboration across multiple disciplines in a BIM environment. Interface with engineers, our clients, and other consultants through clear communication and drawings. Interact with our clients to coordinate BIM modeling content and approaches, model exchanges, quality control, and delivery. Continued development of “best practices” for BIM. Requirements Degree in related discipline (Civil Engineering, Architecture, Interior Design, etc.) is preferred. Experience and understanding of REVIT Structure, AutoCAD Architecture, and their supporting technologies. Experience and understanding of interfacing with REVIT Architecture and MEP is preferred. Excellent understanding of 3D parametric modeling to maximize the benefits of an integrated building model. Thorough understanding of building components for modeling structural components intelligently and efficiently to ensure the integrity of the structural model. Working knowledge of drawing production, standard construction techniques and principals. Excellent skills in relation to rendering and graphic formats and their manipulation and output. Experience in Rhino, Grasshopper, TEKLA, and data exchanges between BIM platforms is preferred. Thornton Tomasetti is proud to be an equal employment workplace. Individuals seeking employment at Thornton Tomasetti are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Thornton Tomasetti Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Thornton Tomasetti are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Beware Of Recruitment Fraud: Scammers may attempt to impersonate Thornton Tomasetti. Messages from our firm come only from the ThorntonTomasetti.com domain, Thornton Tomasetti does not use any third-party recruiters. When in doubt, please contact us through our web form here and see how you can protect yourself online here. Show more Show less

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0 years

0 Lacs

Mumbai, Maharashtra, India

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Job Description We are seeking a highly organized and technically adept Project Manager to oversee and deliver complex projects within the Audio Visual (AV) and BRI space. Responsible for end-to-end project execution, ensuring timely delivery, budget adherence, technical compliance, and client satisfaction. The ideal candidate will have a strong background in AV systems, BRI technologies, or media workflows, with proven experience in managing installations, upgrades, or system integrations. Key Responsibilities Plan, execute, and close AV/BRI projects according to strict deadlines and within budget. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Define project scope, goals, and deliverables in collaboration with key stakeholders. Develop detailed project plans, monitor progress, and adjust as necessary. Manage changes to the project scope, schedule, and costs using appropriate verification techniques. Conduct risk assessments and develop mitigation strategies. Maintain clear and consistent communication with clients, vendors, and internal teams. Prepare reports for upper management regarding project status, challenges, and solutions. Ensure all installations, system integrations, and commissioning meet technical standards and client expectations. Support project documentation, system schematics, and handover packages. Show more Show less

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2.0 - 4.0 years

0 Lacs

Mumbai, Maharashtra, India

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JOB DESCRIPTION Job Title : Executive/Senior Executive – Long Idle Department : Customer Care Sub Department : Longstay Reporting : Manager – Long Idle Core Responsibilities: Ensure to send Idle notices to the consignee/shipper and the custodian as per the guidelines for all locations. Issuing letters to Customs and sending reminders if case not resolved. To monitor the responses received from the consignee on the imports above 30 Days and follow up till the units are cleared. Follow up with the Load port for additional information and assistance from the consignee/ shipper. To track the potential long stay and idling units based on the responses from the consignee and the nature of the cargo (particularly low-value cargo). Alert the head office about the same. To track all the perishable and reefer containers, follow up with the consignee to ensure immediate clearance before the cargo expiry. If possible, abandon of such cases, then alert the concern stakeholders including the POL/Shipper/Head Office/Line Management/Ho Logistics/Consignee/Custodian & Customs about the sensitivity of the case, consequences and the cost involved including destruction of cargo. Communicate and take approval from HO Logistics for cases where waiver request received from the consignee – Negotiate with consignee for more recovery as well resolve the case immediately. Maintain all above 30 days Master database file which include all the information of Longstay cases(Notices issued, letter issued to custodian/customs, shipper/consignee response & status). Ensure the necessary DDSM updation for all the waiver cases solved. Ensure necessary moves updated for the containers cleared through auction/destruction or destuffed where no recovery from consignee. Provide the information to DDSM desk for all such cargoes for D&D cleaning of such containers. May have to visit the Custodian &Customs to discuss about the delay in disposal/ if the case is not progressing and escalation if no response/results from the authorities. Follow up with the Legal team and the lawyers till containers are back to our custody as empty. Review cases with the management where legal advice may be required and cases where Management involvement is necessary. Prepare Reports on the performances and the trend of long stay based on Locations/ Services/Commodity. Ensure regular detailed review to measure progress and update the management fortnightly. Publish Monthly statistics-based reasons such as: ‐ Containers are detained/seized for any reason by any lawful government agency. Consignee delaying but showing interestto clear. Consignee demanding waiver of charges. Under custodian control (Awaiting Auction/destruction) Container is to be re-exported to another country. Dispute between shipper and consignee. Court case Key Performance Indicators: To ensure Import Long stay units below the set target as per functional objective. To ensure units above 180 days are in the Auction list. Qualifications and Skill Sets: Minimum Graduate 2-4 years’ experience in shipping/CFS. Excellent written and verbal communication. Result-oriented and highly motivated self-driven individual. Legal Knowledge related to shipping and Customs Act. Knowledge of procedures location wise Good Analytical Skills. Good with MS-Office tools Show more Show less

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0 years

0 Lacs

Mumbai, Maharashtra, India

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Company Description QualityKiosk Technologies is a leading independent Quality Engineering (QE) provider and digital transformation enabler. With a workforce of more than 3500 employees, the company specializes in quality engineering, QA automation, performance assurance, IA, RPA, customer experience management, SRE, DTaaS, cloud, and data analytics solutions. QualityKiosk Technologies works with leading brands in banking, e-commerce, automotive, telecom, insurance, OTT, entertainment, pharmaceuticals, and BFSI sectors to achieve their business transformation goals. Role Description This is a full-time on-site role for a Test Manager- Insurance Domain located in Mumbai. The Test Manager will be responsible for test execution, test management, test strategy, testing, and test cases in the insurance domain. The role involves overseeing and implementing testing procedures to ensure high quality and efficient software delivery. Qualifications Test Execution and Test Management skills Test Strategy expertise Experience in Testing and creating Test Cases Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Knowledge of insurance domain processes and systems Bachelor's degree in Computer Science or related field Show more Show less

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0 years

0 Lacs

Mumbai, Maharashtra, India

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Company Description AD Street Communications is a strategic branding partner for emerging brands globally, specializing in humanizing brands through innovative, emotion-led, experiential, and tactical solutions. The company focuses on CROSS THE LINE advertising to amplify and quantify brand presence across all mediums. Role Description This is a full-time on-site role for a Junior Copywriter located in Mumbai at AdStreet Communications. The Copywriter will be responsible for writing mainline and digital marketing copies, and proofreading content on a day-to-day basis. Qualifications Writing and Communication skills Experience in advertising agencies Proofreading skills Bachelor's degree in English, Communications, Marketing, or related field Ability to work collaboratively in a team environment Knowledge of digital marketing trends is a plus Location - Mumbai, Goregaon East Salary - 25,000 to 35,000 per month Show more Show less

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1.0 - 3.0 years

2 - 3 Lacs

Mumbai, Navi Mumbai

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IT Support duties and responsibilities. Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computersystems and networks Responding in a timely manner to service issues andrequests Providing technicalsupport acrossthe city (this may be in person or over the phone) Setting up accountsfor new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staffmembers Basic knowledge on cameras installation and Bio metric configuration Maintainrecords / logsfor repairs and fixes and maintenance schedule Identity computer or network equipment shortages andplace orders Develop and maintain local networks in ways that optimize performance Solving the concerns raised by kitchens by visiting kitchen orally / in remote( Two-wheeler is mandatory ) Ready to work on Saturday & Sundays, and even festivals (Benefits are available) Skills & Capabilities Ready to work in 24/7 environment Should be a teamplayer Experience 1 to 4 years Able to speak local language, Hindi& English Benefits Petrol & Mobile allowances would be given Performance incentives are eligible

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3.0 - 6.0 years

5 - 8 Lacs

Mumbai

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Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties.

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0.0 - 1.0 years

2 - 2 Lacs

Mumbai

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Position: CSSD Technician (Male Candidates Only) Experience - 0 – 1 Year (Freshers are welcome; training will be provided) B.Sc in Chemistry, Biology, or relevant Interested? Share your CV shubha@hireindians.com OR Call/WhatsApp +918178223314 Required Candidate profile If you're a recent graduate looking to start your career in the healthcare sector, this is a great chance to gain hands-on experience in a reputed hospital setting.

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0 years

0 Lacs

Mumbai, Maharashtra, India

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About NIIT At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce. Link for our LinkedIn page: https://www.linkedin.com/company/niitmts/mycompany/ Link for our website: https://www.niit.com/en/learning-outsourcing/ Interested candidates can share their resumes on whatsapp at +91 93544 82536 (Gourav Roy) Job Summary We are seeking a dynamic and experienced HR Recruiter to join our talent acquisition team, specializing in bulk hiring for international voice process roles . The ideal candidate will have a strong background in BPO hiring, excellent communication skills, and experience managing end-to-end recruitment cycles and stakeholder expectations. Responsibilities Handle bulk recruitment for international voice process roles in a fast-paced BPO environment. Manage the entire recruitment lifecycle – from sourcing, screening, and conducting interviews to offer rollout and onboarding. Work closely with hiring managers and internal stakeholders to understand staffing needs and deliver quality talent on time. Utilize various sourcing channels such as job portals, social media, employee referrals, and recruitment drives to attract suitable candidates. Maintain and update recruitment trackers and provide regular reports to the leadership team. Ensure a seamless candidate experience through timely communication and follow-ups. Stay updated on market trends and talent availability in the BPO industry. Qualifications Bachelor's degree Effective communication skills Strong organizational and interpersonal skills Experience working with Microsoft Office suite High-energy and passion Demonstrated ability to meet quotas NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Show more Show less

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20.0 - 30.0 years

50 - 100 Lacs

Mumbai

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JOB SPECIFICATION OF CLUSTER HEAD JOB TITLE Cluster Head (Formal Designation: Sr. Vice president / Vice president) LOCATION Mumbai DEPARTMENT Inspection Services REPORTING TO Managing Director EXPERIENCE 25 years+ experience in Oil & Gas / Power / Manufacturing / Infrastructure/ Technical Services / EPC / Inspection / Procurement QUALIFICATION Full time Bachelor' s Degree in Engineering from a well-known institute with Management Degree preferable JOB RESPONSIBILITY Development of Strategy for Cluster including organization, business development, new services, operational controls, compliance and customer focus. Monitoring industry trends, gauging changing client needs and devising and implementing methods to enhance value to customers. Monitoring and ensuring development of IT tools for efficient business processes and to enable collection of appropriate data for close monitoring of every aspect of performance in order to give early warning of variations to plan or of potential risks including conflicts of interest. Initiate and implement corrective measures for plan variations or risk mitigation. Ensuring robust quality process to ensure no loss of accreditation. Promoting USP of the company and propagating Group Vision, Mission, Values to clients and team. Ensure increasing customer satisfaction/ delight. Business development and achieving business goals according to TUV India strategy for the respective Cluster. Responsible for the P & L of the Respective Cluster. Budget preparation for responsible Cluster in consultation with Head Business Development and respective Profit Center Heads (PCH) and CFO as per the broader guidelines and growth plan given by Managing Director. Responsible for reviewing major proposals to the customers with help of respective PCH and Marketing Executive. Risk assessment to be ensured in consultation with PCH, Legal Advisor and CFO. Regular customer visits to get the feedback of the services, provide solution, formulate lessons learned and horizontally deploying good practices Encourage and guide Profit Center Head to take lead for developing new services and/or proposal for new services. The proposal will be reviewed by Cluster Head & brought to Managing Director for final decision for go/no go. Support and guide Profit Center Head along with HR for timely recruitment of resources, experts and associates as per the need for their respective business segment. Managing Director will review the requirements and approve. Motivate, support and ensure Profit Center Heads maintain adequate cash flow for the respective business segment and keep the outstanding below 75 days. Cluster Head to ensure that Profit Center Head has monthly outstanding receivable review with HO / CFO and should be responsible for collection of outstanding for their product line. Cluster Head to ensure the pending order data is reviewed by PCH for their product line so as to have accurate information on orders in hand. Cluster Head to ensure proper MIS reporting by PCH for their products. Cluster Head Shall be also responsible for implementation of quality, Health, safety and environment (QHSE) requirements applicable for the relevant services. Ensure continual improvement in all Process Measures. Cluster Head Shall be responsible to ensure compliance to all systems and procedures of TUV India and meet all the accreditation guidelines. Cluster Head is responsible to ensure team building, competence building and enhancement and motivation of the employees assigned to them with necessary support from HR Cluster Head to recommend disciplinary action if needed against any employee and bring it to HR and MD for further decision. Cluster Head is responsible for appraisal and promotion for their assigned employees and submit to HR within time frame as set by HO. Cluster Head is responsible for overall process improvement from time to time as per the need of the organization. Operational Excellence - Create system and process - oriented approach with aim to ease the working for Inspection staff and customer delight. Cluster Head is responsible for overall Planning (revenue, costs, investments and personnel including necessary initial and further training measures) Controlling the attainment of plan targets and initiation of measures in the case of deviations from plan. Implementation of the processes specified in the company - especially those relating to orders in accordance with the Quality Management Manual or group regulations. Communication of targets as well as the drawing up and implementation of measures to attain targets. Planning and controlling of the necessary initial and further training of employees. Regular active reporting to MD on special business matters, quality cases, customer relations and if necessary, on deviations from agreed targets and specifications. Promotion of exchange of information within the group. Responsible for leadership, motivation and management of employees according to the code of ethics and values of TNG and ensuring a working atmosphere that promotes ownership, self-motivated productivity and innovation. Ensuring effective and efficient operative processes (quality-compliant and schedule-complaint, cost-effective provision of services with consistent and evenly spread utilization of resources). Ensure Well-instructed employees and provide the necessary tools and support. Communication of requisite information to own manager and own team. Ensuring proper implementation and surveillance for occupational safety, health and environmental during work for the employees AUTHORITIES Power of instruction and authority over assigned employees related to organizational, disciplinary and professional matters. Calling on support from superiors and internal service providers. Selection of the method for instructing employees, quality assurance and communication. Requesting necessary initial and further training for the management task. Selection of employees to be recruited, taking account of the right of veto held by other persons involved in the recruitment process. Granting permission for vacation and time off in lieu and issuing orders for overtime. Ensuring that services are provided in a way that meets the specified goals of the company with respect to economic efficiency, quality and profitable business growth. ATTRIBUTES Deep understanding and experience in the inspection business and its environment. Very good relations with key stakeholders and customers. Good understanding of customers pain areas. Experience in handling a large team. Complex problem solving ability. Ability to conceptualize new service variants, analyze risks and calculate efforts to present business case Ability to formulate procedures for operational, administrative or business tasks. Optimisation of shared resources. Awareness about P & L statement. Diverse and deep exposure to Inspection Services, Quality Assurance/ Control Soundness in technical subjects / documents like materials, welding, pressure equipment, process plants, drawings, specifications, QAPs / ITPs, NDE, material certificates, etc. Positive thinker and Trouble shooter. High Drive Target Oriented Extravert, good interpersonal skills Team player

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

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Conduct Audits for our clients, ensuring compliance with regulatory and industry standards. Perform audit procedure, incl transaction testing, account verification and financial statement analysis Identify weaknesses, process improvements, and risk

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