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4113 Jobs in Bihar - Page 9

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2.0 - 3.0 years

2 - 3 Lacs

Patna, Bihar, India

On-site

Role s & Responsibilities Recruit and Activate advisors as per plan (activation on a monthly basis) Ensure Active Advisor productivity is maintained as per the plan. Establish interpersonal business relationship to facilitate work activities. Conduct meeting with reporting agents on an ongoing basis to evaluate their performance and advise them on the same. (ensure that they meet the Career Progression from TAs to SAs and AOs as per the Agency) Generate revenue and acquire new customers either face to face or digitally. Review with reporting manager on a weekly basis Attend all meeting and training programs conducted by management Ensure 2 joint calls are made on a daily basis Comply with all the policies and procedures laid down by the company Educational Qualification- Minimum Graduate Experience Minimum 2-3 years experience, preferably in Insurance Sales

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2.0 - 7.0 years

2 - 7 Lacs

Patna, Bihar, India

On-site

Objective / Purpose To sell insurance policies by generating leads though retail distribution model and serving existing customers or leads that are received from the channel, apart from sourcing business Roles Responsibilities: Needs to manage a team of 4-5 FLS Increase the top of funnel by driving period BTL activates, generating referral form prospect customers to generate a bigger prospect base. Maximize virtual connects with the qualified prospects using various digital platforms along with other social media platforms. Adopt need based selling (Tailor make recommendation based on customer s profile) and assist and coordinate with customers to facilitate smooth policy insurance. Rigorous and timely follow - up on all prospects that are in work in progress stage. Update prospect information and track performance on lead management system (LMS) / VYMO Ensure that all procedural requirement for policy issuance are complete and correct. Track polices that have been logged in the branch to ensure speedy insurance to provide correct and complete information on products to all customers to show transparency. Educational Qualification- Minimum Graduate Experience 5-7 years work experience. Minimum 6 months of experience in life insurance sales management / retail bank distribution / co-operative bank and channel management / DSA relationship

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2.0 - 4.0 years

2 - 4 Lacs

Muzaffarpur, Bihar, India

On-site

Roles & Responsibilities Recruit and Activate advisors as per plan (activation on a monthly basis) Ensure Active Advisor productivity is maintained as per the plan. Establish interpersonal business relationship to facilitate work activities. Conduct meeting with reporting agents on an ongoing basis to evaluate their performance and advise them on the same. (ensure that they meet the Career Progression from TAs to SAs and AOs as per the Agency) Generate revenue and acquire new customers either face to face or digitally. Review with reporting manager on a weekly basis Attend all meeting and training programs conducted by management Ensure 2 joint calls are made on a daily basis Comply with all the policies and procedures laid down by the company Educational Qualification- Minimum Graduate Experience Minimum 2-3 years experience, preferably in Insurance Sales

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0 years

0 Lacs

Bihar, India

On-site

Company Description At Bluewit, we bridge the gap between opportunity and talent across various sectors, including white-collar and blue-collar. We offer job placements, hands-on training for freshers and unskilled candidates, and digital marketing services to help businesses expand. Our goal is to empower the workforce at all levels, from first-time job seekers to seasoned professionals, and support businesses with effective digital growth strategies. Role Description This is a full-time, on-site role for a Sales Associate located in Bihar. The Sales Associate will be responsible for engaging with customers, managing sales transactions, providing excellent customer service, and achieving sales targets. The role includes conducting market research, following up on leads, and maintaining client relationships. Additionally, the Sales Associate will work closely with the marketing team to create and implement sales strategies. Qualifications Strong communication and interpersonal skill Ability to manage sales transactions and achieve sales targets Market research, lead generation, and client relationship management skills Basic understanding of digital marketing Excellent organizational and time management skills Proficiency in using sales software and CRM tools is a plus Bachelor's degree in Business, Marketing, or a related field is preferred

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8.0 - 12.0 years

0 Lacs

buxar, bihar

On-site

As a Planning Engineer/Manager - Electrical at L&T Energy-CarbonLite Solutions Buxar Project Site, you will be responsible for possessing knowledge of Work Breakdown Structure (WBS), Organizational Breakdown Structure (OBS), and Earned Value Management (EVM) in the project. You will take the lead in preparing baseline schedules aligned with project scope requirements and integrate inter-discipline schedule constraints to establish logical work sequences for assigned disciplines. Your role will involve reviewing and assessing work package sequences within the total project plan and defining the overall basis for project progress measurement by specifying Engineering (E), Procurement (P), and Construction (C) weightages. Your responsibilities will include preparing S Curve at Project & Function levels - Engineering, procurement & construction, and ensuring the periodic updating of schedules and S curves, followed by generating progress variance reports. You will identify, analyze, and monitor schedule deviations for assigned disciplines, including subcontractor submittals, and recommend corrective actions or work-around solutions. Additionally, you will develop monthly quantity distribution statements for the total scope of works, prepare microplans for critical work packages and major milestones, and generate quantified Rolling plans (monthly, 3-month & 6-month) in consultation with all stakeholders. In this role, you will develop Management Information System (MIS) reports as per project requirements, including Daily progress reports, monthly progress reports, Exception reports, and Delay analysis reports. You will arrange periodic progress review meetings with all stakeholders, such as Customers, In-house teams, JV partners, and Contractors, and conduct interface meetings among all stakeholders for work prioritization and addressing input issues. Moreover, you will be responsible for preparing review meeting agenda, presentations, and recording notes of various meetings. To excel in this position, you should have knowledge of scheduling software such as Primavera & MS Project, Quantity Estimation based on drawings & documents, and hands-on experience with MS Office tools - Word, Excel, PowerPoint, Power BI, and Visio. Your proven ability to work effectively in a team, coupled with strong written and oral communication skills, will be crucial for success in this role. Additionally, having a thorough understanding of industry practices and regulations will further enhance your performance as a Planning Engineer/Manager - Electrical.,

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10.0 - 15.0 years

0 Lacs

buxar, bihar

On-site

As a Planning Manager in the Mechanical field at L&T Energy-CarbonLite SolutionsBuxar Project Site, your role will involve possessing knowledge of WBS, OBS, EPS in projects. You will be responsible for preparing baseline schedules aligned with project scope requirements, integrating inter-discipline schedule constraints, and establishing logical work sequences for assigned disciplines. Reviewing and assessing work package sequences within the total project plan will be a crucial aspect of your responsibilities. You will be expected to define E, P & C weightages for overall project progress measurement, prepare S Curve at Project & Function levels, and ensure periodic updating of schedules & S curves. Identifying, analyzing, and monitoring schedule deviations for assigned disciplines, including subcontractor submittals, and recommending corrective actions or work-around solutions will be essential tasks. Additionally, you will develop monthly quantity distribution statements for the total scope of works and prepare microplans for critical work packages & major milestones. Collaborating with stakeholders, you will generate quantified rolling plans in consultation with all parties involved and develop MIS reports tailored to project requirements, such as Daily progress reports, monthly progress reports, Exception reports, and Delay analysis reports. Organizing periodic progress review meetings with stakeholders like customers, in-house teams, JV partners, and contractors will be part of your routine. You will also conduct interface meetings among stakeholders for work prioritization and resolution of front input issues. Your role will involve preparing review meeting agendas, presentations, and recording notes for various meetings. Proficiency in scheduling software such as Primavera & MS Projects, knowledge of Quantity Estimation based on drawings & documents, and hands-on experience with MS Office tools like Word, Excel, PowerPoint, Power BI, and Visio will be required. Your proven ability to work effectively in a team, strong written and oral communication skills, and a comprehensive understanding of industry practices and regulations will be pivotal in succeeding in this role.,

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2.0 - 6.0 years

0 Lacs

patna, bihar

On-site

You will be working full-time on-site as a Business Executive solar at Mahavir Enterprise in Patna. Your main responsibilities will include managing solar projects, creating business strategies, and nurturing client relationships. To excel in this role, you should have strong business development and sales skills, along with experience in the solar or renewable energy industry. Knowledge of solar project management is essential, and you must possess excellent communication and negotiation abilities. The role requires you to work both independently and collaboratively within a team. A Bachelor's degree in Business, Engineering, or a related field is preferred to qualify for this position.,

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0 years

0 Lacs

Purnia, Bihar, India

On-site

Company Description HI-YIELD AGRI-GENETICS PRIVATE LIMITED is a company based out of Hyderabad, Telangana, India. It is located at Aparna Chandradeep Road No. 7, Banjara Hills. The company specializes in agricultural genetics, delivering high-quality solutions to the agricultural sector. Role Description This is a full-time on-site role for a Sales and Marketing Specialist located in Purnia. The Specialist will be responsible for executing sales strategies, managing customer relationships, providing training to team members, and overseeing sales management tasks. The day-to-day tasks include reaching out to potential clients, maintaining customer satisfaction, and achieving sales targets. Qualifications Strong Communication and Customer Service skills Experience in Sales and Sales Management Capability in providing Training to team members Excellent interpersonal and organizational skills Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or a related field is preferred Experience in the agricultural sector is a plus

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3.0 - 7.0 years

0 Lacs

patna, bihar

On-site

You will be joining Inceptial Hub Pvt. Ltd., a dynamic company catering to Fortune 500 clients as well as brand-new startups. We foster a diverse and inclusive work environment while delivering customized solutions to our local clientele. Our team boasts expertise in various domains such as web development, marketing, healthcare compliance, and more. As a Digital Marketing Trainer based in our Patna office, you will be responsible for conducting training sessions on digital marketing concepts, web development, and engaging with students to enhance their learning experience. Your role will involve driving the overall training process, ensuring a comprehensive understanding of the subject matter. To excel in this position, you should possess excellent communication and marketing skills, along with proficiency in social media marketing and sales techniques. A background in training and digital marketing is essential, coupled with strong leadership qualities and strategic planning abilities. Holding a Digital Marketing Certification would be advantageous. Additionally, prior experience in customer engagement and analytics will be beneficial. A Bachelor's degree in Marketing or a related field is required for this role. If you are passionate about digital marketing and possess the necessary qualifications and skills, we invite you to join our team in Patna and contribute to our innovative training programs.,

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2.0 - 6.0 years

0 Lacs

patna, bihar

On-site

You will be undertaking a full-time on-site role as a Pest Control Technician based in Patna. Your responsibilities will include managing and executing pest control services such as inspections, treatment applications, and maintenance. It is crucial to ensure adherence to safety and regulatory standards, accurately document all services provided, and communicate efficiently with clients regarding their requirements and pest control solutions. Additionally, you may be involved in offering lawn care services and implementing integrated pest management techniques. To excel in this role, you should possess skills in Pest Control and Integrated Pest Management, along with experience in PEST identification and treatment. Effective communication skills are essential, as well as prior experience in Lawn Care services. The ability to work both independently and as part of a team is vital, combined with a good understanding of safety and regulatory standards. A high school diploma or equivalent qualification is required, while additional certifications in pest control will be advantageous. It is also essential to hold a valid driver's license.,

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4.0 - 10.0 years

0 Lacs

bihar

On-site

You will be responsible for overseeing the overall operations and administration of the store in Bihar. Your main goal will be to develop and implement strategies to maximize customer satisfaction and manage inventory effectively. Leading and motivating a team of sales associates to ensure productivity and achieve sales targets will be a key part of your role. Your responsibilities will also include monitoring and analyzing sales performance, preparing reports, and providing insights to improve results. Ensuring compliance with company policies and procedures to create a safe and enjoyable shopping environment is crucial. You will need to collaborate with other departments to coordinate activities and maximize efficiency. To be successful in this role, you should have proven experience of 4-10 years in retail management, with a track record of achieving results. Strong leadership and organizational skills are essential, with the ability to multitask and prioritize effectively. Excellent communication and interpersonal abilities will be needed to build relationships with customers and team members. Having knowledge of inventory management, sales strategies, and customer service principles is important. A Bachelor's degree in Business Administration or a relevant field is preferred for this position.,

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2.0 - 6.0 years

0 Lacs

bihar

On-site

As a results-driven professional with a strong background in customer service, direct sales, and analytical service planning across North and West India, you will leverage your high-profile management skills to enhance product utility and contribute to organizational growth. Your proven ability to bridge customer needs with strategic business goals will ensure high customer satisfaction and continuous product improvement. Your key responsibilities will include leading customer service and direct sales support for major clients in North and West India, such as GCMMF, RCDF, MPCDF, Mother Dairy, and other public/private sector clients. You will manage Annual Maintenance Contracts (AMC) across PAN India, with direct responsibility for the North Region, while also serving as the Support Lead for the Installed Analytical Division. Your role will involve overseeing service planning and execution for the Analytical Division, coordinating spares stock planning and support, and driving sales activities in the West Region. Additionally, you will act as a liaison between customers and management to ensure seamless communication and service delivery. Your strategic input will be crucial for enhancing new and existing products, while maintaining a high customer satisfaction ratio through proactive service and support. Your duties will also include identifying and pursuing new business opportunities, building and maintaining relationships with customers, conducting sales meetings and presentations, achieving sales targets, and providing sales forecasts and reports. Key Result Areas (KRA) & Key Performance Indicators (KPI): - Sales Strategy Development: Develop and implement sales strategies to achieve sales goals. - Client Relationship Management: Build and maintain strong relationships with existing clients and identify new client opportunities. - Sales Target Achievement: Meet or exceed sales targets and quotas. - Lead Generation: Identify and generate new sales leads through various methods. - Sales Reporting: Prepare regular sales reports and present them to management. This full-time, permanent position offers benefits such as cell phone reimbursement, commuter assistance, a flexible schedule, internet reimbursement, life insurance, and Provident Fund. The preferred education requirement is a Diploma, with preferred experience in B2B sales for 3 years, electronics sales for 3 years, and B2B Marketing for 2 years. Proficiency in English is preferred, and the preferred work location is Patna, Bihar, with a willingness to travel up to 75%. The work location is remote. For further inquiries or to apply for this position, please contact the employer at +91 9904202636.,

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2.0 - 6.0 years

0 Lacs

gopalganj, bihar

On-site

The Instrument Technician position at our company in Gopalganj is a full-time on-site role that requires overseeing and maintaining instrumentation equipment, performing calibration and preventive maintenance, troubleshooting issues, and ensuring process control. Your responsibilities will include monitoring systems, identifying and resolving faults, and ensuring all instruments are functioning correctly and efficiently. To excel in this role, you should possess strong skills in Instrumentation and Calibration, experience with Process Control, proficiency in troubleshooting instrumentation issues, knowledge of Preventive Maintenance practices, excellent problem-solving and technical skills, and a relevant technical certification or diploma in electronics, instrumentation, or a related field. Additionally, you should have the ability to work independently and as part of a team. Previous experience in a similar role within the electronics or manufacturing industry would be advantageous. If you are passionate about instrumentation, process control, and maintenance, and are looking for a challenging opportunity to apply your skills and expertise, we encourage you to apply for this role. We offer a dynamic work environment where you can grow professionally and contribute to the success of our team.,

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2.0 - 6.0 years

0 Lacs

bihar

On-site

As a New Car Salesperson at our company, located in Bihar, India, you will be responsible for engaging with customers, understanding their vehicle needs, demonstrating the features of various car models, and negotiating sales agreements. Your day-to-day tasks will include building and maintaining strong customer relationships, ensuring customer satisfaction, participating in sales meetings and training sessions, and staying updated on automotive products and promotions. To excel in this role, you should have experience in Automotive Sales, possess excellent Customer Satisfaction and Customer Retention skills, and demonstrate strong Interpersonal and Communication skills. Your ability to build and maintain relationships with customers, along with a proven track record of meeting or exceeding sales targets, will be key to your success. A basic understanding of automotive technology and features is required, and while a high school diploma or equivalent is necessary, a bachelor's degree in a relevant field would be a plus.,

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5.0 - 9.0 years

0 Lacs

patna, bihar

On-site

As a Technical Superintendent at Ceylon Shipping Lines Australia, you will play a crucial role in overseeing ship management and ensuring maritime operations meet industry standards. Your responsibilities will include conducting maritime inspections, managing vessel maintenance, and ensuring compliance with maritime regulations. Your expertise in ship management and marine engineering will be essential in maintaining efficient and safe vessel operations. To excel in this role, you should have experience in ship management and maritime operations, along with strong skills in inspection and marine engineering. Knowledge or experience in sailing will be beneficial. Your problem-solving and analytical skills will be put to the test as you collaborate with crew members and shore-based staff to guarantee smooth operations. Excellent organizational and communication skills are a must to effectively carry out your responsibilities. This is a full-time, on-site position based in Patna. Therefore, the ability to work in Patna is required. Qualifications in Marine Engineering or a related field will be advantageous. Prior experience in the maritime industry would be a plus. Join us at Ceylon Shipping Lines Australia and be part of a team dedicated to providing exceptional travel and cargo services between Australia and Sri Lanka.,

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0 years

0 Lacs

Patna, Bihar, India

On-site

Are you a motivated individual with a passion for sales and marketing? Ageas Federal Life Insurance is seeking a dynamic sales and marketing intern who is eager to learn and grow in a fast-paced environment. As a part of our team, you will have the opportunity to work closely with experienced professionals and gain valuable hands-on experience in the insurance industry. Selected Intern's Day-to-day Responsibilities Include Assist in developing and implementing marketing campaigns to drive sales and increase brand awareness. Conduct market research to identify new trends and opportunities for growth. Support the sales team in generating leads and closing deals. Help create engaging content for social media platforms and other marketing channels. Analyze data and metrics to track the success of marketing initiatives. Collaborate with cross-functional teams to ensure alignment on key projects. Continuously self-learn and stay updated on industry best practices to bring innovative ideas to the table. If you are a self-starter with a strong work ethic and a desire to excel in the sales and marketing field, we want to hear from you. Join us at Ageas Federal Life Insurance and kickstart your career today! About Company: Ageas Federal Life Insurance is one of India's growing life insurance companies and offers a diverse range of wealth management, protection, and retirement solutions to individual and corporate customers. Ageas Federal Life Insurance is a joint venture of Ageas, a multinational insurance giant based out of Europe, Federal Bank, one of India's leading private sector banks, Ageas Federal Life Insurance has achieved presence across the length and breadth of the country.

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0 years

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Sasaram, Bihar, India

On-site

Are you a motivated individual with a passion for sales and marketing? Ageas Federal Life Insurance is seeking a dynamic sales and marketing intern who is eager to learn and grow in a fast-paced environment. As a part of our team, you will have the opportunity to work closely with experienced professionals and gain valuable hands-on experience in the insurance industry. Selected Intern's Day-to-day Responsibilities Include Assist in developing and implementing marketing campaigns to drive sales and increase brand awareness. Conduct market research to identify new trends and opportunities for growth. Support the sales team in generating leads and closing deals. Help create engaging content for social media platforms and other marketing channels. Analyze data and metrics to track the success of marketing initiatives. Collaborate with cross-functional teams to ensure alignment on key projects. Continuously self-learn and stay updated on industry best practices to bring innovative ideas to the table. If you are a self-starter with a strong work ethic and a desire to excel in the sales and marketing field, we want to hear from you. Join us at Ageas Federal Life Insurance and kickstart your career today! About Company: Ageas Federal Life Insurance is one of India's growing life insurance companies and offers a diverse range of wealth management, protection, and retirement solutions to individual and corporate customers. Ageas Federal Life Insurance is a joint venture of Ageas, a multinational insurance giant based out of Europe, Federal Bank, one of India's leading private sector banks, Ageas Federal Life Insurance has achieved presence across the length and breadth of the country.

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0 years

0 Lacs

Patna, Bihar, India

On-site

Selected Intern's Day-to-day Responsibilities Include Assist in sourcing and screening candidates for various job roles Schedule and coordinate interviews with shortlisted candidates Maintain and update candidate and employee databases Support in drafting job descriptions and posting openings on job portals Collect and verify documents from new hires during onboarding Coordinate onboarding activities and assist in orientation sessions Ensure proper filing and organization of employee records and documentation Help in preparing HR-related reports and documentation Provide administrative support to the HR team Communicate effectively with candidates and internal stakeholders About Company: Vatstech Business Solution Private Limited is a multi-service company dedicated to helping individuals, entrepreneurs, and organizations thrive in today's competitive environment. Our services span across Business Registration & Certification, Web & Graphic Design, Digital Marketing, School & Office Supplies, Training & Development, and Annual Compliances. With a mission to simplify business processes, we deliver fast, affordable, and reliable solutions for startups, corporates, and educational institutions across India. Our expert team works with precision and care to ensure top-tier service delivery with a personal touch. At Vatstech, we combine innovation with trust to support your growth. Whether you're just starting or scaling your business, we are your trusted digital partner.

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0 years

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Bandra, Bihar, India

Remote

Key Responsibilities Managing social media pages of brands Working on content copywriting Making strategies, content calendars, and content plans Working on client servicing of social media clients Working with other cross-function team members Experience & Skills Graduates Good communication skills Problem solving skills Should be well versed with Instagram and Facebook applications Excellent written and oral communication (English) Candidate must have his/her own laptop Note Office location: Marol, Andheri (E) Timing: 09:30 am - 6:30 pm Days: Monday to Friday in office Saturdays will be half days till 2:30 pm (work from home) About Company: Break the Code is a creative and unique digital agency headquartered in Sapno Ki Nagri, Mumbai, offering end-to-end services to its allied clients. We handle promotions and productions for brands and services. Being unique, our forte is influencing deals while handling digital marketing and production shoots. We are a one-stop solution for a brand, wherein we create eye-catching content and plan events and digital marketing by doing production shoots. We are like a lifestyle store where you get all the things together under one roof.

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2.0 - 6.0 years

0 Lacs

siwan, bihar

On-site

As a gaming developer, you will be responsible for creating and developing exciting and engaging interactive games. Your primary focus will be on designing game features, mechanics, and functionality to provide users with an immersive gaming experience. You will work closely with a team of developers and designers to bring your ideas to life and ensure that the games meet high-quality standards. In this role, you will participate in all stages of the game development process, from concept to release. This includes brainstorming game ideas, creating storylines, designing levels, implementing game logic, and testing for bugs and glitches. You will also collaborate with artists to create visually appealing graphics and animations that enhance the overall gaming experience. To excel in this position, you should have a strong passion for gaming and a creative mindset. You must be proficient in programming languages such as C++, Java, or Unity, and have experience with game development tools and software. Strong problem-solving skills and attention to detail are essential for identifying and resolving technical issues during the development process. Overall, as a gaming developer, you will play a key role in shaping the future of interactive entertainment by creating innovative and captivating games that resonate with players worldwide.,

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4.0 - 8.0 years

0 Lacs

bihar

On-site

The Branch Operations and Service Manager in the Rural Banking department is responsible for focusing on enabling customers, partners, and stakeholders to address their needs through proactive query resolution. This role involves setting up customer service quality procedures and standards for the team, deploying strategies, and implementing best practices to achieve customer satisfaction, loyalty, and retention. The Branch Operations and Service Manager plays a crucial role in driving employee morale and engagement levels to ensure the organization delivers best-in-class service to its customers. Key Responsibilities include: - Managing a team of customer service managers overseeing the inbound channel and correspondence branches. - Providing excellent customer service and fostering customer centricity within the organization to enhance customer service experience and drive organic growth. - Taking ownership of customer issues and ensuring proactive resolution. - Establishing a clear mission to enhance service quality and implementing strategies to achieve this goal by staying abreast of industry developments and implementing best practices. - Developing service procedures, policies, and standards. - Analyzing MIS data to enhance productivity, maintain accurate records, and document customer service actions and discussions. - Recruiting, mentoring, and developing customer service resources to create an environment where they can excel through encouragement and empowerment. - Adhering to and managing the approved budget. - Maintaining an orderly workflow based on priorities. - Managing resources efficiently to achieve qualitative and quantitative targets. - Enhancing service quality and customer focus within the organization. - Leveraging in-house synergies through collaboration with internal stakeholders. Education Qualification: - Graduation in Bachelors in Engineering, Technology, Maths, Commerce, Arts, Science, Biology, Business, Computers, or Management. Experience: - Minimum 4 years of experience in Customer Service.,

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3.0 - 7.0 years

0 Lacs

gopalganj, bihar

On-site

You will be working as a Sales Manager at Bharati Bhawan Publication & Distributors, an electrical/electronic manufacturing company based in Gopalganj. Your primary responsibility will be to create and implement effective sales strategies, nurture client relationships, and achieve sales targets by leading the sales team. You will play a crucial role in conducting market research, identifying new business opportunities, and providing exceptional customer service to ensure client satisfaction. To excel in this role, you should possess experience in sales management, client relationship management, and business development. Strong leadership and team management skills are essential, along with excellent communication, negotiation, and presentation abilities. Proficiency in market research, sales forecasting, and analyzing sales data is crucial. A Bachelor's degree in Business, Marketing, or a related field is required, while prior knowledge of the electrical/electronic manufacturing industry will be advantageous.,

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0 years

0 Lacs

Patna, Bihar, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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0 years

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Patna, Bihar, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

Posted 5 days ago

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3.0 - 7.0 years

0 Lacs

patna, bihar

On-site

As a draftsman with at least 3 years of experience, you will be responsible for creating technical drawings and plans based on the requirements provided. Your role will involve utilizing CAD software to produce accurate and detailed drawings that adhere to industry standards and specifications. A keen eye for detail and the ability to interpret complex instructions will be essential in this position. In addition to your experience, a Diploma in a relevant field is required to ensure a solid foundation in drafting principles and techniques. Your educational background will support your technical skills and help you effectively communicate and collaborate with engineers, architects, and other team members. Overall, as a draftsman, you will play a crucial role in the design and development process, contributing to the successful implementation of projects through your expertise in drafting and design.,

Posted 5 days ago

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