At ManipalCigna we resonate your commitment to your family’s health and well-being through a range of comprehensive Health Insurance plans. ManipalCigna Health Insurance Company Limited (formerly known as CignaTTK Health Insurance Company Limited) is a joint venture between the Manipal Group, a leader in the field of healthcare delivery and higher education in India and Cigna Corporation, a global health services company with presence in 30+ countries and serving 160 million+ customers around the world. With a deep focus on health and wellness, ManipalCigna Health Insurance offers a full suite of insurance solutions ranging from health, personal accident, major illness, travel and global care to individual customers, employer-employee, and non-employer-employee groups to meet their diverse health needs. Key Responsibilities & Accountabilities Employee Engagement and Retention: Partner with engagement SPOC and execute initiatives to enhance employee engagement, including surveys, feedback mechanisms, and recognition programs. Identify key drivers of employee turnover and develop retention strategies to address them. Performance Management: Support managers in setting clear performance expectations and providing ongoing feedback and coaching to employees. Facilitate the performance review process and ensure alignment with organizational goals. Employee Relations, Compliance & Learning Support: Address employee relations issues promptly and fairly, ensuring compliance with labour laws and company code of conduct policies. Provide guidance and support to managers on handling disciplinary actions, grievances, and conflict resolution. Collaborate with functional heads and training team to identify skill gaps and support the training team in executions. Also, promote a culture of continuous learning. Strategic Partnerships: Build strong relationships with business leaders and stakeholders to understand their needs and align HR initiatives with organizational goals. Act as a trusted advisor and strategic partner, influencing decision-making and driving positive change across the organization. HR Metrics and Analytics: Track key HR metrics such as turnover rate and engagement scores to measure progress and identify areas for improvement. Use data-driven insights to inform decision-making and drive HR initiatives that align with business objectives. Qualifications MBA in Human Resources with a minimum of 10 years of experience. Effective Interpersonal Skills, Excellent Communication skills, Analytical abilities and proficiency in MS Office Show more Show less

Role: Manager – Assistant Manager / Deputy Manager Provider Central Operations Qualification: Graduation/Post-Graduation Minimum Experience: 3-5 years, preferably in Provider management (central operations) in Health insurance or General insurance company Key Responsibilities Area: Performance Tracking & MIS Management Tracking Hospital Empanelment Vs. Targets Tracking Hospital Discount enhancements & packages Tracking Cashless : Reimbursement Ratio Tracking ACS improvement OPD utilization tracking (vendor wise) Data management and analysis Managing Queries & Grievances Publish a Queries & Grievances report every 15 days basis queries received by RMs Obtain a Queries & Grievances report from TPA every month Entering comments received from RMs for empanelment requests received and closing cases in time. Compliance & Governance Ensuring display of updated MCHI Network List on websites MCHI Hospital Locator Management Reconciliation of Network list with the ones getting displayed on TPA websites- monthly SOPs creation and necessary modifications (as per requirements) Annual review of SOPs Show more Show less

Company Description ManipalCigna Health Insurance Company Limited, a joint venture between the Manipal Group and Cigna Corporation, offers comprehensive health insurance solutions. With a deep focus on health and wellness, it provides a full suite of insurance products, including health, personal accident, major illness, travel, and global care. ManipalCigna serves a diverse customer base, including individuals, employer-employee, and non-employer-employee groups. The company is committed to meeting the diverse health needs of its customers. Role Description This is a full-time, on-site role for an Associate Branch Manager located in Odisha, India. The Associate Branch Manager will oversee daily branch operations, develop and implement sales strategies, manage customer relationships, and ensure compliance with company policies and procedures. The role also involves training and mentoring branch staff, monitoring performance metrics, and achieving branch targets. Qualifications Experience in sales, customer relationship management, and insurance products Strong leadership, team management, and training skills Knowledge of branch operations and regulatory compliance Excellent communication and interpersonal skills Ability to analyze performance metrics and implement improvement strategies Bachelor’s degree in Business Administration, Finance, or related field Experience in the health insurance industry is a plus Proficiency in local languages is advantageous

Company Description ManipalCigna Health Insurance Company Limited offers comprehensive Health Insurance plans with a deep focus on health and wellness. It is a joint venture between the Manipal Group and Cigna Corporation, serving 160 million+ customers globally. The company provides a full suite of insurance solutions to meet diverse health needs. Role Description This is a full-time on-site Regional Manager role located in Madurai. The Regional Manager will be responsible for overseeing and managing the company's operations in the Madurai region, including developing and implementing strategic plans, leading and motivating a team, and ensuring customer satisfaction and business growth. Qualifications Strong leadership, communication, and interpersonal skills Experience in managing teams Knowledge of health insurance industry and market trends Strategic planning and decision-making abilities Ability to analyze data and drive results Bachelor's degree in Business Administration, Healthcare Management, or related field Previous experience in a similar role is preferred

Company Description ManipalCigna Health Insurance Company Limited is a joint venture between the Manipal Group, renowned for healthcare delivery and higher education in India, and Cigna Corporation, a global health services company operational in over 30 countries and serving more than 160 million customers worldwide. With a strong focus on health and wellness, ManipalCigna offers a wide range of insurance solutions including health, personal accident, major illness, travel, and global care. Role Description This is a full-time on-site role for an Agency Manager based in Guwahati. The Agency Manager will be responsible for recruiting and managing a team of insurance agents, driving sales targets, developing business strategies, and maintaining customer relationships. They will also plan and execute training programs for the agents, monitor their performance, and ensure compliance with company policies. The role involves regular interaction with clients to understand their insurance needs and provide suitable solutions. Qualifications Experience in sales management and team leadership Strong recruitment skills and ability to motivate agents Excellent communication and interpersonal skills Proven track record in achieving sales targets Knowledge of insurance products and regulations Ability to develop and implement business strategies Customer relationship management skills Bachelor's degree Experience in the insurance industry is must.

This role incumbent is responsible for managing all aspects of corporate travel for employees, ensuring efficient and comfortable travel experiences in line with company policies. This role involves end-to-end coordination of domestic and international travel, vendor management, policy adherence, and providing excellent support to the employees. coordinating all aspects of the organization's telecommunication services and devices, ensuring seamless day-to-day operations for voice (landline & mobile), internet services, primarily through vendor liaison, user support, inventory management and cost tracking. providing and managing facilities support for courier, printing & stationery and other admin related facilities across PAN India locations support employee support in driving Employee Wellness Agenda Key Responsibilities: Travel Management Oversee the end-to-end booking process for domestic and international travel, including flights, accommodation and ground transportation Ensure all travel arrangements are made accurately, timely and in compliance with company policy. Manage and support last-minute changes, cancellations, re-bookings, and emergency travel arrangement. Develop and maintain efficient processes for travel requests, approvals and itinerary distribution. Implement and manage corporate online booking tools. Ensure a high level of customer service for all travelers, addressing concerns and resolving issues promptly and professionally. Manage a team of travel executives and provide guidance, coaching and performance feedback to team members. Telecom Service Coordination & Support Act as the primary point of contact for all telecommunications related inquiries from employees. Coordinate the procurement, activation and deactivation of mobile numbers, data plans and landline services. Assist employees with mobile device setup, basic troubleshooting and general queries regarding telecom services. Liaise with telecom service providers, process telecom invoices, verify charges against services and reconcile bills. Maintain an organized record of all telecom contracts, service agreements and billing statements. Facilities & Wellness Support providing and managing facilities support for courier, printing & stationery and other admin related facilities across PAN India locations. support employee support in driving Employee Wellness Agenda. Skills & Competencies Communication : Excellent verbal & written communication skills to interact effectively with employees and external vendors. Customer Service Orientation: Strong focus on providing prompt, courteous and effective support to employees. Time Management: Ability to manage multiple tasks, prioritize effectively and maintain accurate records in a dynamic environment. Problem-solving: Proactive approach to identify and resolve routine telecom service issues. Work Experience 7 to 8 years of relevant work experience.

Manager – Talent Acquisition Strategy & Operations Key Responsibilities: Talent Acquisition Strategy & Execution Design and implement end-to-end talent acquisition strategies in alignment with organizational goals & Policy. Lead bulk sales hiring campaigns with a focus on scalability, quality, and turnaround time. Drive lateral hiring across functions including operations, sales, and support roles. Campus Hiring- Develop and manage campus hiring programs for graduate and postgraduate talent. Recruitment Operations & MIS, Onboarding, HRMS Oversee recruitment analytics and reporting through dashboards and metrics. Build and maintain TA dashboards for leadership visibility (e.g., hiring funnel, TAT, source mix, diversity, etc.). Identify and implement improvements in TA processes and systems (HRMS) to enhance recruiter productivity. Stakeholder Management-Partner with external vendors, recruitment firms, and digital platforms to enhance sourcing capability. Technology & Tools Manage Applicant Tracking System (ATS) and optimize usage. Utilize Excel, Power BI, and HRMS tools for data analytics and reporting. Desired Skills & Experience: 8–10 years of experience in Talent Acquisition with proven exposure to BFSI sector. Qualification : MBA in Human Resources

Company Description ManipalCigna Health Insurance Company Limited is a joint venture between the Manipal Group, a renowned leader in healthcare and education in India, and Cigna Corporation, a global health services company operating in over 30 countries and serving more than 160 million customers. ManipalCigna offers a comprehensive range of health insurance plans designed to meet the diverse needs of individual customers, employer-employee groups, and non-employer-employee groups. Our suite of insurance solutions includes health, personal accident, major illness, travel, and global care coverage, emphasizing a commitment to health and wellness. Roles and Responsibilities :- Manage agency channel sales performance, identifying areas for improvement and implementing strategies to increase revenue growth. Develop and maintain strong relationships with key stakeholders, including agents, brokers, and partners. Analyze market trends and competitor activity to inform business decisions and stay ahead of the competition. Collaborate with cross-functional teams to launch new products and services, ensuring successful product-market fit. Provide coaching and training to team members on insurance sales techniques, product knowledge, and customer service best practices. Desired Candidate Profile :- 2-7 years of experience in BFSI sales or related field (insurance industry preferred). Strong understanding of general insurance, health insurance, life insurance, or other types of insurance products. Proven track record in managing an agency channel or similar distribution network. Excellent communication skills with ability to build rapport with diverse stakeholders at all levels. Education :- Min Graduation / Post Graduation

At ManipalCigna, we value your dedication to your family's health and well-being by offering a variety of comprehensive Health Insurance plans. As ManipalCigna Health Insurance Company Limited, a joint venture between the Manipal Group and Cigna Corporation, we strive to provide top-notch insurance solutions to individuals, groups, and organizations. With a strong emphasis on health and wellness, we cater to a wide range of health needs with our diverse range of insurance products. As a Fraud Investigation Specialist at ManipalCigna, your primary responsibility will be to investigate fraud cases, compile detailed reports, and ensure adherence to anti-fraud policies. This role will involve collaborating with various stakeholders, including law enforcement agencies and vendors, to gather evidence and maintain accurate case documentation. You will be instrumental in filing FIRs, preparing investigation reports, and providing regular updates to the management team. Key Responsibilities: - Conduct thorough investigations of fraud cases, including gathering and analyzing evidence in coordination with relevant department SPOCs - Manage and respond to fraud cases reported through whistleblowers and ethics emails - Coordinate with vendors to obtain field reports within specified timelines - Assist in drafting and filing FIRs as necessary - Prepare comprehensive investigation reports and quarterly updates for management - Monitor the implementation of mitigation plans for identified fraud areas and risk alerts - Raise awareness among employees, agents, and intermediaries regarding anti-fraud policies - Collaborate with law enforcement agencies and other authorities as needed - Maintain accurate and organized case files and documentation Qualifications and Experience: - A graduate or post-graduate with a minimum of 0-1 years of work experience - Strong team player with the ability to collaborate effectively - Demonstrated integrity, maturity, and ethical standards in all aspects of work,

As a Fraud Investigator at ManipalCigna Health Insurance Company Limited, you will play a vital role in ensuring compliance with anti-fraud policies and investigating fraud cases. Your responsibilities will include gathering evidence, analyzing data, filing FIRs, coordinating with vendors and law enforcement agencies, and maintaining accurate case documentation. You will be required to support in investigating fraud cases by collaborating with department SPOCs, managing reports from whistleblowers and ethics emails, and ensuring timely coordination with vendors for field reports. Additionally, you will assist in drafting and filing FIRs as necessary, preparing investigation reports, and updating management regularly with accurate information. Your role will also involve monitoring the implementation of mitigation plans for fraud areas, raising awareness among employees, agents, and intermediaries about anti-fraud policies, and liaising with law enforcement agencies and other relevant authorities. It is essential to maintain organized case files and documentation to ensure the integrity and maturity of the investigation process. To qualify for this position, you should hold a graduate or post-graduate degree with at least 0-1 years of work experience. You must demonstrate the ability to work effectively in a team, exhibit a high level of integrity, and uphold ethical standards across the organization. Your commitment to maintaining confidentiality and adhering to professional standards will be crucial in successfully carrying out your responsibilities as a Fraud Investigator at ManipalCigna Health Insurance Company Limited.,

Job Description As a Human Resources Talent Acquisition professional at ManipalCigna Health Insurance Company Ltd. in Chandigarh, India, you will be responsible for full-life cycle recruiting, employer branding, conducting interviews, and implementing recruiting strategies to attract and hire top talents for our organization. Your role will involve leveraging your expertise in full-life cycle recruiting and hiring skills, employer branding, interviewing techniques, and creating effective recruiting strategies. Additionally, you will need to possess strong communication and interpersonal skills to collaborate effectively in a team setting. Knowledge of relevant HR laws and regulations is essential to ensure compliance in all recruitment processes. A Bachelors degree in Human Resources, Business Administration, or a related field will be required to excel in this role. If you are passionate about talent acquisition and have a drive to contribute to our mission of providing comprehensive Health Insurance plans with a focus on health and wellness, we welcome you to join our team at ManipalCigna Health Insurance Company Limited.,