IT & Systems Administrator

Feoda Technologies is an enterprise software development company in Melbourne, Australia. 

Feoda is our flagship product focusing on the education sector. Our mission is to do more than just save time for schools. With technology at our core, we’re designing enterprise grade infrastructure to help schools achieve their digital transformation goals by empowering them to streamline digital applications, enrolments and fees management through paperless processes. Feoda is made up of a web-based school portal, a parents’ portal including intuitive forms, mobile apps and a control centre. Our architecture is also seamlessly integrated and extended with the world's leading cloud business management (ERP) software, Oracle-NetSuite. 

In today’s fast-changing digital era, we aim to enable schools at every opportunity along the way, using technology that’s both powerful and practical. To support our ambitious growth plans, we’re looking to expand our team with smart, driven and passionate individuals who are excited about joining us and taking on the challenge. 

About the Role

IT & Systems Administrator

Key Responsibilities

• Administer and manage Microsoft 365 suite (Outlook, Teams, SharePoint, OneDrive, etc.)
• Maintain and optimize internal systems including SharePoint and team workspaces
• Manage device lifecycle and compliance using Microsoft Intune (Windows & macOS)
• Administer Apple Business Manager for Apple device provisioning and control
• Set up and enforce IT security protocols, including password policies, MFA, conditional access, and endpoint protection
• Ensure data privacy, user access controls, and secure onboarding/offboarding of employees
• Troubleshoot and resolve day-to-day IT issues (hardware, software, connectivity)
• Collaborate with dev team to support the

  custom-built company website

  (basic deployment, bug tracking, uptime monitoring)
• Maintain internal documentation, wikis, and ensure up-to-date knowledge base for staff
• Liaise with vendors for procurement, licensing, and support
• Continuously improve internal systems and IT workflows to increase team efficiency, automation, and overall productivity
• Support other internal tools and platforms (e.g., CRM, ERP, automation tools)

Technical Skills

• Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange, OneDrive, Admin Center)
• Hands-on experience with Microsoft Intune and endpoint/device management
• Experience administering Apple Business Manager
• Familiarity with IT security best practices (MFA, conditional access, secure device provisioning)
• Strong understanding of integrations across platforms (e.g., Microsoft 365, custom websites, CRM, ERP, internal tools)
• Ability to collaborate with developers to connect systems via APIs, webhooks, or integration tools
• Basic understanding of web technologies (for liaising with dev team on custom-built website)
• General IT troubleshooting (network, device, application) across Windows and macOS

Soft Skills & Working Style

• Passionate about exploring new technologies, tools, and systems
• Proactive in identifying opportunities to adopt innovative solutions and stay ahead of the curve
• Analytical mindset with ability to improve system workflows and automate manual processes
• Strong troubleshooting and problem-solving ability
• Independent and self-driven working style
• Clear documentation habits and strong internal communication skills

At FEODA TECHNOLOGIES we like to ensure we create the best environment for our people by providing collaborative office spaces or a remote setup. We also organise regular team building events, encourage flexible working and offer learning and development opportunities. Most importantly, we give our people the freedom to be creative. 

FEODA TECHNOLOGIES is proud to be an equal opportunity employer. We value diversity and anyone seeking opportunity at FEODA TECHNOLOGIES is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.