IT Support

Job Description

Who We Are Karbon is a fast-growing fintech startup reimagining corporate credit in India. Backed by leading investors, we empower startups and SMEs with smart corporate cards, credit lines, and spend management solutions—designed to fuel their growth. What We Do We provide a suite of financial tools for modern businesses—combining credit, payments, and real-time insights into a single, seamless platform. From automated expense management to powerful reporting, Karbon helps companies focus more on scaling and less on managing finances. Our Vision To build India’s most trusted and dynamic financial operating system for startups and mid-market companies. We believe in building with transparency, velocity, and customer-first thinking. Job Summary We’re looking for a proactive and enthusiastic IT Support to join our growing IT & Infrastructure team. You’ll help support around 100 users across the organization—working with modern technologies like Microsoft 365, Intune, and macOS/Windows environments. This role offers hands-on exposure to a high-growth startup environment and is ideal for someone eager to build real-world IT skills. What You Will Do Troubleshoot hardware/software issues on Windows and macOS systems Assist in onboarding/offboarding employees (device setup, account creation, access controls) Provide basic support for Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint) Help manage and secure endpoints using Microsoft Intune (MDM) Update and maintain IT asset inventory and documentation Support basic Wi-Fi/network troubleshooting and endpoint security monitoring Contribute to IT improvement projects and system upgrades Requirements PUC/Diploma/Bachelor’s in IT, Computer Science, or related field Understanding of Windows 10/11 and macOS operating systems Familiarity with Microsoft 365 suite Basic knowledge of networking (IP, DNS, DHCP) Strong problem-solving and communication skills Prior IT experience/project work is a plus Bonus if you have: Certifications like CCNA, CompTIA A+, or Microsoft Fundamentals (AZ-900, MS-900) Why Join Karbon Work on live IT issues in a fast-paced, high-growth startup Mentorship from experienced professionals Exposure to top industry tools and security practices Be part of a company that values learning, ownership, and impac Skills: it,microsoft 365,macos,intune,microsoft,problem-solving,windows,troubleshooting,communication,basic networking (ip, dns, dhcp),windows 10/11