Who We Are At Karbon , we’re on a mission to redefine financial services for India’s exporters and digital entrepreneurs. We are a fintech startup powering cross-border payments and working capital solutions for thousands of small and mid-sized businesses across India. Backed by leading global investors and driven by a sharp, execution-first team, Karbon is becoming the financial backbone for India’s global economy. What We Do We simplify international payments and forex operations for Indian businesses — helping them receive and send foreign currency effortlessly, stay compliant with evolving regulations, and unlock growth through better financial tools. From USD wire settlements to RBI compliance, Karbon handles it all, so businesses can focus on what they do best. Our Vision To become the go-to financial platform for Indian exporters and freelancers — removing complexity from global transactions and helping our customers grow confidently in international markets. Job Summary We are hiring an Associate – Forex Operations / Customer Operations who will own and manage the lifecycle of foreign currency transactions at Karbon. This is a hands-on, high-responsibility role where you’ll be the central bridge between customers, internal teams, banking partners, and compliance advisors. If you're someone who enjoys solving real-world money movement problems and thrives in a fast-paced environment, we want you on our team. What Will You Do Manage the end-to-end process of inward and outward forex transactions — including UTR tracking, FIRC/FIRA follow-ups, and compliance documentation. Work closely with our Business Development and Account Management teams to ensure seamless customer onboarding and transaction processing. Serve as a key point of contact for customers — resolving queries related to payments, documentation, or timelines. Coordinate with partner banks and payment providers to monitor and troubleshoot transaction issues. Liaise with our Chartered Accountant on tax filings, FEMA compliance, and document verification. Maintain accurate records and ensure proper documentation (e.g., Form A2, invoices, declarations) is in place. Support internal reporting, reconciliation, and audit readiness across all forex operations. Stay updated with RBI/FEMA regulations and ensure all operational flows are compliant. Requirements 3–4 years of experience in forex operations, international payments, or financial operations. Understanding of SWIFT transactions, inward/outward remittance flows, and basic regulatory frameworks. Strong communication and coordination skills — able to manage stakeholders ranging from banks to clients to auditors. Comfortable using Google Sheets, internal tools, and email/WhatsApp for client support. High sense of ownership and ability to thrive in a lean, fast-moving startup environment. Nice to Have (Bonus Points) Internship or work experience in fintech, B2B payments, or global banking operations. Familiarity with platforms like Xflow, RazorpayX, or equivalent. Knowledge of SOFTEX filings or export documentation. Why Join Karbon Join a high-growth fintech startup solving critical pain points for India’s global businesses. Gain exposure to global payments, banking infrastructure, and compliance at scale. Work directly with founders and leadership in a flat, fast-moving organization. Be part of a collaborative, cross-functional team that values ownership, clarity, and speed. Work from our vibrant Indiranagar office in Bengaluru, surrounded by the energy of India’s startup hub. Skills: payments,international payments,financial operations,regulatory compliance,communication,operations,compliance,customer support,swift transactions,fintech,documentation,forex,forex operations,google sheets,coordination Show more Show less