IT Manager

Job Description

Job Title : IT Manager Location : Chhatarpur, New Delhi Department : Information Technology Role Overview: Dentalkart is seeking a proactive and experienced IT Manager to lead and oversee all aspects of IT infrastructure. This role is critical in ensuring uninterrupted, secure, and efficient functioning of all digital systems across the organization, including hardware, software, networks, and cybersecurity protocols. Key Responsibilities: IT Infrastructure Management: Oversee company-wide IT infrastructure (on-premise & cloud-based), including servers, firewalls, CCTV, surveillance, networking, data centers, endpoint systems, and backup solutions. Plan upgrades, maintenance schedules, and optimize costs across all hardware and software. Maintain data integrity, accuracy, and synchronization across departments. Cybersecurity & Compliance: Implement robust security protocols and disaster recovery plans. Ensure compliance with data privacy, and ISO standards (if applicable). Conduct regular security audits and penetration tests (internal or third-party). Vendor & Asset Management: Manage relationships with software/hardware vendors, internet service providers, and external IT support. Oversee procurement, AMC renewals, license management, and IT budgeting. Team Leadership & Support: Lead the internal IT support team; resolve escalated issues swiftly. Set up SLAs for internal IT service delivery and ensure 24/7 business continuity for e-commerce operations. Key Requirements: Bachelor's in Computer Science / IT / Engineering. MBA or certifications like ITIL, CCNA,MCSA,CISCO,MICROSOFT or PMP are a plus 5+ years of experience in managing enterprise-wide IT infrastructure, preferably in e-commerce or high-growth startups. Cybersecurity tools & protocols Strong problem-solving mindset and execution capability. Excellent communication and cross-functional coordination skills. Show more Show less