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IT Helpdesk : Service Desk : Noida : 7 LPA : Apply Now

1 - 5 years

3 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hi, We are hiring for the Leading ITES Company for Service Desk Profile. Job Description: Any Graduate (Full Time) can apply Technical Troubleshooting Knowledge: Basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues. Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Willingness to work in any shifts including night shifts and weekends Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web Should be flexible for voice support Must be a strong cross-team collaborator Requires ability to thrive in a demanding, fast paced Basic knowledge about Systems, backup and Network Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's ITIL Knowledge and Certification is added advantage Key Skills: a) Any Graduate b) Minimum 1 Year work Experience in Service Desk Role c) Knowledge of Active Directory To Apply Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the below link https://outpace.in/job/service-desk/ b) For Position in Gurgaon Search : Copy and Paste the below link https://outpace.in/job/service-desk-2/

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Outpace Consulting Services
Outpace Consulting Services

Consulting

Tech City

50-100 Employees

1425 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    COO

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