843 Network Support Jobs

Key Responsibilities: Manage and maintain WAN, SDWAN, Fibre networks, and 4G/5G connectivity Troubleshoot and resolve network outages and performance issues Configure and monitor Firewalls and ensure network security Work closely with vendors, ISPs, and internal teams to ensure optimal network performance Participate in network upgrade, migration, and scaling activities Document network changes, create runbooks, and maintain diagrams Skills Required Hands-on experience in managing WAN, SDWAN, Fibre technologies Understanding of 4G/5G network infrastructure and protocols Strong knowledge of Firewalls (e.g., Palo Alto, Fortinet, Cisco ASA) Familiarity with network tools and monitoring platforms Good communication and documentation skills Open to rotational shifts and weekend support To Apply Walk-in / Contact: White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051. Contact: 8884572014 / 9620330300

As a Trainee Field Service Engineer in the Desktop Support team, you will play a crucial role in providing on-site technical assistance and ensuring seamless IT operations for our clients. This entry-level position is perfect for individuals who have a keen interest in IT and aspire to establish a rewarding career in field service and technical support. Your responsibilities will primarily involve visiting client sites, addressing desktop and laptop issues, installing and troubleshooting operating systems and software applications, as well as offering basic network support. You will be required to replace or repair hardware components, assist with OS upgrades and antivirus updates, and diligently maintain records of service calls and resolutions. Collaboration with the central IT support team for issue escalations, adherence to ITIL or company-specific service processes, and ensuring prompt resolution of technical problems will be key aspects of your role. Your commitment to providing exceptional customer service, along with your problem-solving skills and effective communication, will be essential in delivering high-quality support to our clients. To excel in this position, you should hold a Diploma or Bachelor's degree in Computer Science, IT, Electronics, or a related field. A foundational understanding of computer hardware, operating systems, and networking concepts is necessary. Your willingness to travel to various client locations, work both independently and as part of a team, and your eagerness to learn and develop in the realm of IT support will be highly valued. Preferred qualifications include basic certifications such as CompTIA A+, Microsoft MTA, or equivalent, familiarity with remote desktop tools and ticketing systems, and relevant internships or academic projects related to desktop support or hardware troubleshooting. You can look forward to receiving hands-on training and mentorship from seasoned engineers, exposure to diverse client environments, opportunities for career advancement within the organization, a competitive stipend/salary, and travel allowances. Join us and embark on a fulfilling journey where you can enhance your technical skills, contribute to the success of our clients, and grow professionally in the dynamic field of IT support.,

As a Network Support Engineer L2 at a top IT firm located in Belapur (Navi Mumbai), you will be responsible for providing technical support and troubleshooting network issues for clients. With a minimum of 3 years of experience in a similar role, you will be expected to possess a strong understanding of network protocols, configurations, and hardware. Your duties will include responding to client inquiries, diagnosing network problems, and implementing solutions to ensure smooth network operations. Additionally, you may be required to collaborate with other teams to resolve complex network issues and contribute to the overall improvement of network performance. Your role will play a crucial part in maintaining high levels of client satisfaction and service delivery.,

As a Technical Support Specialist, you will be responsible for providing onsite and remote assistance for desktops, laptops, and peripheral devices. Your duties will involve troubleshooting hardware and software issues, as well as resolving technical problems efficiently. Additionally, you will be tasked with the installation, configuration, and maintenance of systems, including Windows environments. In terms of system maintenance, you will play a crucial role in installing and updating operating systems, software, and security patches. Regular system upgrades and ensuring workstation security will be part of your routine tasks. Managing and maintaining antivirus and endpoint security solutions will also fall under your responsibilities. Hardware and software management will be another key aspect of your role. This will include setting up and configuring new workstations, laptops, and printers, as well as handling hardware repairs, replacements, and upgrades. Maintaining an inventory of IT assets and tracking hardware/software licenses will be essential to ensure organizational compliance. You will also be involved in network support activities, assisting in the maintenance of LAN, WAN, and Wi-Fi connectivity. Supporting VPN and remote access solutions, as well as collaborating with network administrators to troubleshoot network issues, will be part of your responsibilities. Documentation and reporting are integral parts of this role. You will be required to maintain technical documentation, create user guides, and conduct training sessions for employees on IT policies and best practices. Generating regular reports on technical support activities and asset management will also be expected. This position offers job types such as full-time, part-time, and permanent, with expected working hours ranging from 46 to 55 per week. The work schedule includes day shift, fixed shift, morning shift, night shift, and rotational shift options, with workdays scheduled from Monday to Friday. The work location is in person, providing hands-on technical support to ensure seamless operations within the organization.,

As a Desktop Support Technician specializing in Apple Mac based systems, related software, and peripherals, you will be responsible for integrating Mac systems into a Windows-based corporate environment. Experience with products like Casper and Centrify is highly desired. Your role will involve supporting the hardware of desktops, laptops, and connected peripherals. Additionally, you will provide Level 1 & 2 application support on these machines. You will also handle Level 1 & 2 support for phones and networks, taking ownership of support from the switch port to the desk, including physical phones. Conference room support for A/V equipment, including projectors and video conferencing gear, will also be part of your responsibilities. In this position, you will engineer solutions such as image creation and distribution, conduct testing for other support teams, test any technical components that interact with the desktop, and be accountable for establishing new standards and support models. If you are a proactive and detail-oriented individual with a passion for supporting Apple Mac systems and integrating them into a corporate environment, this role offers an exciting opportunity to showcase your skills and make a meaningful impact.,

Routing and Switching: OSPF, BGP, CISCO L3 Nexus 5000, 7000, 9000, CISCO Catalyst L2 Switches, WAN: MPLS, internet leased lines, P2P, Firewall Security: Check point, Fortinet, Palo Alto, Firewall, IPsec VPN, ZScaler Wireless: CISCO 98XX Wireless Controller, Cisco APs Cloud Networking: AWS or any other cloud Hand on expertise in multi OEM Firewall, Switching and routing experiences, Discover, design, execute, validate, and peer review complex change implementations related to datacentre IT network routing, switching and security technologies as per the organization standards. Configuration and troubleshooting routing protocols -EIGRP, OSPF, BGP, and switching and security technologies. Strong hands on experience in MPLS, L3 switching, WLAN, LAN, WAN, Datacentre Change Implementation as per Businesses Units request, which include end to end connectivity between Remote, Cloud & Datacentres. Expertise in multi-cloud network design and implementation.

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Switches and Routers 2015 to 2025 batches Male candidates only

Warm Greetings from Rivera Manpower Services, Hiring: Technical Support Associate Microsoft Products Location: Bangalore Shift: US Shifts (Night) CTC: As per industry standards Experience: Minimum 2 years in technical support (voice) Joining: Immediate Joiners Only Eligibility: Graduate / Undergraduate with 2+ years of technical support voice process experience Strong command of English communication skills Excellent troubleshooting skills in Microsoft products (Windows OS, MS Office, Outlook, O365, etc.) Roles & Responsibilities: Provide voice-based technical support to global customers using Microsoft products Troubleshoot issues related to: Windows OS Office 365 / Outlook Drivers, printers, hardware peripherals System performance and connectivity Guide customers step-by-step to resolve technical issues Maintain AHT , First Call Resolution , and CSAT targets Document all interactions accurately in ticketing systems Escalate complex issues to higher-level support if required Call and Book Your Interview Slots: / 7829336202 / 7829336034 /8884777961

Roles and Responsibilities Collaborate with team members to identify root causes of recurring issues and implement solutions. Perform routine maintenance tasks such as patching, updating firmware, and monitoring system performance.

1) Monitor and Manage the Network using Monitoring tool. 2) Raise ticket with provider and track the incidents till the resolution. 3) Timely updation of issues and status to all the required stakeholders. 4) Troubleshoot BGP routing issues and issues related to route-map and prefix-list configurations. 5) Support DR-DRILL activities planned 6) Auto fail over testing 7) Take configuration back-up of devices 8) Assist and coordinate with Banks for Network Support requirements 9) Maintain required logs and tracker 10) Adhere to shift handover process. 10) Work in 24x7 rotational shifts, for supporting Network operations. 11) Develop and maintain related documentation.

Hi, We are looking for Assistant Application Engineer to work with one of the Fortune - 500 American Multinational based at Bangalore. Desired Skills CCNA/CCNP Certication Network Support WAN/LAN Support Protocol Support Notice - Immediate/ 15 days candidates to apply Interested candidates may apply on saritha.nair@reynasolutions.com

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration 2015 to 2025 batch can apply Male candidates only Any graduates

Responsibilities / Technical skills:Strong hands-on experience in Load balancer F5 LTM & APMStrong hands-on experience in Cisco ASA & FTD firewallExperience with technologies and platforms such asVRFs, Nexus 9k, 7K and 5K switches.Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.Participate in problem management processes that have engineering or architectural elements.Participate in network design and strategy forums, set directions, and provide recommendation.Operates data communication systems, including LANs and WANs.Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.Develops and evaluates network performance criteria and measurement methods.Develop network technology road and industry best practices and perform presentations and recommendations to the client base.Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, SwitchingAbility to perform TCP/IP Network traces/packet captures with solid experience interpreting results.High level of confidence and competence communicating on bridges.Solid background in vendor management to drive incident resolution. Experience with monitoring tools and strategies.Routinely mentor junior staff in areas of process, technology, execution, and other areas.Execute and analyze packet captures using Wireshark and other related technologies.Serve as extensions of the leadership team as directed for workload management and routine guidance.Perform or participate in complex maintenance or deployment activities.Create or modify documentation in response to new events and learnings.Routinely provide constructive feedback for improvement opportunities. Assist management with determining suitable training and areas of technical need within the team. Communication skills:Must have excellent communication skills including written, oral and presentation.Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support. Working Experience:10 12 years of Network support experience in a mid to large sized organization. Soft skills:Two or more of the following certifications or higher strongly preferred CCNP or CCIE certificationExcellent communication & interpersonal skills written and oralOwnership and accountabilityClient relationship managementAbility to mentor and motivate.Independent decision makingProblem solving and conflict resolution.

Seeking Service Desk Analyst for support, troubleshooting, and customer service. Good understanding & problem-solving skills required. Basic knowledge of Computing, Networking Required Dial HR Recruiter: Puja - 9065410298 Gulnaz - 9334062188 Required Candidate profile Graduation in any trade with basic communication skill English. Min 50 % passing in all academic. Problem-Solving and Analytical Skills Required Communication and Soft skill Required Apply now!

Looking for a hands-on IT Support Executive. Must handle networking, backups, LAN/Wi-Fi issues, biometric setup, asset tracking, and basic tech troubleshooting. Location: Indranagar

About the client: The company was established in 2021 as an independent IT services provider, following a spin-off from a leading global technology firm. Headquartered in New York, it operates in over 60 countries and employs more than 90,000 professionals worldwide. The organization specializes in infrastructure services, including cloud transformation, cybersecurity, and network modernization, serving large enterprises across industries. Experience: You should have a minimum of 5 years of experience in Application Delivery Controller (ADC) operations. CTC Bracket: The maximum CTC bracket for this position is up to 12.50 LPA. Location: The job location is in Mumbai and it requires working from office (WFO). Qualification: A Bachelor's degree in computer science, Information Technology, or a related field is required for this position. Notice Period: Candidates with an immediate to 15 days notice period are preferred (Notice period of less than 30 days). Shift: The job requires working in rotational shifts, including night shifts. Mandatory Skills: - Possession of F5-201 certification is mandatory. - Hands-on experience in network support, routing/switching, and firewall implementation is required. Required Skills: - Minimum of 5 years in Application Delivery Controller (ADC) operations with knowledge of F5 and Citrix. - Strong expertise in Load Balancers, Web Application Firewalls (WAF), and adherence to OWASP guidelines. - Experience with network & security architecture, troubleshooting complex incidents. - Proficiency in ADC configuration, planning, design, and implementation. - Knowledge of core protocols such as BGP, OSPF, MPLS, EVPN, VXLAN, VPC. - Familiarity with tools/technologies like F5, Citrix ADC, ACI, and SDN. Roles & Responsibilities: - Design, configure, and support local and wide-area networks, including IP & VOIP. - Operate and monitor Load Balancers, WAFs, and ADCs across multiple OEMs. - Provide L2/L3 support, troubleshoot issues, and ensure smooth network operations. - Lead project planning, implementation, and cost analysis. - Coordinate with vendors for hardware/software upgrades. - Deliver high-quality technical solutions and documentation for go-live and maintenance. - Contribute to new network initiatives, including wireless and 5G technologies.,

NTT DATA is looking for a Routing and Switching- Network Support Analyst to join the team in Noida, Uttar Pradesh (IN-UP), India. As a Network Support Analyst, you will be responsible for gathering requirements, analyzing technical networking issues, and providing recommendations. You will participate in daily operations meetings to ensure compliance and meet SLA for the respective sites and service area. Supporting customer environments on a 24x7x365 basis is a key aspect of this role. The ideal candidate should have hands-on experience in troubleshooting routing protocols like RIP, EIGRP, and OSPF. Knowledge of Network Monitoring Tools such as Voyence and Solarwind is mandatory. Additionally, candidates should have 1-3 years of experience in network support and/or network operations. Ability to apply principles, theories, and concepts related to networking disciplines is essential. A full understanding of WAN/LAN internetworking, including design elements, protocol interoperability, network architecture development, and testing requirements is required. Advanced knowledge of platform operating systems, LAN, WAN, router protocols, and wireless infrastructures is a must. The candidate should possess excellent communication skills, both written and oral, and strong customer service skills. Candidates should be able to work well within a team, adapt easily to change, and have a history of working unsupervised while achieving required goals. A minimum of CCNA level certification is necessary, along with a B.Tech. or Any Graduate degree. Good troubleshooting skills, customer-facing skills, and good verbal and written communication skills are desired. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. The company is committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA has diverse experts in more than 50 countries and offers services including business and technology consulting, data and artificial intelligence, industry solutions, and digital and AI infrastructure. As part of the NTT Group, NTT DATA invests significantly in R&D to support organizations and society in moving confidently into the digital future.,

You will be responsible for installing, configuring, and troubleshooting Cisco routers, switches, and other network devices. Your role will involve implementing basic network topologies such as LANs and WANs, configuring network protocols like TCP/IP, IP addressing, and routing protocols (RIP, OSPF, EIGRP), and setting up network security features like firewalls and access control lists (ACLs). Additionally, you will monitor network performance, identify potential issues using tools like Cisco CLI and SNMP, and troubleshoot network connectivity problems to resolve network outages. To excel in this role, you must possess a CCNA certification or equivalent networking knowledge. A strong understanding of networking fundamentals, including TCP/IP, OSI model, and network protocols, is essential. Proficiency in Cisco CLI and network management tools is also required. You should have the ability to troubleshoot network issues effectively, implement solutions, and demonstrate good communication and problem-solving skills. Attention to detail and the ability to work independently are key attributes for success in this position. Preferred candidates will have 6 months to 1 year of experience in a network monitoring or network support role. Hands-on experience with network equipment, particularly Cisco and any firewall devices, is advantageous. In return for your contributions, we offer a range of benefits including a flexible work environment with leave benefits and remote options, health and accident insurance coverage, remuneration above industry standards for high performers, attractive performance-based incentives, PF / ESI / Gratuity benefits, a company-paid CUG SIM card, skill development opportunities, and growth prospects. Additionally, we are a POSH certified organization committed to providing a safe and inclusive work environment.,

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Overview This Network Support role is a critical first-level operational position responsible for ensuring performance, and security of network infrastructure. It demands Cisco CCNA/CCNP certifications, along with experience in LAN/WAN & Security. Key responsibilities include troubleshooting outages, implementing/maintaining Cisco, Brocade, Fortigate, and Aruba devices (Firewalls, Routers, Switches, Wi-Fi), and managing complex networking concepts like MPLS and VPNs. The role also involves capacity planning, security policy configuration, project support, and requires strong communication for effective stakeholder collaboration. Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate is required c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >In the Location Option Select Others >When BoT Asks you to enter job code, Enter 70 Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams.

Responsibilities Technical skills: -Strong hands-on experience in Load balancer F5 LTM & APM-Strong hands-on experience in Routing & Switching-Experience with technologies and platforms such as: VRFs, Nexus 9k, 7K and 5K switches. -Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.-Participate in problem management processes that have engineering or architectural elements. -Participate in network design and strategy forums, set directions, and provide recommendation. -Operates data communication systems, including LANs and WANs. -Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.-Develops and evaluates network performance criteria and measurement methods.-Develop network technology road and industry best practices and perform presentations and recommendations to the client base. -Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching-Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results. -High level of confidence and competence communicating on bridges. -Solid background in vendor management to drive incident resolution.-Experience with monitoring tools and strategies. -Routinely mentor junior staff in areas of process, technology, execution, and other areas.-Execute and analyze packet captures using Wireshark and other related technologies.-Serve as extensions of the leadership team as directed for workload management and routine guidance. -Perform or participate in complex maintenance or deployment activities. -Create or modify documentation in response to new events and learnings. -Routinely provide constructive feedback for improvement opportunities. -Assist management with determining suitable training and areas of technical need within the team. Communication skills:-Must have excellent communication skills including written, oral and presentation. -Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support. Working Experience:-10 12 years of Network support experience in a mid to large sized organization. Soft skills:-Two or more of the following certifications or higher strongly preferred F5, CCNP or CCIE certification -Excellent communication & interpersonal skills written and oral-Ownership and accountability-Client relationship management-Ability to mentor and motivate.-Independent decision making-Problem solving and conflict resolution.

Provide support for desktops, laptops, printers etc Monitor & maintain LAN/WAN, Wi-Fi & VPN connectivity Install, configure & update operating sys & S/W apps Strong knowledge of Windows OS, MS Office Exp. with antivirus, firewalls & endpoint security Required Candidate profile Bachelor's degree in computer science, IT or related field Certifications like CompTIA A+, Microsoft MCSA or CCNA are a plus Good understanding of ITIL practices Excellent troubleshooting & comms.

Experience: Minimum 1 year of relevant experience Required Skills: Hands-on experience with Cisco, Citrix NetScaler, Checkpoint/FortiGate/Palo Alto, load balancers, firewalls, SDN; basic routing protocols (BGP/OSPF); excellent troubleshooting and communication skills Certification: CCNA, CCDA, CCNP, CCDP (preferred)

Can handle software and hardware for the company and dealership Troubleshooting & Configuration Providing Remote support / Share Drive/Network Drive access through Active Directory Printer Installation (USB Printer, LAN Printer, WIFI Printers) Required Candidate profile Minimum 2 years of work experience and someone with good communication skills 6 days working- Sundays off Shift timings- 10am to 7pm

Job Title: VIP Support Engineer Experience: 3+ Years Salary: 26,000/month Location: BKC, Mumbai Job Type: Full-Time Job Summary: We are hiring a VIP Support Engineer with at least 3 years of experience in IT support. You will be responsible for resolving technical issues for senior executives, ensuring fast and professional service. Responsibilities: Support VIP users with hardware, software, and network issues Troubleshoot Windows OS, Microsoft Office, Intune, and basic networking Provide quick and clear communication Keep records of issues and solutions Coordinate with other IT teams as needed Requirements: Graduate with 3+ years of IT support experience Good written and verbal communication Knowledge of Windows OS, Office tools, Intune, basic networking Must have relevant IT certification Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

Job Title Network Support Engineer (IP/Ethernet) Experience: 3-9 Years Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.