10 Wns Jobs
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1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...
Posted 1 week ago
1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Chat Support Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : >Grads/UG with Min 1 Year International BPO Exp. > Salary Range (CTC) : 3.6 LPA MAX > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...
Posted 1 week ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Minimum 1 yr Exp in Customer Support > Salary Range (CTC) : 4.2 LPA MAX > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and so...
Posted 1 week ago
1.0 - 5.0 years
3 Lacs
Noida, New delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with Min 1 Year Exp in Customer Service/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts For Females 4: 5 Days Working 5: 4000 TA 6: Good Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Ne...
Posted 1 week ago
2.0 - 7.0 years
5 - 10 Lacs
Kolkata, Pune, Chennai
Work from Office
Hi, We are hiring for the ITES Company for the Record to Report - Reconciliation Profile. Key skills Minimum 2 year experience in Record to Report (R2R). Experience in Handling Balance Sheet Reconciliations , Intercompany Reconciliations , and GR/IR Reconciliation Hands-on experience with SAP is Mandatory. Graduates in Finance and Account. Job Description: Perform end-to-end Record to Report (R2R) activities including month-end, quarter-end, and year-end close. Prepare and review journal entries such as accruals, provisions, and adjustments. Ensure timely and accurate preparation of monthly, quarterly, and annual financial reports . Prepare and maintain SLA reports and ensure adherence to ag...
Posted 3 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
Jaipur
Work from Office
Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...
Posted 3 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
Jaipur
Work from Office
Hi, We are looking forward to hire customer/technical support associates for Teleperformance jaipur. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer Technical Support Executive Voice Location : Jaipur CTC: 4.3 LPA Relocation Benefits: -10,000 Relocation Bonus -Free Guest House accommodation for first 14 days Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and p...
Posted 3 weeks ago
4.0 - 7.0 years
5 - 9 Lacs
Chennai
Work from Office
Hi, We are hiring for the ITES Company for the Record to Report - GL Profile. Please go through the JD and Apply. We shall call back the relevant profiles. Key skills Minimum 4 years of relevant experience in Record to Report - GL Strong knowledge Preparation & Posting of Journal Entries (Standard & Adhoc) SAP Mandatory Any Graduates in Finance and Accounts. Job Description: Minimum 4 years of relevant experience in Record to Report - GL. Preparation & Posting of Journal Entries (Standard & Adhoc) Working knowledge of allocations, accruals, GL adjustments, etc. Prepare and book various monthly close entries. Perform Bank reconciliations. Reconcile balance sheet accounts, monthly to ensure tr...
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Gurugram, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required Whatsapp Your CV : Saifi@ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation...
Posted 1 month ago
1.0 - 5.0 years
4 Lacs
Jaipur
Work from Office
Hi We are looking forward to hire Chat Support Associates for Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads With Min 1 Year Exp in International BPO > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus of 10,000 > 2 Weeks Guest House Whatsapp Your CV : Saifi @ 92084 59988 Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and i...
Posted 1 month ago
Exploring WNS Jobs in India
WNS (Holdings) Limited is a global business process management company headquartered in Mumbai, India. With a strong presence in the country, there are numerous job opportunities available for individuals looking to work in the field of wns in India.
Top Hiring Locations in India
- Mumbai
- Pune
- Bengaluru
- Chennai
- Hyderabad
Average Salary Range
The average salary range for wns professionals in India varies based on experience level. Entry-level positions may start around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
Career Path
Typically, a career in wns progresses as follows: - WNS Analyst - WNS Team Leader - WNS Manager - WNS Director
Related Skills
In addition to wns expertise, individuals in this field often possess skills such as data analysis, process improvement, project management, and communication skills.
Interview Questions
- What is WNS and how does it benefit organizations? (basic)
- Can you explain the difference between BPO and WNS? (medium)
- How do you ensure accuracy and efficiency in wns processes? (medium)
- Can you discuss a successful wns project you were involved in? (advanced)
- How do you stay updated on industry trends related to wns? (basic)
- Explain the importance of quality assurance in wns operations. (medium)
- What strategies would you implement to optimize wns processes in a fast-paced environment? (advanced)
- How do you prioritize tasks in a wns setting with multiple projects running simultaneously? (medium)
- Describe a time when you had to handle a challenging wns situation and how you resolved it. (advanced)
- What software tools are you proficient in for wns tasks? (basic)
- How do you ensure compliance and security in wns operations? (medium)
- Can you explain the role of automation in wns processes? (medium)
- What metrics do you track to measure the success of wns initiatives? (medium)
- How do you handle stakeholder communication in wns projects? (medium)
- What are the key challenges faced by wns professionals in India? (basic)
- Describe a time when you had to train a team member in wns processes. (medium)
- How do you adapt to changes in wns regulations and standards? (medium)
- Can you discuss the role of data analytics in wns decision-making? (medium)
- What are the key performance indicators you focus on in wns operations? (medium)
- How do you ensure confidentiality and data security in wns operations? (medium)
- What are the common bottlenecks in wns processes and how do you address them? (medium)
- How do you handle conflicts within a wns team? (medium)
- Describe your experience with implementing process improvements in wns operations. (medium)
- How do you prioritize customer satisfaction in wns services? (medium)
Closing Remark
As you explore job opportunities in the field of wns in India, remember to prepare thoroughly for interviews by familiarizing yourself with common questions and showcasing your expertise confidently. Best of luck in your job search!
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