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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Pune, Chennai

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BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call vishnu priya 9962064796 for more info Please refer your friends Thanks, vishnu priya 9962064796

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

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Hi, We are hiring for Leading ITES Company for Customer Support Role . Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: Day Shifts 4: 6 Days Working 5: Immediate Joiners Preferred To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kannada ) Type : Job Code # 66 b) To Apply for above Job Role ( Malayalam ) Type : Job Code # 67 c) To Apply for above Job Role ( Telugu ) Type : Job Code # 68 d) To Apply for above Job Role ( Hindi ) Type : Job Code # 69 Requirement Any Graduates (Full Time) is Mandate Must Read and Speak Kannada Language Sal: 3 LPA 20k in Hand Good Communication 6 Days Work Rotational 1 day off Day Shifts Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

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Hi, We are hiring for Leading ITES Company for Customer Support Role . Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: Day Shifts 4: 6 Days Working 5: Immediate Joiners Preferred To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kannada ) Type : Job Code # 66 b) To Apply for above Job Role ( Malayalam ) Type : Job Code # 67 c) To Apply for above Job Role ( Telugu ) Type : Job Code # 68 d) To Apply for above Job Role ( Hindi ) Type : Job Code # 69 Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

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1.0 - 4.0 years

2 - 3 Lacs

Pune

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Hi, We are hiring for Leading ITES Company for Record to Report - Fixed Assets Profile. Overview The Record to Report (R2R) process plays a critical role in the finance function of an organization by ensuring accurate and timely financial reporting. The primary role of R2R is to collect, process, and deliver relevant, timely, and accurate information for internal and external financial reporting. It involves managing the complete accounting cyclefrom recording financial transactions to preparing financial statements. Key components of R2R include general ledger accounting, fixed assets, intercompany transactions, reconciliations, month-end and year-end closing activities, and financial reporting in compliance with accounting standards like US GAAP or IFRS. The R2R function ensures transparency, consistency, and compliance in financial operations and supports strategic decision-making by providing insights into financial performance. Key Skills: a) In-depth knowledge of Record to Reporting is mandatory b) Minimum 1 years of experience in Fixed asset accounting c) Having a fair understanding of US GAAP and IFRS in these areas is an added advantage d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune )Type : Job Code # 153 Job Description Minimum 1 years of experience in Record to Report - Fixed Assets. Seamless delivery of R2R scope of services and ensure SLAs are exceeded. Strong domain knowledge in Finance in Accounting is a must. Strong end-to-end knowledge in General ledger Accounting, Fixed Assets Accounting, Lease Accounting, Inventory accounting & reporting, Balance sheet and P&L reconciliations, etc. Having a fair understanding of US GAAP and IFRS in these areas is an added advantage. Experience in General ledger books close support is a must. Drive regular governance meetings and act as an escalation point. Collaborate with senior client stakeholders and strengthen relationships. Maintain and grow the scope of services, focus on CSAT and NPS scores. Drive continuous improvements in both process and technology. Develop & mentor middle-level leadership, including deployment of people practices. Deliver the contractual commitments. Work in a collaborative manner with all support functions. Manage revenue, margin as per plan, work on contractual documents & changes. In-depth knowledge of Record to Reporting is mandatory. Excellent articulation, communication skills and work in matrix structure. Possess customer satisfaction skills & ability to lead dialogue with senior-level clients. Strong, decisive leader with effective interpersonal skills. Ability to lead large teams and coach/mentor team leaders.

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1.0 - 4.0 years

3 - 4 Lacs

Pune

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Hi, We are hiring for Leading ITES Company for Record to Report - Fixed Assets Profile. Overview The Record to Report (R2R) process plays a critical role in the finance function of an organization by ensuring accurate and timely financial reporting. The primary role of R2R is to collect, process, and deliver relevant, timely, and accurate information for internal and external financial reporting. It involves managing the complete accounting cycle from recording financial transactions to preparing financial statements. Key components of R2R include general ledger accounting, fixed assets, intercompany transactions, reconciliations, month-end and year-end closing activities, and financial reporting in compliance with accounting standards like US GAAP or IFRS. The R2R function ensures transparency, consistency, and compliance in financial operations and supports strategic decision-making by providing insights into financial performance. Key Skills: a) In-depth knowledge of Record to Reporting is mandatory b) Minimum 1 years of experience in Fixed asset accounting c) Having a fair understanding of US GAAP and IFRS in these areas is an added advantage d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune )Type : Job Code # 153 Job Description Minimum 1 years of experience in Record to Report - Fixed Assets. Seamless delivery of R2R scope of services and ensure SLAs are exceeded. Strong domain knowledge in Finance in Accounting is a must. Strong end-to-end knowledge in General ledger Accounting, Fixed Assets Accounting, Lease Accounting, Inventory accounting & reporting, Balance sheet and P&L reconciliations, etc. Having a fair understanding of US GAAP and IFRS in these areas is an added advantage. Experience in General ledger books close support is a must. Drive regular governance meetings and act as an escalation point. Collaborate with senior client stakeholders and strengthen relationships. Maintain and grow the scope of services, focus on CSAT and NPS scores. Drive continuous improvements in both process and technology. Develop & mentor middle-level leadership, including deployment of people practices. Deliver the contractual commitments. Work in a collaborative manner with all support functions. Manage revenue, margin as per plan, work on contractual documents & changes. In-depth knowledge of Record to Reporting is mandatory. Excellent articulation, communication skills and work in matrix structure. Possess customer satisfaction skills & ability to lead dialogue with senior-level clients. Strong, decisive leader with effective interpersonal skills. Ability to lead large teams and coach/mentor team leaders.

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2.0 - 7.0 years

4 - 9 Lacs

Bangalore Rural, Bengaluru

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Hi We are hiring for the ITES Company for Team Lead Role. Overview The Team Lead - Contact Center is responsible for managing day-to-day operations of a team, ensuring consistent performance in handling customer interactions across voice, email, or chat channels. This role involves monitoring KPIs such as service levels, quality, and productivity, while providing coaching, feedback, and support to team members to drive continuous improvement. The Team Lead handles escalations, ensures adherence to processes and SLAs, and collaborates with quality, training, and workforce management teams. Strong leadership, communication, and problem-solving skills are essential to foster a high-performing, customer-focused team environment. Key Skills : Any Graduate Minimum Experience of 2 yrs dealing with End customers as customer service is required. Should have managed a HR Helpdesk team of around 20-25 FTE. Team Handling To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 3 Job description: Minimum Experience of 2 yrs dealing with End customers as customer service is required. Should have managed a HR Helpdesk team of around 20-25 FTE. Should possess ability to manage escalations, manage process, and guide peers on HR transactions and help them achieve high accuracy and timeliness. The role also requires the incumbent to interface with clients and help resolve and eliminate causes of operational issues that may arise. Should have understanding of HR functions like Payroll & Employee data management. Preferably experienced in transition of helpdesk and documentation of SOPs. Skilled in understanding client needs, fostering communication, and delivering solutions that exceed expectations. Strong ability to collaborate cross-functionally to ensure seamless service delivery and client retention. Known for exceptional interpersonal skills, strategic problem-solving, and a commitment to enhancing client experience through proactive engagement and support. Monitored team performance through regular reviews, coaching, and feedback sessions to drive continuous improvement and maintain high levels of customer satisfaction. Developed and delivered training programs to upskill team members, enhancing their product knowledge, communication skills, and problem-solving abilities. Created detailed reports on team performance, customer feedback, and operational metrics, presenting findings to senior management and recommending strategic improvements. Skills: Team Handling Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquette

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1.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Overview HR Helpdesk Associate serves as the first point of contact for employees seeking assistance with HR-related queries and issues. This role involves handling inbound and outbound calls, responding to emails, and providing accurate information on policies, procedures, payroll, benefits, and employee data. The associate is responsible for resolving queries efficiently or escalating them to the appropriate department when necessary, ensuring timely and professional communication. They are expected to maintain confidentiality, follow documented processes, and update records accurately. Strong communication skills, attention to detail, knowledge of HR systems, and proficiency in tools like MS Office are essential. The role also involves contributing to continuous improvement by identifying recurring issues and suggesting enhancements to existing processes and documentation Key Skills : Any Graduate Minimum 1- 3 years of Previous experience in contact center (helpdesk1) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team Preferably have worked on Genesys and SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 240 Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Pune, Chennai

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BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call vishnu priya 9962064796 for more info Please refer your friends Thanks, vishnu priya 9962064796

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1.0 - 4.0 years

2 - 3 Lacs

Pune

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Hi, We are hiring for Leading ITES Company for Record to Report - Fixed Assets Profile. Overview The Record to Report (R2R) process plays a critical role in the finance function of an organization by ensuring accurate and timely financial reporting. The primary role of R2R is to collect, process, and deliver relevant, timely, and accurate information for internal and external financial reporting. It involves managing the complete accounting cyclefrom recording financial transactions to preparing financial statements. Key components of R2R include general ledger accounting, fixed assets, intercompany transactions, reconciliations, month-end and year-end closing activities, and financial reporting in compliance with accounting standards like US GAAP or IFRS. The R2R function ensures transparency, consistency, and compliance in financial operations and supports strategic decision-making by providing insights into financial performance. Key Skills: a) In-depth knowledge of Record to Reporting is mandatory b) Minimum 1 years of experience in Fixed asset accounting c) Having a fair understanding of US GAAP and IFRS in these areas is an added advantage d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune )Type : Job Code # 153 Job Description Minimum 1 years of experience in Record to Report - Fixed Assets. Seamless delivery of R2R scope of services and ensure SLAs are exceeded. Strong domain knowledge in Finance in Accounting is a must. Strong end-to-end knowledge in General ledger Accounting, Fixed Assets Accounting, Lease Accounting, Inventory accounting & reporting, Balance sheet and P&L reconciliations, etc. Having a fair understanding of US GAAP and IFRS in these areas is an added advantage. Experience in General ledger books close support is a must. Drive regular governance meetings and act as an escalation point. Collaborate with senior client stakeholders and strengthen relationships. Maintain and grow the scope of services, focus on CSAT and NPS scores. Drive continuous improvements in both process and technology. Develop & mentor middle-level leadership, including deployment of people practices. Deliver the contractual commitments. Work in a collaborative manner with all support functions. Manage revenue, margin as per plan, work on contractual documents & changes. In-depth knowledge of Record to Reporting is mandatory. Excellent articulation, communication skills and work in matrix structure. Possess customer satisfaction skills & ability to lead dialogue with senior-level clients. Strong, decisive leader with effective interpersonal skills. Ability to lead large teams and coach/mentor team leaders.

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0.0 - 4.0 years

3 - 4 Lacs

Guwahati, Kolkata, Jaipur

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon and Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad, Gurugram, Jaipur

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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1.0 - 5.0 years

6 - 9 Lacs

Noida

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Hi, We are hiring for the Leading ITES Company for Pre Payroll (UK) Profile. Overview Pre-Payroll involves preparing and validating employee data and payroll inputs to ensure accurate and timely payroll processing. The role requires experience with HR systems, understanding data flows, and managing payroll-related processes such as leave administration, eligibility checks, and compliance with tax and labor regulations. Familiarity with US payroll, statutory requirements (e.g., National Insurance, tax laws, sick/maternity pay), and ERP tools is essential. Strong analytical skills, confidentiality, and attention to detail are key, along with ensuring adherence to SLAs and quality standards. Key Skills: a) Minimum 1 year of experience in HR & Payroll domain is must b) Knowledge of US Payroll c) Understanding of National Insurance and Tax legislation d) Any Graduate Job Description: Preferred Experience and Competencies required : Minimum 4 years of experience with minimum 1 year in HR & Payroll domain is must, prior experience in Global payroll management preferred. Initiate Process Controls, Quality plans and Risk Mitigation Initiatives. Managing processes and the metrics on a day to day basis. Understanding of HR systems including interfaces/ data flow in and out and issues that arise from that. Knowledge of US Payroll process and system, Employee eligibility requirements, understanding of payroll processing and associated tools. Knowledge of Employee Document Services, Policies and Tools. Knowledge of Leave Administration, data management tools, disability management system and pay practices. Extensive knowledge of leading ERP and Data Maintenance Practices. Knowledge of HR process administration. Ability to create/present HR training materials. Analytical Skills The primary task is to ensure all Payslips are generated accurately and on time. efficient and timely HR transactional services in line with agreed SLA's (including Payroll Schedules), Regulatory guidelines and Statutory / Legal requirements. Process-specific Responsibilities Experience of handling a wide range of diverse, sensitive and confidential activities within a customer facing environment. An understanding of National Insurance and Tax legislation. An understanding of Statutory Sickness and Maternity pay. An understanding of manual payroll calculations

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10.0 - 15.0 years

20 - 30 Lacs

Bangalore Rural, Bengaluru, Mumbai (All Areas)

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Hi We are looking to hire for the profile of SCM Logistics, Please go through the JD and Apply. Overview SCM: Pre-Sales Logistics focuses on supporting sales and solutioning for logistics outsourcing and transformation engagements. The role involves conducting due diligence, assessing process maturity, responding to RFPs/RFIs, and creating value-driven logistics solutions. It includes FTE estimation, transition planning, and participating in solution defense. The position requires expertise in logistics processes, hands-on knowledge of ERP systems (like SAP/Oracle), and familiarity with automation, RPA, and process mining tools (e.g., Signavio, Celonis). Strong communication, analytical skills, and experience in integrated solutioning across global teams are essential. Main Skills: Experience of 8-12 years working in a pre-sales solutioning role Graduate/Post Graduate/Certification in Supply Chain Management Experience in solutioning, designing and implementing Supply chain Logistics services is important Experience in SCM logistics modules in SAP /Oracle or other major ERPs Problem resolution skills, Good Analytical skills, Positive attitude Team Player, Go getter & fast learner, Creativity, Working in multi-cultural, global and diverse teams Knowledge and hands on Experience in SCM logistics modules in SAP /Oracle or other major ERPs will be an added advantage Experience in Automation, RPA, Digitalization, Analytics &Knowledge of process mining tools like Signavio or Celonis will be an added advantage Hands on experience in MS Office tools (PowerPoint, Word, Excel, Project, Visio etc.) To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 350 b) To Apply for above Job Role ( Bangalore ) Type : Job Code # 351 Responsibilities : Minimum 8 to 15 years of experience in Pre-sales and Solutioning of Supply Chain Logistics assessment/outsourcing engagements Conduct due diligence and process maturity assessments by engaging with customers and internal stakeholders at customer location (domestic or international locations) to develop compelling business cases for outsourcing. Create responses for RFPs/RFIs and creating value propositions and winning theme for legal process services (Supply Chain Logistics) Prepare and participate in Solution defense with customers in a convincing manner Create FTE estimation, Location strategy, Transformation roadmap, transition plan, support in creation of SOW and contract negotiation. Hand over to delivery and hand hold where required till the project is on steady state. Participate in Knowledge sharing, Learning and Development activities by conducting training session as per requirement (including creation of training modules) Participate in analyst interactions to enhance brand value and market positioning of company as per requirement. Work collaboratively in integrated deals along with other service lines to create integrated value proposition Thought Leadership with a good understanding of the market trends and industry nuances

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10.0 - 15.0 years

20 - 35 Lacs

Pune, Mumbai (All Areas)

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Hi, We are hiring for the Leading ITES Company for HRO Presales/Solution Architect Profile. Overview HRO: Presales/Solution Architect is responsible for supporting HR outsourcing sales by crafting tailored HR solutions, participating in RFP/RFI responses, and conducting client workshops and due diligence. The role involves showcasing HR service capabilities, building strong client and internal relationships, developing sales collateral, and leveraging HR technology tools like Workday, Oracle, or SAP. The ideal candidate combines deep HR domain knowledge (especially in Talent Acquisition) with presales expertise and strong communication, commercial, and collaboration skills. Key Skills: a) Minimum 10 years experience in HR Talent Acquisition b) Minimum 4 years experience in HR sales / pre-sales c) Experience on HR applications like Workday, Oracle or SAP d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 531 b) To Apply for above Job Role ( Pune ) Type : Job Code # 532 Job Description : Should have 10-15 years work experience in HR with 4-5 years experience in sales / pre-sales Duties & Responsibilities: Participate in responding to HR Solutions received in RFx Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts Working with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation Work with technology and sales teams to develop internal tools to help improve the processes Create and manage content and repository reusable content, case studies, standard sales /capability presentation Skills Communication. Especially, ability to communicate professionally in written responses Good commercial acumen Excellent organizational and collaboration skills Should have worked on any of the leading HR applications like Workday, Oracle or SAP Should have experience or understanding of latest HR technologies in the market Understanding of industry processes /domain at least one of Retail, Consumer Good and Manufacturing industry Education : Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

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2.0 - 6.0 years

4 - 9 Lacs

Chennai

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Hi, We are hiring for the Leading ITES Company for UK Taxation Profile. Overview The UK Taxation role is focused on managing end-to-end VAT compliance and reporting processes, primarily within a SAP environment. It involves extracting and reconciling VAT payable and receivable data, posting tax-related journals, and preparing, filing, and submitting VAT returns across European jurisdictions. The position requires close coordination with internal teams, external tax consultants, auditors, and government authorities to ensure accurate VAT reporting and adherence to compliance standards. Additional responsibilities include month-end reconciliations, supporting VAT audits, ensuring SOX compliance, and driving continuous process improvements. Proficiency in SAP ECC, financial reporting tools, and Microsoft Excel is essential, along with strong analytical, organizational, and people management skills. Key Skills : a) Minimum 2 years of experience in UK Taxation Role b) Experience in Preparation, filing and payment of VAT returns c) Hands on experience in SAP ECC ERP system d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 555 Job Description : Extraction of VAT payable and receivable data from SAP. Preparing and posting VAT/Tax related Journals in SAP. transfer the balance of VAT sub ledger balance into final VAT account. Preparation, filing and payment of VAT returns. VAT packages for Tax consultant as well as for Tax authority (government). Responsible to manage month end VAT/Tax job stream/Batch run. Responsible for Reconciling month end VAT/Tax accounts. Performing monthly/quarterly VAT compliance tasks for European countries. Work with regional and global controllers, senior finance, Corporate Tax and other members globally on all VAT-related matters. Provide VAT audit support and work with in-house VAT team based in various locations for VAT compliance for Europe region. Coordination with auditors and tax authorities. Liaison with internal and external VAT auditors. Ability to deal with international indirect tax issues and projects in a multi-tasking environment and multi-national organization. Invoices and other documentation reviews to check the correct VAT treatment. Ensure continuous improvement of controls and management of VAT risks. Provide Audit support and explanation of significant variances on monthly financials. Well-versed in creating process maps, SOPs, SIPOC, FMEA & process controls. Hands on experience in SAP ECC ERP system (Mandatory) Responsible to perform Pre-validations before final submission into HFM tool and resolve all blockings if any. Confidence in using financial reporting systems, with proficiency in Microsoft Excel to extract analyse and reconcile data and work with IT where needed. Provide audit support and coordination with auditors. Need to have calls with Financial controllers to discuss the potential issues if any. Month end decks need to be prepared on time. Prepare the most complex of the journals and balance sheet recs. Should have working knowledge of the process and able to support and guide the team in right direction. Through review and a continuous improvement approach, proactively identify areas for improvement, automation and streamlining. Capable of responsibilities and skills in people management and development.

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1.0 - 5.0 years

3 - 6 Lacs

Hyderabad

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Hi, We are hiring for the Leading ITES Company for Customer Service Profile. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills : a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Hyderabad ) Type : Job Code # 556 Job Description : Minimum one year experience in Customer Voice Support is required Performing customer surveys on inbound and outbound calls. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements. Responding to customer requests and contacting customers by email and/or phone based on language skills about card and customer account maintenance, advising about company campaigns, answering general company and its products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW. Ability to learn quickly, task and system understanding. Ability to switch between different tasks rapidly

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3.0 - 6.0 years

6 - 8 Lacs

Kolkata, Chennai

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Hi , We are hiring for the ITES Company for Workforce Management. Overview A Workforce Manager is a professional responsible for planning, forecasting, scheduling, and managing staffing resources to ensure that a company especially in call centers, BPOs, customer service, or retail operations can meet its operational and service goals efficiently. To ensure that the right number of people are scheduled at the right times to handle customer demand without overstaffing or understaffing, balancing cost efficiency with service quality. Key Skills: a) Need Experience in Forecasting, Scheduling, Capacity Planning b) Min 1 Year of WFM Lead Experience c) Any Graduate d) Min 3 Years International BPO Experience To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 196 b) To Apply for above Job Role ( Chennai ) Type : Job Code # 553 Job description: Overall 6 years of experience with minimum 3 years experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations Will execute capacity ramp up and ramp down across all LOBs Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team. Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis. Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses. Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Competencies/Skills: Excellent knowledge of Excels & Macro Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations Good communication, interpersonal skills Multi Tasking

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1.0 - 5.0 years

3 - 4 Lacs

Chennai

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Hi , We are hiring for the ITES Company for Procurement Analyst Role. Overview A Procurement Analyst is a professional who supports an organizations purchasing and supply chain functions by analyzing data, evaluating supplier performance, and helping to improve procurement strategies. Their goal is to ensure that the company gets the best value for its money when buying goods and services. Required Skills : Bachelors Degree with minimum one year experience in Purchasing, Accounting, or general Administrative experience. A successful candidate with a minimum of 1 year Procurement experience. Client-server software applications experience. Ideally Software Skills in MS Office , Excel, ERP Systems - SAP, E-Matrix. To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 154 ***Minimum 1 year experience in Procurement Analyst is mandatory.*** Job Description: Manages portfolio of agreements and new requests, enabling efficient and effective purchase of goods and services (from purchase to pay) with a focus on business value, on-time delivery, and cycle time. Negotiates contract pricing and terms & conditions directly with suppliers while working with internal stakeholders, seeking the lowest total system costs and appropriate mitigation of supply and legal risk. Ensures contract compliance and utilization - monitors supplier performance, troubleshoots issues. Track Purchasing activity and measurements against the project schedule. Identifies business value and other opportunities within the portfolio. Develops and maintains internal and external relationships to meet business line expectations. Provide data sheets, drawings, and specifications to the site and subcontractors in a timely manner to ensure correct support and services are available for installation. Issue equipment to installers complete with installation data sheets, drawings and specifications. Provides fit-for-risk process improvements. Influences development and implements Category strategic and commercial guidance People leadership- May lead and be responsible for direct reports. Leads development, recommendation/presentation, and implementation leadership of category sourcing strategies and ensures alignment, compliance and delivery of business requirements/needs. Collaborates with Supplier Relationship Managers to support their needs from a strategic sourcing perspective.

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1.0 - 5.0 years

3 - 6 Lacs

Kolkata

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We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 244 Job description: Any Graduate with a Minimum of 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issues Handle customer complaints during peak time and resolve the issues & advise the best resolution available Responsible for prompt and accurate responses to customer's needs and requests Ability to compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances. Input data and verify information as it pertains to related systems as and when required Properly document each customer interaction in the servicing systems as defined by the process Ensure successful customer support through the resolution of back-office tasks whenever not on calls Understanding of utilities and associated market participants The results of the analysis can be used to design targeted marketing campaigns, for example: 1. Sales Fulfilment : Retaining existing customers (antonym: customer attrition) & Gaining new customers 2. Information : Providing timely and regular information to customers Other examples of the applications of analyses include: 3. Evaluating and improving customer satisfaction 4. Risk assessment and management 5. Data collection and analysis are viewed as a continuing and iterative process. Ideally, business decisions are refined over time, based on feedback from earlier analyses and decisions. Identify factors important to clients Handle customer complaints Ensure customer-based quality parameters are measured and tracked Manage Vulnerable/Priority customer tasks/processes in the realm of the process Ensure privacy is for the customer-related information/assets Person Specification Knowledge/Experience : To be able to perform the following functions: Exceptional conversation skills Proficient in active listening skills Strong language skills; ability to articulate clearly and to be understood Demonstrated ability to adapt to diverse conversational styles Strong ownership skills Experience in managing ownership of issues and overall customer experience Demonstrate the ability to negotiate and properly handle objections with customers Ability to stay current on company policies, procedures Demonstrate ability to set proper expectations

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3.0 - 6.0 years

6 - 8 Lacs

Kolkata

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Hi , We are hiring for the ITES Company for Workforce Management. Overview A Workforce Manager is a professional responsible for planning, forecasting, scheduling, and managing staffing resources to ensure that a company especially in call centers, BPOs, customer service, or retail operations can meet its operational and service goals efficiently. To ensure that the right number of people are scheduled at the right times to handle customer demand without overstaffing or understaffing, balancing cost efficiency with service quality. Key Skills: a) Need Experience in Forecasting, Scheduling, Capacity Planning b) Min 1 Year of WFM Lead Experience c) Any Graduate d) Min 3 Years International BPO Experience To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 196 Job description: Overall 6 years of experience with minimum 3 years experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations Will execute capacity ramp up and ramp down across all LOBs Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team. Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis. Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses. Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Competencies/Skills: Excellent knowledge of Excels & Macro Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations Good communication, interpersonal skills Multi Tasking

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2.0 - 5.0 years

3 - 5 Lacs

Chennai

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Hi, We are hiring for the ITES Company for the Webcrawler Role. Overview A web crawler, spider, or search engine bot downloads and indexes content from all over the Internet. The goal of such a bot is to learn what (almost) every webpage on the web is about, so that the information can be retrieved when it's needed. Search engines use these bots to find relevant pages to display in search results. The bots are called "web crawlers" because crawling is the technical term for automatically accessing a website and obtaining data via a software program. Key Skills: a) Good to have the course completion/certification in any of the web development languages b) Minimum of 2 years of experience in working in website technologies c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 74 Job Description Minimum of 2 years of experience in working in website technologies Website research to identify the newsworthy information Identify the URLs and setup the robot via client tool based on the guidelines Identify the coding/design of the website and then need to utilize on robot setup. Previous experience in Website Research, website technologies Writing small scripting to overcome the website issues in client tool while setting up the robot. Knowledge of using browser tools to work and understand the website design and html tags. Able to identify the html tags of the website content and need to utilize it while setting up robot. Communicate to the customer and understand the requirement of the customer before setting up the robot and answering any queries raised by the customer Ability to handle the ticketing system of the process. Good Planning and Decision making skills Ability to learn things and technologies quickly and adopt to it Ability to prioritize task Ability to meet deadlines Ability to work under pressure Time Management Competencies/Skills: • Good communication skills- Both verbal and written • Excellent comprehension and problem-solving skills. • Flexible to work in shifts as required by the business. • Team player and work in different teams. • Good skills in internet browsing and website technologies. • Good skills in MS Office. • Good to have the course completion/certification in any of the web development languages

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Pune, Chennai

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BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call vishnu priya 9962064796 for more info Please refer your friends Thanks, vishnu priya 9962064796

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4.0 - 9.0 years

10 - 20 Lacs

Pune, Bangalore Rural, Mumbai (All Areas)

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Hi We're hiring for Leading ITES Company for EDC (Veeva Programmer) Role Experience in EDC & Veeva is Must. Job Description : Create eCRF specifications, design, develop and unit test and functionally validate clinical trial setup process Create edit check specifications and program or modify checks at study level within EDC Setup different instances of study URL (e.g.: UAT (User Acceptance Testing), production, testing etc.,)) Setup and configure user accounts for study teams Setup and manage blinded and unblinded study configurations Be the SME (Subject Matter Expert) for all database related activities Setup, configure, unit test and functionally validate and integrate other modules within the EDC ecosystem such as coding, integration of IRT, safety system, local labs etc., Familiar with custom functions within EDC systems Work closely with EDC vendors regarding any tool related issues in the system Ability to troubleshoot database setup as per study needs Prepare, test and implement postproduction changes as per study needs Archive and retire the study URL after database lock Partner with appropriate team members to establish technology standards and governance models Establish and support business process SOPs. Oversee system delivery life cycle in collaboration with appropriate partners including Clinical Operations, Clinical Supplies, IT (Information Technology), and Quality organizations Be a primary change agent to ensure adoption of new capabilities and business process Be the contact for Clinical Technology vendors to ensure established milestones are met with the highest degree of quality. Work with leaders to resolve issues affecting the delivery of clinical trials Collaborate with standards team in creating standard CRF libraries for study level consumption Work closely with data engineers and data management programmers at study level integration and delivery Lead technology vendor oversight activities. Be a process expert for operational and oversight models. Partner with appropriate team members, technology vendors, and CRO partners to avoid and resolve risks. Confirm archival and inspection readiness of all Clinical Technology Trial Master File (TMF) documents Participate in preparing function for submission readiness and may represent Clinical Information Operations (CIO) group in a formal inspection or audit. Track study deliverables and evaluate study metrics to mitigate risk for major data management deliverables. Adaptable to new ways of working using technology to accelerate clinical trial setup Education and Experience Requirements: Bachelor's degree or related experience. Knowledge of drug development process. Minimum of 4+ years experience in Data Management, Programming, Clinical IT, or other Clinical Research related fields. Hands-on experience with at least one EDC system (e.g.: Medidata Rave, Inform, Veeva etc.,) Experience programming in CQL, working with JSON format and/or C# is preferred Experience integrating other clinical trial modules (e.g.: lab, safety, IRT, coding etc.,) with the EDC system Understanding of industry standard technologies to support Clinical Development needs (e.g., CTMS, SAS, R or Python, Data Warehouses, SharePoint) To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 181 b) To Apply for above Job Role ( Pune ) Type : Job Code # 182 c) To Apply for above Job Role ( Bangalore ) Type : Job Code # 183

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5.0 - 10.0 years

10 - 15 Lacs

Pune, Mumbai (All Areas)

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Hi We are Hiring for the job role of Medical Writer Job Description: Prepare and review clinical documents that are part of regulatory submission including but not limited to Protocol, Clinical Study Pharmacology Report, Clinical Study Report, Narratives, and Post Approval Documents across the Therapeutic Areas. Quality check of the clinical documents that are part of regulatory submission including but not limited to Protocol, Clinical Study Pharmacology Report, Clinical Study Report, Narratives, Clinical Summary of Safety, Clinical Summary of Efficacy and Common Technical Document Modules. Initiate start up meetings with the Study Teams related to the creation and development of the clinical document for regulatory submission, if required. To work in coordination with all the members in the study team- internal and external for the development of clinical documents. Share project timelines amongst the study team for the development of document. Prepare Clinical Documents according to the Standard Operating Procedures, Document Standards and Guidance document. Review statistical analysis plans and table/figure/listing, when required. Ensure uniformity and consistency in the scientific content of the regulatory documents Preparation of documents in the scope and other Medical Writing documents that may be required for domestic and international regulatory submissions to the US, European, and other regulatory agencies. Prepare Medical Writing documents within established timelines that are of high quality for scientific content, organization, clarity, accuracy, format, and consistency, with adherence to regulatory guidelines and applicable standards, styles, guidelines, and processes. Perform peer review and quality control review of the documents within established timelines with adherence to applicable guidelines, and processes, using appropriate checklists. Take an active role on assigned projects with respect to planning of content, format, and timing of documents, report scheduling/tracking, etc. Provide support to the assigned clinical development or project team to ensure that project needs, and department standards are met, while completing reports within established schedules/timelines. Plan and organize project and non-project meetings, as and when required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Mumbai ) Type : Job Code # 56 b) To Apply for above Job Role ( Pune ) Type : Job Code # 57

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Pune, Chennai

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BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call vishnu priya 9962064796 for more info Please refer your friends Thanks, vishnu priya 9962064796

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