19 Desktop Engineer Jobs

Job Title: Desktop Engineer L2 Location: Itkithakurgoan, Ranchi Experience: 2+ years Job Type: Permanent Key Responsibilities: Provide L2 support for desktops, laptops, printers, scanners, and other end-user devices. Handle escalated issues from L1 support and ensure timely resolution. Install, configure, and troubleshoot Windows OS, MS Office, and standard applications. Perform hardware diagnostics and replacement (RAM, HDD, etc.). Manage user accounts, profiles, and permissions in Active Directory. Provide support for email configurations (Outlook/O365). Assist with network-related issues (LAN/WAN, IP conflicts, DNS issues). Coordinate with vendors for warranty and AMC support. Maintain IT asset inventory and documentation. Ensure adherence to IT policies, security standards, and compliance protocols. Support in software deployment and patch management. Assist in new joiner onboarding setups and system decommissioning. If interested, kindly share your resume at ritu.pathak@teamcomputers.com

Job Title: Desktop Engineer L2 Location: Kalaburagi, Karnataka Experience: 2+ years Job Type: Permanent Key Responsibilities: Provide L2 support for desktops, laptops, printers, scanners, and other end-user devices. Handle escalated issues from L1 support and ensure timely resolution. Install, configure, and troubleshoot Windows OS, MS Office, and standard applications. Perform hardware diagnostics and replacement (RAM, HDD, etc.). Manage user accounts, profiles, and permissions in Active Directory. Provide support for email configurations (Outlook/O365). Assist with network-related issues (LAN/WAN, IP conflicts, DNS issues). Coordinate with vendors for warranty and AMC support. Maintain IT asset inventory and documentation. Ensure adherence to IT policies, security standards, and compliance protocols. Support in software deployment and patch management. Assist in new joiner onboarding setups and system decommissioning. If interested, Kindly share your resume at ritu.pathak@teamcomputers.com

Responsibilities: * Collaborate with IT team on desktop support requests * Install OS & configure desktops * Troubleshoot hardware issues * Manage Outlook configurations * Ensure data security compliance Food allowance House rent allowance Employee state insurance Annual bonus Performance bonus Provident fund

JOB RESPOSIBILITIES FOR DESKTOP SUPPORT ENGINEER -Immediate joiners The basic duties of engineers: (a) Perform IT related service as instructed by NTT Service Delivery Manager or his/her delegates. (b) Addressing incidents faced by the users in their day-to-day use of IT (c) Follow and enforce customer IT policy (d) Provide support (including Installation, configuration and fine tuning support) for new Desktops / Laptops which shall include OS (Operating system) Installation, Power On Test, verification of Hardware Configuration, OS configuration, Configuring Mail Client, Con-figuring MS Office Applications (as per NTT Customer provided standards), Client side applications and Configuring Printers and resolving printing problems of the users at the in scope locations (e) Supporting users by providing a timely and clear indication of the nature of the problem, the estimated time of completion and possible work-around (f) Escalating unresolved problems as per the Escalation processes, through the Service Desk, keeping all relevant personnel in the communication loop. (g) Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents (h) Provide support for IMACDD (IMACDD - Installation, Move, Add, Change, Disposal, and Decommissioning) for End user Desktop/Laptop and Peripherals, Standalone and LAN attached PC & mid-range server. Coordinate the asset movement (IMACDD) across all locations. (i) Emergency recovery maintenance for Desktops (j) Installation and upgrade of any hardware component (k) Disk formatting, partitioning and reinstallations of desktop OS/Applications (l) Advise the End User to take reasonable steps to backup information, if possible, prior to attempting to effect a resolution either by hands-on during Desk Side Support Service; and provide reasonable assistance with file restoration, if required. (m) Manage disk / folder sharing and permission setting on desktops. (n) Provide support for patch up gradation on desktops. (o) Providing field support for Desktop/Laptop & vendor coordination for peripherals (p) Work on escalated issues from Service Desk based on physical support requirement (q) Provide Diagnosis of Hardware or Software issues and work with OEM Vendor for getting them resolved (r) Provide time to time proactive maintenance of peripherals for reduction of operational is-sues (s) Educate users for common problems & their resolution (t) Video Conference (VC) setup and troubleshooting (u) Software Support (Standard Applications) (v) LAN/Wi-Fi configuration and troubleshooting in end users system (w) Backup Need to facilitate the data migration from one machine to the other, in the process make sure the data is safe. (x) Community Services – Systems after warranty period identified and donated for commu-nity services as a best practice of Customer. Those machines data will be completely wiped off and reconfigured to the old setup. (y) Anti-Virus (AV) Support (z) Provide support on installation and basic troubleshooting on client side application

Teleperformance Global services is looking for Desktop Engineer to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Job Overview The Desktop Support Specialist will be responsible for the effective and efficient management of end-user devices within the organization. This role involves addressing hardware, software, and network issues to ensure smooth operations. The ideal candidate will have a strong background in Windows, Linux, and MAC OS environments and will work closely with remote teams to support network and security devices. This position requires excellent troubleshooting skills, strong organizational abilities, and a commitment to maintaining high service levels. Key Responsibilities End User Device Management: Hardware & Software Troubleshooting: Address and resolve hardware, operating system, and software issues on computer systems, ensuring minimal disruption to end users. Office Applications Support: Provide support for office applications and basic business tools, including authentication via Active Directory. Network Configuration Management: Manage and troubleshoot LAN, Internet, VPN, IP/Soft Phones, ensuring reliable connectivity and access for end users. Client-Side Security Configurations: Configure and support security tools such as firewalls, antivirus, Data Loss Prevention (DLP), and VPNs on client devices. Peripheral Device Support: Configure and troubleshoot peripherals like printers and scanners. Proactive Maintenance: Conduct scheduled proactive activities, including patching and updates to ensure systems are secure and up-to-date. Backup Configuration Support: Assist in the configuration and management of client-side backup solutions. Operating System Support: Windows Support: Provide comprehensive support for Windows 10 and 11, including installation, configuration, and troubleshooting. Linux & MAC OS Support: Offer support for Linux and MAC OS environments, ensuring all operating systems are optimized for end-user performance. Vendor Coordination: Coordinate with various OEMs and vendors for the configuration, management, and maintenance of hardware and software solutions. Application Infrastructure Support: Provide client-side support for application infrastructure, including email and office applications. Experience with O365 is an added advantage. Documentation & Asset Management: Definitive Library Maintenance: Maintain a definitive library for operating systems, applications, product guides, and device firmware. Configuration Documentation: Update and manage configuration documents regularly. Asset Inventory Management: Maintain an accurate inventory of assets using the IT Asset Inventory Management tool. Service Level Agreement (SLA) Management: SLA Adherence: Ensure all SLAs are met and escalate issues timely when necessary. Helpdesk Management: Report and manage all incident, service, and change requests using the helpdesk tool. After-Hours Support: Provide after-hours support in emergencies and participate in occasional weekend maintenance activities. Remote Team Coordination: Work in coordination with remote teams to provide onsite support for: Network and security devices. Firewall, IPsec & SSL VPN management. Switching and wireless infrastructure. Required Skills and Qualifications Troubleshooting: Excellent troubleshooting skills with a proven track record in resolving technical issues efficiently. Technical Experience: Proven experience as a computer technician or in a similar IT support role. Time Management: Exceptional organizing and time-management skills to handle multiple tasks simultaneously. Communication: Strong communication abilities, both written and verbal, to interact effectively with end-users and team members. Operating Systems: Proficiency in Windows 10 & 11 operating systems. Experience with Linux OS management. Familiarity with MAC OS management. Network Management: Skilled in managing LAN (Wired & Wireless) networks. Reporting: Ability to generate and maintain detailed reports

Greetings! Job Description : We are looking for IT support roles at our Vilayat office. We are hiring for both Desktop Support Engineer. Responsibilities : Responsible for logging tickets, monitoring, assigning tickets to respective support engineers. Providing first level of remote technical support to clients. Making sure that the tickets are responded within the required time frame to meet the SLAs. Escalating the calls to support manager if tickets are not responded or resolved within the time. Vendor management. Preparing and scheduling daily, weekly and monthly MIS reports and sending the reports to clients and managers. Managing and maintaining the workflow, client contacts, support contracts, SLA details, escalation matrix, performance metrics, time entries etc. as per client requirement. Immediate joiners preferred. Interested candidates can share resume at chandanbala.jain@teamcomputers.com

Hiring: Desktop Engineer | Immediate Joiners | Multiple Openings We are looking for Desktop Engineers (L2) with 3+ years of experience for multiple site-based roles across India. Relocation candidates are welcome! Food and Accommodation will be provided. South : Ariyalur Belgaum Dalmiapuram Kadapa Sattur Interested candidates, please share your resume at ritu.pathak@teamcomputers.com

Hiring: Desktop Engineer | Immediate Joiners | Multiple Openings We are looking for Desktop Engineers (L2) with 3+ years of experience for multiple site-based roles across India. Relocation candidates are welcome! Food and Accommodation will be provided. Assam : Lumshnong Lanka Umrongso Jagi Road Interested candidates, please share your resume at ritu.pathak@teamcomputers.com

Roles & Responsibilities: Outlook Configuration Office 365 Installing, configuring and troubleshooting of Windows clients like Windows 7, Windows 8 & 8.1 and Windows 10 Troubleshooting Network connectivity in a LAN/WAN environment. Install, configure & maintain network services, equipment and devices. Printer Installation and Troubleshooting of both local and network printers. Hands-on experience in MS-Outlook configuration & Troubleshooting. Malware/Computer virus remediation by Antivirus installation and patch updates implementation. Taking care of IT related queries, working with SIRT and resolving the same relevant to the area of concern. Providing End user support in order to facilitate operational flow. Supporting for HP, DELL and Lenovo laptops for Both Hardware and software process Performing Preventative maintenance activities for every 6 months to monitor the asset details for Desktop. Involved in maintaining and resolving tickets as per the SLA. Adding clients to Domain and resolving related issues. If interested, please share your updated resume along with below details at nityananda.d@teamcomputers.com Relevant Experience: Current CTC: Expected CTC: Notice Period: Current Location:

Greetings! Job description Greetings! Role : Desktop Engineer L2 Location: Silvassa (ONLY Candidates staying in Valsad district can apply) Exp: 3 years Qualification: Any Graduate Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support & Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. If interested, please share your resume at ritu.pathak@teamcomputers.com

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Designing and implementing efficient end-user feedback and error reporting systems. Supervising and mentoring IT department employees, as well as providing IT support. Keeping up to date with advancements and best practices in IT administration. IT Administrator Requirements: Bachelor's degree in computer science, information technology, information systems, or similar. Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. At least 1+ years' experience in a similar role. Extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Exceptional leadership, organizational, and time management skills. Strong analytical and problem-solving skills. Excellent interpersonal and communication skills.

Supporting laptops, desktops, printers and other end-user devices; including application support, basic Networking, Server backup activities. Deploy, maintain, troubleshoot, install and configure. Contribute to and maintain systems standards. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned. Need minimum 1 year commitment. Perks and benefits as per standard company policies...

You will be trained to diagnose repair desktops, laptops, etc. of Dell & Lenovo. You will also get certified by Dell /Lenovo. Minimum period of commitment required. Those having prior experience in laptop repairs are welcome. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned Ability to work in a fast-paced environment Perks and benefits as per standard company policies...

Design, develop, and test hardware systems and devices Debug and troubleshoot hardware issues Integrate and verify hardware components Create verification plans and follow QA procedures Maintain and upgrade existing hardware system Required Candidate profile Ensure compliance with industry standards and project plans Keep hardware updated with latest technologies Document hardware designs and functionality

Greetings! Job Description : We are looking for IT support roles at our Ankleshwar office. We are hiring for both Desktop Support Engineer. Responsibilities : Responsible for logging tickets, monitoring, assigning tickets to respective support engineers. Providing first level of remote technical support to clients. Making sure that the tickets are responded within the required time frame to meet the SLAs. Escalating the calls to support manager if tickets are not responded or resolved within the time. Vendor management. Preparing and scheduling daily, weekly and monthly MIS reports and sending the reports to clients and managers. Managing and maintaining the workflow, client contacts, support contracts, SLA details, escalation matrix, performance metrics, time entries etc. as per client requirement. Immediate joiners preferred. Interested candidates can share resume at chandanbala.jain@teamcomputers.com

Supporting laptops, desktops, printers and other end-user devices; including application support, basic Networking. Deploy, maintain, troubleshoot, install and configure. Configure apps on cloud and biometric interfaces. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned. 24x4 support / rotational shifts Need minimum 1 year commitment. Perks and benefits as per standard company policies...

Hi, We are hiring for the Leading ITES Company for Service Desk Profile. Job Description: Any Graduate (Full Time) can apply Technical Troubleshooting Knowledge: Basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues. Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Willingness to work in any shifts including night shifts and weekends Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web Should be flexible for voice support Must be a strong cross-team collaborator Requires ability to thrive in a demanding, fast paced Basic knowledge about Systems, backup and Network Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's ITIL Knowledge and Certification is added advantage Key Skills: a) Any Graduate b) Minimum 1 Year work Experience in Service Desk Role c) Knowledge of Active Directory To Apply Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the below link https://outpace.in/job/service-desk/ b) For Position in Gurgaon Search : Copy and Paste the below link https://outpace.in/job/service-desk-2/

We have excellent opening for the position of Desktop Engineer. (Field) Experience: 1 to 6 Yrs Job Location: Punjab (Ludhiana) JD as follows Diagnosing and part replacement skills of Desktop and Laptop Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period