IT Executive

Key Responsibilities:Hardware & Network Support

• Installation, configuration, and troubleshooting of desktops, laptops, printers, scanners, and other IT equipment.
• Regular maintenance of hardware to ensure optimal performance and reduced downtime.
• Network management including LAN, WAN, Wi-Fi, routers, switches, firewalls, and access control.
• Monitor network connectivity, bandwidth utilization, and implement necessary actions for improvement.

Software & System Administration

• Installation and updating of operating systems and licensed software as per requirement.
• Troubleshooting HIS (Hospital Information System), PACS, DICOM, LIS, etc.
• Coordination with software vendors for system issues, upgrades, and enhancements.
• Ensure user access control, password policies, and software compliance.

Data Security & Backup

• Maintain data backups and ensure availability of hospital data in case of system failure.
• Implement antivirus, system security patches, and monitor malware threats.
• Manage data privacy protocols following healthcare compliance standards.

Technical Support

• Provide L1 & L2 IT support to medical, clinical, and administrative staff.
• Resolve IT complaints via ticketing or helpdesk system within defined TAT.
• Conduct training for staff on basic systems and application usage.

CCTV & Biometric Management

• Monitor and maintain CCTV surveillance system and DVR/NVR configurations.
• Manage biometric attendance machines, user registration, and issue resolution.

Procurement & Inventory Management

• Maintain IT asset inventory (hardware, accessories, licenses).
• Assist in vendor coordination, procurement, and AMC management.

Skills & Qualifications:

• Graduate in IT, Computer Science, BCA, Diploma in Hardware & Networking or equivalent.
• 2–4 years of experience in IT Support, preferably in a hospital environment.
• Strong knowledge in Windows/Linux environment, networking protocols, and hardware troubleshooting.
• Good communication skills and ability to work under pressure in a healthcare setup.

Job Type: Full-time

Pay: ₹11,550.33 - ₹35,975.00 per month

Benefits:

• Provident Fund

Work Location: In person