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Skills Required

technology security governance risk compliance support management audit evidence documentation onboarding offboarding provisioning jira freshdesk servicenow resolve azure storage controls automate powershell networking troubleshooting network configuration software communication certifications itil collaborative learning certification

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: IT Executive

Experience:

1 to 4 Years

Location:

Ahmedabad

Employment Type:

Full-time

Department:

Information Technology / Information Security

Job Summary

We are seeking a dynamic

IT Executive

with 1–4 years of experience who can contribute across key IT functions including

Governance, Risk & Compliance (GRC)

,

Technical Support

,

Microsoft Azure

, and

Networking

. The role demands hands-on involvement in day-to-day IT operations, user support, infrastructure management, and compliance initiatives.

Key Responsibilities

  • GRC (Governance, Risk & Compliance):
Assist in implementing and maintaining IT compliance frameworks like

ISO 27001

,

SOC2

, etc.Support risk assessments, audit preparations, and evidence collectionMaintain IT security and compliance documentation, policies, and SOPsEnsure adherence to organizational IT governance policies
  • Technical Support:
Provide L1/L2 support for desktops, laptops, operating systems, and user applicationsTroubleshoot issues related to

Microsoft 365

, Outlook, printers, and hardwareManage user onboarding/offboarding and access provisioningUse ticketing systems (e.g., Jira, Freshdesk, ServiceNow) to track and resolve issues
  • Azure Cloud Administration:
Assist in managing

Azure Active Directory

, virtual machines, and storage solutionsMonitor cloud environment health and performanceSupport security and identity controls on AzureHelp automate tasks using PowerShell or Azure scripts (basic knowledge)
  • Networking & Infrastructure:
Monitor and support

LAN/WAN

, firewalls, routers, switches, and VPNsPerform basic troubleshooting of network connectivity and performance issuesAssist in network configuration and equipment setupCoordinate with vendors for hardware/software/network-related escalations

Required Skills & Qualifications

Bachelor’s Degree in IT, Computer Science, or related discipline1–4 years of experience in IT operations or support rolesFamiliarity with GRC frameworks (ISO 27001/SOC2)Working knowledge of

Azure

(AZ-900 or AZ-104) (Optional)

Basic Networking Skills (CCNA-level Understanding Preferred)

Excellent troubleshooting, communication, and documentation skills

Preferred Certifications (not Mandatory)

AZ-900 / AZ-104

(Azure)

ITIL Foundation

ISO 27001 Foundation

CCNA

(basic networking)

What We Offer

Opportunity to work across security, cloud, and infrastructure projectsFast-paced, collaborative work environmentContinuous learning and certification supportExposure to enterprise IT and compliance operations

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AiVantage Inc (Global)

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