Job Overview: We are seeking a responsible and proactive Night Shift Supervisor to oversee and ensure the smooth and efficient functioning of all hospital operations during night hours. The supervisor will be responsible for overall supervision of departments such as X-ray, dressing, patient admissions, billing, sweeper/housekeeping, maintenance, and patient coordination. The role requires ensuring that each staff member fully understands their duties and performs their work accurately and responsibly. --- Key Responsibilities: Take full charge of hospital operations during the night shift. Ensure that X-ray and dressing services are available and function smoothly. Oversee admission and discharge procedures; Monitor the billing process to ensure accuracy and timely completion of patient accounts. Supervise sweeper and housekeeping staff, ensuring cleanliness and hygiene standards are maintained throughout the premises. Handle basic maintenance issues and escalate technical matters when needed. Coordinate with doctors, nurses, and support staff to ensure proper patient care and communication. Ensure that all staff on duty clearly understand their roles and perform their responsibilities efficiently and professionally. Maintain a night shift logbook with important observations, complaints, and any incidents for morning handover. Act as the point of contact for patient families or any operational queries during night hours.
Job Purpose:To manage day-to-day financial transactions, ensure accuracy in billing, collections, payments, and maintain compliance with hospital policies, statutory requirements, and accounting standards. Key Responsibilities:1. Billing & Revenue ManagementVerify and process patient bills (IPD, OPD, laboratory, radiology, pharmacy, etc.). Ensure accurate posting of services and charges in the Hospital Management System (HMS). Monitor discounts, credit approvals, and insurance claim documentation. 2. Cash & CollectionsManage daily cash and bank transactions. Prepare daily cash collection reports and reconcile with HMS data. Deposit collections into the bank as per hospital policy. 3. Accounts PayableProcess vendor payments, consultant fees, and reimbursements. Verify supporting documents before processing payments. Maintain updated vendor ledgers. 4. Accounts Receivable Follow up on outstanding dues from corporate clients, TPAs, and insurance companies. Prepare and submit claim documents in the required formats. Track and resolve payment discrepancies. 5. Bookkeeping & Compliance Maintain accounting records in Tally/ERP/HMS. Assist in GST, TDS, PF, ESI, and other statutory compliance work. Support in monthly, quarterly, and annual financial audits. 6. Reporting Prepare MIS reports (daily, weekly, monthly) for management. Highlight variances and suggest corrective measures. Qualifications & Skills:Education: B.Com / M.Com / MBA (Finance) or equivalent. Experience: 1–3 years in hospital accounts or healthcare finance preferred. Skills: Proficiency in Tally, MS Excel, and HMS. Strong numerical accuracy and attention to detail. Knowledge of GST, TDS, and healthcare billing processes. Good communication and interpersonal skills.
ob Summary:The Night Supervisor will be responsible for supervising and ensuring smooth functioning of all hospital operations during the night shift. This includes monitoring housekeeping staff, X-ray and diagnostic services, billing processes, patient care coordination, and handling emergency situations to maintain seamless hospital operations. Key Responsibilities:Operational Supervision Oversee overall hospital operations during night shift. Ensure smooth functioning of departments such as Housekeeping, X-ray, Billing, Reception, and Patient Services. Act as the primary point of contact for staff and patients during night hours. Housekeeping & Facility Management Monitor cleanliness and hygiene across wards, ICUs, OPD areas, and common spaces. Ensure housekeeping staff are deployed as per duty roster. Handle any facility-related complaints or urgent maintenance requirements. X-Ray & Diagnostic Coordination Ensure availability of radiology and diagnostic services as per patient requirement. Coordinate with on-call technicians/doctors for urgent cases. Maintain proper documentation of diagnostic reports during night shift. Billing & Front Office Supervise billing staff to ensure accuracy in patient billing and cash/credit handling. Resolve any billing-related issues for admitted and discharged patients. Ensure timely patient admission and discharge process. Patient Care & Safety Attend patient/family queries and provide necessary support. Coordinate with nursing supervisors and duty doctors for smooth patient care. Handle Code Blue/Red/other emergencies as per hospital protocols. Administration & Reporting Prepare night shift reports on admissions, discharges, complaints, incidents, and overall operations. Report major issues to the Hospital Administrator. Maintain duty rosters, attendance, and performance of night staff. Qualifications & Skills Required:Graduate in Hospital Administration / Healthcare Management or equivalent. Minimum 2–3 years of hospital operations or supervisory experience. Strong leadership, communication, and decision-making skills. Ability to handle emergency situations calmly and effectively. Basic knowledge of hospital billing, diagnostic services, and housekeeping protocols.
Key Responsibilities: 1. OPD Operations Management Oversee daily functioning of the OPD including patient flow, waiting times, and smooth coordination of services. Ensure doctors’ consultation schedules are properly managed and adhered to. Coordinate with diagnostic, pharmacy, billing, and reception teams for seamless service delivery. Manage patient appointment systems and walk-ins to minimize overcrowding. 2. Staff Supervision & Training Supervise OPD staff (receptionists, OPD coordinators, nursing staff, attendants, housekeeping, etc.). Assign duties and prepare duty rosters for OPD staff. Conduct regular training and orientation sessions for OPD staff on patient handling, soft skills, and NABH protocols. Monitor staff performance and report to HR/administration. 3. Patient Care & Satisfaction Ensure patients are greeted, guided, and assisted properly during OPD visits. Handle escalated patient complaints and grievances in a professional manner. Monitor patient feedback and take corrective action for service improvement. 4. Compliance & Quality Assurance Ensure adherence to hospital policies, SOPs, and NABH accreditation standards. Monitor cleanliness, safety, and infection control practices in the OPD area. Maintain and review OPD records, registers, and MIS reports. Ensure proper documentation of consent forms, medical records, and billing processes. 5. Coordination & Communication Act as a link between consultants, hospital administration, and OPD staff. Coordinate with other departments (IPD, Diagnostics, Accounts, Marketing, etc.) for smooth operations. Participate in departmental and hospital-wide meetings. 6. Reporting & Documentation Prepare daily/weekly/monthly OPD reports (patient statistics, doctor schedules, revenue, etc.). Report operational issues, incidents, and suggestions for improvement to the management.