Internal Firm Services - Human Capital Operations - Background Verification- Senior Associate

Job Description

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Profile Summary A career in Human Resources within Internal Firm Services at PwC allows you to leverage everyone's skills and talents. You'll help drive the people strategy, create unique experiences for each individual, and support our firm-wide values by working with essential competencies. Additionally, you'll be instrumental in fostering a positive work environment, facilitating professional development opportunities, and ensuring compliance with labor laws and regulations. By aligning HR initiatives with strategic goals, you'll contribute to the overall success and growth of the firm, making a meaningful impact on both employees and the organization as a whole. Our Human Resources teams facilitate a range of initiatives and programs, including customer support, business operations, data and analytics, technology systems, recruitment services and onboarding, workforce mobility, contingent workforce management, and people and program support. Job Description To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies, and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities At the Senior Associate level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Conduct self in a professional manner and take responsibility for work and commitments. Flex approach to meet the changing needs of teams and clients. Identify and make suggestions for improvements when problems and/or opportunities arise. Learn about business needs that are changing and consider the impact on services provided. Take action to stay current with new and evolving technology. Handle, manage and analyse data and information responsibly. Communicate with empathy and adapt communication style to meet the needs of the situation and audience. Anticipate the needs of others and take appropriate action. Embrace different points of view and welcome opposing conflicting ideas. Uphold the firm's code of ethics and business conduct. Additional Job Description Preferred skills: HR Shared Services, HR Operations, Offer letter management, Background Verification, Compliance Audits, Stake Holder Management, Internal Audits, Onboarding, Candidate Documentation. Tools: MS office 365, Workday, Service Now. Education: Any graduate/ Postgraduate Minimum Years’ Experience Required 7 + Additional application instructions Experience in HRSS-preferred Location – Gurgaon/ Bangalore