Job
Description
Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections. About the Role: We are seeking an experienced and creative Instructional Designer to join our team. The successful candidate will be responsible for designing and developing effective customer learning solutions (videos, microlearning, eLearning, instructor-led content, visuals, certifications, etc.) that meet the training needs of our organization. The Instructional Designer will work closely with subject matter experts, trainers, and other stakeholders to create engaging and interactive learning experiences that drive product adoption and performance. Job Responsibilities: Design and develop customer-centric training content, including instructional videos, microlearning, eLearning, certifications, and Instructor-Led Training (ILT) using proven instructional design methodologies to ensure maximum learning effectiveness. Develop high-quality customer-facing training videos (including visuals and effects) that align with our brand and key messages, using content authoring tools such as Camtasia or Adobe Premiere Pro. Utilize technical and creative writing skills to write content that will engage course learners. Design, develop, test, and evaluate content in consultation with a subject matter expert or facilitator. Self-review and proofread work to ensure content meets high quality standards. Create content using eLearning software, such as Articulate 360. Collaborate and build strong relationships with colleagues, trainers, subject matter experts, and stakeholders across Cvent. Stay informed on instructional design best practices, industry standards, and trends. Qualifications Bachelor’s degree in Instructional Design, Technology, Education, or related field. 5+ years of experience in instructional design, eLearning development, or related field. Knowledge of content authoring tools such as Camtasia, Articulate 360, and Adobe Creative Suite. Experience in designing and developing software-related training materials. Strong project management skills with the ability to manage multiple projects simultaneously through all design stages. Excellent interpersonal, presentation, and verbal and written communication skills. Familiarity with learning management systems (LMS) and eLearning standards such as SCORM and xAPI. Experience using instructional design models such as ADDIE, SAM, and Kirkpatrick's Model of Evaluation. Proficiency with Microsoft Office suite, including PowerPoint, Word, and Excel. Creative, inquisitive, and coachable; open to constructive feedback and results oriented. At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics. Show more Show less
