Inside Sales Representative

Job Description

Job Title: Tele Sales / Inside Sales Representative (Night Shifts) Location: Chennai (India-based, working in US hours) Job Type: Full-time Department: Sales / NRI / LS Job Summary: As a Digital Presence Consultant, you will own the full revenue cycle for our Marketing-as-a-Service platform: prospecting US-based small and mid-sized businesses, running value-driven product demos, closing subscription deals, and guiding each new customer through a five-day “Red-Carpet” onboarding that activates their website, listings, social channels and review management. Success is measured by new Monthly Recurring Revenue, speed-to-go-live, early-life adoption, and net retention. The role demands strong consultative-selling skills, solid grasp of local SEO and digital presence tools, disciplined CRM usage, and the flexibility to work US night-shift hours. Required Skills & Competencies Consultative & Value-Based Selling – ability to translate pain points into quantified ROI. Digital-Marketing Fluency – working knowledge of local SEO, Google Business Profile, listings management, social publishing, reviews, basic web analytics. Product Demonstration – confident with Zoom/Teams, screen-share, interactive walkthroughs. Onboarding / Project Management – organise tasks, assets, and milestones to deliver a 5-day go-live. Negotiation & closing – proven track record beating quota in a SaaS or Marketing-Tech environment. CRM Discipline – Pipeline hygiene is non-negotiable. Communication – C-level articulation in English plus fluency in at least one Indian language (Hindi, Tamil, Telugu, Gujarati, etc.) Adaptability & Self-Drive – comfort with night shifts, US holiday calendar, and a fast-iterating playbook. Key Responsibilities: Make outbound calls to potential customers in the US. Generate new business leads by identifying prospects and qualifying them. Engage with customers through phone calls, emails, and messaging to understand their requirements and propose solutions. Explain Sulekha’s platform offerings and benefits effectively to close sales. Follow up on leads generated through various sources, including marketing campaigns, referrals, and inbound queries. Maintain and update the CRM system with accurate information on customer interactions, sales status, and opportunities. Meet or exceed sales targets and KPIs. Work closely with the sales team to ensure smooth handover of customer accounts and provide timely updates on progress. Maintain knowledge of Sulekha’s products, services, and industry trends to better assist customers. Multilingual abilities are a plus, as you will work with diverse customers. Qualifications: Proven experience in tele sales or inside sales, preferably in a B2B or event ticketing environment. Excellent verbal and written communication skills. Comfortable working in night shifts (aligning with US time zone). Ability to handle objections and rejections professionally. Strong negotiation and closing skills. Ability to multitask and manage time efficiently. Familiarity with CRM software and sales tools is a plus. Multilingual abilities (English, Hindi, Tamil, Punjabi, etc.) are highly preferred. Self-motivated with a goal-oriented attitude. What We Offer: Competitive base salary + uncapped commission (₹ + US-$ component) Night-shift allowance & health benefits Structured 4-week ramp programme: product mastery, discovery framework, demo certification Clear career ladder to Senior AE / Team Lead / Customer Success Manager Opportunity to shape the go-to-market motion for a newly acquired, high-growth platform