Inside Sales Representative

Company Description

iFive Technology Pvt. Ltd., one of the fastest-growing IT companies in Chennai, specializes in Business Process Automation through consulting, development, and implementation. The company empowers enterprises with tailored solutions, leveraging Industry 4.0 technologies such as IIoT, AI, and ML to optimize processes and drive operational efficiency. iFive Technology provides comprehensive ERP, HRMS, CRM, customized applications, and mobile app solutions across SaaS, Cloud, and On-Premises models. Serving clients from SMEs to large enterprises, the company is backed by a dedicated team of experienced professionals who deliver innovative and automated business processes across various industries. With a mission to simplify enterprise processes, iFive Technology values integrity, innovation, and customer-centricity in its approach to becoming a global leader in process automation.

Role Description

This is a full-time, on-site role for an Inside Sales Representative based in Chennai. The role involves generating and managing leads, supporting the sales pipeline, building and maintaining customer relationships, and ensuring customer satisfaction. Additional responsibilities include account management, identifying new sales opportunities, and collaborating with the team to meet organizational goals.

Qualifications

• Experience in Inside Sales and Lead Generation with the ability to identify and engage potential customers.
• Proficient in Customer Service and ensuring high levels of Customer Satisfaction through effective relationship management.
• Skills in Account Management, including managing existing customer accounts and identifying growth opportunities.
• Strong communication, negotiation, and organizational abilities.
• Proactive attitude with a focus on achieving sales targets and team goals.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Prior experience in IT services or ERP solutions is a plus.