Inside Sales Representative

Job Title:

Location:

Job Type:

Key Responsibilities:

• Support the Sales team in post-sales backend operations to ensure timely execution and delivery

• Assist customers with after-sales services, including warranty support, care pack activation, and issue resolution

• Coordinate and negotiate with vendors to obtain competitive pricing and product availability as required by the Sales team

• Ensure timely loading and management of care packs for sold items so that warranties can be easily claimed by customers

• Maintain accurate records of sales transactions, customer communications, and vendor quotations

• Act as a reliable operational link between Sales, Vendors, and Customers to avoid any delays in the order-to-delivery lifecycle

• Generate and share regular reports on post-sales activities, vendor status, and customer support metrics

• Handle follow-ups on deliveries, service requests, and escalate issues when necessary to ensure resolution

• Ensure all backend activities align with company policies and customer expectations.

Requirements:

• Graduate in any discipline

• Strong communication skills (verbal and written)

• Positive attitude with a willingness to learn and grow.