Job Description: Customer Support Executive (Business Development Department) Position: Customer Support Executive Department: Business Development Location: HSR layout Employment Type: Full-time Salary: 15,000 – 30,000 + Incentives Job nature: Work from office About the Role We are seeking a proactive and customer-oriented Customer Support Executive to join our Business Development Department. The role involves building and maintaining strong client relationships, providing after-sales support, handling customer queries, and assisting the business development team in achieving growth targets. This position is ideal for someone who enjoys interacting with customers, understands the food products industry, and can contribute to business expansion through excellent service and support. Key Responsibilities Act as the first point of contact for customers and distributors, handling inquiries via phone, email, and other communication channels. Maintain strong customer relationships by providing professional and solution-oriented support. Coordinate with the business development team to ensure smooth execution of orders and timely delivery. Assist in onboarding new clients and distributors, including providing product knowledge and service details. Handle and resolve customer complaints efficiently while ensuring high satisfaction levels. Collect feedback from customers and share insights with the business development and product teams. Maintain accurate customer records, databases, and reports. Support the sales team in follow-ups, lead nurturing, and post-sales engagement. Work closely with internal departments (logistics, accounts, production) to ensure customer requirements are met. Qualifications & Skills SSLC / PUC / Any Graduation 0 – 3 years of experience in customer support, sales support, or business development (preferably in FMCG / Food Products industry). Strong communication and interpersonal skills (verbal & written). Problem-solving and conflict resolution skills. Ability to multitask, prioritize, and manage time effectively. Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools. Customer-focused mindset with a passion for building relationships. Should know languages (English/Kannada/Tamil/Telugu) Key Competencies Customer Relationship Management Team Collaboration Attention to Detail Negotiation & Persuasion Skills Adaptability in a fast-paced environment What We Offer Competitive salary (15,000 – 20,000) and performance-based incentives Opportunities for learning and career growth within the organization Supportive and collaborative work environment Exposure to the dynamic food products industry
Job Description: Sales Executive Naati Ruchi Franchise Sales Position: Sales Executive Department: Franchise Sales / Business Development Location: HSR Layout Employment Type: Full-time Salary: 20,000 30,000 + Attractive Incentives Job Nature: Office Coordination About the Role We are looking for a dynamic and goal-driven Sales Executive to lead franchise expansion and product sales for Naati Ruchi. The role focuses on identifying potential franchise partners, promoting the Naati Ruchi brand, and achieving sales targets through strong client relationships and field engagement. This opportunity is ideal for someone passionate about sales, experienced in the FMCG / food products industry, and eager to contribute to the growth of a well-known South Indian food brand. Key Responsibilities Identify and approach potential franchise partners and distributors for Naati Ruchi. Present franchise opportunities, business models, ROI, and brand benefits. Achieve monthly and quarterly franchise acquisition and product sales targets. Conduct client meetings, field visits, and follow-ups to close deals. Build and maintain strong relationships with franchise partners and distributors. Coordinate with internal teams for smooth onboarding and operational support. Maintain accurate lead databases, meeting logs, and performance reports. Provide regular updates on sales activities and market trends. ¢ ¢ ¢ ¢ ¢ ¢ Participate in exhibitions, events, and local promotional campaigns. Ensure post-sales and relationship support to franchise partners. ¢ ¢ Qualifications & Skills PUC / Any Graduation ¢ ¢ 14 years of experience in franchise sales / field sales / business development (preferably in FMCG / Food & Beverage sector) Strong communication and interpersonal skills (English, Kannada, Tamil, or Telugu preferred) Excellent negotiation and presentation skills Self-motivated and target-oriented Basic proficiency in MS Office (Excel, Word, PowerPoint) ¢ ¢ ¢ ¢ Willingness to travel for business purposes ¢ Key Competencies Sales & Negotiation Skills Relationship Management Target Orientation Market Awareness ¢ ¢ ¢ ¢ Adaptability & Team Collaboration ¢ What We Offer Competitive salary with high-performance incentives Growth opportunities in a fast-expanding food franchise brand ¢ ¢ Learning and development support Supportive, energetic work culture ¢ ¢