INFORMATION SYSTEM MANAGER

Requirements

N/AComments From This Job Announcement

Summary

The Information System Manager must have a deep and broad knowledge of computer software, hardware, and networks. They will be responsible for managing a small team and high-level projects for the Sheriffs Office (SO). They will design, organize, modify, troubleshoot, and support the SOs computer and network systems. They will also assist troubleshooting local area network issues and will maintain the essentials such as operating systems, business applications, email, servers, laptops, and desktop PCs. Daily tasks may include installing, upgrading, monitoring software and hardware, research, and software development and related work as apparent or assigned. Tasks may also be assigned by IT Management. This position will work with SO management and report to the Assistant IT Director. The normal work schedule includes Monday-Friday 8am-5pm.

Essential Functions And Responsibilities Include

Manage new and existing projectsManage a small teamManage, prioritize, and purchase IT related items for the SOHandle up to Tier 3 support calls and tickets using the County Help Desk systemAdminister servers, laptop and desktop computers, printers, scanners, software and hardware deployment, and security updates and patchesWork with SO management and make recommendations for future upgrades including research and developmentEnsure all IT activities are performed within the parameters of County IT Policies, County and State guidelines, applicable laws, codes, and regulationsEvaluate, Maintain, Modify, and Increase system security and performanceAdminister authentication and authorization of directory services including local Active Directory and Azure Active DirectoryDisaster/Recovery Planning for SO IT resourcesSupport and maintain the integrity of the network and network equipment with guidance from the County Sr Network EngineerThe responsibilities and duties outlined above are intended to provide a general outline and summary of this role. It is not intended to be an exhaustive or comprehensive list of duties and responsibilities. Additional tasks may be assigned as needed, with or without notice, to meet the needs of the department and county.

Education & Experience

A bachelors degree in computer science or related field with 1 year of experience; or associate degree in a computer-related field with 3 years of experience; or equivalent combination of education and experience

Knowledge, Skills, And Abilities

Knowledge of various programming languages and techniques, operating systems, and the capabilities and limitations of computer and network equipment. Be a leader and communicate effectively in oral and written form. Be self-motivated and perform duties at a high level with little supervision. Ability to establish and maintain effective working relationships. Ability to work within a budget.

Licenses & Certifications

Technical CertificationsOne year in a management roleExperience with Networking with Cisco switches and routersExperience with High Level programming languagesExperience with Microsoft Operating Systems including Windows 10/11 and Server 2016, Windows Servers 2019/2022 and higherExperience with VMware and virtual machinesExperience administering and using Microsoft 365Experience supporting Computer-Aided Dispatch Sy

Work Environment / Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 100 pounds of forceWork frequently requires standing, walking, speaking or hearing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling, lifting and repetitive motions and occasionally requires sitting, climbing or balancing and tasting or smellingVocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quicklyHearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in soundWork requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices and observing general surroundings and activitiesWork regularly requires Animal Hair and Dander, frequently requires exposure to wet, humid conditions (non-weather) and occasionally requires working near moving mechanical parts, exposure to fumes or airborne particles, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment; work is generally in a loud noise location, (e.g. grounds maintenance, heavy traffic.).Work Location:This role must work from the location identified at the time of hire with work travel required as needed. Any change of work location, even on a short-term or interim basis, must be reviewed by the Supervisor and HR for approval.

Additional Information

Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Cleveland County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Cleveland County is an Equal Opportunity Employer

How To Apply For This Job

Click the '

checkbox

' next to this job announcement then click the '

Apply & Continue

' button.$32.91 **Compensation will be based on experience**Salary Rangemichelle.weathers@clevelandcountync.govContact EmailFull-TimeJob TypeCOUNTY GENERALJob Category09/03/2025Posted10/01/2025Deadlinemichelle.weathers@clevelandcountync.govContact EmailFull-TimeJob TypeJob TypeCOUNTY GENERALJob CategoryJob Category09/03/2025PostedPosted10/01/2025DeadlineDeadline