Inbound process.....Join our team Today !

Credicus Business Service

0 - 5 years

1 - 3 Lacs

thane navi mumbai mumbai (all areas)

Posted:-1 days ago| Platform:

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Skills Required

customer service calling retention customer support customer care inbound process bpo telesales solving queries inbound calls retention marketing voice process inbound bpos voice support customer care service call cse bpo voice telecalling domestic bpo customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Process:

Location:

Key Responsibilities:

Handle outbound/inbound customer calls related to retention.
Address and resolve customer concerns to ensure continued service.
Convince customers to continue using Airtel services by highlighting benefits and solutions.
Maintain records of customer interactions and follow-ups.
Achieve daily and weekly targets as defined by the operations team.

Requirements:

Education: Minimum HSC (12th pass)
Experience:- Freshers are welcome / Minimum 6 months of any work experience (preferred)
Communication:
Average to Good English communication skills

Job Details:

Salary: Upto 16K inhand
Shifts: Day Rotational Shifts
Week Off: Rotational Off
Interview Rounds: HR Round Operations Round
Work Location: Ghansoli / Mahape, Navi Mumbai

Interested candidates can apply now ! send your CV through WhatsApp (number mentioned below)

HR Kshitij - 9763458943

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