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0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...
Posted 19 hours ago
1.0 - 5.0 years
3 - 5 Lacs
bengaluru, karnataka, india
On-site
Hiring - Customer support executive Exp - Min 1year in customer support international voice Qualification - Graduate CTC - 5.75LPA + Incentives + Allowances 247 rotational us shifts | WFO | Both way cab Immediate Joiners 1m notice period Contact Naina - 9828833756
Posted 22 hours ago
0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...
Posted 2 days ago
0.0 - 5.0 years
2 - 7 Lacs
bengaluru
Work from Office
Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call anjum@7795311458 call monica@9886112583 call harshitha@7848820045 call Olin@7848820049 call muthamma@9886112583
Posted 2 days ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Greetings from Personal Network! Exciting Global Career Opportunity Join a Leading MNC (US Technical Support Process)! Process: International Technical Support Associate Shift: Night Shift (US Time Zone) Location: Bangalore Benefits: Two-Way Cab Kickstart Your Career with a Global Leader! A highly reputed multinational organization is looking for skilled and tech-savvy professionals to join its International Technical Support team. If you have strong communication skills, a customer-first mindset, and an interest in resolving technical issues, this is your chance to gain international exposure, strengthen your technical expertise, and grow with a world-class brand. Key Responsibilities: Hand...
Posted 3 days ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Greetings from Personal Network! Exciting Global Career Opportunity Join a Leading MNC (US Voice Process)! Process : International Customer Care Executive Shift : Night Shift (US Time Zone) Location : Bangalore Benefits : Two-Way Cab Kickstart Your Career with a Global Leader! A highly reputed multinational organization is seeking fluent English-speaking professionals to join its International Voice Support team. If you are confident, customer-focused, and thrive in a dynamic environment, this is your opportunity to gain international exposure, enhance your communication skills, and grow with a world-class brand. Key Responsibilities: Handle inbound and outbound calls from US-based customers...
Posted 3 days ago
0.0 - 5.0 years
2 - 7 Lacs
bengaluru
Work from Office
Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call anjum@7795311458 call monica@9886112583 call harshitha@7848820045 call Olin@7848820049 call muthamma@9886112583
Posted 3 days ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Exciting Opportunity: Hiring Customer Support Associate (Hindi & English)!! Greetings from Personal Network !!! We are thrilled to share an exciting career opportunity with a leading MNC for talented individuals passionate about customer service. If you are fluent in Hindi & English , have excellent communication skills, and enjoy helping customers, this role could be the perfect fit for you! Position Details Role: Customer Support Associate (Hindi & English) Process: Domestic Voice Customer Support Location: Bangalore Shift: Day Shift Only (Rotational | No Night Shifts ) Key Responsibilities Handle inbound & outbound customer calls Resolve customer queries and service-related issues promptl...
Posted 3 days ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Greetings from Personal Network! Exciting Global Career Opportunity Join a Leading MNC (US Technical Support Process)! Process: International Technical Support Representative Shift: Night Shift (US Time Zone) Location: Bangalore Benefits: Two-Way Cab Kickstart Your Career with a Global Leader! A highly reputed multinational organization is looking for skilled and tech-savvy professionals to join its International Technical Support team. If you have strong communication skills, a customer-first mindset, and an interest in resolving technical issues, this is your chance to gain international exposure, strengthen your technical expertise, and grow with a world-class brand. Key Responsibilities:...
Posted 4 days ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Exciting Opportunity Hiring For Domestic Customer Support (Voice Process)!!! Greetings from Personal Network! We are delighted to announce an excellent career opportunity with a leading MNC for candidates passionate about customer service. If you are fluent in Hindi and English , have strong communication skills, and enjoy interacting with customers, this role is perfect for you! Position Details Role: Customer Service Associate Hindi & English Process: Domestic Voice Customer Support Location: Bangalore Shift: Day Shift Only (Rotational | No Night Shifts ) Kickstart Your Career with a Leading MNC! Join a reputed multinational company known for its strong customer service culture and employe...
Posted 4 days ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Greetings from Personal Network! Exciting Global Career Opportunity Join a Leading MNC (US Voice Process)! Process : International Voice Process Executive Shift : Night Shift (US Time Zone) Location : Bangalore Benefits : Two-Way Cab Kickstart Your Career with a Global Leader! A highly reputed multinational organization is seeking fluent English-speaking professionals to join its International Voice Support team. If you are confident, customer-focused, and thrive in a dynamic environment, this is your opportunity to gain international exposure, enhance your communication skills, and grow with a world-class brand. Key Responsibilities: Handle inbound and outbound calls from US-based customers...
Posted 4 days ago
0.0 - 5.0 years
2 - 7 Lacs
bengaluru
Work from Office
Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call anjum@7795311458 call monica@9886112583 call harshitha@7848820045 call Olin@7848820049 call muthamma@9886112583
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k call muthamma@9886112583 call anjum@7795311104 call shaina@7848820047 call hr Indu@7848820046 call aditi@7795311459 call Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 suman 7848820047 Sowmya C H 8088720040 Ruth 9590520040 misha 7848820042 pooja 9886112704 Ishita 7829423175 Kavya 7849020010 kashish 7816842400 Harshitha 7848820045 manish 7848820049 Taniya 7848820048 Umar 7815882100 akshatha 7848820050 Anjum 7795311458 shobitha 7816042500 Nandith 9019223789
Posted 4 days ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Exciting Opportunity: Hiring for Customer Care Representative(Voice Process)! Greetings from Personal Network! We are delighted to present an excellent career opportunity with a leading MNC , ideal for candidates who are passionate about customer service and enjoy interacting with customers. If you are fluent in Hindi and English and have strong communication skills, this role could be the perfect fit for you! Position Details Role: Customer Care Representative Voice (Hindi + English) Process: Domestic Voice Customer Support Location: Bangalore Shift: Day Shift Only (Rotational | No Night Shifts ) Build Your Career with a Reputed MNC Join a top-tier multinational organization known for its: ...
Posted 5 days ago
0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k call muthamma@9886112583 call anjum@7795311104 call shaina@7848820047 call hr Indu@7848820046 call aditi@7795311459 call Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 suman 7848820047 Sowmya C H 8088720040 Ruth 9590520040 misha 7848820042 pooja 9886112704 Ishita 7829423175 Kavya 7849020010 kashish 7816842400 Harshitha 7848820045 manish 7848820049 Taniya 7848820048 Umar 7815882100 akshatha 7848820050 Anjum 7795311458 shobitha 7816042500 Nandith 9019223789
Posted 5 days ago
0.0 - 2.0 years
0 - 0 Lacs
mumbai city
On-site
Process - Paypal Role - Customer service Associate Location - Malad, Mumbai Shift - Night ( 24/7 ) rotational Experience - 0 to 2 year Education - Any Graduate Immediate Joiner Salary * Fresher - 22k in hand * Experience - 35k in hand Here are concise headlines for the roles and responsibilities of Paypal Customer Care: Handling Guest Inquiries and Support, Resolving Complaints and Disputes, Providing Safety and Emergency Assistance, Verifying User Accounts and Documentation, Offering Technical Support for the Banking Platform, Delivering High-Quality Customer Experience. Contact - 8630328963 Email - hr.ankitkukreti@gmail.com
Posted 6 days ago
2.0 - 7.0 years
2 - 7 Lacs
mumbai, goregaon, mumbai (all areas)
Work from Office
We are actively hiring for DTL - CX Specialist (Coach & Trainer)!!! Location - Malad, Mumbai Shifts - Rotational Shifts (5 days working with 2 rotational week offs) Immediate Joiner preferred Roles and Responsibilities: - Conduct training sessions on customer experience strategies for team leaders and ambassadors. Join coaching sessions with leaders, providing real-time insights to enhance customer interactions. Listen to wow calls, identifying standout moments and recognizing Customer Experience Brand Mascots of the Week. Communicate success stories and best practices to reinforce a culture of excellence. Be the face of customer experience strategies, engaging with new batches to set servic...
Posted 6 days ago
0.0 - 5.0 years
2 - 7 Lacs
bengaluru
Work from Office
Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call anjum@7795311458 call monica@9886112583 call harshitha@7848820045 call manish@7848820049 call muthamma@9886112583
Posted 6 days ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Exciting Opportunity Hiring For Customer Care Representative(Voice Process)!!! Greetings from Personal Network! We are excited to share an excellent career opportunity with a leading MNC for candidates passionate about customer service. If you are fluent in Hindi and English , possess strong communication skills, and enjoy working with customers, this role is ideal for you! Position Details Role: Customer Care Executive Voice (Hindi + English) Process: Domestic Voice Customer Support Location: Bangalore Shift: Day Shift Only (Rotational | No Night Shifts ) Build Your Career with a Reputed MNC Join a top-tier multinational organization known for its exceptional work culture, employee developm...
Posted 6 days ago
0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...
Posted 6 days ago
1.0 - 4.0 years
2 - 7 Lacs
bangalore/bengaluru
Work from Office
Roles and Responsibilities: Help sales by generating lead/qualified meeting resulting in opportunities in the sales cycle. Geo Focus = US & Europe Region Manage territorial/Vertical responsibilities through generation of new business opportunities. Strategize with sales and marketing on the demand generation program to increase quality, reach and market penetration and quantity of leads. Monitor daily, weekly, quarterly activity metric call stats, daily reports, chats, etc and regular reporting of lead on a weekly/monthly basis and exceeding target consistently Drive usage of sales tools CRM, Zoom info to improve the conversion ratio. Desired Candidate Profile: Excellent Verbal & Written Com...
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Greetings from Personal Network! Exciting Global Career Opportunity Join a Leading MNC (US Voice Process)! Process: International Voice Process Associate Shift: Night Shift (US Time Zone) Location: Bangalore Benefits: Free Accommodation + Two-Way Cab Kickstart Your Career with a Global Leader! A highly reputed multinational organization is seeking fluent English-speaking professionals to join its International Voice Support team. If you are confident, customer-focused, and thrive in a dynamic environment, this is your opportunity to gain international exposure, enhance your communication skills, and grow with a world-class brand. Key Responsibilities: Handle inbound and outbound calls from U...
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore
On-site
Exciting Opportunity Hiring For Customer Care Executive(Voice Process)!!! Greetings from Personal Network! We are excited to share an excellent career opportunity with a leading MNC for candidates passionate about customer service. If you are fluent in Hindi and English , possess strong communication skills, and enjoy working with customers, this role is ideal for you! Position Details Role: Customer Care Executive Voice (Hindi + English) Process: Domestic Voice Customer Support Location: Bangalore Shift: Day Shift Only (Rotational | No Night Shifts ) Build Your Career with a Reputed MNC Join a top-tier multinational organization known for its exceptional work culture, employee development, ...
Posted 1 week ago
0.0 - 5.0 years
2 - 7 Lacs
bengaluru
Work from Office
Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call monica@9886112583 call harshitha@7848820045 call sneha@7848820049 call muthamma@9886112583 call olin@7795311104
Posted 1 week ago
0.0 years
2 - 2 Lacs
pune, maharashtra, india
On-site
Domain: International Technical Voice Support Any graduate fresher can apply (after 2020) CTC: 2.5 LPA + Allowances + Incentives 2 months paid training in Mysore WFO-5 Days Working US Shifts Both Way Cab Contact : Dia-9828462769 Chesta-9828594387
Posted 1 week ago
The call center industry in India has experienced significant growth in recent years, with many companies outsourcing their customer service operations to the country. This has created a high demand for call professionals across various industries. If you are considering a career in the call center industry in India, here are some key insights to help you navigate the job market effectively.
The average salary range for call professionals in India varies depending on experience level. Entry-level roles typically start at INR 2-3 lakhs per annum, while experienced professionals can earn up to INR 8-10 lakhs per annum or more.
In the call center industry, a typical career path may include roles such as Customer Service Representative, Team Leader, Operations Manager, and ultimately, Call Center Manager. With experience and additional training, professionals can progress to higher leadership positions within the organization.
In addition to strong communication and interpersonal skills, call professionals in India are often expected to have proficiency in customer service software, knowledge of the products or services being offered, and the ability to handle high-stress situations effectively.
As you explore job opportunities in the call center industry in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric mindset during the interview process. With the right preparation and confidence, you can excel in a rewarding career as a call professional in India. Best of luck in your job search!
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