236 Call Jobs

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k call muthamma@9886112583 call Anjum@7795311458 call aishwarya@7795311104 call mayur@9343402211 call hr Indu@7848820046 call aditi@7795311459 call Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 suman 7848820047 Sowmya C H 8088720040 Ruth 9590520040 misha 7848820042 pooja 9886112704 Ishita 7829423175 Kavya 7849020010 kashish 7816842400 Harshitha 7848820045 manish 7848820049 Taniya 7848820048 Umar 7815882100 akshatha 7848820050 Anjum 7795311458 shobitha 7816042500 Nandith 9019223789

Posted 13 hours ago

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1.0 - 6.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

SBI Renewal - Voice Process -Need Good communicatio -SALARY : 22k CTC, 20 K In hand -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off -Unlimited Incentives -EASY SELECTION Required Candidate profile Min Qualification HSC Location:- Majiwada, Thane West To schedule your interview Call or send your CV through WhatsApp HR Sonali - 9822197285 Perks and benefits High Incentives and growth opportunities.

Posted 1 day ago

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1.0 - 4.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from Personal Network! Global Opportunity Awaits Join a Leading MNC (US Voice Process) Location: Bangalore | Shift: Night (US Time Zone) Process: International Voice US Customer Support Benefits: Free Accommodation + 2-Way Cab Kickstart Your Global Career! A top multinational company is hiring Customer Support Professionals for its US Voice Process . If you have excellent English communication skills and a passion for delivering exceptional customer service, this is your chance to work with a world-class organization and gain international exposure in a professional, growth-oriented environment. Key Responsibilities Handle inbound and outbound calls from US-based customers. Provide...

Posted 2 days ago

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2.0 - 7.0 years

3 - 6 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Hiring: Quality Analyst / Quality Coach Call Monitoring & Training Location: ITM Group of Institutions, Nerul, Navi Mumbai Role Overview: Were looking for a Quality Analyst to monitor and evaluate counselors’ calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive feedback, conducting call calibration sessions, and organizing refresher trainings to enhance overall performance and call quality. Key Responsibilities: Monitor and evaluate counselors’ calls on quality parameters Provide feedback and coaching to improve performance Conduct call calibration and product refresher sessions Prepare quality r...

Posted 2 days ago

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3.0 - 8.0 years

0 - 0 Lacs

hyderabad

Remote

International Voice Process Experience: 3+ Years Good communication skills Experience in handling customer queries via phone or calls. Inbound/Outbound calling Location: Raheja Mindspace, Hyderabad Notice period: Immediate/join before 27 Nov

Posted 2 days ago

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

SBI Renewal - Voice Process -Need Good communicatio -SALARY : 22k CTC, 20 K In hand -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off -Unlimited Incentives EASY SELECTION Required Candidate profile Min Qualification HSC Location:- Majiwada, Thane West To schedule your interview Call or send your CV through WhatsApp HR Namrata - 8624868754 Perks and benefits High Incentives and growth opportunities.

Posted 3 days ago

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

SBI Renewal - Voice Process -Need versant 4 ( Good communication) -SALARY : 22k CTC, 20 K In hand -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off -Unlimited Incentives EASY SELECTION Required Candidate profile Min Qualification HSC Location:- Thane (W) To schedule your interview Call or send your CV through WhatsApp HR Shubham - 8432231842 Perks and benefits High Incentives and growth opportunities.

Posted 3 days ago

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4.0 - 9.0 years

3 - 5 Lacs

noida, ghaziabad, delhi / ncr

Work from Office

Hiring Team Leader collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Posted 3 days ago

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8.0 - 13.0 years

6 - 10 Lacs

noida, ghaziabad, delhi / ncr

Work from Office

Hiring collection manager who is managing the team for Tele Collections team for Banking collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Posted 4 days ago

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Title: Customer Retention Executive Airtel Process Process: Retention (Airtel) Location: Ghansoli / Mahape, Navi Mumbai Key Responsibilities: Handle outbound/inbound customer calls related to retention. Address and resolve customer concerns to ensure continued service. Convince customers to continue using Airtel services by highlighting benefits and solutions. Maintain records of customer interactions and follow-ups. Achieve daily and weekly targets as defined by the operations team. Requirements: Education: Minimum HSC (12th pass) Experience:- Freshers are welcome / Minimum 6 months of any work experience (preferred) Communication: Average to Good English communication skills Job Detail...

Posted 5 days ago

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1.0 - 4.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from Personal Network! Top MNC Hiring Domestic Customer Support (Voice Process) Position: Customer Support Associate Voice Process Process: Domestic Voice Customer Support Shift: Day Shift Only Location: Bangalore Kickstart Your Career with a Leading MNC! An established multinational company is looking for enthusiastic, customer-focused professionals to join its Domestic Voice Support Team . If you have excellent communication skills and a passion for helping people, this is a great opportunity to start your corporate career and grow with a reputed global brand . Key Responsibilities Handle inbound and outbound calls from domestic customers. Resolve queries, complaints, and service...

Posted 5 days ago

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0.0 - 4.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from Personal Network!!! Global Opportunity Awaits Join a Leading MNC Process: International Voice US / UK Customer Support Shift: Night Shift (US Time Zone) Location: Bangalore Benefits: Two-Way Cab Facility Launch Your Career with a Global Leader! Are you a fluent English speaker looking to kickstart or elevate your career in a dynamic, international environment A prestigious multinational company is hiring passionate individuals for its US / UK Voice Support Team . This is your chance to gain global exposure , sharpen your communication skills, and grow with a world-class organization. Key Responsibilities Handle inbound and outbound calls from US-based customers. Provide clear,...

Posted 5 days ago

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4.0 - 9.0 years

3 - 5 Lacs

noida, ghaziabad, delhi / ncr

Work from Office

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Posted 6 days ago

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1.0 - 4.0 years

3 - 4 Lacs

mohali, hyderabad

Work from Office

Key Responsibilities: Ability to seamlessly manage conflicts. Proficiency in MS Excel required. Self-motivator Positive attitude & Flexible Ability to perform with minimum supervision Excellent communication and interpersonal skills Education & Experience: Minimum 1 year of experience as a Quality Analyst/Quality Auditor/Call Auditor. Positive attitude Flexible & Aggressive Excellent communication skills (Spoken and Written) Work independently with little supervision in a fast-paced agency environment Goal oriented; have a burning desire to be successful Graduate in any field or higher education is a plus Strong work ethic Comfortable working in a fast-paced, rapidly changing environment Mus...

Posted 1 week ago

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0.0 - 1.0 years

1 - 1 Lacs

chennai

Work from Office

*12th/10*Diploma/Any graduate *arrears accepted *Tamil voice *fresher sal -14000 take home 16000ctc *Shift female day shift *male-rotational shift *immediate joinee *direct walk in *work from office *chennai-perungudi jeevitha-9940812026/8925733223 Required Candidate profile Process l Outbound Collection–Tamil Voice Qualification:Any Average English communication with Fluent in TAMIL Language Salary:14000/ Batch start date: 25-Oct-25(Saturday) Shift Timings Day Shift

Posted 1 week ago

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0.0 - 1.0 years

2 - 3 Lacs

thane, navi mumbai, pune

Work from Office

International Voice Process Education Criteria : Graduate /HSC + 3Yr Diploma/SSC + 3Yr Diploma fresher can apply CTC-18K + Allowances Shifts: 24/7 rotational (5 days working, 2 rotational offs) WFO Both side cab Contact: HR Haider-9256424833

Posted 1 week ago

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0.0 - 1.0 years

0 - 1 Lacs

chennai

Work from Office

Required Skills: Good communication skills in English (spoken and written). Basic understanding of the U.S. healthcare process is an advantage. Interested candidates kindly share your resumes to schelsia@amromed.com/britney@amromed.org 9789028464

Posted 1 week ago

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1.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Desired Candidate Profile 1 year of experience voice domestic and international Graduates,undergradutes Shift:Day shift Language:ENGLISH/hindi work location: whitefield Call Hr pooja@9886112704 call mayur@9343402211 call hr muthamma@9886112583

Posted 1 week ago

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0.0 - 5.0 years

2 - 7 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 50k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call harshitha@7848820045 call Aishwarya@7795311104 call manish@7848820049 call aditi@7795311459

Posted 1 week ago

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Posted 1 week ago

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2.0 - 5.0 years

0 - 0 Lacs

delhi

On-site

Job Title: Quality Analyst (UK Process) Location: Janakpuri South, New Delhi (Near Dabri Mor, Exit Gate No. 1) Shift Timing: 2:30 PM 11:30 PM (UK Shift) Working Days: 5.5 days/week (Alternate Saturdays Off) About the Company: We are a UK-based captive unit providing Telecom, Broadband, Warranty, and Digital Marketing services to UK clients. Job Summary: We are looking for a Quality Analyst with 23 years of experience to monitor and evaluate calls, identify gaps, and ensure process excellence across operations. Key Responsibilities: Audit calls and processes to ensure adherence to quality standards. Provide feedback and support performance improvement. Maintain QA reports and performance scor...

Posted 1 week ago

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7.0 - 12.0 years

6 - 10 Lacs

noida, ghaziabad, delhi / ncr

Work from Office

Hiring collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Work from Office-Noida Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Posted 1 week ago

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4.0 - 9.0 years

3 - 5 Lacs

noida, ghaziabad, delhi / ncr

Work from Office

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Posted 1 week ago

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0.0 - 5.0 years

2 - 7 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:45k call ashwin@7848820043 call anjum@7795311458 indu@7848820046 ruth@9590520040

Posted 2 weeks ago

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1.0 - 6.0 years

0 - 0 Lacs

noida, delhi, ghaziabad

On-site

Mega Walk-in drive at Tech Mahindra for Premium Multiple Process- (Work from office - Noida) Job Title: Customer Support Associate Requirements : Graduate and Undergraduate both are eligible Good Communication skills required. Rotational Shifts with Rotational week offs. 5 Days Working & 2 Rotational week off in a week. Min. 6 months experience required (with relevant docs) One side Cab Facility available in Odd Hours shifts. Salary Range: - 1.70 LPA 3.00 LPA (depending upon skill set and experience) Package and other Benefits : * PF & ESIC * Cab facility will be provided as per the transportation zone in odd hours. How to Apply: Interested Candidates can directly be walk-in at : B-19, Tech ...

Posted 2 weeks ago

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Exploring Call Jobs in India

The call center industry in India has experienced significant growth in recent years, with many companies outsourcing their customer service operations to the country. This has created a high demand for call professionals across various industries. If you are considering a career in the call center industry in India, here are some key insights to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for call professionals in India varies depending on experience level. Entry-level roles typically start at INR 2-3 lakhs per annum, while experienced professionals can earn up to INR 8-10 lakhs per annum or more.

Career Path

In the call center industry, a typical career path may include roles such as Customer Service Representative, Team Leader, Operations Manager, and ultimately, Call Center Manager. With experience and additional training, professionals can progress to higher leadership positions within the organization.

Related Skills

In addition to strong communication and interpersonal skills, call professionals in India are often expected to have proficiency in customer service software, knowledge of the products or services being offered, and the ability to handle high-stress situations effectively.

Interview Questions

  • What motivated you to apply for this call center role? (basic)
  • How do you handle difficult customers or situations? (medium)
  • Can you provide an example of a time when you exceeded customer expectations? (medium)
  • How do you prioritize and manage your workload in a fast-paced call center environment? (medium)
  • How do you stay motivated during long shifts or challenging calls? (basic)
  • Can you explain a situation where you had to escalate a customer issue to a supervisor? (medium)
  • How do you handle multiple calls simultaneously while ensuring quality service? (advanced)
  • What strategies do you use to de-escalate a tense situation with a customer? (medium)
  • How do you ensure accuracy and efficiency in documenting customer interactions? (basic)
  • How do you handle technical issues or challenges while assisting customers over the phone? (medium)
  • Describe a time when you had to collaborate with team members to resolve a customer issue. (medium)
  • How do you maintain a positive attitude and energy level throughout your shift? (basic)
  • Can you walk me through your approach to upselling or cross-selling products/services to customers? (medium)
  • How do you handle feedback or constructive criticism from supervisors or quality assurance teams? (basic)
  • What steps do you take to ensure data privacy and security while handling customer information? (medium)
  • How do you adapt your communication style when interacting with customers from different cultural backgrounds? (medium)
  • Can you provide an example of a time when you had to follow strict compliance guidelines while assisting a customer? (medium)
  • How do you handle situations where you are unable to provide an immediate solution to a customer's problem? (medium)
  • What do you consider the most important qualities for a successful call center professional? (basic)
  • Describe a time when you had to quickly learn and adapt to a new product or service offering. (medium)
  • How do you prioritize empathy and understanding in your interactions with customers? (basic)
  • Can you give an example of a time when you successfully turned a dissatisfied customer into a loyal advocate for the company? (advanced)
  • How do you handle personal stress and burnout in a high-pressure call center environment? (medium)
  • What do you see as the biggest challenges facing call center professionals today, and how do you navigate them? (advanced)

Closing Remark

As you explore job opportunities in the call center industry in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric mindset during the interview process. With the right preparation and confidence, you can excel in a rewarding career as a call professional in India. Best of luck in your job search!

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