Implementation Manager

Experience

Salary

Expected Notice Period

Shift

Opportunity Type

Placement Type

(*Note: This is a requirement for one of Uplers' client - WizCommerce)What do you need for this opportunity?Must have skills required:Client handling, Startup Experience, SaaS, B2B, Team LeadingWizCommerce is Looking for:

Responsibilities:

• Own the end-to-end implementation lifecycle for high-value clients—from kickoff through successful go-live.
• Understand complex client requirements and tailor implementation plans accordingly.
• Collaborate cross-functionally with Sales, Product, Customer Success, and Engineering teams to ensure alignment and accountability.
• Identify potential risks or delays and proactively develop mitigation strategies.
• Conduct in-depth training sessions and workflow consultations for client teams.
• Define and track KPIs to measure success, adoption, and time-to-value.
• Lead continuous improvement initiatives to streamline internal processes and improve the client experience.
• Serve as the voice of the customer to inform product development and new feature prioritization.
  

Requirements:

• Bachelor's degree in Business, Technology, or a related field.
• Minimum 4 years of experience in Implementation, Client Success, or Enterprise Onboarding roles.
• Prior experience handling international clients, preferably US-based.
• Strong understanding of SaaS products and implementation best practices.
• Exceptional project management and organizational skills.
• Excellent communication and stakeholder management capabilities.
• Strong analytical mindset to monitor performance metrics and drive outcomes.
• Ability to work comfortably in a fast-paced, dynamic environment and during US shift hours.
  

Preferred Qualifications:

• Experience working in B2B SaaS or product-based startups.
• Proficiency in tools like Jira, HubSpot, Salesforce, or similar CRM/project tracking tools.
• Prior exposure to integration or API-led implementations is a plus.
  

How to apply for this opportunity?

• Step 1: Click On Apply! And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
  

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