Role & responsibilities POSITION SUMMARY Software Developer will possess knowledge of SQL Server, SSIS, SSRS, PowerBI, T-SQL and some data modelling experience. This role will provide outstanding analytical and problem solving expertise with a good grasp of technical side of Business Intelligence. PRINCIPLE JOB RESPONSIBILITIES: Maintaining data integrity and security, managing users, privileges, roles, profiles and database resources Involved in Logical & Physical design of the Database, Creation of tables, views, procedures, packages, triggers and other database objects Generating scripts of database objects, writing and debug complex queries Good Exposure in SSRS, SSIS, SSAS and SQL, XML Queries Creation of reports and dashboards using PowerBI Performance Monitoring and tuning of Database and SQL Queries Back-up and recovery procedures Product development knowledge, having familiarity with issues related to database design, schema changes Involved in Scheduling jobs & Monitoring Experience with data migrations and data quality techniques, integration and design methodologies Added advantage Builds strong relationship within the teams, stakeholders and other teams to achieve objectives on delivery time Knowledge of Linked servers, CDC, Service Broker, Resource Governor, Replication, High Availability Experience with tuning database and server for proper memory sizing, I/O distribution, physical space usage, load balancing and system resource allocation. Knowledge of Python Possess good communication skills 1-3 years of SQL Server experience in Product Based IT/Software organization
Position Summary Associate Product Analyst analyses and understands the clinical content developed by clinicians for the product and analyses the clinical requirements from the clients. Participate in the definition of strategies to identify target markets, analyse results and manage product life cycle. PRINCIPLE JOB RESPONSIBILITIES: Knowledge of full Content Development Life Cycle (CDLC) with understanding of platforms such as clinical Assessments, sentinel rules package and SSRS Reports. Accountable to own and maintain the functionalities for assigned clinical Assessments, sentinel rule packages and SSRS Reports. Work with clinicians, Product analysts, Implementation analyst, database analysts, development analysts and development leads to document all necessary changes to meet the requirements of the product or project request. Develop and deliver product artefacts such as: product catalogues, business case documents, business requirements documents, product requirements documents/Functional requirement documents, work flows and process documents. Be an expert on assigned product components. Work on Jiva core product track and client specific solutions to meet the requirements. Work with Product Development teams to clarify queries, resolve issues and provide solutions. Be creative and curious to bring new product introduction and continuous enhancements. Provide the critical link between the clinical and technology sides of the organization by effectively identifying and analysing the true needs of business end users. Effectively communicate and apply project standards in accordance with the project. Participating in testing of product releases to ensure that the requirements were interpreted correctly. Responsible for annual reviews of product clinical content. Changes to be identified and reported to the Development Team and to be incorporated according to the Product Standards. Transforming high-level business and user requirements into functional, quality requirements specified in an appropriate level of detail. Representing requirements using alternative views, such as analysis models (diagrams) and scenarios. Business Analysis experience of 0-4 years in a similar work area or healthcare industry. Preferred experience in US healthcare market Education Bachelor's degree/ Master's degree with MBA (preferred) from reputed Univeristy with excellent English communication skills Skills BC - Dependability and Reliability BC - Initiative BC - Time Management FC - Implementation Planning Support - Clients FC - Infrastructure Support - Clients FC - Oral Communication FC - Post Implementation Support - Clients FC - Written Communication Competencies BC - Collaboration & Interpersonal Skills DC - US Healthcare domain Knowledge FC - Analytical Skills FC - Business Analysis FC - Communication Skills FC - Quality PC - Jiva Product Knowledge TC - Documentation Development TC - LDAP / AD Authentication TC - MS Visio TC - Product Catalog Development
Position Summary Software Developer will possess knowledge of SQL Server, SSIS, SSRS, PowerBI, T-SQL and some data modelling experience. This role will provide outstanding analytical and problem solving expertise with a good grasp of technical side of Business Intelligence. PRINCIPLE JOB RESPONSIBILITIES: Maintaining data integrity and security, managing users, privileges, roles, profiles and database resources Involved in Logical & Physical design of the Database, Creation of tables, views, procedures, packages, triggers and other database objects Generating scripts of database objects, writing and debug complex queries Good Exposure in SSRS, SSIS, SSAS and SQL, XML Queries Creation of reports and dashboards using PowerBI Performance Monitoring and tuning of Database and SQL Queries Back-up and recovery procedures Product development knowledge, having familiarity with issues related to database design, schema changes Involved in Scheduling jobs & Monitoring Experience with data migrations and data quality techniques, integration and design methodologies Added advantage Builds strong relationship within the teams, stakeholders and other teams to achieve objectives on delivery time Knowledge of Linked servers, CDC, Service Broker, Resource Governor, Replication, High Availability Experience with tuning database and server for proper memory sizing, I/O distribution, physical space usage, load balancing and system resource allocation. Knowledge of Python Possess good communication skills 1-3 years of SQL Server experience in Product Based IT/Software organization Education BE, B tech, MCA, M Tech, MSC computer science graduate with good spoken English and communication skills Skills BC - Dependability and Reliability BC - Initiative BC - Time Management TC - Python Programming TC - Java TC - Code Review PC - Jiva Product Knowledge FC - Oral Communication FC - Written Communication Competencies BC - Collaboration & Interpersonal Skills FC - Analytical Skills FC - Communication Skills FC - Quality TC - Application Integration design: Web Services and protocols such as SOAP, JSON, REST, WSDL, WSO2 TC - Object Relational mapper ( SQL Alchemy, hibernate etc) (model) TC - Programming languages and Object oriented programming – Python,Java,.Net etc ( Model) TC - Test Driven Development TC - Web Framework - Angular JS ( Front end)
ZeOmega is seeking an exceptional Associate Director of Product Marketing to lead our marketing initiatives, ensuring they are in sync with the companys strategic growth plans across diverse business verticals. The ideal candidate will have profound market insights, allowing them to create competitive positioning, articulate key value propositions, and develop compelling content that deeply resonates with our customers. Collaborating closely with the leadership team, Director of Product Marketing will be responsible for driving various initiatives to support pipeline, revenue growth and customer satisfaction. Role & responsibilities Primary Objectives: Product Marketing: Execute outbound marketing activities aimed at generating product awareness, differentiation, and demand. Market Education: Develop initiatives to inform and educate target markets about the value and competitive advantages of our products and services. Product Collateral Management: Serve as the central repository for all product collateral. Standardization: Define and standardize training materials, product guides, presentations, sales tools, stationery, colours, logos, end-user documentation, and packaging for both internal and external use. Collateral Matrix Implementation: Develop and implement a comprehensive collateral matrix to ensure appropriateness for various occasions and objectives. Digital Presence: Build a robust digital presence across earned, owned, and paid channels to enhance brand awareness, consideration of ZeOmega's services, and lead capture. Secondary Objectives: Sales Support: Foster a satisfied and motivated sales force through effective marketing collateral. Internal Marketing Collaterals: Create marketing materials for internal functions. Marketing Programs: Design short-term marketing programs aimed at achieving specific marketing goals. Functional Expertise: Leverage knowledge in processes, tools, and techniques to plan and execute marketing collateral. Cross-Functional Collaboration: Maintain excellent personal rapport with Sales, Business Development, Brand, and other marketing functions. Campaign Leadership: Craft persuasive materials and lead focused campaigns to build awareness and engagement. Messaging: Develop compelling messaging that resonates with target audiences. Skill Sets: Communication: Exceptional communication skills to understand and address the needs across various functions within the company. Design Acumen: Keen eye for contemporary design concepts and their execution. Timeliness: Strict adherence to delivery timelines. Creativity and Analysis: Blend creativity and analytical prowess to elevate our products in the market. Quality & Reporting: Metrics Development: Develop and periodically report relevant metrics to measure the effectiveness of marketing campaigns and investments. Quality Assurance: Design and develop an internal marketing quality assurance process to ensure materials and communications align with strategic needs. Stakeholder Collaboration: Actively collaborate with all internal stakeholders to capture input, perspectives, and client insights prior to marketing launches. Preferred candidate profile Educational Background: Bachelors degree in marketing, Business, Design, or a related field. An advanced degree is a plus. Professional Experience: 10+ years of combined experience in a marketing leadership role, preferably in the professional services industry. Global Experience: Experience working across time zones is desirable. Perks and benefits
Please use this JD for the job posting on Naukri and LinkedIn. The Proposal Writer is primarily responsible for the timely development and completion of all levels of responses to Requests for Proposals (RFP), Requests for Information (RFI), Security Requests, and other related activities. This position encompasses the ability to fully comprehend basic, intermediate, and complex questions posed in the RFP and provide comprehensive responses. In addition, this role will work with Sales Leadership to create Executive Summaries and other strategic RFP communications that tell the ZeOmega story. Responsibilities: Collaborate with Subject Matter Experts to understand the competitive environment for the proposal opportunity and assist in developing competitive response strategies. Develop accurate, differentiated, competitive, and comprehensive responses to RFP, RFI, security, and information questions that are 100% U.S. English grammatically correct, adhere to AP Style, and in a U.S. business executive-level style. Leverage content from Responsive, our proposal management tool, as a starting point. Ensure that each response, for each RFP, is customized for the unique client. Fully utilize AI features within Responsive to maximize efficiency, productivity, and quality. Assist with writing compelling Executive Summaries and other strategic RFP communications documents. Exercise superior editing skills, ensuring content is correct, complete, concise, and well-written. Review and edit writing of Subject Matter Experts and fellow RFP team members to ensure response is presented in one voice” and that all standard editing conventions are followed. Demonstrate strong organizational skills, support multiple concurrent projects, and work well under deadlines. Manage assigned sections of the proposal production process, ensuring the final proposal product is of high quality, meets all specifications, and is delivered to the client on time. Ensure that the Responsive Content Library is current and comprehensive with archived RFP responses. Track the status of all proposals and projects for which you have been assigned work and provide update reports to management. Attend all RFP kick-off and project meetings. Work 8:00 a.m. to 5:00 p.m. U.S. Central Time Education: Bachelor’s Degree (four-year college or technical school) Experience: Minimum 5 years of experience in an RFP Writer/Editor/Manager role or equivalent. Related healthcare industry experience is strongly preferred. Superior writing and editing skills across mediums (RFP, PowerPoint Presentations, Word documents, Excel workbooks, etc.). Excellent grammatical skills and the ability to follow AP style, company writing conventions, and branding guides. Ability to work across all levels of Leadership and Subject Matter Experts to get the job completed with high quality and within deadlines. Commitment to excellence and the ability to prioritize multiple projects and respond to changing priorities based on deadlines and requests. Strong communication and interpersonal skills, including the ability to communicate in an open and honest manner in a collaborative team environment. Self-directed and motivated to achieve outstanding results. Ability to work effectively, efficiently, and independently in a fast-paced environment. Excellent organizational skills and attention to detail, including the ability to maintain accurate and easily accessible records. Excellent problem-solving skills. Computer Skills: Microsoft Office applications (Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint); Adobe Acrobat Pro; MS Teams; Proposal Management tools, preferably Responsive; internet and technology savvy
Position Summary BI Developer will possess advanced knowledge of SQL Server, SSIS, SSRS, T-SQL and some data modelling experience. This role will provide outstanding analytical and problem solving expertise with a good grasp of technical side of Business Intelligence PRINCIPLE JOB RESPONSIBILITIES: Logical & physical Design of the Database, Creation of tables, views, procedures, packages, triggers and other database objects. Generating scripts of database objects. Writing and debug complex queries. Performance tuning and SQL tuning. Product development knowledge, having familiarity with issues related to database design, schema changes. Good experience in Reporting and Dashboarding, especially using SSRS Experience in Design and development of Stored Procedures and Views necessary to support SSRS reports Experience in creating complex SSIS packages with translation handling and logging is a plus Experience in OLAP, especially using SSAS, is a plus Education B Tech / BE/ M Tech/ MCA/ BSc/ MSc from reputed University Skills BC - Dependability and Reliability BC - Initiative BC - Time Management DC - US Healthcare domain Knowledge FC - Client Focus FC - Oral Communication FC - Written Communication PC - Jiva Product Knowledge Competencies BC - Collaboration & Interpersonal Skills BC - Time Management FC - Analytical Skills FC - Communication Skills FC - Quality TC - Relational Database - SQL Server TC - SQL Server Analysis Service (SSAS) - Tabular TC - SQL Server Integration Service (SSIS) TC - SQL Server Reporting Service (SSRS)
POSITION SUMMARY The Senior MD Analyst is responsible for supporting the development and design of clinical information systems and treatment protocols for the deployment of ZeOmega's Jiva platform. The role is responsible of abstraction, analysis and submission of clinical data. This position will work on the quality and coordination of data collection, entry, analysis, submission, report preparation, presentation of data, data sharing for process improvement initiatives, bench marking and outcomes research. This position communicates the report findings to others throughout the organization, including recommendations for improvements and focused studies. Works in partnership with ZeOmega leadership personnel in research, system configuration and testing, implementation, and translation of clinical requirements into specifications for clinical protocols. PRINCIPLE JOB RESPONSIBILITIES: Provides precise input into the development of clinical rules supporting identification, care management plans, potential gaps in care, and protocol research, as well as the design of the clinical system, features supporting protocol management, and the use of the system to leverage the clinicians' time and maximize communication among stakeholders • Identify new ways to ensure that the data and metrics supporting our operational decisions is accurate and timely Provides analysis of regulatory and guidelines changes in the industry, e.g., HEDIS, Stars, NCQA, URAC, and applicability to product configurations and new development • Lead in providing the broad-based and in-depth input regarding the design of the clinical information system protocols Collaboration leadership within the team and cross-functional teams to design clinical systems to support excellence in patient care plans Reviews medical informatics trends, experiences, and approaches to develop clinical/technical and application implementation strategies and protocols. • Works in a cross-functional team with Business Analysts (BA) and Subject Matter Experts (SME) to design and implement systems supporting care management and physician engagement regimens. Collaborate with analytics and operational leaders to develop insights that will drive better understanding of patient utilization and cost drivers • Facilitates the design of clinical pathway models with a physician, nursing, and administrative leadership, and will assist in modification and annual review of these models to gain maximum efficacy Participates in the development and deployment of solutions that cluster information in disease and episodic categories for benchmarking, clinical severity, and variance analysis Lead the design and evaluation of collection of data for clinical purposes, including tracking and interpretation of outcomes • Participates in determining content and design of care management and provider reports • Conduct worldwide medical/clinical literature, regulatory, and program research to develop innovative health promotion and medical/behavioural health management programs Experience: 10+ years of experience in relevant technology and industry. Education: MBBS Skills: HEDIS and/or Stars knowledge preferred. • US Healthcare experience preferred. • Expertise in US Managed Health and/or ACO delegated care management preferred. • Clinical analysis from regulations (Medicare and Medicaid) and nationally recognized guidelines (NCQA, URAC) and standards preferred. • Familiarity with evidence-based clinical protocol development required. • Knowledge of machine learning and artificial intelligence in clinical analytics preferred. • Knowledge of patient engagement and digital engagement strategies. Proven collaboration and communication skills within a cross-functional team environment.
POSITION SUMMARY: The Associate Project Manager will be responsible for planning, coordinating and executing the assigned projects. The role will be accountable to manage and deliver the objectives as per the agreed schedule without compromising the quality. PRINCIPLE JOB RESPONSIBILITIES: Define Business objectives/goals for the client delivery. Work closely with stakeholders to define the scope for the delivery and communicate to the project team members. Monitor and control the project progress to ensure they are on track. Work closely with cross functional teams Maintain project matrix and communicate the project progress report to internal stakeholders and clients on a defined frequency (weekly/Monthly) Proactively identify project risk and define the mitigation plan by working with stakeholders. Document and maintain risk log. Other department specific duties as assigned. Open to work in late shift as needed on rotation basis. Required Skill sets: Must have: Excellent communication and presentation skills Project management background Ability to handle multiple small to medium size projects simultaneously. Excellent knowledge of any one of the PPM tool such as MS Project online or Jira. Minimum of 5+ years of experience in Project management Excellent analytical skills. Good to have: Scrum or PMP certification Good knowledge of productivity tools such as Jira and/or Confluence Familiarity with Agile methodologies and process Experience in ZOHO
POSITION SUMMARY Lead Software Developer is responsible for the underlying architecture for the software program, as well as for overseeing the work being done by any other software engineers working on the project. A lead software Developer will typically also act as a mentor for new or lower-level software developers or programmers. ESSENTIAL FUNCTIONS PRINCIPLE JOB RESPONSIBILITIES: Delivery - (I) Understand requirement and deliver as per agreed timelines and ensure quality. (II) Manage and write unit test for relevant module. (III) Support allocation of tasks to reportees. Development - Develop and conduct review for self, conduct unit test. Code Review - Conduct code review, encourage peer reviews and document the review comments using GitHub. Architecture - Understand application architecture document and seek inputs from the design team to understand the overall architecture to provide deliverables in line with architecture requirements. SKILLS & ABILITIES Education: BTech / BE/M Tech/ MCA/ BSc/ MSc or equivalent. Experience: Minimum 5 6 years of experience in relevant technology and industry. Skills: Python, advanced python, version controlling system, PDB, OOP in python, Zope, java script, firebug, ajax, YUI, Linux commands, SQL queries.
Role & responsibilities PRINCIPLE JOB RESPONSIBILITIES: Accountable for all assigned personnel management activities, including overseeing the day-to-day operations of assigned team Accountable for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employees Accountable for management of assigned employees time keeping and PTO Conduct applicant interviews and screening Good understanding and ability to explain care management business processes Utilization Management, Disease Management, Case Management, Member Services and Appeals Good understanding and ability to explain Medicare and Medicaid business processes Establish and manage relationships with Client managers Plan and manage all aspects of implementation of ZeOmega’s care management software and integrating with EHR applications for large clients Excellent knowledge of compliance and quality standards including NCQA, HEDIS and URAC Manage a small number of concurrent implementations Oversee large scale healthcare system implementations Act in consultative role for clients Lead and coordinate requirement gathering sessions, both at client and ZeOmega offices Work with clients to identify and provide analysis on current client business process flows and determine detailed requirements to create future state business process flows Accountable for detailed FRS documentation Accountable for flagging and communicating requirements that are identified as ‘out of scope’ and work closely with Project Managers to support the change control process Work with Project Managers and clients on planning and execution of key milestones and deliverables as it relates to the project Work with and support Project Managers in Release planning. The Release Planning documentation will be worked on collaboratively by Project Manager and Implementation Manager Actively participate in all release planning meetings and will be accountable to manage and coordinate on the client releases along with the Project Manager Organize, define and manage the work activities of Business Analyst project team members Coordinate all data analysis for software configuration and is accountable for the sign-off on all client configuration requirements Plan and coordinate all of the user acceptance testing phase activities Provide Go-Live support (onsite/offsite) Responsible for post go live analysis along with clinical consulting Provide support to clients through demonstrations of standard software capabilities Oversee and assist with the implementation of client reporting needs per compliance requirements Contribute towards strategic planning management objectives 8+ year of experience in Healthcare, Health provider industry
Role & responsibilities POSITION SUMMARY The Video and Graphic Designer will be responsible for creating engaging and visually appealing video and graphic content to support our marketing, branding, and communication efforts. The ideal candidate will have a strong portfolio showcasing their ability to produce high-quality videos and graphics across various platforms. PRINCIPLE JOB RESPONSIBILITIES: Video Production: Plan, shoot, edit, and produce high-quality video content for social media, website, advertising, and internal communications. - Edits, designs and delivers content based on deadlines. Graphic Design: Create visually compelling graphics for digital and print media, including social media posts, infographics, brochures, and presentations. Concept Development: Collaborate with marketing and creative teams to develop concepts and visual storytelling that aligns with our brand identity and objectives. Editing and Post-Production: Handle video editing, color correction, sound design, and motion graphics to ensure polished and professional final products. Asset Management: Organize and maintain a library of video and graphic assets, ensuring easy access and efficient workflow. Trend Monitoring: Stay up-to-date with industry trends, design tools, and best practices to keep content fresh and innovative. Project Management: Manage multiple projects simultaneously, ensuring deadlines are met and work aligns with project briefs and goals. Creativity: Ability to think creatively and develop original content that captures the audiences attention. Attention to Detail: High level of accuracy and attention to detail in both video editing and graphic design. Communication: Excellent communication skills and the ability to collaborate effectively with team members and stakeholders. Qualification: Experience: 3+ years of experience in video production and graphic design. Skills: Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Illustrator, Photoshop), Final Cut Pro, or similar tools. Education: Bachelor’s degree in graphic design, Video Production, Multimedia Arts, or a related field.
POSITION SUMMARY: The Senior Product Analyst is responsible to conceptualize solution framework for product requirements and deliver functional blueprint. Define the product component scope in sync with overall product vision and work closely with engineering teams to deliver winning products. Additionally, undertake artefact review to ensure quality deliverables. It also includes working with sales, marketing and support to ensure customer satisfaction goals are met. The Senior Product Analyst job also includes ensuring that the product supports the companys overall strategy and goals. PRINCIPLE JOB RESPONSIBILITIES: Work with Product Managers to define the product strategy and roadmap for assigned Modules. Manage product life cycle from strategic planning to tactical activities. Accountable to own & maintain the functionalities for assigned modules/group of modules. Be an expert on assigned product components & understand our competition very well. Review Gap identified in the ongoing implementation projects and projects in pipeline and provide expert solution. Drive & manage Jiva core product track and client specific solutions track in parallel. Deliver product artefacts (User Stories, BCDs, BRDs and PRD/FRS). Provide artefacts walkthrough sessions to all cross functional teams and answer their queries. Carry out thorough market research, competitors research, policy impacts & tech feasibility. Work with PD teams to share product vision, clarify queries, resolve issues & provide solutions. Work as SPOC on assigned module for Implementation team to provide expert solutions for gaps. Work with SME’s to review solutions for policy & customer practices impact on ER/CR & NPI’s. Work with SME’s all cross-functional teams to bring ideas for ER/NPI’s and prepare business case. Be creative & curious to bring NPI, continuous enhancements. Interact with clients, as needed, along with PSG Bas. Prepare artefacts such as ER Diagram, Visio workflows and other documents as needed. Mentor and monitor trainees, new joinees, Associate Analysts. Deliver product walkthroughs on enhancements or initiatives related to assigned modules. Review test cases and ensure quality and maximum scenario coverage as part of TQM Business Analysis experience of (6-8 years) in a similar work area or healthcare industry Experience in software design and development preferred Knowledge of Population health management, Medicare, Medicaid, MCO Compliance standards. Basic knowledge on MSSQL Experience in US healthcare payer and provider markets is required Knowledge of full Software and Content Development Life Cycle (CDLC) is required
Role & responsibilities 1)Technical Skills: Hands-on experience in laptop servicing, including hardware repairs and spare parts replacement. 2)Windows OS: Experience in installing and configuring Windows OS for end-users, along with basic application installations. 3)OS Troubleshooting: Basic knowledge of troubleshooting Windows OS issues for end-users. 4)Networking: Basic knowledge of networking concepts, including LAN, Wi-Fi setup, and basic network troubleshooting. 5)Experience in Co-ordinating with vendor ,for Warranty laptop part Replacement and Incident Raised with the Vendor 6)Ability to follow documentation and standard procedures. 7) Installation Linux Operating System 8)Willing to work in Shift and weekends as per the direction by Team Lead. 9)Ability to co-ordinate with security, facility team and finance team(gate pass preparation, physical movement of monitor, CPU and etc Scan document and sent to recipients) 10)Daily Health check (TV, Printer and Projector) and report to the Team lead. 11)Inventory maintenance in the excel and report to Team Lead maintaining with accuracy is merit. 12)Hands on knowledge in Printer & scanner configuration - Developing expertise will be merit.
Role & responsibilities Install, configure, and deploy servers, storage arrays, and network hardware (racks, cabling, power distribution) Perform hardware upgrades, component replacements, and diagnostics on servers and storage systems. Troubleshoot physical hardware issues (CPU, RAM, disk failures, etc.) and escalate when necessary. Collaborate with network, systems, and cloud teams to ensure hardware meets operational requirements. Participate in on-call rotation and respond to hardware-related incidents. Monitor storage infrastructure for performance, capacity, and reliability. Design and maintain enterprise network architecture (LAN, WAN, VPN, WLAN). Configure and troubleshoot routers, switches, firewalls, and load balancers. Assist in the troubleshooting and restoration of all server related incidents with appropriate documentation, including issues and outages. Assist in diagnosing and resolving hardware, software, server, networking, and system issues when they arise. Hardware and Networking expertise on server hardware. Monitor network performance, storage performance and assist in perform capacity planning and optimization. Ensure the availability, reliability, scalability, and manageability of the data storage environment Maintain and administer virtualization platforms (e.g., VMware, Hyper-V, KVM). Maintain storage area network (SAN) environment and/or network attached storage (NAS) environments. Handle server patching, updates, backups, and security hardening. Excellent written and oral communication skills. Analyze both hardware and software products for evaluation Write technical documentation Required Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience. 3+ years of experience in enterprise IT environments with a focus on storage, networking, datacenter and server administration. Hands-on experience with major storage systems (e.g., NetApp, Dell EMC, Pure Storage, HPE, or similar). Experience working on networking technologies: TCP/IP, VLANs, VPNs, BGP, OSPF, DNS, DHCP.
The Application Analyst role at ZeOmega involves providing second-level product support for clients utilizing the integrated Care Management Software systems. As an Application Analyst, you will be responsible for managing and resolving customer inquiries through various channels such as phone, email, and ticket tracking database. Your role will also entail acting as a liaison between clients and internal development teams. Your primary job responsibilities will include promptly responding to client technical issues, assisting Tier I personnel with basic problems, investigating complex issues, and identifying application and production issues through root cause analysis. You will also support application deployments and upgrades, document all client technical issues, and coordinate issue resolution through software releases. In addition, you will be expected to serve as a customer issue resolution engineer, advocate for clients within the company, provide reports to management, represent the organization in client meetings, and stay updated on market trends and industry developments. Your role will involve collaborating with internal and external stakeholders, documenting client issues, and ensuring the successful integration and implementation of applications. The ideal candidate for this position should have 1-3 years of experience in defining business requirements for complex computer systems, preferably in the Healthcare domain. A Bachelor's or Master's degree from a reputable university, along with excellent English communication skills, is required. Key skills for this role include dependability, initiative, time management, oral and written communication, knowledge of Jiva Product Functionality, and the ability to document client issues. Proficiency in US Healthcare domain knowledge, application integration design, development/implementation lifecycle, and various tools such as MS Visio and MS Office suites is also essential. Competencies that are highly valued for this position include collaboration and interpersonal skills, analytical skills, client focus, project/task management, quality orientation, and expertise in requirement gathering and elicitation for web-based applications design. Familiarity with web services and protocols like SOAP, JSON, REST, WSDL, and WSO2 will be an added advantage.,
We are looking for a detail-oriented and proactive Project Coordinator to manage our PMG Help Desk and serve as the central hub for communication, coordination, and workflow management across business-facing teams. This role is critical in ensuring that Sales, Account Management, Product Leaders, and other cross-functional teams receive timely support, enabling them to respond effectively to our prospects and customers. The ideal candidate will combine strong organizational skills with excellent communication abilities, ensuring smooth collaboration, timely resolution of requests, and efficient tracking of all help desk activities. Role & responsibilities Centralized Coordination: Act as the primary point of contact for Sales, Account Management, Product Leaders, Marketing, Demo Team, and CSG teams through the PMG Help Desk. Ticket Management: Monitor, assign, and track all PMG Help Desk tickets, ensuring timely resolution within defined SLAs and escalating when necessary. Workflow Oversight: Maintain and update a real-time management dashboard to provide visibility into ticket status, trends, and progress for leadership and stakeholders. Cross-Functional Collaboration: Facilitate seamless communication between US and Bangalore teams, ensuring tasks are aligned, dependencies are managed, and deliverables stay on track. Reporting & Documentation: Prepare and share project documentation, including weekly status reports, SLA performance metrics, meeting notes, and executive-level presentations. Continuous Improvement: Identify recurring issues or bottlenecks in workflows, propose process improvements, and collaborate with teams to implement solutions. Stakeholder Engagement: Build trust and maintain strong relationships with internal stakeholders, ensuring clarity, transparency, and accountability in task handling. Knowledge Management: Contribute to and maintain a structured knowledge base of FAQs, standard responses, and process documents to enhance efficiency and reduce repeat queries. Preferred candidate profile Education: Masters degree in business administration, Project Management, or related field. Experience: 12 years of experience in project coordination, program support, or help desk/project management functions (preferred in a SaaS or technology environment). Technical Skills: Proficiency in project management and collaboration tools (e.g., Jira, MS Project, Confluence, or similar). Soft Skills: Strong communication, presentation, and interpersonal skills. Ability to manage group dynamics, resolve conflicts, and facilitate effective meetings. Exceptional organizational and time management abilities with keen attention to detail. Analytical mindset with the ability to interpret data and provide insights. Calm, composed, and solution-oriented under pressure. Mindset: Eagerness to learn, with a passion for agile practices and continuous improvement.
Role: UI Developer Job description: Collaborate with product managers, designers and other engineers to create a world-leading solutions Lead adoptions of patterns and frameworks that can help us build appealing UIs quickly and reliably. Create robust UI code for web application projects based on UX designs and functional specs Ensure all work meets coding standards and accessibility requirements Provide insight and feedback to Information Architects and Designers for usability and feasibility of interface designs. Provide context and guidance for integration and implementation of Front End Interfaces. Translate wireframes and functional requirements into functional Xhtml / CSS / Javascript/ Angular js. Develop standards and cross browser compliant markup and code xhtml ,CSS2 / CSS3 ,Object Oriented Javascript / Jscript. Maintain leading edge knowledge in emerging technologies. Actively shares knowledge and lessons learned from project experiences. Build complex web applications with clean and highly usable interfaces. Experience: - 1-2 years SKILLS : HTML, CSS, JavaScript, Boot Strap, Angular JS skills, Jquery