Immigration Consultant

Key Responsibilities: Visa Processing & Documentation

• Review and verify visa application documents for accuracy and completeness
• Conduct thorough file checking to ensure compliance with embassy/consulate requirements
• Prepare and organize visa documentation packages for various countries
• Coordinate with embassies, consulates, and visa processing centers
• Track application status and provide regular updates to clients
• Ensure adherence to specific country visa guidelines and regulations

Client Coordination & Sales:

• Conduct initial client consultations to assess visa eligibility and requirements
• Guide clients through the entire visa application process
• Generate sales leads and convert inquiries into successful visa applications
• Achieve monthly sales targets and revenue goals
• Build and maintain strong client relationships for repeat business and referrals
• Handle client queries and concerns and provide ongoing support

Administrative Tasks:

• Maintain detailed records of all visa applications and client interactions
• Prepare regular reports on application status and sales performance
• Coordinate with internal teams for smooth workflow management
• Stay updated with changing visa policies and immigration laws
• Handle follow-up communications with clients and relevant authorities

Required QualificationsEducation:

• Bachelor's degree in any discipline
• Diploma or certification in Immigration Services/International Relations (preferred)
• Additional training in sales and customer relationship management

Experience:

• Minimum 2-3 years of relevant experience in visa processing or immigration consultancy
• Proven track record in sales within the immigration/visa services industry
• Experience in document verification and file preparation
• Familiarity with visa application processes for multiple countries

Mandatory Skills (Required) Core Technical Expertise:

• Visa processing knowledge - Multiple country visa requirements and procedures
• Document verification - Thorough understanding of required documentation
• Embassy coordination - Experience liaising with consulates and visa centers
• Immigration law awareness - Current knowledge of visa policies and regulations
• File management - Systematic organization and tracking of applications

Sales & Communication:

• Proven sales ability - Track record of meeting targets in service industry
• Client consultation skills - Ability to assess eligibility and provide guidance
• Negotiation skills - Closing deals and handling client objections
• Follow-up management - Systematic approach to lead nurturing and conversion

Essential Software Proficiency:

• CRM systems - Client relationship management and lead tracking
• MS Office Suite - Word, Excel, PowerPoint for documentation and reporting
• Online visa portals - Various country-specific application systems
• Communication tools - Email management and professional correspondence

Important Skills (Highly Preferred) Advanced Professional Competencies:

• Multi-country expertise - Knowledge of visa processes for USA, Canada, UK, Australia, Europe, etc.
• Documentation expertise - Understanding of educational credential evaluation, translations
• Customer service excellence - Ability to handle difficult situations and maintain client satisfaction
• Target achievement - Consistent history of meeting or exceeding sales goals
• Problem-solving skills - Ability to resolve complex visa-related issues

Specialized Knowledge:

• Understanding of different visa categories (tourist, student, work, business, family)
• Knowledge of financial documentation requirements and verification
• Familiarity with medical examination and background check processes
• Experience with urgent/express visa processing procedures
• Understanding of visa interview preparation and coaching

Additional Preferred Skills:

• Multilingual capabilities (Hindi, Punjabi, English mandatory)
• Knowledge of study abroad counseling and education systems
• Experience with work permit and immigration processes
• Understanding of travel insurance and related services
• Basic knowledge of international travel regulations

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Visa Processing Knowledge(USA, Canada, UK, Australiaetc.): 1 year (Required)
• Document Verification & File Management: 1 year (Required)
• Embassy & Consulate Coordination: 1 year (Required)
• Immigration Law Awareness: 1 year (Required)
• xClient Consultation & Coordination, CRM: 1 year (Required)
• MS Office Proficiency, Sales Conversion & Lead Management, : 1 year (Required)
• Multilingual Communication, Customer Service Excellence: 1 year (Required)
• Negotiation & Objection Handling: 1 year (Required)
• Follow-Up & Pipeline Management: 1 year (Required)
• Knowledge of Visa Categories: 1 year (Required)
• Study Abroad & Immigration Counseling,Supporting Processes: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Expected Start Date: 08/08/2025