HR Operations Manager (F&B Industry) - Nanakramguda (Hyderabad)

Harley’s Fine Baking (https://www.harleys.com/), a European style patisserie and confectionery company established to disrupt the cake and coffee markets in India and across the world. Brought into existence from a love for baking, and a desire to create a meeting place that serves delicious food in a warm rustic environment. The Company offers a full range of Breads, morning essentials, cakes, baked and savoury foods. Currently the team is of about 300 people with more than 15 outlets across multiple cities in India and is currently planning to scale up to 1000 people over the next year.

Designation: HR Operations Manager

Experience: Minimum 4 to 6 years in HR Operations, preferably inF&B, hospitality, or retail industry with premium/luxury brands.

Work Location: Nanakramguda (Hyderabad, Telangana) - Occasional travel to store locations (within the city and other major outlets in different cities)

Work Timings: General Day Shift (10:00 AM to 8:00 PM) - May require flexibility during store openings, audits, or seasonal staffing drives

Qualification: Bachelor’s degree in human resources, Business Administration, or a related field (MBA/PGDM preferred).

Job Description: As HR Operations Manager, you will be responsible for overseeing and streamlining HR processes, ensuring compliance, and supporting the end-to-end employee lifecycle. You will be a key partner in maintaining a positive work environment and driving operational excellence across all HR touchpoints of the company.

Key Responsibilities:

• Employee Lifecycle Management – Recruitment, On boarding, confirmations, transfers, exits, and full & final settlements
• HRIS & Payroll Management - Maintain accurate HR data, coordinate with finance for payroll, manage leave & attendance systems
• Policy Implementation & Compliance - Ensure adherence to labour laws, shop & establishment acts, and internal policies across stores
• Performance Management - Assist in implementing appraisal systems, KPIs, and performance improvement plans
• HR Audits & Documentation - Conduct periodic audits of employee records, statutory registers, and compliance documents
• Employee Engagement & Retention - Support internal communication, drive engagement activities, support grievance redressal
• Workforce Planning & Scheduling - Partner with store managers to plan rosters, optimize staffing, and manage seasonal hiring
• Vendor & Contractor Management - Manage third-party contracts for housekeeping, security, delivery staff, etc.
• HR Reporting - Prepare monthly HR dashboards, attrition analysis, payroll summaries, etc..

Required Skills:

• Hands on Experience with Core HR Responsibilities
• Hands-on experience with HRMS/HRIS (e.g., Razorpay, GreytHR, Keka, Zoho People)
• Expertise in payroll processing and coordination
• Knowledge of labour laws & statutory compliances
• Proficient in MS Excel (pivot tables, VLOOKUP, dashboards)
• Strong documentation and audit process knowledge

Preferred Skills (Not Mandatory):

• Exposure to multi-location HR operations
• Knowledge of ISO or food safety-related compliance (added advantage)
• Experience with POS-integrated attendance systems

Personal Attributes:

• High attention to detail and process orientation
• Strong interpersonal and communication skills
• Proactive and solution-oriented mindset
• Ability to work under pressure and multitask
• Empathetic, approachable, and team-driven

Job Type: Full-time

Pay: ₹600,000.00 - ₹1,000,000.00 per year

Ability to commute/relocate:

• Nanakramguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Workforce Planning & Scheduling : 2 years (Required)
• Managing HR Audits & Documentation : 2 years (Required)
• Employee Engagement & Retention : 2 years (Required)
• Vendor & Contractor Management : 2 years (Required)
• HR Reporting : 3 years (Required)
• Employee Lifecycle Management : 3 years (Required)
• HRIS & Payroll Management : 2 years (Required)

Work Location: In person