HR Operations Coordinator

Job Overview:

We are looking for a detail-oriented and proactive HR Operations Specialist to manage and support core HR operational processes across the employee lifecycle. This role is crucial in ensuring the accuracy, compliance, and efficiency of HR functions, including onboarding, payroll coordination, statutory compliance, and employee records management. The ideal candidate will have strong process orientation, excellent communication skills, and the ability to handle employee queries with professionalism. Additionally, you will contribute to HR reporting, audits, vendor coordination, and the ongoing improvement and digitalization of HR processes.

Responsibilities

• Manage day-to-day HR operations including onboarding, offboarding, data management, HRIS updates, and compliance documentation.
• Ensure HR systems (e.g., HRIS, payroll integrations) are updated and maintained accurately.
• Administer employee lifecycle processes such as role changes, leaves, benefits coordination, and verifications.
• Own and improve touchpoints such as onboarding experience, employee feedback channels, and internal communications.
• Support employee surveys, analyze feedback, and partner with stakeholders to implement action plans.
• Maintain People dashboards and deliver reporting on key metrics such as headcount, attrition, onboarding timelines, and experience KPIs.
• Use data to identify gaps, process inefficiencies, and areas for improvement in employee experience and HR operations.
• Run quarterly and annual performance processes, appraisals and year-end operations

Requirements:

• Bachelor's degree in human resources, Business Administration, or a related field (MBA in HR preferred).
• 2 to 4 years of proven experience in HR operations, people programs, or employee experience roles, preferably in a high-growth or tech/startup environment.
• Strong knowledge of HR processes, tools, and systems (experience with HRMS/HRIS, ticketing tools, and analytics dashboards).
• Highly organized and detail-oriented, with the ability to manage multiple priorities simultaneously.
• Analytical mindset with experience using data to drive decision-making and improve HR processes.
• Demonstrated ability to work independently, collaborate cross-functionally, and thrive in a fast-paced, evolving environment.
• Proficiency in MS Excel and Google Workspace.
• Excellent communication and interpersonal skills.