HR Manager (Advertising Agency Experienced)

We are a team of marketers who want to revolutionize the world of marketing and branding through meticulous research, strategic thinking, and intelligent communication. We aspire to elevate brands by seamlessly integrating creativity and data-driven insights, empowering them to make a meaningful impact and inspire positive change on a global scale.

We are looking for an HR Manager professional:

We’re a creatively-led digital advertising agency passionate about branding, content, and performance. We believe our people are our greatest strength, and we're looking for an experienced HR Manager to lead our HR function, shape culture, and build scalable systems for growth.

The HR Manager will lead all HR and admin functions, supported by a junior team member responsible for recruitment and daily operations. While delegation is expected, ownership and accountability of HR outcomes will rest with the HR Manager. The person in this role should be hands-on and ready to step in wherever required, especially in a fast-paced agency setup.

Strategic HR Leadership:

• Lead HR operations with a focus on high performance, compliance, and culture.
• Partner with management to understand team growth plans and build a resource roadmap.
• Drive process improvements, system automation, and HR documentation initiatives.
• Work directly with the partners to suggest improvements related to employee-centric policies and people management frameworks.
• Draft HR letters, policies, internal documents, and official communications as needed

Recruitment & Talent Management:

• Oversee recruitment handled by a junior HR executive, but take ownership of outcomes.
• Step in to lead hiring directly when needed, especially for key or senior roles.
• Collaborate with leadership to define role requirements and streamline hiring practices.

Onboarding & Offboarding:

• Drive and standardize onboarding/offboarding experience across teams.
• Oversee workspace setup, induction plans, and smooth employee transitions.
• Support senior-level induction and orientation personally.

Learning & Development:

• Drive a learning culture within the organization.
• Encourage and support internal teams to conduct knowledge-sharing sessions and workshops.
• Identify and coordinate with external partners to organize professional training, soft skills programs, or industry-specific learning initiatives.
• Track participation and effectiveness of L&D activities, and suggest improvements.

Employee Experience & Engagement:

• Serve as a trusted point of contact for employee grievances and workplace concerns.
• Handle grievance redressal with empathy, discretion, and fairness.
• Promote harmony and collaboration between departments; resolve internal conflicts proactively.
• Oversee performance reviews and feedback cycles in collaboration with department heads.
• Ensure underperformance is managed systematically, and implement PIP (Performance Improvement Plans) if necessary.

Employee Experience & Engagement:

• Plan and execute team-building, wellness, and engagement activities.
• Be a culture ambassador—listen to employee concerns, foster a positive work environment.
• Conduct feedback sessions, pulse surveys, and support retention efforts.

HR Operations & Compliance:

• Manage and ensure timely execution of payroll inputs, exits, and policy compliance.
• Handle employee documentation, leave and attendance tracking, and database management.
• Oversee medical insurance, including vendor coordination, claims, and renewals.

Other Requirements:

1. Strong interpersonal, conflict-resolution, and leadership abilities

2. Ability to maintain discretion and handle sensitive matters maturely

3. Hands-on and solution-oriented mindset

4. Experience in a fast-paced agency or a creative environment is preferred

5. Excellent verbal and written communication skills

6. Proficient in MS Office, Google Workspace, and HR management tools

7. Proficiency in MS Office Suite (Word, Excel, PowerPoint), Google Suite, HRMS tool and project management tools.

Location: Shahpurjat, Delhi

Working Days: Monday to Saturday (Except 1st and 3rd Saturdays)

Working Hours: 10:30 AM to 7:30 PM