HR Administrator

• Onboarding (Pre & Post Joining Formalities)
• Coordinate pre-joining activities including document collection, document verification, and induction planning.
• Facilitate smooth onboarding experiences by coordinating with internal teams (IT, Admin, Payroll etc.)
• Conduct post-joining activities such as HR orientation, HRIS updates, and benefits enrollment.
• Employee Confirmations
• Track probation periods and coordinate with managers for timely confirmation evaluations.
• Issue confirmation letters and ensure all related payroll and HRIS updates are completed.
• Employee Query Management
• Manage and resolve employee tickets raised through ServiceNow or equivalent HR ticketing platforms.
• Ensure queries are addressed within defined SLAs and provide accurate guidance on HR policies and processes.
• Insurance & Benefits Administration
• Prepare monthly insurance endorsement data - additions and deletions.
• Assist employees with insurance queries, claims, and documentation requirements.
• HR MIS & Reporting
• Maintain and update various HR MIS reports including onboarding status, confirmations, exits, insurance data, and ticketing dashboards.
• Prepare periodic reports for leadership review, ensuring data accuracy and completeness.
• Exit Formalities
• Handle employee exit processes including resignation acknowledgment, exit interviews scheduling, full & final documentation coordination, and clearance formalities.
• Ensure all exit-related updates in HRIS, payroll, and insurance systems are completed accurately.
  

Person Specifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 4 years of HR Operations experience (preferred).
• Strong communication skills – verbal and written.
• Proficiency in MS Excel (VLOOKUP, Pivot Tables, data analysis).
• Experience with HRIS and ticketing tools such as ServiceNow is an added advantage.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to handle sensitive employee information with confidentiality.
• Immediate joining preferred.
  

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