Posted:3 hours ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

A hotel manager oversees all operations and day-to-day activities in a hotel organization. They take on a variety of duties including managing everything from accounting, sales, business development, and customer service. Also referred to as a hotel operations manager.

Hotel Manager Responsibilities:

  • Overseeing personnel, including receptionists, kitchen staff, and office employees.
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Collecting payments and maintaining records of budgets, funds, and expenses.
  • Welcoming and registering guests once they arrive.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Organizing activities and assigning responsibilities to employees to ensure productivity.
  • Creating and applying a marketing strategy to promote the hotels services and amenities.
  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
  • Evaluating hotel performance and ensuring compliance with health and safety rules.
  • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

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