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1.0 - 5.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Sales Officer for Gold Loan, your primary responsibility will be to conduct marketing activities in the open market daily to generate leads. You will also be required to follow up on leads from branches and ensure their conversion, ultimately leading to logins. Achieving the assigned monthly productivity target and sourcing a high-quality portfolio will be key aspects of your role. To be successful in this position, you should be able to work in day shift, morning shift, night shift, and rotational shifts as required. The maximum age limit for this role is 35 years, and a minimum of 1 year of experience in gold loan sales is mandatory. Your work location will be in person. If you have a minimum of 1 year of experience in gold loan sales and are looking for a full-time job opportunity where you can leverage your skills to drive sales and achieve targets, this role might be the perfect fit for you.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The job involves various essential duties and responsibilities which include: - Processing disbursement to suppliers via ACH, Wires & Checks. - Cross-training in processing invoices for key accounts and ensuring accurate coding and verification of contracted pricing. - Handling Travel & Expense in Concur and collaborating with the implementation team. - Multitasking between multiple systems to research discrepancies while processing invoices. - Conducting T&E expense reimbursement audits. - Introducing the latest best practices from different accounts. - Mentoring the operations team in implementing process improvements. - Providing direction and coaching to the operations team to align with customer goals and consistently deliver on commitments. - Proactively sharing success stories with the client organization and managing the preparation of all related month-end reports as part of the month-end close process. Qualification and Experience: - Bachelor of Commerce (B.com & BBM)/ Master of Business Administration (Preferred). - Prior P2P Operations experience in the BPO Industry with a focus on driving transformation/projects. - Demonstrated ability to identify opportunities and drive standardization, continuous improvement, and productivity. - Possess creative thinking, innovative mindset, and solution orientation. - Ability to foresee risks, be proactive and predictive while developing risk mitigation plans. - Experience working with software such as Great Plains, Oracle EBS, Bill.com, Yooz, Docupage, Treeno. This position is an Equal Opportunity Employment opportunity.,

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12.0 - 16.0 years

0 Lacs

pune, maharashtra

On-site

As a Team Leader for the Customer Excellence team at Avalara, you will play a vital role in overseeing a team of specialists dedicated to providing world-class service delivery and ensuring customer satisfaction. Your leadership will drive process improvements and foster a culture of collaboration, ownership, and accountability within the team. You will be responsible for handling critical situations, guiding your team through complex problem-solving scenarios, and creating an environment that prioritizes customer satisfaction through strategic planning and execution. This is a night shift operation job based in Pune office, where you will work diligently to support leadership in driving projects, productivity, and collaboration with the ultimate goal of enhancing the overall customer experience. You will cultivate a collaborative team culture that emphasizes continuous learning, development, and mutual support, while implementing strategies aligned with the organization's customer service goals to deliver exceptional experiences. Your role will involve ensuring timely resolution of customer queries and issues, acting as the point of escalation for complex customer complaints, and identifying opportunities for process optimization to enhance service delivery and operational efficiency. Collaboration with cross-functional teams such as Sales, Product, and Operations will be essential to streamline workflows and drive improvements in the customer experience journey. As a customer advocate within the company, you will prioritize customer interests in decision-making processes and build strong relationships with internal stakeholders to ensure that customer feedback is shared and acted upon across departments. Your technical expertise in product development, integration, and feature utilization will be crucial in troubleshooting complex technical issues and providing effective solutions to global clients. To excel in this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, along with over 12 years of experience in a technical field focusing on customer support or technical consultancy in SaaS-based environments. Proficiency in CRM systems and reporting tools like Salesforce or Zendesk, as well as a passion for driving customer-centric initiatives and continuous improvement, will be beneficial. Preferred qualifications include demonstrated leadership abilities during periods of change, knowledge of Avalara's ecosystem, and familiarity with Compliance, Sales Tax, and VAT. Overall, your ability to work independently and as part of a team in a fast-paced, dynamic environment, along with excellent problem-solving, communication, and interpersonal skills, will be instrumental in ensuring service excellence and customer satisfaction in this role.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Supplier Evaluation SQPCD (Safety, Quality, Productivity, Cost & Delivery) Specialist, you will be responsible for assessing and evaluating suppliers based on various criteria to ensure optimal performance. Your role will involve conducting customer audit preparations, including IATF/MACE compliance. We prefer candidates who are Certified Auditors with experience in handling outsourced parts. Knowledge of tools and C/F (Cost and Freight) basics is essential for this role. Additionally, you will be involved in Production Preparation Confirmation through the Supplier Part Tracking Team (SPTT) and managing activities related to new projects. The position also requires working on New Supplier Development initiatives and overseeing Part Development & Commercial Skills. Proficiency in SAP is crucial for effectively managing supplier relationships. Strong communication, analytical, and presentation skills are necessary to excel in this role. Candidates with good Costing Skills and Negotiation Skills will be valued, as you will be expected to negotiate effectively with suppliers to achieve favorable terms for the organization.,

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11.0 - 15.0 years

0 Lacs

kolkata, west bengal

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. You should have experience in contact centers and be able to handle daily tasks through various forms and mediums of communication, whether written, verbal, or via phone. Prior experience in Contact Center transformation is essential to succeed in this role. Meeting quality and productivity targets within defined timelines to ensure Service Level Agreements (SLAs) are crucial to avoid penalties due to SLA misses. Accuracy in task completion is a key requirement, and you should demonstrate analytical capabilities in your work. Adherence to established policies, procedures, and compliance is necessary to achieve a satisfactory audit rating. Knowledge of ITES/BPO/KPO/Customer Service/Operations is expected, along with transformation and QA skills in Contact Center operations. Proficiency in the English language is essential, and exposure to the business domain is an added advantage. Excellent grasping abilities to understand various processes, along with strong team player skills and effective verbal and written communication, are important traits for this role. You should be willing to work in a 24/7 environment, adhere to the company's service agreement norms, and have the flexibility to work on holidays and weekends. Commitment, focus, adaptability, and strong numerical skills combined with a positive attitude and attention to detail are required to succeed in this challenging work environment. Seeking feedback for self-improvement, ability to work under high pressure, and passing thorough background and reference checks are part of the job expectations. The primary skills required include Customer Service Associate/Customer Care Representative roles, while secondary skills involve active listening, adaptability, problem-solving, stakeholder management, and teamwork. Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world. With a diverse team of over 340,000 members in more than 50 countries, Capgemini delivers end-to-end services and solutions leveraging AI, cloud, and data capabilities. With a focus on client needs and industry expertise, Capgemini aims to unlock technology's value and create a positive impact on enterprises and society.,

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6.0 - 8.0 years

5 - 9 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced professional to join our team as a Business Support specialist in the Health, Safety, Security & Environment department. The ideal candidate will have 6-8 years of experience in a related field. Roles and Responsibility Develop and implement effective business support strategies to achieve organizational goals. Collaborate with cross-functional teams to ensure seamless execution of projects. Conduct risk assessments and provide recommendations to mitigate potential risks. Ensure compliance with regulatory requirements and industry standards. Provide training and guidance to junior staff members on health, safety, security, and environmental procedures. Analyze data and metrics to identify areas for improvement and optimize processes. Job Requirements Strong understanding of business operations and management principles. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Proficiency in MS Office and other productivity software applications. Experience with project management tools and techniques. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Educational qualification: Any Graduate or Postgraduate degree.

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0.0 - 1.0 years

1 - 4 Lacs

Ahmedabad

Work from Office

Techtonics is looking for Office Executive to join our dynamic team and embark on a rewarding career journey Manage incoming and outgoing correspondence, including emails, letters, and packages. Coordinate appointments, meetings, and conference calls. Handle incoming phone calls and direct them to the appropriate staff members. Manage office supplies, equipment, and facilities to ensure they are in good working order. Maintain accurate and up-to-date filing systems. Prepare reports, spreadsheets, and other documents as needed. Organize and maintain records of office expenses. Provide administrative support to other staff members as needed. Ensure the office is kept clean and organized. Implement and maintain office policies and procedures.

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9.0 - 13.0 years

18 - 22 Lacs

Bengaluru

Work from Office

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Looking for a Six Sigma Black Belt (preferred), but Green Belt certification is also acceptable with relevant domain expertise (If the candidate has multi-domain expertise and has worked in HR domain Required expertise in Workforce Data Administration (WDA), Payroll & TA experience is preferred Should be familiar with Failure Mode and Effects Analysis (FMEA), quality frameworks, productivity analysis/calculations, and business case creation for transformation projects, including Cost-Benefit Analysis (CBA) and Return on Investment (ROI) generation. Have driven transformation projects independently with clients and managed internal stakeholders Should have good communication skills and client management exp as this is a client-facing role Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

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13.0 - 18.0 years

15 - 20 Lacs

Mumbai

Work from Office

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Looking for a Six Sigma Black Belt (preferred), but Green Belt certification is also acceptable with relevant domain expertise (If the candidate has multi-domain expertise and has worked in HR domain Required expertise in Workforce Data Administration (WDA), Payroll & TA experience is preferred Should be familiar with Failure Mode and Effects Analysis (FMEA), quality frameworks, productivity analysis/calculations, and business case creation for transformation projects, including Cost-Benefit Analysis (CBA) and Return on Investment (ROI) generation. Have driven transformation projects independently with clients and managed internal stakeholders Should have good communication skills and client management exp as this is a client-facing role Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved You will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

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13.0 - 18.0 years

15 - 20 Lacs

Bengaluru

Work from Office

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Looking for a Six Sigma Black Belt (preferred), but Green Belt certification is also acceptable with relevant domain expertise (If the candidate has multi-domain expertise and has worked in HR domain Required expertise in Workforce Data Administration (WDA), Payroll & TA experience is preferred Should be familiar with Failure Mode and Effects Analysis (FMEA), quality frameworks, productivity analysis/calculations, and business case creation for transformation projects, including Cost-Benefit Analysis (CBA) and Return on Investment (ROI) generation. Have driven transformation projects independently with clients and managed internal stakeholders Should have good communication skills and client management exp as this is a client-facing role Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved You will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

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0.0 - 1.0 years

1 - 2 Lacs

Bengaluru

Work from Office

We are looking for a highly motivated and enthusiastic individual to join our team as a Talent Acquisition Intern in Hyderabad. The ideal candidate will have 0 to 1 years of experience. Roles and Responsibility Assist in the development and implementation of recruitment strategies to attract top talent. Conduct interviews, assessments, and evaluations to identify potential candidates. Build and maintain relationships with hiring managers, candidates, and other stakeholders. Coordinate with the recruitment team to ensure seamless execution of recruitment processes. Analyze recruitment metrics and provide insights to improve the hiring process. Ensure compliance with all relevant laws and regulations related to employment. Job Requirements Strong communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Basic knowledge of recruitment principles and practices. Proficiency in Microsoft Office and other productivity tools. Strong analytical and organizational skills with attention to detail. Ability to maintain confidentiality and handle sensitive information.

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10.0 - 15.0 years

7 - 12 Lacs

Bhiwandi, Mumbai (All Areas)

Work from Office

Managing teams, overseeing daily operations, ensuring safety, quality, efficiency standards Safety Monitor production schedules to ensure deadlines &targets Improve productivity Equipment Maintenance Supply Chain Coordination Operational Efficiency Required Candidate profile Male,BE/B.Tech or equivalent , around 10year experience in senior Production position in Manufacturing company Planning & Forecasting Cost Effectiveness Resource Management Innovation – Productivity

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Call Centre Executive in the International Process based in Ahmedabad, you will be responsible for handling international inbound and outbound calls. Your main duties will include providing timely and accurate customer support, meeting call quality and productivity targets, as well as maintaining customer data and call logs. We offer a competitive salary ranging from 30,000 to 35,000 along with shift and performance allowances. You can expect to work in a professional work culture that values growth and promotion opportunities. Our office location in Ahmedabad provides convenience for our employees. This is a full-time, permanent position that includes benefits such as food provided, life insurance, and provident fund. The work location is in person, and we are looking for candidates with a minimum of 1 year of experience in international calling. If you are looking to join a dynamic team and work in a supportive environment, this role could be the perfect fit for you.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Branch Manager, you will play a crucial role in overseeing all operations of the branch. Your responsibilities will include managing staff effectively, enhancing productivity and profitability, ensuring high levels of customer satisfaction, and upholding compliance with company policies and procedures. This is a full-time position that offers benefits such as Provident Fund. The work schedule is during day shifts, and the work location is in person. If you are a dynamic and results-driven individual looking for a challenging role where you can make a significant impact on the branch's success, this opportunity may be the perfect fit for you. Join our team and contribute to the growth and success of our branch.,

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1.0 - 5.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Sri Kumaran Children?¢????¢s Home Educational Council is looking for Nursery to join our dynamic team and embark on a rewarding career journey Responsibilities: Provide care and educational activities for young children in a nursery setting. Develop and implement age-appropriate learning and play activities. Maintain a safe and stimulating environment for children. Communicate with parents about childrens progress and any concerns. Ensure compliance with health and safety regulations.

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0.0 - 2.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

DEMANDWHIZ MARKETING SOLUTIONS PRIVATE LIMITED is looking for Business Support Executive to join our dynamic team and embark on a rewarding career journey As a Business Support Executive, your role is to provide administrative and operational support to ensure the smooth functioning of business operations You will assist in various tasks that contribute to the efficiency and effectiveness of the organization Here are the key responsibilities and tasks typically associated with the position of a Business Support Executive:Administrative Support: Provide administrative assistance to executives or teams within the organization This may include managing calendars, scheduling meetings, preparing documents, and handling correspondence Data Management: Maintain and update databases, spreadsheets, and other business records Organize and manage data to ensure accuracy and accessibility for decision-making and reporting purposes Documentation and Reporting: Prepare and maintain business-related documents, reports, and presentations Assist in generating reports, analyzing data, and preparing summaries for management review Communication and Correspondence: Handle internal and external communication, including emails, phone calls, and written correspondence Liaise with clients, customers, and other stakeholders to address inquiries, provide information, and resolve issues Project Coordination: Assist in coordinating and monitoring project activities Track project timelines, deliverables, and milestones Collaborate with team members to ensure projects are progressing according to plan Process Improvement: Identify opportunities for process improvement and efficiency enhancement Collaborate with relevant teams to implement improvements, streamline workflows, and optimize business processes Event Planning and Coordination: Assist in organizing and coordinating company events, conferences, or meetings This may include venue selection, logistics arrangement, coordination with vendors, and attendee management Financial Support: Provide support in financial activities, such as expense tracking, invoice processing, and budget monitoring Assist in preparing financial reports or statements as required Relationship Management: Maintain positive relationships with clients, vendors, and other external stakeholders Ensure prompt and professional communication, address queries, and provide assistance when needed Cross-Functional Collaboration: Collaborate with different departments or teams within the organization to support cross-functional projects or initiatives Foster a collaborative and supportive work environment Requirements:Bachelor's degree in business administration, management, or a related field (preferred) Proven experience in a similar role providing administrative or operational support Excellent organizational and time management skills to handle multiple tasks and prioritize effectively Strong attention to detail and accuracy in data management and documentation Proficiency in using office productivity tools such as Microsoft Office (Word, Excel, PowerPoint) Excellent written and verbal communication skills Ability to work independently and collaborate effectively in a team environment Strong problem-solving and critical-thinking skills Adaptability and flexibility to handle changing priorities and work in a fast-paced environment Professionalism and discretion in handling sensitive information Knowledge of basic financial principles and experience with financial tasks (e g , expense tracking, budget monitoring) is a plus

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6.0 - 11.0 years

8 - 15 Lacs

Gurugram

Work from Office

Job Title: MIS Manager BPO Operations Location: [Gurgaon -Sector 18, Udyog Vihar Phase 4] Company: [Globiva] Working Days: 6 Days a Week Job Overview: We are seeking a highly analytical and detail-oriented MIS Manager with a strong background in managing multiple projects simultaneously within a BPO environment. The ideal candidate should possess advanced skills in SQL, Power BI, and Microsoft tools. Preference will be given to candidates with working knowledge of Tableau. Key Responsibilities: Design, develop, and maintain comprehensive MIS reports and dashboards using SQL, Power BI, and Excel. Handle multiple ongoing data and reporting projects across departments while maintaining accuracy and timely delivery. Collaborate closely with internal teams to gather requirements and provide actionable insights. Create daily, weekly, and monthly reports for operations, client requirements, and senior leadership review. Analyze large data sets to identify trends, variances, and performance gaps. Ensure data accuracy, consistency, and standardization across reports. Maintain and enhance the existing reporting infrastructure and tools. Work with business stakeholders to support data-driven decision-making. Required Skills & Qualifications: Bachelors Degree (preferred in IT, Statistics, or related field). Proven experience in handling multiple projects and large volumes of data. Strong knowledge of SQL, Excel (advanced), PowerPoint, and Power BI. Hands-on experience with data visualization and reporting tools. Tableau knowledge is an added advantage. Excellent analytical, communication, and problem-solving skills. Prior experience in a BPO or Call Center environment is highly preferred. Preferred Experience: 3–6 years of relevant experience in MIS/Data Analytics roles. Understanding of BPO metrics like AHT, attrition, shrinkage, productivity, etc. Contact Person HR Supriya-9289327281

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a freelance Soft Skills Trainer at Einstro Academy, based in Chennai, you will be responsible for delivering high-impact training programs to corporate employees across various sectors. Your role will involve facilitating engaging and result-driven training sessions on topics such as Business Communication, Effective Communication, Leadership, Time Management, Interpersonal Skills, Conflict Resolution, Presentation Skills, and Workplace Etiquette. You will be required to customize training content based on client objectives and employee levels, ranging from entry-level to senior leadership. Conducting pre-training and post-training assessments to measure learning outcomes, providing individual coaching sessions, and submitting training reports and feedback summaries will also be part of your responsibilities. To be successful in this role, you should hold a Bachelors or Masters Degree in HR, Psychology, Business, or a related field, along with at least 3 years of proven experience as a corporate soft skills trainer. A strong command of English and exceptional presentation, facilitation, and interpersonal skills are essential. Additionally, you should have the ability to adapt training delivery for virtual, in-person, or hybrid environments and be familiar with adult learning principles and experiential training techniques. Preferred qualifications include being a Certified Corporate Trainer, NLP Practitioner, or Behavioural Trainer certification, as well as experience working with MNCs or large enterprises. Proficiency in designing training content using PowerPoint, LMS tools, or eLearning platforms is a plus. At Einstro Academy, we offer competitive remuneration based on the engagement type, opportunities to collaborate with leading corporate clients, a flexible schedule, and a supportive work environment. There is also a scope for long-term collaboration and career advancement. If you are passionate about empowering professionals and inspiring growth, we invite you to join our corporate training team. To apply for this position, please send your updated resume, training portfolio (if available), and expected compensation to jobs@einstroacademy.com or apply directly through the provided channels. Join us in making a difference in the corporate training landscape. We look forward to welcoming you to our team.,

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3.0 - 7.0 years

0 Lacs

nagpur, maharashtra

On-site

Are you looking for a workplace that inspires you Welcome to KC Overseas Education! At KC Overseas Education, we create opportunities for innovation, growth, and impact. As a thriving Multinational EdTech company with 11 global locations, we have a strong foothold across South Asia, South-East Asia, and Africa, and are rapidly expanding worldwide. With our team of over 850 professionals, we are revolutionizing access to overseas education through cutting-edge technology and unwavering expertise with our industry-leading platforms coursefinder.ai and elanloans.com. Our mission is to empower students worldwide with seamless access to top universities, bridging the gap between aspiration and reality. If you are passionate about making a difference in the global education space, this is where you belong! At KC Overseas Education, we believe work should be more than just a job - it should be an experience that challenges, excites, and rewards you. We are growing fast, and we want you to grow with us. Through our ever-expanding global reach, we are shaping the future of overseas education, and you can be a part of it. Why work with us - Work-Life Balance: We value productivity and well-being equally. - Global Exposure: International travel and exposure to diverse markets. - Unmatched Growth: Thrive in a rapidly expanding industry to reach your potential. - Recognition & Rewards: A culture that values and rewards hard work. - Continuous Learning: Upskilling and development opportunities at every step. - Supportive Culture: Work in an encouraging, trust-driven environment. - Stability & Security: A long-term career with a leading industry player. - Competitive Compensation: Because great work deserves great rewards. Join us and experience a workplace where talent is valued, ideas are celebrated, and careers flourish. Be a part of KC Overseas - apply now! Job Overview: The Sr. Executive HR (Employee Engagement) will be responsible for promoting a positive work environment that enhances employee satisfaction, retention, and productivity. This role focuses on implementing engagement initiatives that strengthen the emotional and professional connection between employees and the organization, ultimately enhancing workplace culture and performance. Key Responsibilities: - Design and execute employee engagement initiatives to enhance workplace culture, satisfaction, and retention. - Plan events like team-building activities, workshops, and cultural celebrations that promote collaboration and a positive work environment. - Facilitate effective internal communication to ensure employees are informed about company updates, events, and opportunities for growth. - Coordinate newsletters, announcements, and other forms of employee communication. - Develop and manage employee surveys (e.g., satisfaction, engagement, and pulse surveys) to gather feedback and insights. - Implement and manage recognition programs to highlight employee contributions and foster a culture of appreciation. - Assist in curating reward systems that align with employee motivations and company goals. - Promote health and well-being programs to support employees" physical, mental, and emotional wellness. - Partner with vendors to provide wellness resources and activities, such as health check-ups, mental health support, and fitness initiatives. - Plan and execute both virtual and in-person company events, celebrations, and milestones. - Manage budgets and resources for employee engagement events, ensuring alignment with company policies. - Act as a point of contact for employee queries, feedback, and concerns related to engagement. - Work with HR and leadership to ensure employee feedback is addressed in a timely and effective manner. Requirements: - Bachelor's degree in Human Resources. - 3-4 years of experience in employee engagement, HR, or organizational development. - Excellent communication and interpersonal skills. - Strong project management and organizational skills. - Proficiency in MS Office, with familiarity in employee engagement tools and platforms. - Ability to work cross-functionally and manage multiple priorities.,

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3.0 - 6.0 years

4 - 5 Lacs

Gurugram

Work from Office

Responsibilities: * Manage production planning, Floor Management & sheet metal work * welding processes & Fabrication work in solid waste management * Ensure quality control through supervision & productivity monitoring * Handle manpower effectively Health insurance Provident fund

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As the HR lead at our company, you will be responsible for managing people and nurturing the company culture. You will play a key role in ensuring team discipline and accountability across all functions. Your role will involve planning and executing employee engagement activities, as well as overseeing daily office operations and HR procedures. It will be essential to maintain a systematic, organized, and well-functioning workspace. Additionally, you will drive initiatives aimed at boosting team morale, productivity, and overall company culture. Working at our startup offers a unique opportunity to learn and grow across different fields and sectors, enabling you to take on responsibilities that will contribute to your professional development. You will have the chance to participate in office game tournaments and enjoy a relaxed dress code unless there is a client meeting. Our work environment provides a vibrant and unique atmosphere that sets us apart from others. Moreover, you will receive guidance and mentorship from an IIM Bangalore alumnus to support your career progression. About the Company: At Esinagrow, we are a team of strategists, designers, creators, and caffeine-fueled geniuses. Our main objective is to help businesses organize and grow by leveraging our expertise in branding, social media, and creative solutions. We are dedicated to driving exceptional online visibility and engagement for our clients by staying ahead of emerging trends and technical advancements. Additionally, we have an incubation division where we collaborate with entrepreneurs to establish new startups and transform ideas into successful businesses.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Customer Service Representative at WebBeds, you will play a crucial role in delivering outstanding customer support to our clients. Your excellent communication skills, problem-solving abilities, and out-of-the-box thinking will enable you to deliver excellence. Your focus on customer satisfaction will contribute to maintaining positive relationships with our valued clients. Your strong interpersonal skills, teamwork mindset, result-driven approach, and organizational abilities will ensure effective collaboration and efficient service delivery. You will provide exceptional customer service to travel agent clients, addressing their inquiries, resolving issues, and providing accurate information. Handling client cases, including booking confirmations, amendments, and issue resolution, using problem-solving skills and out-of-the-box thinking to find effective solutions will be a key responsibility. Building rapport with clients, establishing trust and understanding to better meet their needs and enhance the customer experience is essential. Utilizing various communication channels such as phone, email, and chat to promptly and professionally respond to client inquiries will be part of your daily tasks. Collaborating with team members and other departments within WebBeds to ensure seamless coordination and effective problem-solving for clients is crucial. Utilizing company systems and tools to access and update client information, bookings, and related documentation accurately is an important aspect of your role. You will be expected to follow established processes and procedures to meet service level agreements and maintain high-quality customer service standards. Demonstrating strong interpersonal skills to build positive relationships with clients and colleagues is vital. Effective and clear communication, both verbally and in writing, to convey information and instructions accurately is necessary. Working collaboratively with team members to achieve common goals and deliver exceptional customer service is a key focus. Demonstrating a result-driven approach, consistently meeting or exceeding performance targets, and contributing to team success is expected. Planning and organizing work effectively to manage multiple tasks, prioritize responsibilities, and meet deadlines is essential for efficient service delivery. Utilizing negotiation skills when interacting with clients, suppliers, or other stakeholders to achieve mutually beneficial outcomes will be part of your responsibilities in this role. Regularly monitoring and striving to maintain high CSAT scores, prompt response times, high FCR rates, adherence to quality assurance metrics, optimal call handling metrics, and high levels of productivity and efficiency are skills that we value in our team members. Maintaining excellent attendance, seeking feedback for continuous improvement, and effectively utilizing internal knowledge bases and resources are also important aspects of the role. At WebBeds, we are proud of our dedicated team of friendly, energetic, and passionate professionals. We offer a dynamic environment with the chance to grow, influence, and impact change, as well as endless possibilities for personal and professional development. Our culture is built on collaboration, empowerment, and innovation, making WebBeds an exciting and rewarding place to work.,

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5.0 - 10.0 years

4 - 5 Lacs

Navi Mumbai

Work from Office

Job Summary: We are seeking an experienced and dynamic Team Leader with strong background in managing international and domestic customer support operations. The ideal candidate will lead a team of 15-20 members, driving performance and productivity while maintaining high standards of customer satisfaction. Key Responsibilities: Lead and manage a team of 15-20 team members in an international voice or non-voice process. Drive performance metrics including productivity, quality, shrinkage, attrition , and AHT targets based on tenure buckets. Handle escalations and provide strong floor support during operations. Conduct weekly monitoring , feedback , and coaching sessions to enhance team performance. Guide and mentor new team members through coaching and on-the-job training. Review current processes, identify areas of improvement, and implement recommendations to boost overall performance and CSAT (Customer Satisfaction). Perform TNI (Training Needs Identification) and bridge process gaps effectively. Required Skills: Should have minimum 5+ years of experience in BPO. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. For Team Lead- Inbound experience is mandatory Graduation is must. Additional Requirements: Flexible to work in a 24x7 shift environment . Willingness to work from office ( WFO ). Ready to take the lead? Join our team and drive customer service excellence with your leadership and language skills! Please share your resume on - 9082299130

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5.0 - 9.0 years

0 Lacs

lucknow, uttar pradesh

On-site

The job is based in Lucknow, Uttar Pradesh, and is for the position of State Head under the Financial Inclusion Programme at Uttar Pradesh Gramin Bank. This role involves fieldwork. The ideal candidate should have a minimum qualification of Graduation and above, with at least 5-7 years of experience in the Financial Inclusion Programme. The salary and benefits offered are in line with industry standards. Responsibilities include: - Demonstrated experience in team management, providing guidance and support to team members to achieve targets. - Familiarity with industry norms related to the Financial Inclusion Programme and a forward-thinking approach to business. - Identifying and pursuing new opportunities for business growth and expanding existing operations. - Monitoring and ensuring team members meet productivity and profitability targets. - Identifying potential areas for business expansion and conducting surveys according to company policy. - Strong communication and interpersonal skills. Candidates who can join immediately will be given preference. Interested applicants can submit their resumes to hr@ufsdigital.com.,

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2.0 - 7.0 years

3 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Preparation of all APQP/PPAP documents , Process Flow Diagram, FMEA, Control Plan, Designing of different types of Fixtures & Gauges for Automation, Productivity & Quality Improvement. New Component Development, Process designing Required Candidate profile Diploma/Degree in Engineering with 2- 4 yrs experience (Automotive Industry). Good with APQP / PPAP , New Product development

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