Jobs
Interviews

306 Hospital Operations Jobs - Page 8

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

1.0 - 5.0 years

0 - 0 Lacs

Faridabad

Work from Office

Position:- Floor Coordinator (Female) at Metro Hospitals, Faridabad Experience:- 1-5 Years Qualification:- Graduate Note: Hospital Experience is mandatory. Email:- hrd@metrohospitalfaridabad.com Contact:- 9999202119 (Shankey- HR Department)

Posted 1 month ago

Apply

3.0 - 8.0 years

3 - 6 Lacs

Siddharthnagar

Work from Office

Req Hospital Administrator in a Hospital Ph 9648661122 9919720600

Posted 1 month ago

Apply

1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Graduate or Postgraduate in Hospital Administration (mandatory) Minimum 1 year of hands-on experience in OT coordination or surgical support services in a hospital environment preferably with NABH/JCI Excellent communication, coordination, and organizational skills Working knowledge of OT scheduling systems, infection control protocols, compliance and NABH requirements Key Responsibilities: Coordinate daily functioning and scheduling of surgeries across different OTs Serve as a communication link between surgical, anesthetic, nursing, and support teams Monitor and manage OT inventory, equipment, and consumables in collaboration with central supply Ensure adherence to sterilization, patient safety, and hospital protocols at all times Maintain documentation, support audits, and contribute to process improvements in the OT complexs Why Join Us: Opportunity to work in a state-of-the-art surgical facility Exposure to a wide range of surgical specialties and academic learning environment Dynamic team and scope for career progression in hospital operations

Posted 1 month ago

Apply

0.0 - 2.0 years

2 - 2 Lacs

Nawada, Banka, Hajipur

Work from Office

Designation: Center Manager Location: Banka, Hajipur, Bihar Sharif, Nawada, Jaunpur, Balasore Qualification: Graduation in any stream. Experience: 2 to 3 years Other Requirements: Independently manage overall administration, including staff administration, attendance, and employee grievances at the dialysis centre. Oversee guest care session scheduling, billing, cash handling, and ensure regular payments from partners. Coordinate with various departments for smooth operations, including diagnostic services, inventory management, and front office responsibilities. Demonstrate financial acumen by handling finances conservatively, interacting with senior leadership, and managing global/multi-location teams. Possess effective communication skills. Interested candidates can send their resumes to: 8374162143 / 6291037010 Email: kirtaniya.souvik@nephroplus.com / harpreet.gill@nephroplus.com

Posted 1 month ago

Apply

3.0 - 8.0 years

3 - 6 Lacs

Visakhapatnam

Work from Office

Job description: As a Branch Manager, you will spearhead the operational and strategic direction of multiple diagnostic centers within your designated region. Your primary responsibility will be to ensure the efficient and effective delivery of high-quality diagnostic services, adhering to established protocols and standards. This involves overseeing all aspects of center operations, including staff management, financial performance, resource allocation, and patient satisfaction. You will be instrumental in fostering a positive and productive work environment, mentoring and developing your team to achieve operational excellence. A key aspect of your role will be to drive business growth by implementing strategic initiatives, building relationships with referring physicians and healthcare providers, and ensuring the centers meet or exceed revenue targets. You will be responsible for monitoring key performance indicators, identifying areas for improvement, and implementing solutions to enhance efficiency and service delivery. Furthermore, you will ensure compliance with all regulatory requirements and maintain a strong focus on quality control and patient safety. Your leadership will be crucial in maintaining the reputation and success of Vijaya PH Diagnostic Centre within your assigned geographical area.

Posted 1 month ago

Apply

2.0 - 5.0 years

3 - 4 Lacs

Lucknow

Work from Office

Patient / Customer Care • To comply with the quality Process & policies of the respective area. Job Knowledge • To demonstrate effective application of technical & professional knowledge. • Implementation of NABH standards • Analysis of requirements of forms, formats, and process development • In-depth knowledge of Excel, Analysis, and quality tools • KPI analysis • Good Communication skills Job Description: • Monthly analysis of KPI • To generate a Quality report of the Quality department and communicate to stakeholders • Monthly data tracker with the information related to HO • Conducting departmental survey according to NABH standards. • Conducting audits as assigned. • IR analysis and its closure. • KPI analysis and its responsibility • Document control tracker maintenance • Preparation of PPT for the reporting manager. • Preparing process flows and guiding departments in the development of process flows • Conducting training as per the requirement. • Attend meetings if required • Accompany rounds with other department heads • Any other work given by the reporting manager Audits & QI projects • Carry out routine audits of clinical areas/departments. • Provide feedback to departments. • Support and implement QI projects • Closure of Nonconformities Medical Policies and Standards • Dissemination, Implementation, Training of Organization policies and regular audits. Clinical indicators and Performance indicators • To support the development, periodic review, and improvement of clinicalindicators. People Orientation • To demonstrate professional & courteous behavior to patient & co-workers. Cost & Revenue • To operate within budget cost

Posted 1 month ago

Apply

8.0 - 12.0 years

12 - 15 Lacs

Rajahmundry

Work from Office

Role & responsibilities P&L Management, Operational efficiency based on Process Excellence, Service Experience Management, Clinician Engagement & Clinical Excellence, Revenue Enhancement through internal optimization of leads conversion, Statutory compliances. Key Responsibilities P & L Management: Based on the Annual Budget, develop detailed Quarterly Plans with milestones, collaborate with cross functional teams to deliver and achieve targets. Identify key levers that contribute to top line achievement & EBIDTA track efficacy. Revenue generation : through Lead Management and Conversions; every product to be monitored; OP to IP conversions; ensure prescribed Pharmacy/ Investigations fulfilled internally; leakages minimized. Ensure Package and Pricing is profitable. Analysis and growth of different specialties, budget vs actual achievement, timely rectification of lags. Dashboard, KPI Monitoring & Ad Hoc Support - Monitor all revenue streams to ensure on track, proactively identify scope for higher margins, leakages. Proactively monitor patient billing transactions to minimize any intentional or unintentional leakages and take steps to prevent repetition. Ensure Credit billing is error free, enabling payments are received without deductions. Monitor receivables to ensure collections within 45 days Track Average Revenue per occupied bed; Average Revenue per Patient, ALOS, admissions and discharges TAT, payor mix. Cost Management :Track material consumption, gross contribution margins, monitor pay out to revenue achievement, analysis of discount percentage. Conduct productivity analysis on doctor pay-outs and identified inefficiencies to optimize doctor cost. Create pre-defined surgery packages in the Hospital Information System to track and control consumption. Manage Unit operating costs manpower, infrastructure maintenance, electricity, consumables Cost and stock optimization of Pharmacy and non Pharmacy items. Bench marking against other unit scores. Wastage and loss tracked and minimized. Collaborate with SCM to ensure product selection and costs are leveraged optimally. Service Experience Management: Commit to the implementation of the service differentials in the Service Experience Plan; ensure frontline employees are trained and empowered to fulfill the Service Promise. Monitor real-time interactions with customers, regularly seek firsthand feedback from a cross section of customers and energize the team with the passion to delight every single customer. Seek frontline staff and customer suggestions to continuously raise the bar through service innovations, value-adds, experience enhancements. Institutionalize sharing with frontline employees specific service wins, success stories, encourage them to implement. Create a platform and mechanism to analyse constructive feedback periodically, arriving at a structured Improvement Plan and an implementation Path to ensure sustained improvement. Operational efficiency: Ensure facility is managed as per defined standards of maintenance; infrastructure is well maintained. Ensure clinical protocols are adhered to and clinical verticals are well equipped to manage their function efficiently. Interact with Clinicians and ensure operational requirements are up to expectations. Service delivery standards are adhered to. Support services function as per standard; non medical services are process compliant. TATs are monitored and outliers are proactively addressed. Close coordination and liaison with heads of departments/ in-charges to ensure operations are efficiently managed, costs are controlled without impacting service standards. Work closely with IT to optimise technology to improve customer experience and employee work flow. Ensure HIS improves operations & functionality. Ensure IT supported process controls and alarms are in place to detect and prevent fraud in billing. Manage Inventory efficiently ensuring optimization and effective control. Ensure facility is audit compliant and all departments adhere to defined protocols. Ensure all statutory and licenses, renewal of agreements are up to date. Clinician Engagement: Interact with Consultant teams to improve patient care outcomes, service experience deliverables and overall customer satisfaction. Build rapport with Visiting Consultants, facilitate their experience with the Unit, integrate them into the Motherhood Hospitals culture and processes, ensure their patients are handled well. Build new specialties to improve footfalls and conversions. Ensure facility handle Doctor Referral cases smoothly. Quality and Clinical governance: Coordinate and support NABH certification, surveillance audits & post audit closure. Ensure Unit preparedness for compliance. Effectively monitor Clinical quality indicators, ensuring compliance. Active participation in Committee meetings Mortality, Morbidity Infection control, Grievance, Safety. Monitor clinical outcomes viz IVF Outcomes success rates, Normal vs LSCS, Open and close audits for MRD, monthly reports ( PNDT, communicable diseases, deaths and births) Collaborate with Medical Services to organize Medical Education seminars, conferences to up-skill Clinician and Nursing teams. People Management & Stakeholder Alignment: Lead & manage the Unit team - ensure employees are trained, motivated and empowered to achieve Goals. Celebrate successes, recognize outstanding performance. Build skills and talent, encourage cross function learning and multi tasking. Build synergy so that clinical and operations teams function seamlessly. Business Development: Facilitate community outreach activities; showcase the service focus of the brand to build potential customer bases. Organize with Sales and Marketing, promotional campaigns / technical presentations to facilitate new product development with major focus on brand establishment, market penetration. Gather market intelligence, tracking competitor activities and providing valuable inputs for fine tuning marketing strategies Interested applicants can share the CV/Resume to reddipalli.venkatesh@novaivffertility.com Job Location: Rajahmundry - Andhra Pradesh

Posted 1 month ago

Apply

10.0 - 15.0 years

22 - 32 Lacs

Lucknow

Work from Office

Interested candidates may directly share their resume at "anurag.awasthi@medanta.org" Brief Profile Only MBBS with a post-graduate degree (MD, MPH, MHA or MBA in Healthcare) Ability to manage multidisciplinary teams and contribute to strategic hospital initiatives Excellent interpersonal and communication skills Well aware about NABH / JCI compliance Medico Legal Compliances Academics Other Pertinent Points Position will be based out of Medanta Hospital, Lucknow Position will report to Vice President Operations At least 10-15 years of clinical and administrative experience Full time Job (Mon Saturday) No Accommodation Facility is provided by the company

Posted 1 month ago

Apply

2.0 - 7.0 years

0 Lacs

Hyderabad, Serilingampally

Work from Office

Responsibilities: Ensure compliance with regulatory standards Oversee hospital operations & staff management Collaborate with medical teams on patient care strategies

Posted 1 month ago

Apply

3.0 - 8.0 years

3 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

- Handling the Center independently in Gurgaon - 20-25 staff of housekeeping, kitchen, Psychologists, Doctors etc. - Patients of around 50 - Attending inquiries and converting to admissions and checking accounting and follow-ups - Billing follow-ups

Posted 1 month ago

Apply

10.0 - 15.0 years

3 - 4 Lacs

Tumkur

Work from Office

Role & responsibilities Nursing Supervisor is accountable for the Nursing Care Management of all the departments i.e OPD, Ward, Triage, NICU, LDR and all the Nursing Floors/Stations. Working knowledge of NABH / JCI Standards, Working knowledge of Education, Quality Assurance and Infection Control Standards. Shall be responsible for maintaining high standards of nursing care for the patients in all the departments. Shall instruct & supervise the work of nursing staff, medical helpers, sweepers& other staff members under her. Shall ensure proper hand over of and take over charge at each change of shift Shall take turns to supervise all wards during night hours in order to ensure there is adequate patient care. Shall carryout/ensure the pre & post-operative care of surgical patients & see that all instructions given by the doctors are carried out meticulously. Shall visit and check all seriously ill patients and post-operative case and ensure that they are seen at least once every hour by a nurse. Shall cooperate with tutors in planning patient care. Shall ensure that all records of patients are properly filled. Shall make rounds with doctors. Shall responsible for receiving all new admission and to comfortably accommodate them. the doctor concerned shall be informed immediately. Key Skills: Effective decision making, influencing, communication skills, analytical, problem solving and time management skills. Analytical Skills: Nursing Supervisor must look at a lot of different information and make decisions based on needs and budget concerns. Communication: Nursing Supervisor talk to their employees, and work with management to make sure the job gets done. Being able to clearly explain what needs to be done will be necessary. Leadership Skills: Nursing Supervisor must motivate and coordinate employees, as well as deal with any disciplinary issues that may come up. The ability to lead and manage teams and projects. Commercial awareness. Organisation, time management, prioritising and the ability to handle a complex, varied workload Integrity and confidentiality

Posted 1 month ago

Apply

12.0 - 16.0 years

10 - 16 Lacs

Warangal

Work from Office

Ensure exceptional patient experience and uphold standards of patient delight across all touchpoints. Manage and oversee the overall functioning, administration, and profitability of the hospital in line with organizational goals and policies. Drive operational efficiency by closely coordinating with department heads and functional leaders to meet performance and revenue targets. Address and resolve all operational challenges to ensure smooth center functioning, aligned with hospital objectives. Ensure compliance with quality standards and protocols across all clinical and non-clinical departments. Implement and monitor clinical and administrative SOPs to maintain consistent and quality service delivery. Foster a culture of courteous, efficient, and personalized service for patients, visitors, and other stakeholders. Monitor and analyze key performance indicators (KPIs) of the hospital; initiate corrective actions and continuous improvement plans as needed.

Posted 1 month ago

Apply

1.0 - 3.0 years

0 - 3 Lacs

Pune

Work from Office

1. Coordination in departmental and inter departmental meetings 2. Record management 3. Preperation of duty roaster 4,. Generation of weekly/Monthly reports

Posted 1 month ago

Apply

1.0 - 6.0 years

2 - 4 Lacs

Chennai, Tamil Nadu, India

On-site

Provide direct patient care, including administering medications and treatments. Monitor and document patients conditions and progress. Collaborate with healthcare providers to develop and implement care plans. Educate patients and their families on health management and treatment options. Ensure compliance with healthcare regulations and standards. Participate in quality improvement initiatives and staff education programs.

Posted 1 month ago

Apply

5.0 - 10.0 years

7 - 12 Lacs

Visakhapatnam

Work from Office

We are looking for a highly organized and experienced Hospital Operations Manager to oversee the daily administrative and operational functions of our healthcare facility. The ideal candidate will be responsible for ensuring that hospital departments operate efficiently and effectively, maintaining high standards of patient care, and complying with healthcare regulations and policies. As a Hospital Operations Manager, you will coordinate between various departments including nursing, medical staff, finance, human resources, and facilities management. You will be expected to implement strategic plans, manage budgets, and monitor performance metrics to improve operational efficiency. Your role will also involve managing staff schedules, handling patient complaints, and ensuring that the hospital is adequately staffed and equipped to deliver quality care. You will work closely with senior leadership to develop and execute operational strategies that align with the hospital s mission and goals. Strong leadership, communication, and problem-solving skills are essential for success in this role. You must also be adept at managing change and fostering a culture of continuous improvement. The successful candidate will have a background in healthcare administration or a related field, with proven experience in hospital or clinical operations. Familiarity with healthcare laws and regulations, including HIPAA and JCAHO standards, is essential. A masters degree in healthcare administration, business administration, or a related discipline is preferred. This is a challenging yet rewarding position that offers the opportunity to make a significant impact on the quality of care provided to patients. If you are passionate about healthcare and have the skills to lead complex operations, we encourage you to apply. Responsibilities Oversee daily hospital operations and administrative functions Coordinate between departments to ensure efficient workflow Develop and implement operational policies and procedures Manage budgets and monitor financial performance Ensure compliance with healthcare regulations and standards Supervise and support hospital staff and department heads Monitor patient satisfaction and address complaints Implement quality improvement initiatives Ensure adequate staffing and resource allocation Collaborate with senior leadership on strategic planning Requirements bachelors degree in healthcare administration or related field masters degree preferred Minimum 5 years of experience in hospital operations Strong leadership and organizational skills Excellent communication and interpersonal abilities Knowledge of healthcare regulations and compliance standards Experience with budgeting and financial management Ability to manage multiple departments and teams Problem-solving and decision-making skills Proficiency in healthcare management software

Posted 1 month ago

Apply

0.0 - 1.0 years

2 - 6 Lacs

Chennai

Work from Office

Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for Strong analytical skillsProcess-orientationCollaboration and interpersonal skillsWritten and verbal communicationCommitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Posted 1 month ago

Apply

12.0 - 14.0 years

11 - 15 Lacs

Bengaluru

Work from Office

Job Title - GN-Health- Health EMR- Manager Management Level: 7-Manager Location: Bengaluru, BDC7A Must-have skills: Healthcare Consulting Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Together, lets deliver more effective, affordable, personalized patient outcomes. In this practice, youll help drive our Healthcare clients business transformation efforts, with the following initiatives: Drive/Manage client deliveries and associated reporting and dashboarding Monitor, update, communicate and implement project plans Client / Leadership engagements and work with them to understand opportunities Responsible to track financials and resources at a program level Drive governance activities to support mobilization of the newer workstreams Serve as a liaison among clients, technical team and different workstreams Thought leadership and generate relevant assets Bring your best skills forward to excel in the role: Health Industry expertise with understanding of US healthcare ecosystem on how care delivery is managed across different settings and different channels End-to-end understanding of provider functional value chain components Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to senior client leadership and lead conversations Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree

Posted 1 month ago

Apply

0.0 - 3.0 years

2 - 5 Lacs

Varanasi

Work from Office

Shubham Hospitals, Varanasi is looking for Medical Officer Junior to join our dynamic team and embark on a rewarding career journey. Diagnosing and treating patients' illnesses and injuries. Creating and maintaining patient medical records. Prescribing medication and therapies. Ordering and interpreting diagnostic tests. Referring patients to specialists as needed. Developing and implementing treatment plans. Educating patients about their health conditions and treatment options. Working closely with patients and their families, as well as other healthcare professionals.

Posted 1 month ago

Apply

1.0 - 4.0 years

3 - 6 Lacs

Hubli, Mangaluru, Mysuru

Work from Office

Dr. Medcare is looking for Consultant - Surgical Gastrorenterology to join our dynamic team and embark on a rewarding career journey. Patient Consultation : Conduct consultations with patients to assess gastrointestinal health, perform examinations, and establish surgical diagnoses. Diagnostic Evaluation : Order and interpret diagnostic tests, imaging studies, and endoscopic procedures for accurate diagnosis. Treatment Planning : Develop and implement personalized treatment plans for patients with gastrointestinal surgical conditions. Surgical Procedures : Perform a range of gastrointestinal surgeries, including but not limited to appendectomy, colectomy, hernia repair, and bariatric surgery. Invasive Techniques : Utilize advanced and minimally invasive surgical techniques to enhance patient outcomes and minimize recovery times. Preoperative and Postoperative Care : Provide comprehensive care to patients, including preoperative assessments, surgical interventions, and postoperative management. Collaboration with Healthcare Teams : Collaborate with anesthesiologists, nurses, and other healthcare professionals to ensure integrated and coordinated patient care. Patient Education : Educate patients on surgical procedures, potential risks, and postoperative care instructions. Medical Record Keeping : Maintain accurate and up - to - date medical records, documenting surgical procedures, patient progress, and outcomes. Emergency Response : Respond to surgical emergencies within the hospital, providing immediate medical care and coordination. Continuous Learning : Stay updated on the latest advancements in gastrointestinal surgery through continuous medical education and training.

Posted 1 month ago

Apply

3.0 - 8.0 years

3 - 6 Lacs

Kalburagi, Bengaluru

Work from Office

Job description: As a Branch Manager, you will spearhead the operational and strategic direction of multiple diagnostic centers within your designated region. Your primary responsibility will be to ensure the efficient and effective delivery of high-quality diagnostic services, adhering to established protocols and standards. This involves overseeing all aspects of center operations, including staff management, financial performance, resource allocation, and patient satisfaction. You will be instrumental in fostering a positive and productive work environment, mentoring and developing your team to achieve operational excellence. A key aspect of your role will be to drive business growth by implementing strategic initiatives, building relationships with referring physicians and healthcare providers, and ensuring the centers meet or exceed revenue targets. You will be responsible for monitoring key performance indicators, identifying areas for improvement, and implementing solutions to enhance efficiency and service delivery. Furthermore, you will ensure compliance with all regulatory requirements and maintain a strong focus on quality control and patient safety. Your leadership will be crucial in maintaining the reputation and success of Vijaya PH Diagnostic Centre within your assigned geographical area.

Posted 1 month ago

Apply

5.0 - 8.0 years

6 - 8 Lacs

Gurugram

Work from Office

Job Profile Overseeing day-to-day administration, directing and controlling of the IPD operations. Ensuring close adherence to prescribed Standard Operating Procedures (SOPs) in all functional areas. Organizing regular training inputs and organizing feedback sessions from Staff and Customers. Monitoring customer feedback on a day-to-day basis - acknowledges and take corrective action, wherever required. Implementing highest benchmarks and quality standards. Interacting with Consultants in IPD and catering to their requirements. Implementing highest benchmarks and quality standards. Oversee and streamline billing process and for the timely submission of medical claims to insurance companies Cross Checking of patients bills i.e. balance and final respectively. Taking any confirmation with IPA and coordinating with TPA for any deficiency in getting approval. Manages billing system updates. Providing patient financial counseling Going over insurance pre-authorizations and verifications and tracking payment and payment plans. Educating the patients about their rights and responsibilities

Posted 1 month ago

Apply

0.0 - 3.0 years

1 - 3 Lacs

Ahmedabad

Work from Office

Role & responsibilities Co-ordination with all Departments (Internally / Externally). Preparing Daily MIS. Raising Indent for Brach based on the requirements. Ensuring smooth patient flow. Minimizing the patient time and process. Co-ordinating with patients till they walk out. Maintaining Registers in Consultation room and Investigation Room. Maintaining employee attendance and monitoring staff leave and timings. Arranging alternative staff and doctors while they are on leave. For more details contact - 9712687709

Posted 1 month ago

Apply

2.0 - 5.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking an experienced call center agent with 6+ months in a customer facing role to handle both inbound and outbound calls resolve customer queries and deliver exceptional service you will engage with customers across areas such as support technical assistance sales or billing ensuring adherence to performance and quality standards. Primary Responsibilities: Customer interactionManage high volumes of inbound and outbound calls Issue resolutionAddress concerns related to products services orders or accounts promptly DocumentationAccurately log interactions and transactions using scheduling systems Performance metricsMeet KPIs example, call handling, Quality, after call documentation CES scores etc. Escalation handlingRoute complex issues to specialized teams while maintaining communication Product knowledgeStay updated on company offerings to provide accurate information ComplianceFollow scripts protocols and data security guidelines Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 12th/2nd PUC or equivalent (graduates preferred but not mandatory) 6+ months in a call center environment or customer service role CommunicationDemonstrated clear verbal and written skills, active listening and empathy Problem solvingDemonstrated ability to troubleshoot and escalate conflicts Time managementDemonstrated ability to prioritize tasks in a fast-paced environment AdaptabilityComfortable with changing workflows and new tools

Posted 1 month ago

Apply

1.0 - 5.0 years

4 - 6 Lacs

Jaipur

Work from Office

Coordination Between MS & others. Responsible for coordinating the entire discharge process including the discharge summary to be ready on time.To maintain records of length of stay Bed Management Required Candidate profile Knowledge of NABH/JCI standards Understand healthcare environment Academic Background MBBS/BDS with Hospital experience. Experience Range Required: 2-5 years

Posted 1 month ago

Apply

4.0 - 5.0 years

4 - 6 Lacs

Hyderabad

Work from Office

Role & responsibilities 1. Should run the Hospital operations in a smooth way 2. Make sure that patients are satisfied with Hospital operations. 3. Effective Hospital operations increases the patients footfalls. Preferred candidate profile Candidates from Hospital experience Industry are only preferable .

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies