306 Hospital Operations Jobs - Page 5

Must be from army background only. Should have experience of security, housekeeping, GDA, Maintenance,F&B and Patient Care department. Specific experience of Hospital background.

We are looking for Medical Superintendent for Patna for a renowned hospital Must be a MBBS, 10+ Years of experience and working with Top Hospitals Budget 36-40 LPA Please share your CV at manoj@intendminds.com WhatsApp : wa.me/917349718665

Required Quality Head in a Multispeciality Hospital Mini-8 Years of Experience in Hospital Qualification: MBBS/BDS/BHMS/BAMS/Nursing with MHA/MPH/MBA (Healthcare/Quality)/Certified NABH Assessor Regards Arti Call/whatsapp-8090286126/7897900209

Job Description Company: Vaidam Health Pvt. Ltd. Website: www.vaidam.com Job Title: Patient Relations Executive Department: Patient Relations Location: #98, 2nd floor, Sector 44, Gurgaon Salary Range: 27,000 CTC per month onwards + Conversion Incentives Role Description: Must have: Fluency in English & Russian/ French/ Portuguese Language Knowledge of Hospital Operations & understanding of Medical Terminology Excellent Communication skills- spoken & written Good listening & perceiving skills Quick & assertive in responding to any situation relating to patient treatment Must be a Team Player Must have the ability to make sales Role & Responsibility: To provide information to patients relating to Doctor Profile, Consultation procedure, Medical Treatment Procedure, Treatment Plans, etc. To be Quick & Proactive in counselling patients & assisting them regarding any concerns relating to treatment plan. To ensure that the patient s Consultation, Medical Treatment plan, Documentation, Visa, Arrival, and Stay is arranged and co-ordinated on time. To maintain cordial relations with Hospital & various Departments for smooth patient care. To have a good rapport with operations team and to be able to work together in ensuring patient care. To ensure patients are satisfied with our services and value our support. Preferred/Desired Skills: Previous experience in healthcare sector or similar profile would be a bonus. Education background in Healthcare/Hospital Administration would be considered

Seeking an experienced Operation Manager for our Lakhanpur,Kanpur Unit. Interested candidates who has good experience from hospital or medical college field may apply and may send their cv by whatsapp also at 7275254108

As the Manager Billing and Front Office , you will oversee the hospitals front desk operations and billing department, ensuring a seamless patient experience from registration to discharge, while maintaining timely and accurate billing and collection

Lead healthcare operations across all hospital locations. Drive business development and expand service lines. Achieve annual revenue targets and cost efficiency. Ensure patient satisfaction and service quality. Strengthen SOPs, and compliance.

Paras Hospital Gurgaon is hiring: Role: Front office Executive. Job Summary: The Front Office Executive is the first point of contact for patients and visitors at the hospital. The role involves patient registration, appointment scheduling, front desk operations, and basic OPD billing. The position plays a key role in ensuring a smooth and professional patient experience. Key Responsibilities: Greet and assist patients and visitors courteously at the reception. Handle patient registration, appointments, and walk-ins efficiently. Coordinate with doctors and departments to manage daily OPD schedules. Generate and process OPD bills using the Hospital Information System (HIS). Collect consultation charges and issue proper receipts. Handle payments through cash, card, UPI, or insurance panels as applicable. Guide patients regarding their next steps consultation, diagnostics, pharmacy, etc. Maintain accurate and up-to-date patient records and documents. Attend to patient inquiries in person and over the phone professionally. Support the admission process and communicate room availability if needed. Coordinate with the billing, nursing, and medical teams for seamless service delivery. Ensure the front desk area is clean, organized, and functioning smoothly. Qualifications: Graduate in any discipline (preferred: BBA, BHM, or healthcare-related field). 1–3 years of experience in hospital front office operations including basic billing. Familiarity with Hospital Information Systems (HIS) and OPD billing workflows. Basic understanding of insurance and TPA processes is a plus. Skills & Competencies: Strong communication and interpersonal skills. Customer-service focused with a polite and calm demeanor. Good computer skills, especially MS Office and billing software. Attention to detail and ability to handle cash and billing transactions. Ability to multitask in a fast-paced healthcare environment. Fluent in English and local language(s). Regards Shobhit Nayal Calling 8800715941 WhatsApp 9810802312

Educational Qualification - MBBS/BAMS/BHMS Preferable: Diploma in Hospital Administration /Masters in Business Administration Experience / Knowledge - 3-7 years of experience Professional skills Good understanding in clinical area, NABH process. Hands on Exp in clinical area and NABH process. Job Duties & Responsibilities: Assist the Medical Superintendent in handling the medical staff in the organization and is responsible for the effective functioning of clinical and ancillary services. To work closely with the heads of clinical and ancillary service of clinical services, diagnostic and treatment facilities, and prepare protocols for efficient patient care & with the nursing service in developing proper procedures for good nursing and supportive care to patients. Adopts systems to monitor and improve the quality of care, utilization of facilities, turnover and performance of staff. Develops policies and procedures to safeguard staff and patients against iatrogenic injuries and nosochomial infections. Participate in the recruitment of residents and paramedical staff, appropriately delegate duties and responsibilities to them and makes them accountable. Ensures that medical and paramedical staff function effectively and thereby run hospital smoothly and efficiently. Responsible for effective communication between the hospitals and its employees and thus issues circulars and attends interpersonal and departmental meetings. Assist Medical Superintendent in the medico legal, ethical and research issues concerned with patient care and coordinates with the respective clinical heads in this regards. Promotes continuing professional education of medical and paramedical staff. Work in close collaboration with Consultants, Nursing and other Clinical services to ensure delivery of world class Healthcare services. Ensuring the Statutory and regulatory requirements of the hospital. Monitoring of clinical outcomes/compliances.

We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Delivery in Chennai. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality patient care. Coordinate with healthcare professionals to develop and implement effective treatment plans. Monitor and analyze patient outcomes to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and improve service quality. Develop and maintain relationships with key stakeholders, including patients, families, and healthcare providers. Identify and mitigate risks associated with healthcare service delivery. Job Minimum 8 years of experience in healthcare management or a related field. Strong knowledge of healthcare operations, including patient care, billing, and claims processing. Excellent communication and interpersonal skills are required to work effectively with diverse stakeholders. Ability to analyze data and make informed decisions to drive business outcomes. Strong problem-solving skills to resolve complex issues. Experience working in a fast-paced environment with multiple priorities and deadlines.

Looking for a skilled Senior Director - Solutions to lead our team at Omega Healthcare Management Services Private Limited in Bangalore. The ideal candidate will have 18-22 years of experience. Roles and Responsibility Develop and implement comprehensive solutions to meet client needs. Lead cross-functional teams to deliver high-quality services. Collaborate with clients to understand their requirements and provide tailored solutions. Analyze market trends and competitor activity to identify opportunities. Provide strategic guidance and support to junior team members. Ensure timely delivery of projects and tasks. Job Proven track record of success in managing complex projects and teams. Strong understanding of healthcare management principles and practices. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. Strong analytical and problem-solving skills. Experience in leading and mentoring junior team members. IndustryCRM/ IT Enabled Services/BPO. Company nameOmega Healthcare Management Services Pvt. Ltd.

Doctor & Referral Network Management: Build and maintain strong relationships with referring doctors, optometrists, and healthcare providers . Act as the primary liaison between the hospital and external doctors, ensuring smooth patient referrals. Develop and implement referral strategies to increase patient inflow from external clinics and hospitals. Organize regular meetings, CMEs (Continuing Medical Education), and workshops for referring doctors. Address queries from referring doctors regarding patient treatment plans and progress. Patient Referral Coordination: Oversee the entire referral process , ensuring a seamless experience for patients and referring doctors. Coordinate with outpatient, inpatient, and surgical departments to facilitate timely appointments and treatments. Ensure proper documentation and tracking of referred patients, including follow-ups and feedback. Maintain an up-to-date database of referring doctors and healthcare institutions . Marketing & Outreach: Develop targeted outreach programs to expand the hospitals referral base. Organize doctor networking events, medical conferences, and community engagement programs . Collaborate with the marketing team to design referral brochures, newsletters, and digital campaigns. Represent the hospital at medical events and networking opportunities . Data Analysis & Reporting: Monitor and analyze referral trends , providing insights to improve hospital services. Prepare monthly and quarterly reports on referral performance and outreach effectiveness. Identify gaps and opportunities in the referral network to enhance hospital growth. Skills: Experience: 5+ years of experience in a hospital referral team, business development, or healthcare relationship management. Proven experience in building doctor networks and managing patient referrals . Previous experience in an eye hospital or ophthalmology-related field is an advantage. Kindly reach out to karthikeyan.p@dragarwal.com anusha.t@dragarwal.com - 9566082242.

Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years’ Experience Hospital/Medical/Health Insurance service. Candidates with experience in Hospital IP/OPD/Floor Management. Skill(s) required: Communication Skills (Written and Oral). Customer Centricity, Empathy. Basic Understanding of the Health Industry. MS Excel/Google Sheets. Mobile to go around multiple hospitals basis the business requirements. Interested Candidates can share their profiles to neethu.k@mediassist.in

Job description Roles & Responsibilities: Ensure smooth functioning of all healthcare operations in the assigned hospital. Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence. Handling the revenue of the hospital. Ensure smooth functioning of the assigned branch. Tracking branch performance. Focus on patient satisfaction and quality. Credit billing status to be monitored. Pending ALs to submission of bills. Checking of Counsellors reports daily for Advise Vs Converted / Counselled. Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA. Report to be submitted to Management. Giving On Job training to Counselors, Patient care associates. Random Counseling. Random Patient Calls (Post OP Patients, General Patients, Emergency Cases) Interaction with Doctors about Targets, High Value Cases & Procedures. Co-ordination with Surgeons. Attending to patient Complaints of your zone & speaking to them personally. Prepare monthly tour plan and submit for approval. Daily and monthly report with summary of area with explanation. Define and drive Standard Operating Procedures for service excellence. Kindly share your updated resume to anusha.t@dragarwal.com/karthikeyan.p@dragarwal.com Contact/WhatsApp to Anusha Talapaneni/Karthik - 9566082242/9176123486

Position:- Floor Coordinator (Female) at Metro Hospitals, Faridabad Experience:- 1-5 Years Qualification:- Graduate Note: Hospital Experience is mandatory. Email:- hrd@metrohospitalfaridabad.com Contact:- 9999202119 (Shankey- HR Department)

URGENT HIRING !!! For more information call or whatsapp +91 9650733400 location's : Canada , Australia , UK, New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Conducting medical examinations, including pre-employment and periodic health check-ups, to assess the overall health status of employees. Diagnosing and treating common illnesses and injuries, providing appropriate medical interventions and prescriptions. Managing medical emergencies within the workplace, ensuring prompt and effective responses to critical situations. Collaborating with healthcare professionals and specialists for referrals, consultations and further medical investigations. Implementing preventive health measures, such as vaccination programs, health awareness campaigns and ergonomic assessments. Providing health education and counselling to employees on various topics, including nutrition, lifestyle modifications and stress management. Maintaining accurate medical records and confidentiality of employee health information. Participating in developing and implementing health and safety policies and procedures

Now Hiring: Healthcare Ops Manager (4+ yrs exp) in Bangalore! Lead homecare ops, manage teams, and grow fast. Fluent in Kannada/Hindi, Excel-savvy, join in 7–14 days. Big role, real impact. Apply now – your next career leap starts here.

Responsible for overall hospital operations during assigned shifts,Acts as the point of contact for escalations, coordinates with departments to ensure patient care standards and handles administrative duties, emergencies, and issues as needed

Manages daily floor activities, ensures smooth patient flow, coordinates between departments, addresses patient and staff queries, and maintains proper documentation for admissions, discharges, and transfers.

Role & responsibilities .1 _Hospital Operations_: Oversee daily hospital operations, including patient care, staff management, and facility maintenance. 2. _Policy Development_: Develop and implement policies and procedures to ensure compliance with regulatory requirements. 3. _Budget Management_: Manage operational budgets, ensuring effective resource allocation and cost control. Human Resources 1. _Hiring and Recruitment_: Oversee hiring and recruitment processes, ensuring the hospital attracts and retains top talent. 2. _Staff Development_: Develop and implement staff development programs, enhancing employee skills and knowledge. 3. _Employee Relations_: Foster positive employee relations, addressing staff concerns and promoting a positive work environment. Preferred candidate profile 1. _Quality Improvement_: Drive quality improvement initiatives, ensuring high-quality patient care and services. 2. _Regulatory Compliance_: Ensure compliance with regulatory requirements, including accreditation and certification standards. 3. _Risk Management_: Identify and mitigate operational risks, ensuring patient safety and quality care. Stakeholder Management 1. _Patient Relations_: Foster positive patient relations, addressing patient concerns and feedback. 2. _Stakeholder Engagement_: Engage with stakeholders, including hospital leadership, staff, and external partners. 3. _Communication_: Ensure effective communication across departments and stakeholders. Requirements: 1. _Master Degree or Post Graduation_: In Healthcare Administration, Business Administration, 2. _Experience_: at least 12-15 Years of experience in hospital operations, healthcare administration. 3. _Skills_: Excellent leadership, communication, and problem-solving skills. Ability to drive operational excellence and lead cross-functional teams.

Role & responsibilities Patient Interfacing: Meeting with all new Patients admitted within 24 hours of admission. Take out the List of all the patients of the floor with financial update Will ensure orientation of the patient to the floor structure and important service no. Meet with the Floor RMO and introduce yourself and monitor his/her availability on the floor. Give a summary of your floor and any specific issue in morning meeting. Financial follow up of the high outstanding patients of the respective floor To coordinate Diagnostic Tests, specially night NPO patients and any other specific procedure To coordinate OT & Diagnostics Process of patients Meet all discharge patients and explain the discharge process to them To Coordinate for discharge patients with TPA & Billing. To coordinate for the next day discharge by EOD. Supervise the nursing of the respective floor for Discharge report folder of the discharge patient. It should be ready after discharge intimation Meet with all new patient of the day before leaving Make a list of plan discharge in coordination with nursing and submit to M.S office Submit an evening report of all new patients and any specific issue of any patient with room number to M.S office. Coordinating stock and inventory management of the floors. Documentation Compliance: Shall monitor all compliance for documentation of clinical file. Initial evaluation / blood Forms / Consent forms to be checked. Pre-auth forms, financial clearance, consent forms of all TPA patients to be checked. Preferred candidate profile BAMS/ BDS / BHMS preferable with Post Graduate Qualification in Hospital Management. 2 - 4 years of experience in Hospital Operations in a large healthcare facility.

Key Responsibilities 1 Supervision of below mentioned activities and departments regularly. Statutory Licenses •Front Office (Enquiry, Registration, admission, billing, financial counseling , Recovery etc) • Telephone Console, IP Services Management (PRE/ Indoor Patients Feedback) • Food & Beverages/ Kitchen • Housekeeping • Linen and Laundry • Pest Control • Bio Medical Waste Management • Security • Maintenance • Travel and Accommodation 2. To direct, supervise and coordinate functions and activities of all Non- Clinical operations. 3. To assume all duties of the Unit Head during his absences. 4. To supervise and co-ordinate of hospital activities. 5. To ensure procurement, maintenance and renewal of all statutory documents. 6. To consult and advise departmental needs on issues relate to operations of the hospital. 7. To recommend changes in administrative policies so as to carry out objectives of the hospital more effectively. 8. To assist in preparation of budgets and allocations of funds based on studies of cost, review of departmental budget estimates, familiarity with operating procedures, and discussion with departmental heads. 9. To recommend improvement of hospital facilities, including construction or renovation of structure and purchase of new equipment based on personal inspection of premises, consideration of hospital policies, knowledge of community needs and resources. 10. To ensure safety and security of the entire Hospital premises. 11. To resolve problems with department heads concerning such items as staffing, utilization of hospital facilities, equipment and supplies. 12. To meet with staff members to interpret changes in operational procedures. 13. To verify bills from various vendors. 14. To be responsible to maintain the quality of system support for logistics management, enquiry by the patient or public, patients support and care according to the standards laid down by the Company. 15. To communicate information or decisions to the medical staff. 16. To Schedule duties of staff in such as way to have efficient working. 17. To enforce staff rules and discipline of the doctors in consultation with the Centre Head. 18. To sign all leave applications pass through him for sanction by the Centre Head. 19. To do performance reviews of staffs in consultation with the Centre Head. 20. To coordinate with Clinical Head & Nursing Head for formal system of allocation of the hospital beds and ensures smooth working of the system. 21. To assist in identifying the utilization pattern of the materials and adapt economizing measures. 22. To ensure adequate coverage of staffing and any emergency problems. 23. To monitor proper recovery of payments. 24. To ensure proper inter-departmental co-ordination of all departments in the Hospital. 25. To handle customer grievances. 26. Monitor Customer feedback & patient round. 27.Resposible for any task assigned by the management as per the requirement.

Ensure exceptional patient experience and uphold standards of patient delight across all touchpoints. Manage and oversee the overall functioning, administration, and profitability of the hospital in line with organizational goals and policies. Drive operational efficiency by closely coordinating with department heads and functional leaders to meet performance and revenue targets. Address and resolve all operational challenges to ensure smooth center functioning, aligned with hospital objectives. Ensure compliance with quality standards and protocols across all clinical and non-clinical departments. Implement and monitor clinical and administrative SOPs to maintain consistent and quality service delivery. Foster a culture of courteous, efficient, and personalized service for patients, visitors, and other stakeholders. Monitor and analyze key performance indicators (KPIs) of the hospital; initiate corrective actions and continuous improvement plans as needed.

Job Summary: We are seeking a proactive and detail-oriented Operations Executive to join our healthcare team. This role is critical in ensuring the smooth day-to-day functioning of hospital or clinic operations, improving patient experience, supporting clinical departments, and optimizing administrative processes. The ideal candidate should have a background in healthcare management, strong organizational skills, and a passion for delivering operational excellence in a patient-centric environment. Key Responsibilities: 1. Operational Efficiency Coordinate and oversee day-to-day administrative and non-clinical operations across departments. Ensure adherence to SOPs, quality protocols, and regulatory requirements. Monitor resource utilization and suggest areas for cost control and efficiency improvement. 2. Patient Experience Support front-office teams in managing patient flow, appointments, admissions, and discharges. Resolve operational bottlenecks impacting patient satisfaction. Collect and act on patient feedback to improve service delivery. 3. Staff Coordination Liaise with nursing, paramedical, housekeeping, and security teams to ensure seamless service delivery. Assist in staff scheduling and shift planning. Help train and onboard new operations personnel. 4. Vendor & Facility Management Coordinate with vendors for medical supplies, housekeeping, biomedical equipment maintenance, and utilities. Ensure timely preventive maintenance and address infrastructure issues. 5. Reporting & Compliance Maintain and update operational dashboards, MIS reports, and performance indicators. Ensure compliance with NABH/JCI/other accreditation standards. Assist with audits and documentation. 6. Technology & Systems Support the use of HIS (Hospital Information System) or EMR platforms. Troubleshoot minor issues and coordinate with IT for escalations. Qualifications: Bachelor's degree in Healthcare Management, Hospital Administration, Life Sciences, or related field (MBA/MHA preferred). 13 years of experience in hospital/clinic operations or healthcare administration. Familiarity with healthcare standards, compliance, and accreditation protocols (e.g., NABH). Proficiency in Microsoft Office and basic HIS/EMR software tools. Strong communication and interpersonal skills. Key Skills: Problem-solving and critical thinking Time management and multitasking Attention to detail Patient-first approach Team collaboration and leadership potential Knowledge of hospital protocols and workflows

Assist in cardiovascular procedures in the cath lab. Monitor and assess patient vitals before, during, and after procedures. Prepare and maintain cath lab equipment and supplies. Administer medications and provide patient care. Collaborate with the healthcare team on patient treatment plans. Ensure compliance with healthcare standards and protocols.