As a Patient Experience Executive in Gurgaon, your role will involve ensuring excellent patient experience across OPD & IPD by coordinating scheduling for appointments, monitoring and improving online patient reviews, and acting as the first point of contact for patient concerns and queries. Key Responsibilities: - Ensure excellent patient experience across OPD & IPD - Coordinate scheduling for OPD and IPD appointments - Monitor and improve online patient reviews - Act as the first point of contact for patient concerns and queries Qualifications Required: - 12 years of experience in patient relations, hospital operations, or customer service - Excellent communication skills with fluency in English - Polished personality with high patience, empathy, and caring attitude This is a full-time job with benefits including health insurance and Provident Fund. The work location is in person.,

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Patient Experience Executive