We are seeking a dynamic and hands-on HR Manager to manage the complete spectrum of HR functions for both our corporate office and manufacturing unit . This is an independent role requiring strong ownership, adaptability, and the ability to balance strategic HR planning with on-ground execution. Key Responsibilities Talent Acquisition & Onboarding Lead end-to-end recruitment for both white-collar (corporate) and blue-collar (manufacturing) positions. Develop effective sourcing strategies (job portals, referrals, agencies, campus hiring). Ensure seamless onboarding, induction, and orientation programs. Employee Relations & Engagement Serve as the primary HR point of contact for all employees across corporate and plant. Handle employee grievances, conflicts, and disciplinary actions in line with company policies. Drive employee engagement initiatives and cultural integration across both units. HR Operations & Compliance Maintain employee records, payroll inputs, attendance, and leave management. Ensure compliance with all labor laws, PF/ESI, factory act, and statutory requirements for manufacturing operations. Draft, update, and enforce HR policies and procedures consistently across units. Performance Management & Development Implement and manage OKRs/Performance Appraisal systems for employees at all levels. Identify skill gaps, training needs, and arrange relevant learning programs. Support leadership in succession planning and career pathing. Compensation & Benefits Coordinate salary structure design, payroll cycles, and statutory deductions. Manage benefits administration (insurance, allowances, reimbursements). Benchmark compensation to stay competitive in both corporate and plant markets. Health, Safety & Welfare (Manufacturing Unit Focus) Collaborate with plant leadership to ensure safety policies, audits, and compliance are followed. Address employee welfare needs such as canteen, transport, and accommodation support. Drive initiatives that foster a safe and inclusive workplace. Requirements Qualifications & Skills MBA/PGDM in HR or equivalent specialisation. 5–6 years of HR experience , with at least 3+ years in a manufacturing/plant setup. Strong knowledge of Indian labour laws, compliance, and HR operations. Excellent interpersonal and communication skills; ability to work independently. Proven ability to balance strategic HR initiatives with day-to-day execution. Strong problem-solving and conflict-resolution skills. Benefits What We Offer Opportunity to build and drive HR strategy for both corporate and manufacturing operations. High visibility role reporting directly to leadership. Dynamic, growth-driven environment with strong emphasis on learning and ownership.
We’re looking for a Senior Quality Manager to lead and transform our Quality Department into a proactive, independent function that drives product reliability and customer satisfaction, not just compliance. Key Responsibilities: Lead quality strategy across incoming, in-process, and final product inspection. Own supplier quality audits, defect reduction, and CAPA management. Implement AQL-based sampling (ANSI/ASQ Z1.4) and robust QC systems. Track and report IQC pass rate, FPY, rework rate, defect rates, and customer complaints via a monthly Quality Dashboard. Drive root cause analysis, process improvements, and customer complaint resolution. Prepare for ISO 9001 and regulatory audits while ensuring systems are actively followed. Mentor and upskill the quality team to work closely with production and suppliers. Requirements 8+ years in quality leadership, preferably in consumer electronics or medical devices. Strong knowledge of ISO 9001, ANSI/ASQ Z1.4, SPC, and CAPA systems. Proven ability to build quality systems from the ground up and reduce defects. Data-driven mindset with strong reporting and communication skills.
Key Responsibilities Own end-to-end project delivery for strategic initiatives, from scoping to execution to closure. Translate business goals into actionable project plans with clear milestones, owners, and KPIs. Drive cross-functional alignment across product, engineering, operations, finance, and external partners. Anticipate risks, manage dependencies, and proactively remove blockers to keep initiatives on track. Create structured reporting for leadership covering progress, risks, and resource allocation. Build agile yet scalable processes that balance speed of execution with long-term sustainability. Foster a culture of accountability, transparency, and continuous improvement within project teams. Requirements Qualifications 4–7 years of experience in project or program management, preferably in startups, healthcare, or tech-enabled businesses. Strong track record of delivering projects in dynamic and fast-scaling environments. Excellent communication, stakeholder management, and negotiation skills. Proficiency in modern project management tools (Jira, Asana, ClickUp, or equivalents). Ability to work effectively in ambiguous environments and design structure where none exists. PMP/Agile/Scrum certifications are a plus but not mandatory.
We are looking for a Customer Success Manager – Team Lead to oversee a team of customer success executives handling medical device clients. The role requires balancing direct customer interactions with strong leadership—ensuring service quality, managing team performance, handling escalations, and driving customer satisfaction. Key Responsibilities Lead, mentor, and manage a team of customer success executives, including shift planning, workload allocation, and performance monitoring. Handle escalated or aggressive customer situations with professionalism, setting an example for the team. Guide the team in managing client journeys, ensuring timely responses and high-quality support. Monitor KPIs (response time, resolution time, customer satisfaction) and provide regular feedback to the team. Conduct training, coaching, and knowledge-sharing sessions to build team capability. Collaborate with sales, product, and technical teams to address customer needs and escalations effectively. Prepare and share team performance reports with management, highlighting improvements and gaps. Implement best practices for customer engagement, compliance, and usage of medical device solutions. Drive customer success strategies to improve retention, adoption, and overall satisfaction. Requirements Qualifications & Skills Bachelor’s degree in Healthcare, Biomedical Engineering, Life Sciences, or Business Management (Master’s preferred). 5–7 years of experience in Customer Success / Client Services within Medical Devices / Healthcare / Consumer Electronics, with at least 2+ years in a team lead or supervisory role. Strong people management skills, including shift scheduling, coaching, and performance management. Experience in handling escalations, difficult clients, and conflict resolution. Excellent communication and interpersonal skills, with the ability to influence and motivate a team. Knowledge of healthcare compliance standards and medical device workflows. Analytical and process-oriented, with the ability to track KPIs and drive improvements. Willingness to travel occasionally for client visits or team support.
We are looking for a highly motivated and experienced Healthcare Product Support and Lead Conversion you will play a critical role in delivering exceptional customer service to our patients and converting leads into new business opportunities. You will be responsible for responding to patient inquiries, resolving concerns, and providing education on our healthcare services. Additionally, you will work closely with our sales team to convert leads into new business opportunities. Key Responsibilities: Product Support: Provide technical support and training to customers on our healthcare products. Troubleshoot and resolve customer complaints and issues Develop and deliver product usage demos Collaborate with cross-functional teams to resolve customer issues Respond to patient inquiries via phone, email, and chat. Resolve patient concerns and complaints in a timely and professional manner. Provide education on our healthcare services and benefits. Lead Conversion: Work closely with the marketing team to convert leads into new business opportunities. Follow up with leads to schedule appointments and consultations. Provide product/service information and benefits to leads. Patient Engagement: Engage with patients to understand their needs and preferences. Provide personalized support and guidance to patients. Foster strong relationships with patients to drive loyalty and retention. Data Entry and Reporting: Accurately enter patient data and interactions into our CRM system. Generate reports on patient interactions, lead conversion, and sales performance. Collaboration and Communication: Work closely with cross-functional teams, including sales, marketing, and clinical operations. Communicate effectively with patients, leads, and internal stakeholders. Requirements Degree in Life Sciences, Pharmacy, or related field 2-8 years of experience in sales and customer support in the healthcare industry Proven track record of success in sales and customer support Strong knowledge of healthcare products and regulations Ability to work in a fast-paced environment and prioritise multiple tasks Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and prioritise multiple tasks. Strong product knowledge and understanding of healthcare services. Proficient in CRM software and Microsoft Office.
Location: Hyderabad, India (On-site; willingness to travel as needed) Company Overview: Litemed is a fast-growing MedTech innovator specializing in connected wearable therapeutics. Our flagship product, Curapod, is at the forefront of pain management technology. We are targeting scalable, high-quality production to reach 10,000 units per month. Job Purpose: The Supply Chain Manager will lead, optimize, and oversee the end-to-end supply chain for Litemed’s Curapod product line. The primary goal is to ensure timely, cost-effective, and quality-centric manufacturing of at least 10,000 Curapods monthly, from sourcing to delivery. Key Responsibilities: Develop and execute a robust supply chain strategy to meet the monthly manufacturing goal of 10,000+ Curapods, balancing cost, quality, and delivery timelines. Oversee procurement of components, raw materials, and critical parts, negotiating with global and domestic vendors for best terms and reliability. Collaborate closely with R&D, manufacturing, quality control, and logistics teams to synchronize production planning and inventory management. Implement and optimize inventory control systems (including JIT, safety stock) to prevent shortages and overstock. Identify, evaluate, and onboard new suppliers and manufacturing partners as needed to ensure production continuity and scalability. Analyze production bottlenecks and proactively resolve supply chain disruptions or risks. Oversee logistics and distribution—including warehousing, packaging, and last-mile delivery—to ensure timely shipment and customer satisfaction. Establish and monitor KPIs on supply chain performance, costs, and on-time delivery metrics. Ensure compliance with healthcare device regulatory requirements, documentation, and certification related to supply chain and distribution. Drive cost optimization projects, process automation, and a culture of continuous improvement. Requirements Bachelor’s/Master’s degree in Supply Chain Management, Engineering, Operations, or a related field. 6+ years experience managing supply chains in medical devices, electronics, or high-volume manufacturing. Proven track record scaling manufacturing to ≥10,000 units/month. Deep knowledge of sourcing, vendor management, manufacturing process flows, logistics, and inventory systems. Experience with ERP and supply chain management tools/software. Exceptional negotiation, communication, and leadership skills. Analytical problem-solver with a strong sense of urgency. Exposure to regulatory standards relevant to medical device manufacturing (e.g., ISO 13485, Indian MDR) is a plus. Benefits What We Offer: Opportunity to join a mission-driven MedTech leader at a pivotal growth stage. Competitive salary and incentives. Collaborative environment with cross-functional teams. The chance to impact healthcare innovation directly and patient wellbeing.
We are looking for a Customer Success Manager – Team Lead to oversee a team of customer success executives handling medical device clients. The role requires balancing direct customer interactions with strong leadership—ensuring service quality, managing team performance, handling escalations, and driving customer satisfaction. Key Responsibilities Lead, mentor, and manage a team of customer success executives, including shift planning, workload allocation, and performance monitoring. Handle escalated or aggressive customer situations with professionalism, setting an example for the team. Guide the team in managing client journeys, ensuring timely responses and high-quality support. Monitor KPIs (response time, resolution time, customer satisfaction) and provide regular feedback to the team. Conduct training, coaching, and knowledge-sharing sessions to build team capability. Collaborate with sales, product, and technical teams to address customer needs and escalations effectively. Prepare and share team performance reports with management, highlighting improvements and gaps. Implement best practices for customer engagement, compliance, and usage of medical device solutions. Drive customer success strategies to improve retention, adoption, and overall satisfaction. Requirements Qualifications & Skills Bachelor’s degree in Healthcare, Biomedical Engineering, Life Sciences, or Business Management (Master’s preferred). 5–7 years of experience in Customer Success / Client Services within Medical Devices / Healthcare / Consumer Electronics, with at least 2+ years in a team lead or supervisory role. Strong people management skills, including shift scheduling, coaching, and performance management. Experience in handling escalations, difficult clients, and conflict resolution. Excellent communication and interpersonal skills, with the ability to influence and motivate a team. Knowledge of healthcare compliance standards and medical device workflows. Analytical and process-oriented, with the ability to track KPIs and drive improvements. Willingness to travel occasionally for client visits or team support.
As a Customer Success Manager Team Lead, your role will involve overseeing a team of customer success executives who cater to medical device clients. You will need to strike a balance between direct customer interactions and effective leadership to ensure service quality, manage team performance, handle escalations, and drive customer satisfaction. Key Responsibilities: - Lead, mentor, and manage a team of customer success executives, which includes tasks such as shift planning, workload allocation, and performance monitoring. - Handle escalated or challenging customer situations with professionalism, setting a positive example for your team. - Guide the team in effectively managing client journeys, ensuring prompt responses and delivering high-quality support. - Monitor key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction, providing regular feedback to the team. - Conduct training, coaching, and knowledge-sharing sessions to enhance the team's capabilities. - Collaborate with sales, product, and technical teams to address customer needs and escalations efficiently. - Prepare and share team performance reports with management, highlighting areas of improvement and any existing gaps. - Implement best practices for customer engagement, compliance, and the utilization of medical device solutions. - Drive customer success strategies aimed at enhancing retention, adoption, and overall satisfaction. Requirements: Qualifications & Skills: - A Bachelor's degree in Healthcare, Biomedical Engineering, Life Sciences, or Business Management (a Master's degree is preferred). - 5-7 years of experience in Customer Success/Client Services within the Medical Devices/Healthcare/Consumer Electronics industry, with at least 2+ years in a team lead or supervisory position. - Possess strong people management skills, including expertise in shift scheduling, coaching, and performance management. - Demonstrated experience in handling escalations, challenging clients, and conflict resolution. - Excellent communication and interpersonal skills, with the ability to influence and motivate your team effectively. - Proficiency in healthcare compliance standards and knowledge of medical device workflows. - Analytical and process-oriented mindset, with the capability to track KPIs and drive continuous improvements. - Willingness to occasionally travel for client visits or to provide support to the team.,
As the Project Manager, you will be responsible for owning end-to-end project delivery for strategic initiatives. This includes scoping, execution, and closure of projects. You will translate business goals into actionable project plans with clear milestones, owners, and KPIs. Your role will involve driving cross-functional alignment across product, engineering, operations, finance, and external partners. Anticipating risks, managing dependencies, and proactively removing blockers to keep initiatives on track will be crucial. Additionally, you will create structured reporting for leadership covering progress, risks, and resource allocation. It is essential to build agile yet scalable processes that balance speed of execution with long-term sustainability. You are expected to foster a culture of accountability, transparency, and continuous improvement within project teams. Qualifications Required: - 4-7 years of experience in project or program management, preferably in startups, healthcare, or tech-enabled businesses. - Strong track record of delivering projects in dynamic and fast-scaling environments. - Excellent communication, stakeholder management, and negotiation skills. - Proficiency in modern project management tools such as Jira, Asana, ClickUp, or equivalents. - Ability to work effectively in ambiguous environments and design structure where none exists. - PMP/Agile/Scrum certifications are a plus but not mandatory.,
As a Brand Marketing Lead/ Creative & Brand Marketing Manager at Curapods, you will play a crucial role in shaping the brand positioning and driving the creative and organic aspects of our marketing strategy. Your responsibilities will include defining and strengthening Curapods brand identity across various channels, leading organic marketing efforts such as social media, community building, content creation, and partnerships. You will collaborate closely with the design and content teams to develop engaging campaigns, blogs, videos, and brand assets. Additionally, you will oversee the social media executive to ensure consistent brand messaging and timely execution. Key Responsibilities: - Define and strengthen Curapods brand positioning, voice, and identity across all channels. - Lead strategy and execution for organic marketing initiatives including social media, community building, content creation, and partnerships. - Oversee and guide the social media executive to maintain consistent brand messaging and timely execution. - Collaborate with design and content teams to develop creative campaigns, blogs, videos, and brand assets. - Own content strategy by approving blogs, researching new content topics, and ensuring alignment with brand goals. - Build and nurture an engaged community of Curapod users through user-generated content, testimonials, advocacy, and community groups. - Analyze the performance of organic channels, track engagement metrics, and optimize strategies based on insights. - Stay updated on industry trends, competitors, and cultural moments to identify opportunities for Curapod to differentiate itself. - Work closely with the growth/paid marketing team to ensure a consistent brand experience across paid and organic channels. Qualifications Required: - 3-6 years of experience in brand marketing, content marketing, or social media leadership roles, preferably in D2C, consumer tech, wellness, or lifestyle brands. - Strong understanding of brand storytelling, content strategy, and social media ecosystems. - Creative thinker with the ability to translate ideas into engaging campaigns. - Hands-on experience with social media platforms, community management, and influencer collaborations. - Ability to manage and mentor a small team comprising social media, content, and design professionals. - Analytical mindset with the ability to measure creative effectiveness and optimize strategies accordingly. - Excellent communication, project management, and organizational skills. Joining Curapod will offer you the opportunity to be a key contributor in building a fast-growing health & wellness brand from scratch. You will have end-to-end ownership, where your ideas directly influence how Curapod is perceived. Moreover, you will be part of a dynamic, creative, and growth-driven environment that encourages experimentation and innovation.,
Location: Hyderabad, India (On-site; willingness to travel as needed) Company Overview: Litemed is a fast-growing MedTech innovator specializing in connected wearable therapeutics. Our flagship product, Curapod, is at the forefront of pain management technology. We are targeting scalable, high-quality production to reach 10,000 units per month. Job Purpose: The Supply Chain Manager will lead, optimize, and oversee the end-to-end supply chain for Litemed’s Curapod product line. The primary goal is to ensure timely, cost-effective, and quality-centric manufacturing of at least 10,000 Curapods monthly, from sourcing to delivery. Key Responsibilities: Develop and execute a robust supply chain strategy to meet the monthly manufacturing goal of 10,000+ Curapods, balancing cost, quality, and delivery timelines. Oversee procurement of components, raw materials, and critical parts, negotiating with global and domestic vendors for best terms and reliability. Collaborate closely with R&D, manufacturing, quality control, and logistics teams to synchronize production planning and inventory management. Implement and optimize inventory control systems (including JIT, safety stock) to prevent shortages and overstock. Identify, evaluate, and onboard new suppliers and manufacturing partners as needed to ensure production continuity and scalability. Analyze production bottlenecks and proactively resolve supply chain disruptions or risks. Oversee logistics and distribution—including warehousing, packaging, and last-mile delivery—to ensure timely shipment and customer satisfaction. Establish and monitor KPIs on supply chain performance, costs, and on-time delivery metrics. Ensure compliance with healthcare device regulatory requirements, documentation, and certification related to supply chain and distribution. Drive cost optimization projects, process automation, and a culture of continuous improvement. Requirements Bachelor’s/Master’s degree in Supply Chain Management, Engineering, Operations, or a related field. 6+ years experience managing supply chains in medical devices, electronics, or high-volume manufacturing. Proven track record scaling manufacturing to ≥10,000 units/month. Deep knowledge of sourcing, vendor management, manufacturing process flows, logistics, and inventory systems. Experience with ERP and supply chain management tools/software. Exceptional negotiation, communication, and leadership skills. Analytical problem-solver with a strong sense of urgency. Exposure to regulatory standards relevant to medical device manufacturing (e.g., ISO 13485, Indian MDR) is a plus. Benefits What We Offer: Opportunity to join a mission-driven MedTech leader at a pivotal growth stage. Competitive salary and incentives. Collaborative environment with cross-functional teams. The chance to impact healthcare innovation directly and patient wellbeing.
About Litemed Litemed is a growing healthcare and wellness brand dedicated to creating innovative, people-focused solutions. We’re looking for a creative Graphic Designer who can bring ideas to life visually — from digital campaigns and social media creatives to brand collaterals and product designs. Key Responsibilities Develop visually engaging designs for digital platforms — social media, website, emailers, and marketing campaigns. Create print materials such as brochures, posters, product labels, and internal communication designs. Collaborate with the marketing and content teams to translate concepts into strong visual stories. Maintain brand consistency across all visual assets and ensure adherence to brand guidelines. Ideate and design layouts for presentations, internal newsletters, and product packaging. Stay updated on design trends and bring fresh creative ideas to the table. Requirements Bachelor’s degree or diploma in Graphic Design, Visual Communication, or related field. 4-5 years of experience in graphic design (healthcare, wellness, or lifestyle sector preferred). Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva. Basic knowledge of motion graphics, video editing, or UI/UX design is a plus. Keen eye for detail, creativity, and a good sense of aesthetics and color. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Benefits What We Offer Opportunity to work on impactful healthcare and wellness branding. Collaborative and creative team environment. Flexibility, ownership, and space to innovate.
About Litemed Litemed is a Hyderabad-based med-tech startup that created Curapod, a wearable light therapy device offering non-invasive, clinically backed pain relief. Founded in 2022, it's backed by VC funding and focused on making drug-free therapeutic solutions accessible and effective. Role Overview We are looking for a hands-on and creative Social Media Marketing Manager who can not only plan and manage digital campaigns but also ideate, create, and shoot content that brings our brand to life. This role combines strategy with execution—perfect for someone who enjoys being both behind the camera and in front of the metrics. Key Responsibilities Develop and execute a social media strategy aligned with brand goals Create, shoot, and edit engaging content (reels, videos, photos, stories, posts) for various platforms. Manage content calendars and campaigns across Instagram, Facebook, LinkedIn, YouTube, Twitter, Quora etc. Ideate both organic and paid campaigns to build awareness, engagement, and conversions Collaborate with design, product, and marketing teams to ensure brand consistency Track analytics and prepare performance reports with insights for optimization Manage community engagement; respond to comments, DMs, and build relationships Stay updated with content trends, platform updates, and competitor activity. Requirements Requirements 1–3 years of experience in social media/content creation (healthcare wearables or agency experience preferred) Ability to conceptualise, shoot, and edit short-form content (reels, product videos, lifestyle shoots) Strong understanding of social platforms and analytics tools Basic knowledge of paid ads (Meta/Google Ads is a plus) Creative mindset with excellent communication skills Self-starter who can balance creativity with data-driven decision-making
About Litemed At Litemed, we’re redefining pain relief. Born in Hyderabad and backed by venture capital, we created Curapod — a first-of-its-kind wearable light therapy device that offers non-invasive, drug-free, clinically backed pain relief. If the idea of working at the intersection of healthcare, technology, and storytelling excites you — you’ll feel right at home here. The Role We’re looking for a Content Writer who can make complex science sound simple — and stories feel human. You’ll write everything from insightful long-form blogs to snappy video scripts , helping shape how people perceive modern pain management. If you think in ideas, love a well-timed metaphor, and can switch between educational and emotional with ease — we’d love to meet you. What You’ll Do
Role Overview We are looking for a Brand Marketing Lead/ Creative & Brand Marketing Manager to own and drive the creative and organic side of our marketing. This role will shape Curapod’s brand positioning, lead our social and community presence, and manage the creative output across content, design, and campaigns. You’ll be responsible for building a strong, relatable brand identity while ensuring consistent storytelling across all touchpoints. You’ll manage our Social Media Marketing (SMM) executive and collaborate closely with the content and design teams to deliver high-quality, engaging, and impactful work. Key Responsibilities Define and strengthen Curapod’s brand positioning, voice, and identity across channels. Lead strategy and execution for organic marketing: social media, community building, content, and partnerships. Oversee and guide the social media executive, ensuring consistent brand messaging and timely execution. Collaborate with design and content teams to develop creative campaigns, blogs, videos, and brand assets. Own content strategy: approve blogs, research new content topics, and ensure alignment with brand goals. Build and nurture an engaged community of Curapod users (UGC, testimonials, advocacy, groups). Analyse performance of organic channels, track engagement metrics, and optimize based on insights. Keep an eye on industry trends, competitors, and cultural moments to identify opportunities for Curapod to stand out. Work closely with the growth/paid marketing team to ensure a consistent brand experience across paid and organic. Requirements What We Are Looking For 3–6 years of experience in brand marketing, content marketing, or social media leadership roles (preferably D2C, consumer tech, wellness, or lifestyle brands). Strong understanding of brand storytelling, content strategy, and social media ecosystems. Creative thinker with the ability to translate ideas into campaigns that drive engagement. Hands-on experience with social media platforms, community management, and influencer collaborations. Ability to manage and mentor a small team (SMM, content, design). Analytical mindset – able to measure creative effectiveness and optimize accordingly. Excellent communication, project management, and organizational skills. Benefits Why Join Curapod? Be a key part of building a fast-growing health & wellness brand from the ground up. End-to-end ownership: your ideas will directly shape how the world sees Curapod. Dynamic, creative, and growth-driven environment with room to experiment and innovate.