Front Office Receptionist

1 years

1 - 3 Lacs

Posted:18 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:
The Hospital Receptionist will be the first point of contact for patients, visitors, and callers. The role involves managing patient appointments, providing information, and ensuring a smooth and professional experience for all hospital visitors.

Key Responsibilities:

  • Greet patients, visitors, and guests in a friendly and professional manner.
  • Manage patient appointments and registrations efficiently.
  • Answer phone calls and respond to inquiries regarding hospital services.
  • Maintain patient records and ensure accurate data entry in the hospital management system.
  • Coordinate with doctors, nurses, and other hospital staff to facilitate patient flow.
  • Handle billing inquiries, payments, and insurance documentation when required.
  • Ensure the reception area is clean, organized, and welcoming.
  • Manage visitor queues and guide patients to appropriate departments.

Required Skills & Qualifications:

  • High school diploma or equivalent; a diploma in healthcare administration is a plus.
  • Prior experience in hospital or healthcare reception preferred.
  • Excellent communication and interpersonal skills.
  • Basic computer skills; familiarity with hospital management software is an advantage.
  • Professional and courteous demeanor with strong customer service orientation.
  • Ability to multitask in a fast-paced environment.

Job Type: Full-time

Pay: ₹15,000.00 - ₹26,035.71 per month

Experience:

  • Front Office : 1 year (Preferred)

Work Location: In person

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