306 Hospital Operations Jobs - Page 9

The purpose of the role is to provide effective Operational support to the process and actively resolve hospital operations issues. Positions are available at Palwal and with our affiliates in Rewari and Rohtak. Please mention location preference before applying. Taking Care of all incoming help requests from patients, direct contact or via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all patients queries Deliver excellent patient care services Partner with team leaders / managers to identify training and learning issues to better serve the operational needs. Update job knowledge by participating in self-learning opportunities.

Role & responsibilities 1. Should handle Hospital Operation Theatre (OT) Administration and Operations . 2. Should coordinate OT case postings with surgeons. 3. Manage OT equipment's 4. Manage TAT of all the OT department administration. . Preferred candidate profile 1. Candidates with Hospital Industry experience is only preferrable. 2. Candidates with Operation Theatre functionality knowledge is preferrable.

Role & responsibilities 1. Heads the Hospital Operations 2. Responsible for P/L of Hospital. 3. Incorporate new strategies to improve patients footfalls 4. Streamlining Hospital operations of all the departments. Preferred candidate profile 1. Candidates with Hospital operations experience are preferrable. 2. Candidates who has experience in managing 300+ Hospital beds capacity/ Multispecialty Hospital are preferable.

Kangaroo Care Women & Children HospitalsName Department: IPDDesignation: Incharge - IPDReporting to: Manager - OperationsJob Description Overall Supervision and functioning of the department to deal with billing clarifications with respect to Cash, TPA, corporate. Ensure staff training in billing & Billing audit Policy. Improve processes to achieve quick and error free billing. Primary Responsibilities Deposit Collection Ensure that the admission deposit is collected as per policy at the time of admission Ensure that the surgeries are proceeded only after collection of OT clearance amount minimum of 70% of the package IP Service Posting Ensure that the services provided to patients are posted in HIS on regular basis The respective stakeholders are informed regarding pending service posting and ensure the same is completed within 12 hours of informing OT billing Ensure the OT billing is closed within 4 hours of surgery completion. In case of items where GRN is pending, ensure that the OT billing is closed within 24 hours of surgery completion IP Billing Ensure that all the patients leave the hospital only after paying complete bill and bill closure in software and discharge clearance is issued to all the patients Keep track of Open bills of discharged patients and get them closed withing 24 hours Credit Billing In case of credit/corporate patients, the bill must be closed after receiving Final authorisation from the TPA/insurance company and clearing the patient payable amount from the patient Ensure that the required Document are sent as soon as possible and any query is resolved within 24 hours Discounts Ensure the staff, clinicians and their next of kin are given discounts as per policy Authorise the discounts as per policy for cash patients and ensure that the discount remarks are entered properly in HIS Ensure the discount approvals are taken in designated forms and authorisation is taken from respective authorities as per policy. The scanned copies of forms are uploaded in HIS for future reference. Bill cancellation & refund Authorise the bill cancellations due to billing error, admission cencellation or any other reasons. Document the same in HIS under reason for cancellation Ensure the refund is processed within 24 hours of bill cancellation Outstanding Ensure that the Daily monitoring of bill status and collection of outstanding is done without failure Bill Audits Ensure that 100% of the bills are audited before closing the bills. Recounselling In case the interim bill of patient goes beyond the estimate, ensure the staff informs the financial counsellor for recounselling of the patient Weekly responsibilities Review the weekly Score cards for Billing, Credit cell & Credit control Analyse the reasons for poor performing parameters and plan for improvement Keep track of outstandings cleared from Corporate, TPA and Govt schemes and accordingly get it closed in TCS Audit minimum 10% of IPD discharge files. Monthly responsibilities Prepare and present Monthly MIS to higher management. Discuss the challenge areas, propose and implement solutions Departmental Audit to review the process and Compliance to Policy and processes in Operational Areas Setting quality indicators and performance indicators of the department as per the policy of the Unit. Thouroughly Check the service master once in a months for for 10% of service codes in IPD bills for duplicate code, zero value items, pricing version vs payer type, payer name duplicacy, pricing/laddering across various room categories and get the same corrected Review monthly performance of OPD in terms of Business, Predictability, Patient Experience and timeliness General Responsibilities Tarrif & SOC Ensure that the SOC is updated in HIS as per the revised charges annually Ensure that the SOC is revised every year after market research and the same is implemented after getting approval from higher authorities Packages Ensure that all the packages/payer are created and the charges are updated as per SOC in HIS In case of any new package, propose the package and get it created through IT team. New service creation In case any new service needs to be created, ensure the same is requested to IT for creation as per standard process and the charges across all room/payer categories are updated Service master management Thouroughly Check the service master once in six months for duplicate code, zero value items, pricing version vs payer type, payer name duplicacy, pricing/laddering across various room categories and get the same corrected Staff Management Prepare duty rotation for the billing staff and ensure that the staff is properly trained in all standard processes of billing Ensure availability of sufficient number of staff in department Ensure the staff are well trained for delivering their duties Plan and design growth plan of staff Provide proper Job description and KRA KPIs to all the non-clinical staff Performance appraisal of staff Key Skills and Qualifications Minimum Education B. Com/ M. Com/BBA

POSITION Middle Office VP (Recon & Payments), Loans Servicing DEPARTMENT Operations LOCATION: Bangalore India Summary of Role The successful candidate will join Loan admin operations team within Apex Fund Services to help build and grow out loan servicing business. They will work alongside the local Middle Office Manager, helping to onboard systems, define processes and build a global team to service a new product. The Candidate The candidate will have a good working knowledge and experience working with CLOs, CDOs, Credit Funds and the different types of Loans. They will be driven and motivated to achieve excellence through hard work, good organization skills, excellent communication and attention to detail. Main Responsibilities: Cash/Position ReconciliationResponsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including Supervise, mentor and develop a team, fostering positive and collaborative work environment Collaborate with cross functional teams to resolve issues and provide insight into open items. Reviewing the daily reconciliation of cash transactions Reviewing daily reconciliation of Apex/Client positions Ensuring aged breaks (over 7 days) are addressed and escalated Processing and reconciling data in various systems Actively researching discrepancies with various agents and internal teams Preparing and ensuring all Reporting is issued within the required timeframes Preparing and assisting with various reports required by internal teams Approving cash wires/swift payment Other Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including Preparing & Review procedural documents Preparing daily/Monthly KPI / MIS reporting pack Support in Business enhancements and development Raising areas where operational efficiency can be improved Other duties as assigned by Management Qualifications, Skills and Experience: Degree in Accounting/Finance, or a relevant qualification Candidate should have 10+ years’ experience working in Loan Services Extensive knowledge of loans, Credit funds, Reconciliation Understanding or knowledge of various security types – Private Debt, Syndicated Loans, Bi-Lateral Loans, Understanding of Loan trade lifecycle Working knowledge of Solvas would be an added advantage Knowledge of Kyriba and/or Mendex application would be desirable Knowledge and experience with settlements including Clearpar Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite) preferred Role-Specific Competencies/ Skills: Strong communication and analytical skills Strong organisational skills Accurate and acute attention to detail Adaptability - able to change tasks quickly as business needs dictate Uses discretion when dealing with sensitive and confidential information Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience Proven ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly Self-motivated Punctuality DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

A Medical Superintendent is the administrative and medical head of a hospital, responsible for overseeing all aspects of its operations . They ensure the delivery of high-quality medical services, maintain patient safety, and manage the hospital's finances and personnel. This role involves a combination of clinical and managerial duties, requiring strong leadership and decision-making skills. Key Responsibilities: Administrative Leadership: Oversee daily hospital operations, ensuring smooth functioning of all departments. Clinical Oversight: Supervise clinical departments and medical/non-medical staff, ensuring high-quality care. Patient Safety: Implement and monitor patient safety procedures, including infection control policies and addressing adverse incidents. Staff Management: Manage staffing levels, recruitment, training, and performance evaluations. Quality Assurance: Oversee the delivery of quality primary and secondary health care, and monitor and improve clinical outcomes. Financial Management: Develop and manage the hospital's budget and financial resources. Legal and Regulatory Compliance: Ensure the hospital adheres to all relevant regulations and guidelines. Community Relations: Interact with patients, families, and other stakeholders to ensure positive patient experiences and community engagement. Community Relations :: Develop and implement the hospital's strategic plan to achieve its goals and objectives. Required Skills: Leadership and Management : Strong leadership, communication, and interpersonal skills are essential for managing a large and diverse team. Clinical Expertise: A strong understanding of medical procedures and protocols is necessary to ensure high-quality patient care. Financial Acumen: Knowledge of budgeting, financial planning, and resource management is crucial for managing the hospital's finances. Communication and Interpersonal Skills: Effective communication skills are essential for interacting with staff, patients, and other stakeholders. Problem-solving and Decision-making: The ability to analyze problems, make sound decisions, and implement effective solutions is essential for managing the hospital's operations. Organizational and Planning Skills: Strong organizational and planning skills are necessary to manage the hospital's workload and ensure smooth operations.

In these roles, you will be responsible for The coder reads the documentation to understand the patient's diagnoses assigned Transforming of healthcare diagnosis, procedures, medical services, and equipment into universal medical alphanumeric codes Creating uniform vocabulary for describing the causes of injury, illness & death is the role of medical coders Medical coding allows for Uniform documentation between medical facilities The main task of a medical coders is to review clinical statements and assign standard Codes Coding and abstracting information from provider patient medical records and hospital ancillary records per facility and/or state requirements. Following strict coding guidelines within established productivity standards. Attending meetings and in-service training to enhance coding knowledge, compliance skills, and maintenance of credentials. Maintaining patient confidentiality. Required Skills for this role include 4 + years of experience working with CPT and ICD-10 coding principles, governmental regulations, protocols and third party requirements regarding medical billing. Coding certification is Mandatory, should have exposure in Radiology Should have experience in auditing and should play an mentor role for freshers 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Ability to work scheduled shifts from Monday-Friday 7:30 AM to 5:30 PM IST and the shift timings can be changed as per client requirements. Flexibility to accommodate overtime and work on weekend"™s basis business requirement. Ability to communicate (oral/written) effectively in English to exchange information with our client

Role & responsibilities Monitoring Room Preparedness and Room Availability in IP Room Upgradation and approval documentation Roster management for Duty Doctors Tracking timely preparation of Discharge summary and its completeness Monitoring and reducing TAT for Discharge Tracking Financial Clearance for OT/Discharge Monitoring F&B Services in IP along with Dietician Tracking Critical Value Reporting from Lab Tracking Diagnostic sample processing & Reports for IP patients IP Patient Feedback Collection / Patient Testimonials & Google Reviews Inventory Management for IP in coordination with Stores a. Linen b. Stationary c. Drugs and Consumables d. Instruments & Equipment e. Furniture & Fixtures Tracking IP Sub store consumption Medical Records Completion and Storage Charge sheet updation for IP Patients IP Billing adherence ( DCI ) and timely charging to reduce discharge time Tickets for Bill Discount in Adbhutam Tracking & Reducing Miscellaneous charging Tracking Open bills/ Reopening of bills/ Bill Cancellations in Insta Billing module Creation & Updation of Codes/ Rates in Insta for IP Billing Timely submission of TPA files Handling Queries from TPA for closure along with IP billing Capturing of Corporate Company Names in Insta Billing module Discharge kits handover to delivery patients and tracking inventory for reorder Coordination for Maintenance/ Biomedical / IT issues closure Monitoring H/K & Pest control services in IP Monitoring Laundry Services Infection Control & Safety Protocol Adherence in IP Adherence to Visitor Policy Complaint Management for IP Services Night MOD duties MIS Preparation and Reporting Preferred candidate profile To ensure that the Namaste Culture is the beginning of all service deliveries as an IP Manager Answer customer questions regarding billing, service problems, products and features. To ensure patients/customers are not disturbed by maintaining the noise levels at the nursing stations To proactively ensure that the coordination with insurance department is done for the benefit of the customer To attend a minimum of 2 workshops in service excellence in coordination with the L&D department and a minimum of 20 hours of trainings To maintain an Average Resolution time of 2 hours for escalations raised towards customer service provided. To ensure NPS scores are above 95 % and Google Rating Scores are above 4.5 rating. To ensure that the 3E (Empathy, Expertise and Excellence) concept and TLC (Tender Loving Care) concept is imbibed in practice at work The IP Manager is responsible for all employees under his/her department to follow the points mentioned above

* Understand financial reports (at least P&L statement). Demonstrate ability to link financial targets to operational goals, plan and execute operational changes in the organization. * Practical Financial acumen in managing budgets, JD Continu...

Bhagwan Mahaveer Cancer Hospital & Research Centre is looking for IPD Billing Executive to join our dynamic team and embark on a rewarding career journey. Generate invoices for clients using billing software Process payments and reconcile accounts Resolve billing issues and disputes with clients Maintain accurate and up-to-date billing records and documentation Monitor and track the billing process to ensure timely and accurate billing Communicate with clients to gather necessary information and resolve billing issues

Ensure exceptional patient experience and uphold standards of patient delight across all touchpoints. Manage and oversee the overall functioning, administration, and profitability of the hospital in line with organizational goals and policies. Drive operational efficiency by closely coordinating with department heads and functional leaders to meet performance and revenue targets. Address and resolve all operational challenges to ensure smooth center functioning, aligned with hospital objectives. Ensure compliance with quality standards and protocols across all clinical and non-clinical departments. Implement and monitor clinical and administrative SOPs to maintain consistent and quality service delivery. Foster a culture of courteous, efficient, and personalized service for patients, visitors, and other stakeholders. Monitor and analyze key performance indicators (KPIs) of the hospital; initiate corrective actions and continuous improvement plans as needed.

Interested candidate can share their CV at resumes@miracleshealth.com or call at 7678254255

Interested candidate can share their CV at resumes@miracleshealth.com or call at 7678254255

Role & responsibilities Institute of Neurosciences Kolkata is looking for Medical Superintendent ( Ex- Armed Forces ) to join our dynamic team and embark on a rewarding career journey Senior hospital administrator who oversees both the administrative and medical aspects of a hospital, ensuring its smooth operation and delivery of high-quality patient care. Responsible for all Medical administrative work. Required Candidate profile Supervise clinical departments and Medical staff, ensuring quality of care and patient safety. Identify areas for improvement in hospital operations and implement changes to enhance patient. Key Skills Hospital Administration Medical Administrations Clinical Operations Medical Services NABH Accreditation Salary : Salary as per industry standards Interested candidates share your resume. Contact: 033 4030 9951 Email: senguptarp@gmail.com info@neurokolkata.org dranupam.chattoraj@neurokolkata.org hrd@neurokolkata.org

This is a full-time on-site role for an Assistant Medical Superintendent at Fortis Healthcare in India. The Assistant Medical Superintendent will be responsible for overseeing day-to-day operations, managing medical staff, ensuring quality patient care, and maintaining compliance with healthcare regulations. Qualifications Medical degree and relevant medical qualifications - Pref. BDS/MBBS & MBA/MHA Experience in hospital administration and management - Pref. 5-7 yrs Strong leadership and decision-making skills Excellent communication and interpersonal skills Knowledge of healthcare regulations and compliance standards Ability to work collaboratively in a team setting Previous experience in a similar role is a plus Postgraduate degree in Healthcare Management is beneficial Key Job Responsibilities Managing Medical Services - Overseeing and coordinating medical services, ensuring the smooth functioning of clinical activities. Supervising Operations - Monitoring daily operations of medical departments to ensure they adhere to hospital policies, health regulations, and patient care standards. Compliance and Documentation - Ensuring proper documentation and reporting of medical incidents, quality audits, and compliance with regulatory requirements. Quality Assurance - Implementing and maintaining quality control systems, ensuring the delivery of high-quality patient care. Resource Management: Managing inventory, optimizing manpower, and effectively utilizing hospital resources. Team Management - Leading and managing medical staff, including nurses, RMOs, and OT staff, including managing duties, leaves, and rosters. Patient Care - Ensuring the quality of healthcare provided to patients, managing patient flow in various departments like ICU, Emergency, and OPD. Collaboration and Coordination - Working with other departments to improve processes and services, including patient relations, facilities, and financial aspects. Budget and Financial Management - Ensuring proper utilization of the hospital budget and managing financial aspects like cost optimization and procurement. Training and Development - Providing training to medical staff to improve their skills and enhance their ability to perform their duties effectively. Compliance with Regulations - Ensuring adherence to hospital board regulations and compliance with relevant laws and regulations. Continuous Improvement - Identifying areas for improvement and implementing changes to enhance hospital operations and patient care MBBS/BDS with MHA/MBA(Hospital & Healthcare Management) with minimum 5 years of experience in Medical Administration Interested & Eligible Candidates can share their resume at shreya.chauhan@fortishealthcare.com

Role & responsibilities - Collaborate with medical staff and administrative departments to enhance the quality of patient care. - Assist in the development and implementation of medical protocols and guidelines. - Ensure the accurate processing of patient information and medical records. - Monitor and report key performance metrics related to medical services. - Assist in patient admissions, discharges, and transfers while ensuring a smooth patient experience. - Provide support in managing patient inquiries and resolving issues promptly. - Participate in the continuous improvement of medical service processes. - Stay updated on the latest developments in healthcare regulations and best practices. - Strong understanding of medical terminology and healthcare operations. - Excellent communication and interpersonal skills. - Proficiency in using healthcare management software and electronic health record (EHR) systems. - Ability to work collaboratively in a multidisciplinary team environment. - Strong organizational and time management skills. Preferred candidate profile BDS + MBA or MHA in Hospital Management or equivalent qualification. 1-4 years of experience in the field of Pediatrics. Strong knowledge of Medical Operations. Excellent communication skills for effective interaction with patients and colleagues. Interested candidate please contact undersign Surendra Kumar (8650900217) HR Department surendra.k@manipalhosptials.com

Role & responsibilities Here is a standard Nurse Job Description that can be adapted for hospitals, clinics, nursing homes, or home care services. We are seeking a compassionate and dedicated Nurse to join our healthcare team. The Nurse will be responsible for providing high-quality care to patients, supporting doctors during procedures, administering medications, and ensuring patients comfort and recovery. Assess and monitor patients' health conditions. Administer medications, injections, and IV fluids as prescribed. Maintain accurate patient records and charts. Assist doctors during examinations and treatments. Provide wound care, dressing, and vital signs monitoring. Educate patients and their families about post-treatment care. Respond promptly to medical emergencies. Coordinate with other healthcare professionals to ensure comprehensive patient care. Maintain cleanliness and hygiene of patient rooms and medical equipment. Follow all hospital policies, procedures, and safety guidelines. Preferred candidate profile Diploma/GNM/B.Sc. in Nursing from a recognized institute. Must be registered with the State Nursing Council. Basic knowledge of medical terminology and clinical practices. Strong communication, observation, and interpersonal skills. Ability to remain calm under pressure and multitask. Compassionate, patient-focused, and team-oriented.

Oversee customer service operations, manage team performance, handle escalations, and promptly resolve customer issues. Improve service processes, enhance customer satisfaction, and maintain high service quality standards.

Role & responsibilities Co-ordination with all Departments (Internally / Externally). Preparing Daily MIS. Raising Indent for Brach based on the requirements. Ensuring smooth patient flow. Minimizing the patient time and process. Co-ordinating with patients till they walk out. Maintaining Registers in Consultation room and Investigation Room. Maintaining employee attendance and monitoring staff leave and timings. Arranging alternative staff and doctors while they are on leave. For more details contact - 9712687709

Our client is a leading oncology and hematology healthcare provider in India, established in 2018. With a network of specialized cancer clinics across major cities, including Mumbai, Pune, Nashik, Aurangabad, Kolhapur, Nagpur, Gujarat, and Indore, the institution is recognized for delivering advanced and compassionate cancer care. Backed by $28 million in funding and a workforce of 575 professionals, it offers services such as chemotherapy, immunotherapy, targeted therapy, genetic counseling, psycho-oncology, and medical tourism. Job Title : Center Administrator Job Location Pune Benefits Offered Medical Insurance, Ex-gratia, Additional allowances Role Summary The admin ensures that the daycare center is optimally staffed & efficiently operated. Ensure that facilities are maintained, manage and support a complement of daycare staff. He/She enables high standards for patient experience at all times. He/She intervenes in any issues that arise between staff & patients to amicably resolve the issues. Major Duties and Responsibilities A) Patient Experience Monitor housekeeping & overall center hygiene including patient waiting areas, patient treatment rooms, washrooms etc. to ensure best standards Ensure adequate employee rostering as per patient load Ensure patient waiting times are maintained as per given standards Ensure patient feedback forms are fully filled by the patients/relatives Ensure google reviews are taken for the centre as per the given target Manage phone calls from patients, vendors, colleagues and correspondence through e-mail, letters, packages etc. Ensure operation of equipment by completing maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques according to NABH Standards (if applicable). B) Employee Management Enable a positive work culture at the center Listen & appropriately respond to employee queries related to benefits, leaves, OT etc. Job Description Handhold new employees to ensure their comfort with the work culture & the job Conduct employee engagement events at the center Work in conjunction with central HR team to create a training calendar for individual employee Maintain a training MIS for the center Help the central HR team to execute the annual performance appraisal at the center C) Management Information System Share the desired information about the center to the relevant stakeholders at corporate office Ensure accuracy of shared data D) Financial Impact Ensure that all patients referred by the medical oncologist for financial counselling are properly explained about the financial charges for relevant procedures Keep proper track of patients who take financial counselling as to get them to take treatment Ensure 100% accuracy of collected cash Help the TPA desk to ensure collection of insurance money in the given TAT Support budgeting and bookkeeping procedures Submit and reconcile expense reports (petty cash, invoices) E) Miscellaneous Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies, placing and expediting orders for supplies; verifying receipt of supplies. Cover the reception desk when required. Qualifications and Skills At least a Bachelors degree (Any specialization) At least five years in hospital/daycare operations Solid communicator Location : Shivaji Nagar, Pune Working Days : Monday to Saturday

Key Responsibilities Operational Oversight: Manage and coordinate daily hospital operations, ensuring efficiency across all departments. Staff Management: Supervise, train, and evaluate administrative staff to maintain high performance and adherence to hospital protocols. Policy Implementation: Develop and enforce hospital policies and procedures to enhance operational efficiency and patient safety. Budget Management: Assist in preparing and managing the hospitals operating budget, monitoring expenses, and identifying cost-effective solutions. Compliance Assurance: Ensure the hospital complies with all healthcare regulations and standards, conducting regular audits and assessments. Patient Relations: Address and resolve patient complaints and feedback promptly, striving to improve patient satisfaction. Interdepartmental Coordination: Facilitate effective communication and collaboration between departments to streamline operations. Quality Improvement: Lead or participate in quality improvement initiatives aimed at enhancing patient outcomes and hospital services. Inventory Management: Oversee the procurement and inventory of medical supplies and equipment, ensuring optimal stock levels. Emergency Preparedness: Coordinate emergency preparedness plans and response activities to ensure readiness for unforeseen events. Requirements Required Skills Good leadership and team management Strong communication and coordination skills Ability to solve problems quickly Basic knowledge of hospital operations Familiar with MS Office and hospital software Good planning and organizing ability Understanding of patient care and safety Ability to manage time and work under pressure Basic budgeting and reporting skills Positive attitude and willingness to learn ","

Role & responsibilities Ensure Quality parameters being implemented, and record maintained. Ensure daily tracking of day-to-day processes for smooth running of operations- Ongoing Audit. Ensure maximum patient satisfaction. Daily tracking of all operational issues through team huddles. Facility management. Inventory management Utility management and ensuring timely submission of bills. To ensure and coordinate Renewal of Licenses . Ensure Staff Training and implementation of new processes. Attendance management. Roster Preparation as well as implementation in coordination. Ensuring effective CME program logistics. Preferred candidate profile - MBA / PGDM (Healthcare Management) - 5 years experience - Expertise in Operation management, people management, Quality control and Customer Relation Management. Interested may reach-out to Ritika at - ritika1@hcl.com

Job Purpose: The Person in this Position is a first point of Contact in the Hospital, so he/she has to welcome the customer(s) with q warm smile and thoroughly enquire, guide regarding the facilities available, delegate the customers to either PCC/PRO/TPA/AO as required. Primary Responsibilities : Articulate the organization's vision to staff, patients and the community. Serve as a liaison among governing boards, medical staffs, Department managers, Doctor and visiting consultants and oversee Projects, Medical operations and Corporate Governance of the hospitals. Manage the team that runs each major function of the hospital to the highest professional standards Practical Financial acumen in managing budgets, Understand financial reports (at least P&L statement). Demonstrate ability to link financial targets to operational goals, plan and execute operational changes in the organization. Deep passion for customer wellbeing, coupled with a driving motivation to solve their problems and continually improve their experience. Attract high quality employees and provide them a supportive work environment. Develop the direct and indirect reportees of the Centre Head by conducting formal and informal assessment of their performance and providing feedback for improvement. The Centre Head will also provide access to training and coaching for employees. Work closely with the corporate team to develop and implement short and long-term strategic plans in accordance with the hospitals mission, vision, and philosophy. Oversees design, marketing, promotion, delivery and quality of programs, products and services Provide overall operational oversight; lead weekly and monthly operation reviews with groups core management team. Establishes and maintains communications and relations with the Medical Staff and supports development of business ventures with them, individually and collectively, that promote cooperation and coordinated effort in accomplishing mutual goals Encourage ownership of goals and initiatives and encourage active participation in decision-making. To provide leadership in coordination and implementation of medical and administrative policies, ensure changes to policies and protocols are clearly communicated to the concerned employees, doctors or any other concerned ones and the new policies & protocols are followed. Provide strategic leadership to Department Heads and officers. Establish a culture of open communication, accountability, and timely decision-making. Create a culture of continuous improvement across the organization by establishing a clear set of operational metrics and targets for each critical business process within the company Facilitate and promote process improvement to ensure customer satisfaction. Experience : Minimum of [7-10] years of experience in healthcare management, with at least [3-5] years in a senior leadership position in Multispecialty Hospital. Number of vacancies : 02 Preferred candidate profile 1. Knowledge of local languages. 2. Knowledge of office processes, procedures, and technology (Including Computer skill). 3. Experience in supervising, project and team activities. Ability to read and interpret accounting and financial reports. 4. localites candidates given priority 5. MHA (Master in Hospital Administration)/BAMS/BHMS/ MBA in HealthCare 6. Expert in Generating Hospital Revenue. 7. Immediate joiner.

Oversee clinical quality, patient safety, and medical protocols. Lead and mentor medical staff. Ensure full compliance with healthcare regulations Drive quality improvement and clinical outcomes. Strategically collaborate with executive leadership. Required Candidate profile MBBS/MD with valid medical license. 8-15+ years of extensive clinical practice. 5+ yrs of proven leadership/management experience in healthcare. Excellent communication MBA/MHA is a significant plus.

Job Title: Deputy Centre Manager OPD Clinic Location: Bangalore Experience: Minimum 5 years in clinic/hospital operations and administration Education: Any Graduate Employment Type: Full-Time | Day Shift Job Description: We are hiring for the position of Deputy Centre Manager for a reputed OPD clinic in Bangalore. The ideal candidate should have strong experience in end-to-end clinic operations, P&L management, administration, and team coordination. Roles & Responsibilities: Manage day-to-day clinic operations and ensure smooth functioning Oversee front office, pharmacy, nursing, and support staff Handle administration and ensure adherence to SOPs and compliance standards Take ownership of the clinic’s Profit & Loss (P&L) and drive operational targets Monitor patient flow, appointment scheduling, and service efficiency Coordinate with doctors and management for clinic planning and execution Supervise inventory, billing, maintenance, and vendor management Ensure high levels of patient satisfaction and service quality Key Skills: Clinic Operations, Healthcare Administration, P&L Management, OPD Operations, Team Management, Patient Experience, Inventory Control, Staff Coordination.