306 Hospital Operations Jobs - Page 10

Role & responsibilities Manage biomedical engineering department operations, ensuring efficient maintenance and repair of medical equipment. Oversee hospital management, including planning, organizing, and coordinating resources to deliver high-quality patient care. Develop and implement strategies for improving medical services delivery through effective hospital operations. Collaborate with healthcare professionals to ensure smooth functioning of critical care units (CCU) and intensive care units (ICU). Ensure compliance with regulatory requirements related to medical devices and equipment Preferred candidate profile 10-15 years of experience in biomedical engineering or a related field. B.Tech/B.E. degree in Biomedical or equivalent qualification. MBA/PGDM degree from a reputed institution with specialization in any discipline. Proven track record of working in CCU/ICU settings as an engineer or manager.

Educational Qualification - MBBS/BAMS/BHMS Preferable: Diploma in Hospital Administration /Masters in Business Administration Experience / Knowledge - 3-7 years of experience Professional skills Good understanding in clinical area, NABH process. Hands on Exp in clinical area and NABH process. Job Duties & Responsibilities: Assist the Medical Superintendent in handling the medical staff in the organization and is responsible for the effective functioning of clinical and ancillary services. To work closely with the heads of clinical and ancillary service of clinical services, diagnostic and treatment facilities, and prepare protocols for efficient patient care & with the nursing service in developing proper procedures for good nursing and supportive care to patients. Adopts systems to monitor and improve the quality of care, utilization of facilities, turnover and performance of staff. Develops policies and procedures to safeguard staff and patients against iatrogenic injuries and nosochomial infections. Participate in the recruitment of residents and paramedical staff, appropriately delegate duties and responsibilities to them and makes them accountable. Ensures that medical and paramedical staff function effectively and thereby run hospital smoothly and efficiently. Responsible for effective communication between the hospitals and its employees and thus issues circulars and attends interpersonal and departmental meetings. Assist Medical Superintendent in the medico legal, ethical and research issues concerned with patient care and coordinates with the respective clinical heads in this regards. Promotes continuing professional education of medical and paramedical staff. Work in close collaboration with Consultants, Nursing and other Clinical services to ensure delivery of world class Healthcare services. Ensuring the Statutory and regulatory requirements of the hospital. Monitoring of clinical outcomes/compliances.

NS, NABH accredited hospital, 300+ bedded Responsible for the management and administration of nursing services in a hospital or other healthcare facility. female only

Managing the hospital's operations, staff, and ensuring compliance with regulations, and overseeing patient care.They will be responsible for planning, directing, and coordinating all aspects of the hospital to ensure smooth and efficient functioning Required Candidate profile Undergraduate or Post Graduate Degree in Hospital and Health Care Management

We are seeking a qualified and experienced person to manage and support activities related to ISO/IEC 17065 accreditation within our certification body. The ideal candidate will play a key role in maintaining, developing new products/schemes, and improving our accreditation status, ensuring full compliance with accreditation body requirements and relevant standards. This position is integral to sustaining the credibility, quality, and integrity of our certification services. Roles and Responsibilities Coordinate, maintain, and oversee activities required for compliance with ISO/IEC 17065 or ISO/IEC 17021-1 . Liaise with accreditation bodies (e.g., NABCB, ANAB) regarding initial, surveillance, reassessment, and expansion audits. Prepare documentation, procedures, and records in line with accreditation and internal quality management requirements. Lead internal audits, management reviews, and nonconformity corrective action processes. Assist in developing, reviewing, and updating certification schemes to meet applicable standards and regulatory requirements. Serve as a key point of contact during external audits and ensure timely closure of any non-conformities raised. Monitor and track changes in applicable standards, accreditation requirements, and regulatory updates. Support training and awareness activities for internal teams regarding accreditation and standard updates. Participate in risk assessment, impartiality review, and continual improvement initiatives. Maintain up-to-date knowledge and understanding of ISO/IEC 17065, ISO/IEC 17011, and related conformity assessment standards.

Dear Candidates, We have an opportunity with a leading home healthcare service provider in India. They offer a wide range of services, including medical rehabilitation, homecare, and assisted living. Locations: New Delhi & Kolkata Job Role Overall responsible for city-level P&L, driving revenue growth and cost optimization. Oversee all clinical and non-clinical operations to ensure high-quality service delivery. Lead administration, compliance, and governance across all units within the city. Drive business development, stakeholder engagement, and customer satisfaction initiatives. Monitor performance metrics, implement strategic plans, and ensure alignment with organizational goals Candidate Preference: 8 to 12 years in healthcare management, with proven leadership in multi-unit operations and P&L ownership. Interested candidate can share CVs at jhelam.s@randstad.in

Role & responsibilities Co-ordination with all Departments (Internally / Externally). Preparing Daily MIS. Raising Indent for Brach based on the requirements. Ensuring smooth patient flow. Minimizing the patient time and process. Co-ordinating with patients till they walk out. Maintaining Registers in Consultation room and Investigation Room. Maintaining employee attendance and monitoring staff leave and timings. Arranging alternative staff and doctors while they are on leave. For more details contact - 9712687709

Job summary Jain Mission Hospital is seeking a highly skilled Hospital Administrator with 5+ years of experience to oversee operational, administrative, and strategic functions . The Administrator will manage daily hospital operations, ensuring smooth patient flow, efficient resource use, and interdepartmental coordination. Responsibilities include supervising non-clinical staff, budgeting, compliance with NABH and safety standards, enhancing patient services, and managing inventory and facility upkeep. The role also involves data management, MIS reporting, CSR activities, and supporting strategic growth initiatives. The ideal candidate will have strong leadership, communication, and organizational skills, with a commitment to delivering high-quality, patient-centered care in a not-for-profit healthcare environment. Role & responsibilities Oversee day-to-day hospital operations, ensuring efficient patient flow and departmental coordination. Supervise recruitment, training, and performance management of non-clinical staff. Assist in budget preparation, monitor financial performance, and implement cost-control measures. Ensure compliance with NABH standards, fire safety regulations, biomedical waste management, and statutory norms. Enhance patient experience by addressing grievances and ensuring high-quality service delivery. Monitor inventory of medical and non-medical supplies and oversee equipment maintenance and facility cleanliness. Maintain hospital records, generate accurate MIS reports, and support internal and external audits. Coordinate CSR initiatives, community health camps, and maintain relationships with donors and partners. Support implementation of hospital expansion plans, new services, and digital health initiatives. Preferred candidate profile Bachelors or Master’s degree in Hospital Administration, Healthcare Management, or related field. Minimum 5 years of experience in hospital operations or healthcare administration. Strong knowledge of NABH and other healthcare regulatory standards. Proven leadership and team management skills. Proficiency in hospital MIS systems and reporting tools. Excellent communication, problem-solving, and organizational abilities.

We are looking medical Superintendent for a hospital & Medical College Salary :- negotiable EDUCATON:- MBBS+ MD(Clinical or non clinical subject) Exp:- 5yrs as professor in medical college and rest as NMC criteria Perks and benefits Best in the industry

Job description Role & responsibilities Practical Financial acumen in managing budgets, Develop and manage budgets, monitor expenditures, and implement cost-control measures. - Analyze financial reports to identify trends and areas for improvement. Understand financial reports (at least P&L statement). Demonstrate ability to link financial targets to operational goals, plan and execute operational changes in the organization. Identifying the target market audience and planning to promote the hospital services Relationship building with doctors and hospitals, pharmacy outlets for patient referrals Achieving (and exceeding) monthly sales target (a thorough Result Oriented) Monitoring sales and marketing budgets for effective Revenue Generation Work closely with the Management to develop and implement short and long-term strategic plans in accordance with the hospitals mission, vision, and philosophy. Oversees design, marketing, promotion, delivery and quality of programs, products and services. Provide overall operational oversight; lead weekly and monthly operation reviews with groups core management team. Establishes and maintains communications and relations with the Medical Staff and supports development of business ventures with them, individually and collectively, that promote cooperation and coordinated effort in accomplishing mutual goals Encourage ownership of goals and initiatives and encourage active participation in decision-making. Provide strategic leadership to Department Heads and officers. Establish a culture of open communication, accountability, and timely decision-making. Create a culture of continuous improvement across the organization by establishing a clear set of operational metrics and targets for each critical business process within the company. Experience : Minimum of [5-10] years of experience in healthcare management, with at least [3-5] years in a senior leadership position Salary: 9.5lakhs to 12lakhs Desire Candidate Remuneration can be Negotiable Preferred candidate profile 1. Knowledge of local languages. 2. Knowledge of office processes, procedures, and technology (Including Computer skill). 3. Experience in supervising, project and team activities. Ability to read and interpret accounting and financial reports. 4. localites candidates given priority 5. MHA (Master in Hospital Administration)/BAMS/BHMS/ MBA in HealthCare 6. Expert in Generating Hospital Revenue. 7. Immediate joiner.

Role & responsibilities P&L Management, Operational efficiency based on Process Excellence, Service Experience Management, Clinician Engagement & Clinical Excellence, Revenue Enhancement through internal optimization of leads conversion, Statutory compliances. Key Responsibilities P & L Management: Based on the Annual Budget, develop detailed Quarterly Plans with milestones, collaborate with cross functional teams to deliver and achieve targets. Identify key levers that contribute to top line achievement & EBIDTA track efficacy. Revenue generation : through Lead Management and Conversions; every product to be monitored; OP to IP conversions; ensure prescribed Pharmacy/ Investigations fulfilled internally; leakages minimized. Ensure Package and Pricing is profitable. Analysis and growth of different specialties, budget vs actual achievement, timely rectification of lags. Dashboard, KPI Monitoring & Ad Hoc Support - Monitor all revenue streams to ensure on track, proactively identify scope for higher margins, leakages. Proactively monitor patient billing transactions to minimize any intentional or unintentional leakages and take steps to prevent repetition. Ensure Credit billing is error free, enabling payments are received without deductions. Monitor receivables to ensure collections within 45 days Track Average Revenue per occupied bed; Average Revenue per Patient, ALOS, admissions and discharges TAT, payor mix. Cost Management :Track material consumption, gross contribution margins, monitor pay out to revenue achievement, analysis of discount percentage. Conduct productivity analysis on doctor pay-outs and identified inefficiencies to optimize doctor cost. Create pre-defined surgery packages in the Hospital Information System to track and control consumption. Manage Unit operating costs manpower, infrastructure maintenance, electricity, consumables Cost and stock optimization of Pharmacy and non Pharmacy items. Bench marking against other unit scores. Wastage and loss tracked and minimized. Collaborate with SCM to ensure product selection and costs are leveraged optimally. Service Experience Management: Commit to the implementation of the service differentials in the Service Experience Plan; ensure frontline employees are trained and empowered to fulfill the Service Promise. Monitor real-time interactions with customers, regularly seek firsthand feedback from a cross section of customers and energize the team with the passion to delight every single customer. Seek frontline staff and customer suggestions to continuously raise the bar through service innovations, value-adds, experience enhancements. Institutionalize sharing with frontline employees specific service wins, success stories, encourage them to implement. Create a platform and mechanism to analyse constructive feedback periodically, arriving at a structured Improvement Plan and an implementation Path to ensure sustained improvement. Operational efficiency: Ensure facility is managed as per defined standards of maintenance; infrastructure is well maintained. Ensure clinical protocols are adhered to and clinical verticals are well equipped to manage their function efficiently. Interact with Clinicians and ensure operational requirements are up to expectations. Service delivery standards are adhered to. Support services function as per standard; non medical services are process compliant. TATs are monitored and outliers are proactively addressed. Close coordination and liaison with heads of departments/ in-charges to ensure operations are efficiently managed, costs are controlled without impacting service standards. Work closely with IT to optimise technology to improve customer experience and employee work flow. Ensure HIS improves operations & functionality. Ensure IT supported process controls and alarms are in place to detect and prevent fraud in billing. Manage Inventory efficiently ensuring optimization and effective control. Ensure facility is audit compliant and all departments adhere to defined protocols. Ensure all statutory and licenses, renewal of agreements are up to date. Clinician Engagement: Interact with Consultant teams to improve patient care outcomes, service experience deliverables and overall customer satisfaction. Build rapport with Visiting Consultants, facilitate their experience with the Unit, integrate them into the Motherhood Hospitals culture and processes, ensure their patients are handled well. Build new specialties to improve footfalls and conversions. Ensure facility handle Doctor Referral cases smoothly. Quality and Clinical governance: Coordinate and support NABH certification, surveillance audits & post audit closure. Ensure Unit preparedness for compliance. Effectively monitor Clinical quality indicators, ensuring compliance. Active participation in Committee meetings Mortality, Morbidity Infection control, Grievance, Safety. Monitor clinical outcomes viz IVF Outcomes success rates, Normal vs LSCS, Open and close audits for MRD, monthly reports ( PNDT, communicable diseases, deaths and births) Collaborate with Medical Services to organize Medical Education seminars, conferences to up-skill Clinician and Nursing teams. People Management & Stakeholder Alignment: Lead & manage the Unit team - ensure employees are trained, motivated and empowered to achieve Goals. Celebrate successes, recognize outstanding performance. Build skills and talent, encourage cross function learning and multi tasking. Build synergy so that clinical and operations teams function seamlessly. Business Development: Facilitate community outreach activities; showcase the service focus of the brand to build potential customer bases. Organize with Sales and Marketing, promotional campaigns / technical presentations to facilitate new product development with major focus on brand establishment, market penetration. Gather market intelligence, tracking competitor activities and providing valuable inputs for fine tuning marketing strategies Interested applicants can share the CV/Resume to reddipalli.venkatesh@novaivffertility.com Job Location: Kurnool, Andhra Pradesh.

Job Description : The Head - Service Excellence will be a pivotal leader responsible for developing, implementing, and sustaining a culture of service excellence across all six units of Sterling Hospitals in Gujarat. This role will champion patient-centricity, drive continuous improvement in patient services, and ensure a consistently positive and high-quality experience for all patients and their families. The Head - Service Excellence will work collaboratively with clinical and non-clinical leadership to embed service standards, monitor performance, and foster a patient-first mindset throughout the organization. Strategy Development and Implementation: Develop and execute a comprehensive service excellence strategy aligned with Sterling Hospitals' overall mission, vision, and values, encompassing all six hospital units. Establish clear service standards, protocols, and best practices for all patient-facing and support functions. Identify key patient experience touchpoints and develop strategies to optimize each interaction. Lead the implementation of patient feedback mechanisms (e.g., surveys, focus groups) and ensure timely analysis and action planning. Driving a Patient-Centric Culture: Champion a culture where patient needs and preferences are at the forefront of all decisions and actions. Develop and deliver training programs to enhance employee empathy, communication skills, and patient interaction techniques across all levels. Promote a collaborative and interdisciplinary approach to patient care, ensuring seamless coordination between departments. Recognize and reward individuals and teams who consistently demonstrate exceptional service behaviors. Performance Monitoring and Improvement: Establish key performance indicators (KPIs) to measure service excellence and patient satisfaction across all units. These will include, but not be limited to: Net Promoter Score (NPS) for Patient Experience: To gauge overall patient satisfaction and likelihood to recommend Sterling Hospitals. Patient Satisfaction Scores on Specific Service Dimensions: Tracking satisfaction levels related to nursing care, doctor communication, responsiveness, pain management, etc., derived from patient feedback surveys. Complaint Resolution Rate and Turnaround Time: Measuring the efficiency and effectiveness of addressing patient grievances. Average Length of Stay (ALOS) and Readmission Rates: As indicators of efficient care delivery and patient outcomes, indirectly reflecting service quality. Cleanliness and Hygiene Index : Percentage of patient-reported satisfaction scores (e.g., top box scores on cleanliness-related survey questions) and/or internal audit scores meeting or exceeding pre-defined high standards for cleanliness and hygiene across all patient care areas and facilities. This KPI will specifically monitor the consistent maintenance of a pristine and hygienic environment, a fundamental aspect of patient comfort, safety, and overall experience. Stakeholder Engagement and Collaboration: Collaborate closely with hospital leadership, medical professionals, nursing staff, and administrative teams across all six units to integrate service excellence principles into daily operations. Partner with department heads to develop unit-specific service improvement plans. Act as a liaison between patients/families and the hospital administration to address concerns and ensure timely resolution. Build strong relationships with external stakeholders, including patient advocacy groups and relevant industry bodies. Policy and Process Development: Develop and review patient-related policies and procedures to ensure they are patient-friendly and aligned with best practices. Contribute to the development of patient education materials and communication strategies. Ensure compliance with all relevant regulatory requirements related to patient care and experience. Team Leadership and Development: Potentially lead a central service excellence team and/or provide guidance and support to service champions within each hospital unit. Foster a high-performing and engaged team through effective coaching, mentoring, and performance management. Promote continuous learning and professional development opportunities for team members in the area of service excellence. Desired Profile: Bachelors degree in healthcare administration, Business Administration, or a related field. A master’s degree is preferred. Minimum of 8-10 years of progressive experience in healthcare, with a significant focus on service excellence and patient experience improvement. Proven track record of successfully developing and implementing service excellence strategies across multiple locations or large healthcare systems. Strong understanding of patient satisfaction measurement methodologies, data analysis, and performance improvement techniques. Excellent communication, interpersonal, and presentation skills, with the ability to influence and engage stakeholders at all levels. Demonstrated leadership abilities, including the ability to motivate and inspire teams. Strong problem-solving and decision-making skills. Familiarity with relevant healthcare regulations and quality standards. Experience in process improvement methodologies (e.g., Lean, Six Sigma) is an advantage

A Facility Director of Operations is a strategic leader responsible for overseeing the operational efficiency and performance of a specific geographical region or zone within an organization. Their primary objective is to align zonal operations with the overall business strategy, ensuring optimal resource utilization, cost-effectiveness, and achievement of key performance indicators (KPIs). Strategic Planning and Execution: Developing and implementing operational strategies for the zone in alignment with the overall hospital's mission and goals. Conducting market analysis to identify growth opportunities and competitive advantages. Setting performance benchmarks and KPIs for the zone and monitoring progress. Profit Centre Management Profit Margin: Profit margin for each profit centre. Revenue Growth: Revenue growth for each profit centre. Cost Control: Cost control measures implemented for each profit centre. Doctor Recruitment and Engagement Doctor Recruitment: Number of new doctors recruited. Doctor Retention: Doctor retention rate. Doctor Satisfaction: Doctor satisfaction scores. Doctor Productivity: Doctor productivity metrics (e.g., patient volume, revenue generated). Business Development: Identifying and developing new business opportunities within the zone. Building relationships with key stakeholders, including doctors, payers, and community leaders. Developing a strong network of doctors (Internal and externally) leading to growth of the business of existing clinical speciality and addition of the new clinical speciality for a sustainable business growth. Representing the hospital in the local community. Operational Excellence: Design, develop and implement the standard operating process keeping view of the industry benchmarks and establish Key Performance Indicators for the regular performance monitoring for all aspects of the business. Overseeing the day-to-day operations of multiple hospitals within the zone/ defined business geographies. Ensuring optimal utilization of resources, including manpower, equipment, and infrastructure. Implementing process improvements and streamlining operations to enhance efficiency and productivity. Managing the facility's infrastructure, maintenance, and upkeep. Responsible to drive tech-lead initiatives to improve patient experience and cost optimization and resource utilization. Doctor recruitment, engagement and retention. Financial Management: Developing and managing the zonal budget. Monitoring revenue and expenditure to ensure financial viability. Identifying cost-saving opportunities and implementing them effectively. Analyzing financial performance and providing regular reports to the management. Quality Assurance and Patient Safety: Implementing and maintaining quality standards and patient safety protocols. Conducting regular audits and inspections to ensure compliance. Analyzing patient feedback and implementing corrective actions. Regulatory Compliance: Ensuring adherence to all applicable laws, regulations, and accreditations. Managing relationships with regulatory bodies. Conducting regular compliance audits and risk assessments. Hospital and Healthcare Statutory compliance and liasoning with all relevant authorities. Human Resources Management: Overseeing recruitment, training, and development of staff across the zone. Building and leading high-performing teams. Ensuring employee engagement and satisfaction. Handling employee relations and resolving conflicts.

Job Profile: Associate Operations Roles and Responsibilities Manage daily operations of the clinic, ensuring smooth functioning and high-quality patient care. Conduct quality audits to identify areas for improvement and implement corrective actions. Oversee inventory management, including ordering supplies and managing stock levels. Collaborate with team members to achieve operational efficiency and effective communication among departments. Ensure compliance with hospital policies, procedures, and regulatory requirements. Desired Candidate Profile 1-4 years of experience in BDS or MBA/PGDM (Hospitality Management) preferred Strong analytical skills with ability to analyze data and make informed decisions. Excellent communication skills with ability to work effectively Ability to coordinate multiple tasks simultaneously while maintaining attention to detail. Experience: 02 Years Employment Type: Full Time Shift: 8:30 AM – 5:30 PM Salary: 25,000 – 35,000 per month

Deva Institute of Healthcare and Research Pvt Ltd is looking for Hospital Administrator to join our dynamic team and embark on a rewarding career journey. Office Management:Oversee general office operations, including maintenance of office supplies, equipment, and facilities Manage incoming and outgoing correspondence, including mail, email, and phone calls Coordinate meetings, appointments, and travel arrangements for staff members as needed Administrative Support:Provide administrative support to management and staff, including scheduling meetings, preparing documents, and organizing files Assist with the preparation of reports, presentations, and other materials for internal and external stakeholders Maintain accurate records and databases, ensuring data integrity and confidentiality Communication and Coordination:Serve as a point of contact for internal and external stakeholders, including clients, vendors, and partners Facilitate communication between departments and team members, ensuring timely and effective information flow Coordinate logistics for company events, meetings, and conferences Documentation and Compliance:Assist with the development and implementation of company policies, procedures, and guidelines Maintain compliance with regulatory requirements and industry standards Ensure proper documentation and record-keeping practices are followed Project Support:Provide support to project teams by assisting with project coordination, documentation, and tracking of tasks and deadlines Collaborate with team members to ensure project deliverables are met on time and within budget

We are looking for Operation Executive & Medical Coordinators for our 120 beds NABH accredited hospital at Chandigarh. Candidates with MHA are preferred. Walk-In interviews at Eden Hospital,Plot no 115 Phase-1 Industrial Area Chandigarh.01724123400

1. Administration- Day to day administration of the center 2. Achieve targeted Patient Satisfaction at the centre. 3. Ensure achievement of Revenue targets 4. Build, engage, and manage team 5. Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc) 6. Maintenance & upkeep 7. Budgeting & cost control 8. Inventory management 9. Accounting & cash management 10. Reporting & MIS Please connect on 7496956259 or mail at neha.sharma@eyeqindia.com

Role & responsibilities Provide financial counseling to patients on various healthcare services offered by the hospital. Assist in patient admissions process, ensuring smooth coordination between departments. Offer personalized guidance to patients regarding their treatment plans and options. Develop strong relationships with patients through effective communication and empathy. Collaborate with hospital management team to improve operational efficiency Preferred candidate profile 6-8 years of experience in hospital administration, hospital operations, or related field. MBA/PGDM degree from a reputed institution (preferably in Hospitality Management). Strong understanding of health care services, hospital management, patient counselling, patient relations, and financial counselling skills. Perks and benefits As per industry

Role & responsibilities Manage hospital operations during night shifts, ensuring smooth functioning of all departments. Oversee emergency handling procedures and provide timely assistance to patients in critical situations. Supervise junior staff members, providing guidance and support as needed. Ensure effective patient care services are maintained at all times. Coordinate with other departments to resolve any issues or concerns. Preferred candidate profile 7-10 years of experience in Hospital Management, preferably in an Hyderabad Strong knowledge of Emergency Handling protocols and Night Supervision practices. Excellent Supervisory skills with ability to lead teams effectively. Ability to work independently with minimal supervision during night shifts.

Key Responsibilities: Strong Team player, ensuring the effective execution of Raksha Prime operations. Stakeholder Coordination: Work closely with internal and external stakeholders to deliver exceptional customer service and smooth operational workflows. Hospital Coordination: Collaborate with hospitals to optimize discharge processes and ensure maximum utilization of the Raksha Prime service. Operations Management: Oversee day-to-day operations, ensuring that processes are executed efficiently, with a strong focus on improving the quality of service and delivery. Customer Communication: Engage with patients to explain charges, address concerns, and resolve disputes with clarity, empathy, and professionalism. Continuous Improvement: Identify areas for operational improvement and implement process enhancements to reduce escalations, streamline workflows, and improve customer satisfaction. Ownership & Accountability: Demonstrate a proactive attitude and take full ownership of operational processes, ensuring prompt actions and resolutions under pressure. Required Skills & Qualifications: Experience: A minimum of 4 years of experience in operations and customer service Education: Bachelor's or Masters degree in Hospital Management, Healthcare Administration, Insurance, or a related discipline. Skills: Excellent communication skills with the ability to resolve complex issues clearly and tactfully. Strong problem-solving, analytical, and decision-making abilities. Proficiency in Microsoft Office Suite and other relevant software applications. Personal Attributes: Bias for Action: Demonstrates initiative and the ability to execute tasks without unnecessary delay. Ownership: Strong sense of responsibility and accountability for the overall success of operations. Empathy: Ability to handle sensitive situations with care and understanding, particularly when communicating with patients.

Main Duties/Responsibilities Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. Monitor and highlight high cost claims and ensure relevant parties are aware. Monitor turn around times to ensure your claims are settled within required time scales, highlighting to your Supervisor when this is not achievable. Respond within the time commitment given to enquiries regarding plan design, eligibility, claims status and perform necessary action as required, with first call resolution where possible. Interface effectively with internal and external customers to resolve customer issues. Identify potential process improvements and make recommendations to team senior. Actively support other team members and provide resource to enable all team goals to be achieved. Work across European business in line with service needs. Carry out other adhoc tasks as required meeting business needs. Experience Required: Customer focused with ability to identify and solve problems. Ability to meet/exceed targets and manage multiple priorities. Proficient in Microsoft Office applications. Preferred if English and Arithmetic qualification gained. Experience in medical administration, claims environment or Contact Centre environment is advantageous but not essential. Skills: Must possess excellent attention to detail, with a high level of accuracy. Strong interpersonal skills with good verbal and written communication to internal and external clients. Strong customer focus with ability to identify and solve problems. Ability to work under own initiative and proactive in recommending and implementing process improvements. Ability to organise, prioritise and manage workflow to meet individual and team requirements Ability to exercise judgment. About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Entire activity for Residue Lab operations Responsible for assignment, planning, Handling OOS Verification of Data & interpretation of Results Indents, procurement and costing Method development and validation Internal Training provider for the Team Responsible for Internal Audits Responsible for closure of customer complaints Technical support, answering Group lab queries Monitoring of Lab TAT Arrangement of chemicals, reagents, RMs, solvents and lab consumables on time Preparation of Standard Operating Procedures. Preparation of Method validation Reports Authorized to report, review and validation of results Qualifications 6-8 years experience of working in food testing laboratory. Strong knowledge of Food residue and contaminatsanalysis. Strong understanding of ISO 17025 implementation and accreditation process. Should have strong leadership skills to handle team of analysts, allotting and supervising the task to team and also monitoring and evaluating the work done Graduate B.Sc/M.Sc chemistry Should be open to work in Mobile Lab( Remote areas) Additional Information Good interpersonal and communication skills. Energetic, flexible and innovative. Able to work independently and to coordinate several activities simultaneously. Good in communication, read and write in English and local language. Acts quickly and decisively. Knowledge in Microsoft Office (such asMicrosoft Word, Excel, Power Point, & etc.),

1. The Patients Care Executive co-ordinates with treating consultant, resident doctors, other medical paramedical and support staff to develop a plan for each patient from admission to discharge and ensure smooth execution of the plan

Operations Executive for General Shift Duties - Requirement: 01 professional. Purpose: To manage the hospitalization requirements of MTMC employees and students, including TMH billing and admissions. Experience - BSc HIM for Clinical Material Collection / BBA Hospital Mgmt(1-2 year) or MBA/MHA with hospital specialization

Assist patients with daily needs, transport, and hygiene; support nurses with lifting and supplies; maintain ward cleanliness; follow safety and infection protocols; and report issues. Requires physical fitness, compassion, and attention to hygiene.