306 Hospital Operations Jobs - Page 11

Ensuring the Management, Functioning and Operations of the Hospital in profitable and professional manner in alignment to the Management guidelines. Overall control and monitoring of the Hospital. Responsible for customer care, Security, Housekeeping, Logistics, Personnel & Equipment. Management of Corporate patients. To serve as a Key resource for the Organization in terms of Planning, Overseeing, Coordination and providing inputs. Liaisoning with local Bodies, Government officials. Responsible for all Statutory & regulatory compliance related matters. Responsible for Hospital related agreements like Business, Service and Facility. To interact and maintain cordial relations with all the consultant doctors / clinicians, referral doctors in increasing the business. Obtain feedback on monthly basis, submit to the management & take corrective actions in improving the satisfaction levels of the doctors. Co-ordinate with all the other department people like Finance, HR, Marketing, service and other technical people and ensure a smooth functioning of the Hospital.. Structure the strategies / policies w.r.t. Operations & maintenance, obtain approvals and implement them. To ensure the correctness of the Billing process. To identify, check and arrest the loose ends in every system and process on continuous basis. Ensure the highest productivity from the employees, train, develop and retain the team members. To initiate cost reduction processes by planning cost control measures in material, services and by multi skilling w.r.t. manpower. Ensure certifications / renewals are on time and in place. To obtain feedback from the customers and ensure the corrective steps. Prepare Job descriptions, allocate / distribute the work, monitor the work schedules among the team. Evaluate the performance of the team members / train & develop for future needs. To ensure proper handling and disposal of medical wastages and garbage. Responsible for budget and budgetary controls. constant touch with vendors, contractors, consultants, suppliers, out sourced agencies, patients, visitors, external service /maintenance agencies, regulatory bodies and government officials. Ensure optimum operational efficiency of centre by coordinating with various functional leaders to achieve target Operational issues pertaining to centre in line with organizational objectives To ensure all Statutory Compliance Ensures adherence to quality standards in the centre operations Implementation of Clinical and administrative protocols & procedures Provide prompt, courteous, efficient and personalized service to all stakeholders Ensuring that all clinical as well as non clinical processes and protocols are adhered to Monitor the key performance indicators of the centre and initiate corrective action, whenever necessary. To co-ordinate internal project work, plan timelines and adhere with the same in co-ordination with Project team.

A Hospital Operations Executive job description typically focuses on overseeing the day-to-day operations of a hospital, ensuring efficient workflow, and enhancing patient care . This role involves coordinating with various departments, managing resources, and implementing strategies to improve operational efficiency and patient satisfaction. Here's a more detailed breakdown of the key responsibilities and requirements: Key Responsibilities: Oversee daily hospital operations: This includes managing staff, optimizing workflows, and ensuring smooth functioning of all departments. Coordinate with departments: Facilitate communication and collaboration between clinical, administrative, and non-clinical teams to ensure seamless operations. Implement operational policies and procedures: Develop and implement policies to improve efficiency and patient care. Manage budgets and financial performance: Monitor and control operational costs, and ensure financial accountability. Ensure compliance: Adhere to healthcare regulations, standards, and policies. Supervise and support hospital staff: Provide leadership, mentorship, and support to hospital staff. Monitor patient satisfaction: Track patient satisfaction and address complaints to improve the patient experience.

Position: Operations Manager Hospital Location: Thane Operations Manager to oversee & streamline day-to-day operations at a leading hospital. The ideal candidate will look & ensuring high standards of patient care, operational efficiency, compliance Required Candidate profile Bachelor's degree in Hospital Administration, Healthcare Management Min 5 yrs of experience in hospital operations or healthcare admi. Strong leadership, communication, & problem-solving skills.

Experience: 7+ years in healthcare planning or administration. Responsibilities: Needs assessments, functional programming, operational efficiency. Provide actuarial expertise and consulting services to healthcare organizations. Analyze healthcare data and trends to assess financial risks and opportunities. Develop actuarial models and forecasts to support pricing and underwriting decisions. Evaluate healthcare programs and insurance products for financial soundness and regulatory compliance. Collaborate with cross-functional teams to develop and implement healthcare analytics solutions. Present findings and recommendations to senior management and stakeholders. Stay updated on healthcare regulations and market trends impacting actuarial practices.

Role & responsibilities Ensure Patient care by managing routine Operations: A) Admission process is seamless and patient is made aware of next steps B) Doctors round, patient movements, medication process, sample collection, any procedural requirement (radiology, ECHO etc.) are appropriately taken care of C) Look into F&B, dietary, physiotherapy or any other service requirements are met D) Patient discharge, final billing process, co-ordination with TPA desk, discharge summary etc are well managed E) Address patient/attendant queries, provide information as per protocols F) Checking completeness of all medical records G) Effectively engage multi-teams; Floor doctors, Clinical Pharmacists, Medical Transcriptionists, Nursing, ward secretaries, security, Housekeeping & GDAs H) Look into any training & development requirement of any staff on floors Ensure all activities are on Hospital Information System Ensures discipline of staff in Wards/ Floors Checks Noise levels Ensures Availability of Doctor Ensures prompt Response to nursing calls Monitors Staff behavior and attitude Checking completeness of Medical Record File Feedback to chairman/ HOD on compliance to quality standards, Medical Record audit and significant incidences. Analyzes & streamlines the process in wards for e.g. attendant passes and suggest reform. Gives Daily report of the floor to appropriate authority Feedback evaluation and suggestions for improvement Any other duties assigned by the Supervisor Preferred candidate profile Qualification required - BDS + MHA/MBA ( Hospital & Healthcare). Both qualifications are pre-requisite. Experience - 2+ Years Interested candidates can share their resume at chitra.chauhan@medanta.org

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Junior Process Executive - MRR will be responsible for retrieving medical records from various healthcare facilities on behalf of health plans and other clients for retrospective and prospective reviews. This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. Primary Responsibilities Retrieve Medical Records, remotely, from healthcare providers and facilities ensuring all records are obtained in a timely and accurate manner Ensure compliance with all US federal and state regulations related to medical record retrieval Review medical records to ensure completeness and accuracy Utilize electronic health record systems to retrieve and store medical records Assists in team building and ensuring teamwork Maintain a detailed and accurate tracking system to monitor the progress of medical record retrieval requests Communicate with internal teams regarding the status of medical record retrieval requests Participate in the development and implementation of process improvements including software/hardware functionality, testing, and implementation to increase efficiency and accuracy Requires an individual to maintain the ability to work in an environment with PHI / PII data Performs Quality Assurance and Quality Control assessments on request Identifies areas of potential growth opportunity for the company and any process improvements to reduce issues May be assigned other duties, including supporting other departments Must maintain compliance with all company policies and procedures Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Any degree must be completed 6+ months of experience in BPO (Non voice process) with good communication skill Experience with Microsoft Word, Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management) Willing to work in different shifts / Saturdays and on Indian holidays Preferred Qualification Knowledge of US Healthcare Industry Soft Skills Solid attention to detail Problem solving skills, and attention to detail Excellent Verbal and written communication skills, including ability to effectively communicate with internal and external customers Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and as part of a team Ability to prioritize tasks and manage multiple projects simultaneously and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices High level of ethics, integrity, discretion, and confidentiality

Zonal Director - Growth We are seeking an experienced and dynamic Zonal Director to lead and drive our HERMT business for multiple cities within the designated zone, ensuring the successful delivery of healthcare services and the achievement of business objectives. As a Zonal Director, you will oversee a team of strategic account managers and hospital relationship managers, coordinate with key stakeholders from our partner hospitals and other organizations, and implement strategies that foster growth, optimize revenue, and maintain operational excellence. This is a P&L leadership position and reports directly to the VP - HERMT Business. Key Responsibilities: 1. Strategic Leadership & Business Operations: Lead and manage the overall business of the zone, ensuring alignment with corporate strategies and organizational objectives. Develop and implement strategic business plans to enhance operational efficiency, customer satisfaction, and financial performance. Drive the execution of key business initiatives, establish new hospital partnerships and strengthen existing hospital partnerships. 2. Team Leadership & Development: Build, mentor, and manage a high-performing team of strategic account managers and hospital relationship managers, fostering a culture of accountability, collaboration, and continuous improvement. Provide regular guidance, training, and performance feedback to team members, ensuring consistent achievement of goals and objectives. Maintain a motivating and disciplined work environment, with a focus on team morale and professional growth. 3. Stakeholder Management & Communication: Maintain regular communication with hospital stakeholders to monitor performance, share updates on services, and align on key priorities. Ensure effective coordination with the other departments for seamless communication and to ensure timely delivery of services to the end customer. Act as the primary point of contact for senior stakeholders, including clients, operators, and business partners, ensuring strong, productive relationships. 4. Financial & Resource Management: Oversee the financial performance of the zone, ensuring effective revenue generation, cost management, and budget control. Drive initiatives to optimize revenue streams and improve financial results, with a strong focus on operational cost-efficiency and resource allocation. Monitor payment collection processes, ensuring prompt and accurate payments from customers, operators, and clients. 5. Market & Business Development: Conduct regular market analysis to identify emerging trends, new business opportunities, and potential clients. Strategically develop and expand business channels, ensuring sustainable growth and a competitive advantage for the zone. Lead the exploration of new sources and avenues for business acquisition, aligning with broader organizational goals. 6. Data-Driven Decision Making: Lead the validation and analysis of feedback and data collected by team members. Use insights to make informed decisions, optimize processes, and continuously improve service offerings. 7. Operational Excellence: Maintain a strong focus on operational excellence, ensuring that the zone meets or exceeds KPIs and compliance standards. Identify and resolve operational challenges swiftly, ensuring minimal disruption to services and client satisfaction. Qualifications & Skills: MBA in Healthcare Operations or Hospital Administration. Minimum 8-14 years of experience in sales, operations, and healthcare management, with at least 3 years in a senior leadership role. Proven track record of successful team leadership, operational management, and business growth. Strong financial acumen, with experience in budget management, cost control, and revenue optimization. Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization and with external stakeholders. In-depth knowledge of MS Office and business management software; proficiency in data analysis and reporting tools. Proficiency in the local language is a must. Experience in healthcare, insurance, or retail sales is highly advantageous. Highly target-driven with a commitment to long hours and achieving set goals. Why Join Us? As a Zonal Director, you will play a pivotal role in shaping the future of healthcare delivery in your zone, leading a dedicated team, and driving meaningful business outcomes. If you are ready to take on a strategic leadership role and make a significant impact in the healthcare industry, we want to hear from you! Apply on the link for a quick revert from the team HR:: https://forms.gle/UJiWqzznyEenMFGU8

Roles and Responsibilities Manage day-to-day operations of the Operation Theater (OT) department. Oversee all aspects of OT management, including staff supervision, patient care, and equipment maintenance. Ensure compliance with hospital policies, protocols, and standards for surgical procedures. Coordinate with other departments to ensure smooth functioning of the hospital's operational activities. Maintain accurate records of patient data, inventory management, and quality control measures.

Job Summary: The Floor Coordinator is responsible for ensuring smooth day-to-day operations at the MOC Cancer Care & Research Centre. This role involves managing front desk activities, coordinating patient flow, and overseeing floor operations to ensure a seamless and compassionate patient experience. Key Responsibilities: * Manage front desk operations, including patient registration, appointment scheduling, and query handling. * Coordinate with medical and support staff to streamline patient movement and reduce wait times. * Ensure the floor is clean, organized, and compliant with safety and hygiene protocols. * Monitor patient flow and address any issues or delays proactively. * Maintain accurate records of patient visits and service feedback. * Act as a liaison between patients, families, and the medical team to ensure clarity and comfort. * Support administrative tasks and report operational issues to management promptly.

Handling front Office

Role & responsibilities Check all public ,patient & doctor rooms against check-list & see that they meet the standard of cleanliness Remove furniture ,curtain & other fixture which req. repair ,mending, spotting , washing. Maintain a regular & complete schedule for renovating the public area ,check for cleaning schedule. Inspect staff turnout. Train new recruit.. Account for any furniture movements.. Follow-up for maintenance order.. Check & control cleaning equipment. Assign the duties tor housekeeping boys Inspect the each patient room for cleanliness standard Check par stock of linen & guest supplies & ensure the timely delivery of soiled linen to laundry.. ,,and requisition fresh linen from linen room & cleaning supplies Train the HK attendant for maximum output and standard of efficiency Record the ;lost & found; items as per laid down norms Check for pest control schedule follow-up, daily routine job of horticulture, and glass cleaning periodic job Preferred candidate profile Knowledge of Hospital Policies, Medical Specialties and Basic procedures, Orientation to HIS. Working knowledge of computers Developed sense of empathy and courtesy Contact Details Kanika Malhotra 9592419648

Oversee day-to-day operational activities Develop and implement operational policies and procedures. Lead, motivate, and manage operational teams to achieve performance targets. Collaborate with senior management to set and meet strategic goals

We are looking for Hospital experienced PRO for our hospital @ Trivandrum, who can join immediately (preferred) Entire PR works , Liasoning work, Managing the day to day operations of the hospital qualification-MHa/ Hospital experienced exp-3+ years

Role & responsibilities: Administration- Day to day administration of centre Achieve targeted Patient Satisfaction Index Ensure achievement of Revenue targets of centres Business development through strategic interventions including Corporate tie ups, Camps, promotional campaign, referral marketing etc Build, engage, Coach & mentor team Control Attrition and create an active pipeline of resources to maintain an optimum Level of staffing Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc) Maintenance & upkeep of centres Budgeting & cost control Inventory management Accounting & cash management Reporting & MIS This role will report directly into VP-Operations Preferred candidate profile Immediate Joiner

Oversee daily hospital operations, ensuring efficient delivery of patient care and administrative services. Recruit, train, and supervise non-medical staff; coordinate with medical personnel for optimal service delivery.

Position: Medical Superintendent Location: Bangalore Experience: 8+ years Qualifications: MBBS + MHA / MBA (Hospital Administration or equivalent) Interested candidates, please share your updated resume. 9438540396/7656065822 Regards, Sidhartha

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Role & responsibilities Key Responsibilities: A. Departmental Oversight: Ensure seamless operations of IP, OP, Nursing, Housekeeping, Pharmacy, and Facility teams. Implement standard operating procedures (SOPs) for each department and ensure strict adherence. Coordinate with department heads to ensure target KPIs are met. B. Patient Experience: Monitor patient movement and reduce waiting times in OP/IP areas. Address and resolve patient and attendant concerns efficiently. Implement systems to gather and act on patient feedback. C. Workforce Management: Supervise scheduling, attendance, and leave management of departmental staff. Ensure timely performance reviews and productivity checks. Assist in recruitment and onboarding of departmental staff. D. Facility & Infrastructure: Oversee cleanliness, safety, and maintenance of all hospital facilities. Ensure that pharmacy, medical, and non-medical inventory is maintained optimally. Conduct regular audits of physical infrastructure and ensure timely repairs. E. Compliance & Reporting: Ensure all operations are compliant with local regulations, hospital policies, and quality standards. Prepare weekly and monthly MIS reports for management review. Coordinate audits and inspections as required. F. Coordination & Communication: Serve as the communication bridge between departments and top management. Conduct regular meetings with department heads and ensure cross-functional coordination. Preferred candidate profile Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related fields. Minimum 15 years of experience in hospital operations or healthcare management. Strong leadership, organizational, and people management skills. Proficiency in MS Office, Hospital Management Systems, and report generation. Employee Benefits Health insurance Annual Bonus Competitve salary

Minimum Qualification : MBBS Operational To provide medical expertise with respect to planning and establishing goals and policies to improve medical management. To assist in the implementation, enforcement and compliance of hospital policies. To develop/review hospital policies regarding ethical issues. To conduct review of adverse & sentinel events in the hospital. To be responsible for manpower planning, recruitment and credentialing of consultants and junior doctors keeping a track on occupancy fluctuations and manpower budget. To support and assist in the formulation of business promotion through identification of target oriented initiatives and guide the marketing activities for each clinical discipline, in line with hospital sales & marketing plan. To co-ordinate with concerned departments to ensure smooth functioning of the administrative procedures relating to signing of the agreements, payments and other processes. To ensure that the medical delivery is as per the standards laid down by the organization To ensure that all the services are provided as per the guidelines and protocols prescribed by the organization and within the framework of medical ethics To take a daily administrative round of all patients and counsel patients and their relatives whenever required and address their grievances To ensure daily counselling of patient relatives regarding medical condition of the patient To assist in monitoring the ALOS and liaison with consultants and Operation head in reducing the same. To ensure proper documentation and storage of medical records as per the retention policy of the organisation. To ensure medico legal compliances are duly recorded and followed up as per timeline. To ensure Statutory Compliances are met and complied with as per timelines. To carry out any other responsibilities assigned by the management Team Management To actively participate in recruitment of doctors. To ensure a robust department induction and orientation is in place for new joined medical fraternity. To ensure that all members of the medical team participate in the on-going continuous medical education and related clinical training sessions To manage and resolve conflicts between patients, staff and consultants. To ensure optimum manpower ratio and optimum manpower utilization is in place at all times. To identify training needs and conduct performance reviews as and when. To initiate and implement medical audit as per the defined guidelines. To communicate the organisation's Brand Service Standards and Code of Conduct to the medical fraternity. To provide professional medical direction and advice to all medical personnel in the unit. To ensure that credentialing & privileging of all doctors is completed in all respects.To ensure that consultants adhere to the OPD timings and that there is maximum utilization of hoped To ensure that consultants adhere to the OT slots as per the booking time Patient Care & Management To ensure complete supervision of all medical operations including patient care activities, optimizing the utilization of services, addressing patient complaints and ensuring that all clinical as well as non-clinical processes and protocols are adhered to. To ensure strict confidentiality regarding patient information. To reviews customer feedback related to medical team and takes required measures as necessary. Quality Improvement To conduct clinical and process audits periodically to ensure adherence to various processes and protocols To ensure that the quality indicators are collected and mapped correctly and the trend analyzed from time to time. The same to be presented as and when required. To focus on areas where the quality indicators show low performance and plan improvement plans. To ensure that the quality improvement plans are implemented To conduct peer review To monitor Multi-Disciplinary Committee Meeting(MDC) The list of duties and responsibilities mentioned above is indicative, not exhaustive Minimum Qualification : MBBS

Experience in hospital operations or healthcare administration. Oversee and manage hospital operations including patient services, staffing, budgeting, and facility management.

Experience in hospital operations or healthcare administration. Oversee and manage hospital operations including patient services, staffing, budgeting, and facility management.

Responsibilities: * Diagnose & treat illnesses * Provide medical advice * Collaborate with healthcare team * Maintain patient records * Prescribe medication Work from home Shift allowance House rent allowance Food allowance Annual bonus

Role : Clinic Manager Location : Secunderabad Results expected on the job Convert leads to sales retain customers and manage doctor team Grow clinic revenue to 40 lakhs per month and profit margin of 30%. Convert 85% footfall to paying customers during the 1st visit to the clinic. Achieve repeat consultation of 60% Work description Work involves consultative selling of high-value treatment plans at clinic reception Ensure timely inventory backfill of medicines, upkeep of facilities Comply with SOP to achieve clinic operations excellence certification Manage doctor schedules, customer escalations, Track sales KPIs and execute root cause analysis and improvement plans Ensure brand hygiene, dress code, grooming, and service standards Comfortable with weekend work due to high customer flow on Sat, Sun Candidature requirements (must have) Proven track record in consultative selling high-value services/products treatment plans, memberships, programs Dont apply if you lack prior experience in face-to-face selling at clinic, centers, stores Has the knack to take ownership and independently manage clinic operations If interested drop your CV on - nikita.thetalentkeepers@gmail.com

We have urgent requirement for HR Recruiter for a corporate company Location: Patiala Min 2- 5 years of experience Pref. Qualification: MBA or equivalent For details, contact Akanksha on 9041479508/ 7347489001

We are hiring for the position of OPD Manager with 4+ yrs experience to oversee outpatient operations for hospital in Mumbai. interested candidate can call on manisha.renge@peoplesense.in or can contact on 8850777389 Required Candidate profile Candidate must excel in coordination, MIS reporting, patient relations, team management, and quality standards. Proven ability to convert OPD to IPD. Medical background preferred. (BHMS/BAMS/BDS/BPT )