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1.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
The Senior Operations Executive will play a key role in managing hospital operations, ensuring the seamless functioning of services, and leading initiatives to improve operational efficiency. This role involves supervising teams, monitoring service quality, resolving operational issues, and supporting the hospitals mission to provide outstanding patient care. The Senior Operations Executive will also collaborate closely with clinical and administrative departments to enhance the overall patient experience and hospital performance. Roles and responsibilities Operations Management: Oversee the smooth functioning of daily hospital operations, ensuring all departments are working efficiently and effectively. Collaborate with department heads and staff to ensure patient care standards are met and operational issues are addressed promptly. Staff Supervision & Coordination: Supervise and coordinate with front-line staff, housekeeping, security and other operational departments to ensure optimal performance and service delivery. Conduct regular team meetings to discuss operational challenges and solutions and monitor staff compliance with hospital protocols. Patient Experience Enhancement: Monitor patient feedback, assess service delivery and implement corrective measures to improve patient satisfaction. Ensure that hospital services, including admissions, billing, discharge, and housekeeping, are aligned to provide a seamless patient experience. Address and resolve patient or visitor concerns promptly and efficiently, maintaining Zoi Hospitals commitment to compassionate care. Quality & Compliance: Ensure that all hospital operations comply with safety, health, and regulatory requirements, including infection control, waste management, and fire safety. Participate in internal audits and quality assurance initiatives to continually improve hospital processes. Support the implementation of quality improvement projects aimed at enhancing operational efficiency and patient safety. Inventory & Resource Management: Monitor and manage hospital inventory, including medical supplies, non-medical supplies, and equipment to ensure availability without wastage. Collaborate with the procurement team to forecast resource requirements and ensure timely replenishment. Implement cost-control measures to optimize hospital resources and reduce operational expenses. Emergency & Crisis Management: Be an integral part of the hospitals emergency response team, ensuring preparedness for critical situations such as power outages, equipment failures, or other disruptions. Coordinate emergency drills and ensure staff readiness for handling crises in compliance with hospital protocols. Data Analysis & Reporting: Compile and analyze data related to hospital operations, including patient flow, service quality, and departmental performance. Generate reports for senior management on operational efficiency, patient feedback, resource utilization, and areas of improvement. Assist in creating action plans based on operational data to enhance performance and patient care. Continuous Improvement: Identify opportunities for process improvements in hospital operations and collaborate with management to implement them. Participate in cross-functional teams to drive hospital-wide initiatives aimed at operational excellence and patient satisfaction. Stay updated with industry trends, regulatory changes, and best practices in hospital operations to ensure Zoi Hospital remains competitive. Organizational competency Listening: Actively listens to patients and visitors without interrupting, seeking to understand their concerns or requests fully before responding. Integrity: Consistently communicates accurate information to patients, colleagues, and other departments. If theres a delay or issue, they are honest and transparent about it. Accountability: They follow up to confirm that a patient's concerns have been addressed, whether its about scheduling, billing, or any other query Performance: Works efficiently to ensure that patient registrations, appointments, and inquiries are handled in a timely manner. Technical competency Patient Management Software Proficiency: Proficiency in hospital management software, ensuring that patient data is entered accurately and appointments are scheduled without errors. Ensures patient records are updated in real-time to prevent discrepancies. Effective Communication and Coordination: Communicates clearly and concisely with patients, internal departments, and insurance providers. Uses appropriate channels to escalate issues and coordinates with billing, clinical staff, and housekeeping to ensure patient needs are met. Time Management: Ensures that each task such as phone calls, registrations, and patient inquiries are completed accurately and on time. Basic Billing and Cash Handling: Understands hospital billing procedures and can assist patients with basic billing queries. Accurately handles payments, receipts, and cash reconciliation at the end of the day. Behavioral Competencies : Empathy and Compassion: Responds to concerns with care and empathy, ensuring patients feel valued and understood. Professionalism and Patience: Maintains professional behavior at all times, even in stressful or high-pressure situations. Remains calm and composed when dealing with difficult patients or complicated queries. Problem-solving and Initiative: Proactively addresses issues that arise, such as scheduling conflicts or patient complaints. Adaptability and Flexibility: Adapts quickly to changes, or alterations in hospital policies & Is open to learn new procedures and technologies to enhance their performance.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 10 Lacs
Pune, Aundha, Mumbai (All Areas)
Work from Office
Urgent Opening for CENTRE HEAD OPERATIONS with DR.AGARWALS EYE HOSPITALS LTD for Mumbai and Pune Location. Please share updated resume on divya.aaru@dragarwal.com or Whatsapp - 8925330223 Mumbai - Wadala Pune - Aundh JOB DESCRIPTION Roles & Responsibilities: Ensure smooth functioning of all healthcare operations in the assigned hospital. Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence. Handling the revenue of the hospital. Ensure smooth functioning of the assigned branch. Tracking branch performance. Focus on patient satisfaction and quality. Credit billing status to be monitored. Pending ALs to submission of bills. Checking of Counsellors reports daily for Advise Vs Converted / Counselled. Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA. Report to be submitted to Management. Giving On Job training to Counselors, Patient care associates. Random Counseling. Random Patient Calls (Post OP Patients, General Patients, Emergency Cases) Interaction with Doctors about Targets, High Value Cases & Procedures. Co-ordination with Surgeons. Attending to patient Complaints of your zone & speaking to them personally. Prepare monthly tour plan and submit for approval. Daily and monthly report with summary of area with explanation. Define and drive Standard Operating Procedures for service excellence. * Responsibilities can be modified subject to necessity. Thanks & Regards, Divya Aaru Assistant Manager - HR Dr. Agarwals Eye Hospital Mobile : 8925330223 Email : divya.aaru@dragarwal.com www.dragarwal.com
Posted 2 weeks ago
15.0 - 20.0 years
7 - 10 Lacs
Chennai
Work from Office
Leads and Coordinates nursing staff Head nurse activities responsible for the work of other nurses, providing guidance, and ensuring adherence to established protocols and standards Required Candidate profile Worked indesignation of Nurse superintendent / Nurse in-charge / Head Nurse / Nurse Supervisor, Qualif M,sc Nursing Mandatory Female Candidate Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Lucknow
Work from Office
Roles & Responsibilities: Ensure smooth functioning of all healthcare operations in the assigned hospital. Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence. Handling the revenue of the hospital. Ensure smooth functioning of the assigned branch. Tracking branch performance. Focus on patient satisfaction and quality. Credit billing status to be monitored. Pending ALs to submission of bills. Checking of Counsellors reports daily for Advise Vs Converted / Counselled. Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA. Report to be submitted to Management. Giving On Job training to Counselors, Patient care associates. Random Counseling. Random Patient Calls (Post OP Patients, General Patients, Emergency Cases) Interaction with Doctors about Targets, High Value Cases & Procedures. Co-ordination with Surgeons. Attending to patient Complaints of your zone & speaking to them personally. Prepare monthly tour plan and submit for approval. Daily and monthly report with summary of area with explanation. Define and drive Standard Operating Procedures for service excellence. * Responsibilities can be modified subject to necessity.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Assessing and interpreting evaluations and test results; determining respiratory therapy treatment plans in consultation with physicians and by prescription. Job Responsibilities: Meets patients goals and needs and provides quality care by conducting pulmonary function tests; assessing and interpreting evaluations and test results; determining respiratory therapy treatment plans in consultation with physicians and by prescription. Helps patient accomplish treatment plan and supports life by administering inhalants; operating mechanical ventilatorstherapeutic gas administration apparatus environmental control systemsand aerosol generators. Administers respiratory therapy treatments by performing bronchopulmonary drainage; assisting with breathing exercises; monitoring physiological responses to therapysuch as vital signsarterial blood gasesand blood chemistry changes; directing treatments given by aidestechnicians and assistants. Evaluates effects of respiratory therapy treatment plan by observingnotingand evaluating patients progress; recommending adjustments and modifications. Completes discharge planning by consulting with physiciansnursessocial workersand other health care workers; contributing to patient care conferences. Assures continuation of therapeutic plan following discharge by designing home exercise programs; instructing patientsfamiliesand caregivers in home exercise programs; recommending and/or providing assistive equipment; recommending outpatient or home health follow-up programs. Documents patient care services by charting in patient and department records. Maintains patient confidence and protects hospital operations by keeping information confidential. Maintains safe and clean working environment by complying with proceduresrulesand regulations. Protects patients and employees by adhering to infection-control policies and protocols. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturers instructions; troubleshooting malfunctions; calling for repairs. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Develops respiratory therapy staff by providing information; developing and conducting in-service training programs. Complies with federalstateand local legal and certification requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. Contributes to team effort by accomplishing related results as needed. Candidate Requirements: Able to work accurately and with minimal supervision. Ability to comprehend written instructions given by the related departmental personnel. Ability to plan & organize ones work schedule effectively. Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel. Affinity to work in team. Enthusiasm.
Posted 2 weeks ago
3.0 - 8.0 years
2 - 5 Lacs
Chennai
Work from Office
Organizational skills: This is key to be able to collect, sort, and arrange documents accordingly, and to keep them safe and accessible only to authorized persons Knowledge of arithmetic: This helps to be able to calculate and equate figures effortlessly, which is required to get the job done faster and more accurately Moderate level Computer literacy: Knowledge of word, excel, power point to prepare reports, minutes of meeting, presentations for effective assistance and record keeping Multitasking: This skill is needed to perform several assignments together without making mistakes Analytical skills This skill is needed for utilizing quality tools while doing RCA, Risk stratification and Corrective/preventive actions for incident reports. Managerial skills: This is required to be able to collate records of various departments when preparing reports and evaluating performances Responsibilities: Understand healthcare regulations of State Medical Council and NMC/ INC pertaining to Doctors and Nurses and be able to handle medical information discretely. Collating and archiving Credentials of Medical Consultants (Full time and Visiting) in digital format and ensure that they are up to date. Sharing New consultant information to HRD, Quality department, IT and Operations department as required. Maintaining tracker to inform and coordinate with doctors / nurses for ensuring timely renewal of TNMC Registration and Professional Indemnity Insurance certificate with current validity. Facilitating DMO/ Junior doctors interview with Clinical Head and other requirements in terms of deployment and attendance in coordination with HRD. Coordinating with different clinical departments for ensuring compliance to monitoring and reporting of Quality Indicators; Reporting of critical events and Incidents and escalation to Clinical head and Quality department. Scheduling the structured weekly meeting of Clinical Head with departmental In-charges and HODs as a calendar, apart from routine meetings while rounding and in huddle. Assist the Clinical head in maintaining a monthly tracker for doctors, Physician assistants and other paramedical staff performance, which will be structured to facilitate the annual appraisal process. Ensuring punctuality, attendance, grooming, deployment and rotations of Paramedical employees reporting to Clinical head and under Medical services Daily rounds independently in wards to ensure completeness of Clinical Documentation in IP patient files doctors, nurses, dieticians, CPs, physiotherapists. Escalate to concerned stakeholders as needed. Weekly checking of Narcotic drugs documentation/ record keeping in ICU and OT along with CPs. Prepare accurate Minutes of meeting as needed in a timely manner. Our ideal candidate must have previous experience as a Medical Coordinator/ Medical services Executive to Medical Superintendent or Medical Director and is able to complete administrative tasks accurately, and in a timely manner.
Posted 2 weeks ago
4.0 - 6.0 years
2 - 4 Lacs
Ghaziabad, Agra
Work from Office
Overall responsible for Pharmacy Operation Maintain inventory days, removal of expire medicine, near expiry, non moving, damaged or excess stock to keep inventory as per guidelines Ensure Doctor Meetings Maintain Registers Required Candidate profile Should have B.Pharma & D. Pharma Degree Ensure the pharmacy compliance as per the state regulation/NABH standard Management of Vendors, suppliers & Team members Ensure staff and self grooming standard
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
ranchi, jharkhand
On-site
The job is based in Ranchi (Jharkhand) and falls under the Mid-Level category. The ideal candidate should possess 1-3 years of relevant working experience in mid-size or large hospitals.,
Posted 2 weeks ago
12.0 - 20.0 years
16 - 20 Lacs
Mumbai
Work from Office
Role & responsibilities The Assistant General Manager Hospital Operations will be responsible for overseeing and coordinating the day-to-day non-clinical operations across various service departments. The incumbent will ensure a seamless patient journey by enhancing patient experience and maintaining high operational standards in the hospital. The role requires strong leadership, process orientation, and the ability to manage multidisciplinary teams. Preferred candidate profile Key Responsibilities Patient Experience & Front Office Management Ensure smooth functioning of reception, OPD registration, helpdesk, and enquiry counters. Monitor and enhance patient satisfaction by establishing SOPs and service standards. Handle patient feedback and grievance redressal with appropriate escalation protocols. Train front office staff in soft skills, communication, and service delivery. Oversee efficient bed allocation, patient movement, and admission/discharge processes. Coordinate with nursing, billing, and clinical teams for timely and accurate patient services. Monitor turnaround time for admissions and discharge, ensuring minimal delays. Liaise with the Engineering and Maintenance teams for upkeep of hospital infrastructure. Ensure preventive and corrective maintenance activities are scheduled and executed on time. Maintain compliance with safety, statutory and NABH/JCI-related infrastructure standards. Supervise and ensure cleanliness and hygiene standards are maintained hospital-wide. Coordinate with the infection control team for implementation of protocols and audits. Optimize housekeeping manpower and material utilization through effective planning. Ensure timely and hygienic food service delivery to patients, attendants, and staff. Monitor kitchen operations and food quality, maintaining FSSAI norms and dietary compliance. Coordinate with the Dietetics team for patient meal planning and customization. General Administration Lead and guide departmental teams through regular reviews and performance metrics. Prepare and manage departmental budgets, vendor negotiations, and service contracts. Drive cost optimization and operational efficiency without compromising patient care. Ensure smooth coordination between internal departments and outsourced service providers. Key Skills & Competencies Strong leadership and team management skills Excellent communication, interpersonal, and problem-solving abilities Service-oriented mindset with a focus on patient-centric care In-depth knowledge of hospital operations and administrative protocols Familiarity with NABH/JCI accreditation standards Ability to manage multiple departments and priorities simultaneously Eligibility Criteria Minimum 12 years of experience in hospital operations with at least 4 years in a leadership role Proven experience in managing multi-disciplinary support functions in a medium to large-sized hospital Preferred Industry Super-specialty / Multi-specialty Hospitals Healthcare Chains or Tertiary Care Hospitals
Posted 2 weeks ago
3.0 - 8.0 years
2 - 3 Lacs
Chennai
Work from Office
The Floor Manager will be responsible for overseeing day-to-day patient flow and operational activities within the hospital. This role ensures high standards of patient care, efficient workflow, and smooth coordination among clinical and non-clinical departments. Key Responsibilities: Patient Flow & Experience: Manage OPD operations to ensure a smooth patient journey from registration to discharge. Monitor waiting time, reduce patient delays, and ensure timely consultation. Handle patient queries, concerns, and escalate unresolved issues appropriately. Maintain cleanliness and ensure availability of support services (e.g. housekeeping, security, front desk). Staff Coordination: Supervise front office executives, nursing staff, and other floor support teams. Ensure adequate staff availability and proper duty rosters. Conduct regular briefing sessions for floor staff. Operational Efficiency: Monitor daily appointments, walk-ins, and patient scheduling. Coordinate with doctors, optometrists, and technicians to align daily operations. Ensure timely stock availability of basic medical and non-medical supplies on the floor. Compliance & Reporting: Ensure adherence to hospital protocols and patient safety standards. Prepare and submit daily floor activity reports to the management. Ensure compliance with NABH standards and hospital SOPs. Kindly share your updated resume to karthikeyan.p@dragarwal.com Contact/WhatsApp to Karthik - 7338777993
Posted 2 weeks ago
10.0 - 20.0 years
0 - 1 Lacs
Tiruppur
Work from Office
REVATHI MEDICAL CENTER, TIRUPUR is looking for a Medical Director who can monitor and improve the level of care we provide and help reduce our operational costs over time. The ideal candidate for this position has a strong background as a primary care physician, as well as experience in a hospital administration role. The successful applicant will work closely with our executive management team to implement strategies that enhance patient care and improve our medical practice. If you are interested in leading a dynamic team of healthcare professionals, we encourage you to apply today.
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
delhi
On-site
You are a dynamic and experienced P&L Head in the Healthcare industry, responsible for leading and driving the healthcare division of the company. Your role involves full ownership of the profit and loss (P&L) for healthcare operations, encompassing strategy development, business growth, operational excellence, and client relationship management. It is crucial that you have a strong understanding of healthcare facility management, hospital operations, and regulatory compliance while ensuring high-quality service delivery. You will oversee the end-to-end operations of healthcare facility management services, including housekeeping, patient support, maintenance, and compliance. It is essential to ensure adherence to healthcare industry regulations, quality standards (NABH, JCI, etc.), and infection control protocols. Driving continuous process improvements to enhance efficiency and service delivery is a key aspect of your role. Implementing technology-driven solutions to optimize facility operations and incorporating best practices in hospital facility management to optimize costs and patient satisfaction are integral parts of your responsibilities. In collaboration with a team of professionals, you will implement advanced cleaning and disinfection protocols to maintain a sterile hospital environment. Utilizing hospital-grade disinfectants, antimicrobial coatings, and AI-based monitoring systems for real-time hygiene tracking are crucial for infection control and hygiene management. Additionally, you will focus on patient support, non-clinical services, biomedical waste management, facility maintenance, and engineering support to ensure operational efficiency and patient satisfaction. You will also be responsible for building and maintaining strong relationships with key clients and stakeholders, conducting business development activities, and providing leadership, mentorship, and management to a team of healthcare facility management professionals. Fostering a culture of accountability, performance excellence, and continuous learning among the team is essential. Proper training and development programs should be implemented to ensure staff readiness to meet the demands of the healthcare industry. As a qualified candidate, you should possess a Bachelor's/Masters in Hospital Administration or Healthcare Management with over 10 years of experience in healthcare facility management, hospital operations, or related fields. A proven track record of managing P&L, driving business growth, and overseeing large-scale operations in a facility management company is crucial. Strong financial acumen, expertise in P&L management, cost optimization, in-depth knowledge of healthcare facility management services, and hospital infrastructure needs are essential for this role. Excellent leadership, strategic thinking, stakeholder management skills, a strong understanding of regulatory requirements, and quality standards in healthcare facility operations are key attributes required. Your ability to drive operational efficiency and service excellence will be critical in fulfilling the responsibilities of this role.,
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Provide patients with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Communicate with patients suffering from various ailments post-discharge to understand their health status and counsel. Monitor patients to evaluate the progress of the treatment and maintain records. Engage with patients to understand their medical needs and effectively channel them to the Hospitals. To handle patient queries and respond to pre-defined FAQs. Counselling patients who have been advised for surgeries on the health outcomes of the Hospitals . To collate health records-related data from consenting patients. Language Requirements: Mandatory: English & Hindi Priority Hiring Needs: Malayalam Tamil Telugu Kannada
Posted 3 weeks ago
5.0 - 10.0 years
5 - 7 Lacs
Chennai
Work from Office
Looking for a Center Admin to oversee daily operations, staff coordination, patient services, and facility management. Ensure smooth functioning of the hospital and compliance with healthcare standards. Strong leadership and admin skills required.
Posted 3 weeks ago
10.0 - 17.0 years
35 - 40 Lacs
Bharuch, Surat
Work from Office
1. Key Responsibilities- 1. Clinical Leadership Lead and oversee all medical and clinical services within the industrial hospital. Ensure delivery of high-quality, evidence-based care tailored to the needs of industrial workers. Supervise clinical departments including emergency care, occupational medicine, preventive care, and rehabilitation. 2. Occupational Health & Safety Design, implement, and monitor occupational health programs in compliance with local regulations (e.g., Factory Act, OSHA). Evaluate and mitigate health risks associated with workplace exposure (chemical, physical, ergonomic). Collaborate with safety and HR departments to manage employee wellness programs, return-to-work plans, and health surveillance. 3. Regulatory Compliance Ensure compliance with healthcare, labor, and workplace safety regulations and standards. Prepare for audits and inspections by regulatory bodies (e.g., Directorate of Industrial Safety & Health, NABH). Maintain accurate and confidential medical records in line with legal requirements. 4. Emergency Response & Preparedness Lead the hospitals emergency preparedness planning, especially for industrial accidents or mass casualty incidents. Oversee training programs in first aid, BLS/ACLS, and emergency evacuation procedures for medical and plant personnel. 5. Preventive & Curative Care 6. Employee Health Education & Wellness . 7. Medical Staff Management 8. Stakeholder Coordination Act as the chief liaison between hospital management, plant leadership, HR, and external medical agencies. Represent the hospital in safety committee meetings and contribute to workplace health policy formation. Preferred candidate profile 1.MD/MS qualified candidate will be an edge for the position 2.He will work as CMO for the 30 Bed hospital with support of 2-3 MBBS doctors in the company campus.
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
delhi
On-site
You are a dynamic and experienced P&L Head in Healthcare, responsible for leading and driving the healthcare division of the company. Your role encompasses full ownership of profit and loss (P&L) for healthcare operations, focusing on strategy development, business growth, operational excellence, and client relationship management. It is essential for you to possess a strong understanding of healthcare facility management, hospital operations, and regulatory compliance to ensure high-quality service delivery. Your responsibilities include overseeing end-to-end operations of healthcare facility management services, covering housekeeping, patient support, maintenance, and compliance. You must ensure adherence to healthcare industry regulations, quality standards (NABH, JCI, etc.), and infection control protocols while driving continuous process improvements for enhanced efficiency and service delivery. Implementing technology-driven solutions to optimize facility operations and incorporating best practices in hospital facility management are crucial aspects of your role. You will be involved in implementing various technology-driven solutions to improve hospital efficiency, hygiene, and patient experience, such as infection control and hygiene management, patient support services, biomedical waste management, facility maintenance, and engineering support. Additionally, you will be responsible for client relationship management, including building and maintaining strong relationships with key clients and stakeholders, conducting business development activities, and leading, mentoring, and managing a team of healthcare facility management professionals. To qualify for this role, you should have a Bachelor's/Masters in Hospital Administration or Healthcare Management, along with 10+ years of experience in healthcare facility management, hospital operations, or a related field. Your track record should demonstrate expertise in managing P&L, driving business growth, and overseeing large-scale operations in a facility management company. Key skills and competencies required for this position include strong financial acumen, in-depth knowledge of healthcare facility management services, excellent leadership and strategic thinking abilities, stakeholder management skills, understanding of regulatory requirements and quality standards in healthcare facility operations, and the capability to drive operational efficiency and service excellence.,
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Chennai, Sholinganallur
Work from Office
Assist patients with daily needs, transport, and hygiene; support nurses with lifting and supplies; maintain ward cleanliness; follow safety and infection protocols; and report issues. Requires physical fitness, compassion, and attention to hygiene.
Posted 3 weeks ago
8.0 - 12.0 years
8 - 14 Lacs
Ahmedabad
Work from Office
MBBS with MD; JD preferred. Proven experience in hospital clinical operations and leadership required. Strong coordination skills with clinical departments and a focus on quality patient care
Posted 3 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
Chennai
Work from Office
Job Description Roles & Responsibility: Maintains and contributes to patient care by organizing and maintaining patients medical records and health information. Communicates with patients, medical professionals, and insurance companies. Answers requests for information and documents. Transcribes notes and collaborates with healthcare providers to ensure the accuracy of medical records. Updates and reviews medical records by reviewing information, notifying health care providers of record deficiencies, and tracking outstanding records. Categorizes diagnoses, treatments and conditions using standardized healthcare codes. Maintains Patient confidence and protects hospital operations by keeping information confidential and complying with privacy policies and regulations. Updates medical history in a timely manner. To verify the discharge analysis register, admission and discharge registers. Performing any other duties as assigned by Management from time to time. Reporting to Department Head. Desired Candidate Profile Qual;Bachelors/Diploma Degree or an Associate Degree. 1-3 Years Experienced. Immediate Joiner. Should be good in Communication, Email and Telephone etiquette. Proficient in Microsoft Applications Should be good in Communication, Email and Telephone etiquette. Perks and Benefits As Market Standard Specialisation Medical Record APPLY FOR THIS JOB Upload Resume Note:(Only pdf and docx files are allowed)
Posted 3 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Inpatient Billing Operations 1. Patient Registration and Admission: Verify patient demographics, insurance information, and admission details to ensure accurate billing. 2. Charge Capture and Coding: Review and verify inpatient charges, codes, and diagnoses to ensure compliance with regulatory requirements. 3. Billing and Claims Submission: Prepare and submit accurate and timely inpatient claims to insurance companies and government payers. 4. Payment Posting and Reconciliation: Post payments, reconcile accounts, and follow up on outstanding claims. Revenue Cycle Optimization 1. Claims Analysis and Denial Management: Analyze claims denials, identify root causes, and implement corrective actions to reduce denial rates. 2. Revenue Cycle Metrics and Reporting: Track and report key revenue cycle metrics, such as claims submission rates, payment rates, and denial rates. 3. Process Improvement and Compliance: Identify opportunities for process improvement, implement changes, and ensure compliance with regulatory requirements. Interdepartmental Collaboration 1. Communication with Clinical Teams: Collaborate with clinical teams to clarify billing and coding questions, ensure accurate documentation, and optimize revenue cycle performance. 2. Coordination with Patient Access and Case Management: Work closely with patient access and case management teams to ensure seamless transitions and accurate billing.
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
kerala
On-site
Job Description: Deputy Manager / Assistant Manager - HR Location: MAGJ Hospital, Mookkannoor Salary: Best in the industry Qualifications: MBA in Human Resources (HR), Masters in Human Resource Management (MHRM), Masters in Hospital Administration (MHA), or equivalent qualifications. Key Responsibilities: Recruitment & Staffing: Lead recruitment processes for medical, paramedical, and administrative positions. Collaborate with department heads to assess workforce needs and ensure optimal staffing levels. Ensure recruitment strategies align with hospital goals and industry trends. Employee Relations: Address staff concerns, mediate workplace conflicts, and foster a positive working environment. Implement employee engagement programs and wellness initiatives to enhance job satisfaction and productivity. Maintain open communication with all staff members for addressing grievances. Training & Development: Design and implement orientation and onboarding programs for new hires. Identify training needs and organize programs for skill development and professional growth. Collaborate with departments to provide continuous learning opportunities. Performance Management: Manage the performance appraisal process, ensuring timely and constructive feedback. Develop and monitor performance improvement plans for underperforming employees. Align employee performance with hospital goals and patient care standards. Compliance & Policy Development: Ensure hospital HR practices comply with healthcare regulations and labor laws. Develop and update HR policies in line with organizational changes and industry best practices. Support healthcare accreditation processes by maintaining staff records and compliance documentation. Compensation & Benefits: Manage employee benefits programs, including insurance, leave management, and retirement plans. Regularly review salary structures to ensure competitive compensation within the industry. HR Analytics & Reporting: Generate HR reports, including employee turnover, absenteeism, and workforce trends, for management review. Use data to inform HR strategies, improve processes, and support hospital decision-making. Workforce Planning: Assist in forecasting workforce needs based on patient volume and hospital expansion. Plan for future staffing requirements in alignment with hospital growth and services offered. Key Skills: Strong leadership and communication abilities. Knowledge of HR best practices in healthcare settings. Problem-solving and conflict resolution skills. Familiarity with HR software and data analytics. Understanding of hospital operations and healthcare regulations. Job Type: Full-time Schedule: Day shift Education: Master's (Required) Experience: HR Department: 1 year (Required) Work Location: In person,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
madurai, tamil nadu
On-site
One of our premium customer in health care / hospital industry is looking for experienced Operations Manager who can work in day and night shifts , for their madurai hospital facility. Qualification : Any Degree Gender : Male Years of Experience : 10+ years in Hospital Operations and Management. Location : Madurai Type : Permanent Document : send your CV to hr@planpoint.in Job Types: Full-time, Permanent Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
As an Admin Staff at Medico Hub Connect, a newly established hospital dedicated to enhancing healthcare delivery through innovative solutions and exceptional service, your role will be crucial in coordinating administrative tasks and supporting hospital operations. You will play a key part in managing patient appointments and scheduling, providing excellent customer service to patients and visitors, handling phone inquiries, and maintaining organized patient records and documentation. Additionally, you will assist with billing and insurance claims processing, prepare and process medical reports and correspondence, ensure compliance with healthcare regulations and standards, and support hospital staff with administrative needs. Your qualifications as an ideal candidate for this role include proven experience in an administrative position, preferably in a healthcare setting, strong organizational and multitasking skills, excellent verbal and written communication abilities, and high proficiency in MS Office Suite (Word, Excel, Outlook). A solid understanding of medical terminology and healthcare protocols, the ability to maintain confidentiality and handle sensitive information, exceptional customer service skills, attention to detail, and a strong commitment to accuracy are also essential for this role. You should be able to work independently and as part of a team, possess problem-solving skills, have familiarity with medical billing and coding, hold a high school diploma or equivalent (an associated degree in healthcare administration is preferred), and be willing to adapt to changes in a fast-paced environment. Join us at Medico Hub Connect and be part of a dynamic team that is committed to redefining healthcare by providing personalized attention and treatment tailored to the needs of every patient. If you are a motivated and detail-oriented individual looking to contribute to a rewarding healthcare environment, we invite you to apply for the Admin Staff position and help us build a compassionate and efficient healthcare experience for our community. For further details and to apply, please contact Mr. Dharmendra at 70605 29025.,
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Nashik
Work from Office
------------------------------------------------ WALK IN INTERVIEW: 12 NOON - 6 PM ------------------------------------------------ 1. VACANCY: EXECUTIVE, MEDICAL SERVICES CUM OPERATIONS [NIGHT SHIFT] 2. NUMBER OF VACANT POSITIONS: 2 3. CTC: UPTO RS 45,000 PER MONTH 4. REQUIREMENTS: MBBS / BAMS / BHMS / BUMS / BDS / BPT / WITH ADDITIONAL QUALIFICATION IN HOSPITAL MANAGEMENT / ADMINISTRATION. 5. FULL TIME JOB 6. FRESHERS ARE ENCOURAGED TO APPLY. 7. ON-THE-JOB TRAINING WILL BE PROVIDED. 8. WE ARE THE LARGEST CHAIN OF CANCER HOSPITALS IN SOUTH EAST ASIA. 9. https://www.hcgoncology.com/ 10.https://www.hcgmanavatacancer.org/ 11.WE HAVE TIED UP WITH KIMS-THE LARGEST HEALTHCARE PROVIDER IN TELANGANA & ANDHRA PRADESH TO SET UP A 325 BEDS MULTI SUPER SPECIALITY HOSPITAL IN NASHIK. 12.https://www.kimshospitals.com/ 13. LOCATION: NASHIK 14. FINAL ROUND OF INTERVIEWS IN PERSON AT NASHIK ONLY. 15. JOINING AT THE EARLIEST. 16.RESUME + PASSPORT SIZE PIC + LATEST SALARY SLIP, IF ANY TO BE MAILED AT careers@manavatacancercentre.com
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
We are looking for candidates with an MHA or MBA in Hospital Administration, preferably with exposure to hospital operations. Freshers are also welcome to apply.
Posted 3 weeks ago
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