Operations Executive - MOD

Job Roles & Responsibility:

Supervision and Staff Management:

The MOD provides leadership and support to staff on shift, monitoring their performance, and addressing any immediate staffing needs or concerns.

Operational Management:

The MOD oversees day-to-day operations, ensuring efficient workflows, cleanliness, maintenance, and adherence to safety regulations.

Customer/Guest Relations:

The MOD addresses customer or guest inquiries, resolves issues, and ensures a positive experience.

Emergency Management:

The MOD handles emergencies, incidents, or unexpected challenges, such as medical emergencies, security issues, or power outages.

Compliance and Reporting:

The MOD ensures adherence to relevant protocols, policies, and regulations. They may also be responsible for reporting incidents or other relevant information.

Specific Examples of MOD Roles:

Hospital MOD:

In hospitals, the MOD might be responsible for coordinating care, managing patient issues, and ensuring compliance with healthcare protocols.

Retail MOD:

In retail, the MOD might be responsible for overseeing store operations, managing staff, handling customer issues, and ensuring security.

Facility MOD:

In facilities like community centers, the MOD might be responsible for managing staff, addressing guest issues, and ensuring the smooth operation of the facility