257 Helpdesk Management Jobs - Page 10

Job Position: Helpdesk Executive (Male/ Female) Job Location : Mumbai (BKC - Bandra Kurla Complex) Qualification : Any Graduate Total Experience: Minimum 1 yr experience as Helpdesk CTC Offering: 2 LPA to 3.50 LPA Job Description: Candidate should have experience in helpdesk/reception. Fluent communication skills. Should have prior experience in handling phone calls, guest, reception area. Should have knowledge in MIS and power point presentation. Interested candidates can share their resume on below mentioned email i'd: gauri.raut@psipl.co.in

Good communication skills and Handling email, phone calls. Both written and verbal communication are crucial for effective interaction . Managing calendars, Scheduling meetings Welcoming visitors and directing them to their destination.. Required Candidate profile Proficiency in Microsoft Office. Good communication skills. Handling email, phone calls Managing calendars, Scheduling meeting Welcoming visitors.

Good communication skills and Handling email, phone calls. Both written and verbal communication are crucial for effective interaction . Managing calendars, Scheduling meetings Welcoming visitors and directing them to their destination.. Required Candidate profile Proficiency in Microsoft Office. Good communication skills. Handling email, phone calls Managing calendars, Scheduling meeting Welcoming visitors.

!!Hiring for CMM level 5 organisation!!Ensure that specific and measurable targets are developed for all IT services.Monitor service performance against SLAs.Should be flexible to work in rotational shifts.People management includes roster management Required Candidate profile Designation:Helpdesk Lead Location:Lower Parel Experience:4+ Years contact:snehapawar@peshr.com/7021769496 Should have good communication skill (Verbal & Written) knowledge on Microsoft Excel.

Key Responsibilities: Customer Support: Address customer queries, concerns, and complaints related to their property after possession, via phone, email, or in person. Troubleshooting: Assist with technical issues, such as plumbing, electrical, or other property Maintenance problems. Issue Resolution: Work with relevant teams (e.g., engineering, maintenance) to resolve issues. Documentation and Record Keeping: Maintain detailed records of customer interaction,issues. Customer Communication: Provide clear and concise communication with customers, keeping them informed of progress and updates. Follow-up: Monitor and follow up on unresolved issues to ensure customer satisfaction. SOP Adherence: ...

Key Responsibilities: Customer Support: Address customer queries, concerns, and complaints related to their property after possession, via phone, email, or in person. Troubleshooting: Assist with technical issues, such as plumbing, electrical, or other property Maintenance problems. Issue Resolution: Work with relevant teams (e.g., engineering, maintenance) to resolve issues. Documentation and Record Keeping: Maintain detailed records of customer interaction,issues. Customer Communication: Provide clear and concise communication with customers, keeping them informed of progress and updates. Follow-up: Monitor and follow up on unresolved issues to ensure customer satisfaction. SOP Adherence: ...

Job Title: Help Desk Coordinator (Fresher) - Only Female Candidates Department: IT Support Industry: Automobile Location: Chennai Reports To: IT Manager / Help Desk Supervisor Job Summary: We are looking for a motivated and tech-savvy fresher to join our team as a Help Desk Coordinator . This entry-level role is ideal for someone passionate about technology, eager to learn, and ready to provide frontline IT support to employees in a fast-paced automobile company. You will assist in coordinating help desk operations and ensuring smooth day-to-day IT support services. Key Responsibilities: Serve as the first point of contact for IT support queries from users. Log and manage support tickets in ...

Roles and Responsibilities Provide exceptional customer support through phone calls, emails, and chat sessions to resolve client queries and concerns. Handle incoming calls, respond to emails, and address chat queries in a timely and professional manner. Manage help desk operations by prioritizing tasks, escalating complex issues when necessary, and maintaining accurate records of all interactions. Maintain high levels of product knowledge to effectively address client questions about products/services. Desired Candidate Profile 1-6 years of experience in a similar role (help desk or call center). Excellent communication skills for effective query handling over various channels (phone, email...

Job Description: We are looking for a Technical Service Desk Executive to support end-users by troubleshooting hardware and software issues. You must have hands-on experience with Service Desk ticketing tools, ITIL processes, and strong technical skills. Responsibilities: Troubleshoot Windows, Mac, MS Office, Teams, OneDrive, and office applications. Manage hardware and OS issues for laptops, desktops, and other end-user devices. Follow ITIL processes for incident and service management. Provide excellent communication and customer support. Requirements: 2-3 years experience in a technical service desk role. Good knowledge of IT troubleshooting and ticketing systems. Strong understanding of ...

Role: IT Helpdesk Coordinator Location: Gurugram Experience: 1 to 3 Years Salary: Upto 3.60 LPA Shift: Rotational 6 days working Only male candidates required KEY RESPONSIBILITIES: Handling users IT related issues. Managing the calls/tickets within SLA Generating the tickets and aligning the Engineer of Concerned Team to solve the issue. Coordinating with engineer, as well as with user for the update of the call. Checking and generating the Shift report, Daily call report, Monthly call report Skills Required: Experience in ticketing tools. Generating, assigning and closing tickets Knowledge on SLA Knowledge on ticket life cycle Excellent communication skills required If you are interested pl...

Helpdesk Executive Work Dynamics What this job involves Transforming to the Workplace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Client/Stakeholder Management (in support of the Site lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management To Assist Reporting Manager for the smooth running of operations To provide Help Desk services in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Leve...

Were seeking a dynamic and customer-oriented Assistant Manager to lead our Facilities Helpdesk Operations. This role combines technical expertise with people management skills to ensure efficient helpdesk operations and superior customer service delivery. Key Responsibilities: Team Leadership & Development Lead, train, and mentor helpdesk team members Create and implement training schedules and development programs Monitor team performance and provide regular feedback (weekly, monthly, quarterly) Maintain team morale and promote a positive work environment Oversee daily helpdesk operations and ensure smooth workflow Develop and maintain Standard Operating Procedures (SOPs) Monitor and ensure...

1year exp.in Linux system admin & patch management. hands-on exp with IBM Big Fix (patching, reporting & admin) familiarity with ticketing systems such as ServiceNow.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Were seeking a dynamic and customer-oriented Assistant Manager to lead our Facilities Helpdesk Operations. This rol...

Managing the help desk team and ensuring efficient performance. Good Communication Skills. Developing and maintaining standard operating procedures. Analyzing ticket data to identify trends and areas for improvement. Conducting regular training sessions for help desk staff on technical and communication skills. Setting and implementing service desk policies and procedures. Coordinating with IT staff to ensure swift resolution of IT issues. Managing the service desk budget and ensuring customer satisfaction.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description - Floor Executive-TWL&Loft PAM What this job involves: Serving on the front lines of customer servi...

TitleOperations Command ExecutiveBusiness unitIntegrated Facilities ManagementReporting toTransport Governance Lead Duties & responsibilities- The role is responsible to man the helpdesk 24*7 for AsPac region for Transport Command Center and Centralised Workplace Helpdesk. - Respond to customers requisition and/or issues through calls, emails and Corrigo Portal. - Follows-up and directing WOs requisition to right person as per defined KPIs - Live monitoring of application/software for command center and responding to any deviation as per defined process. - Proactive and ability to respond to incidents/accident real time and take corrective action as per defined processes. - Report preparatio...

Role Overview We are hiring a Helpdesk Support Engineer to provide first-level technical support to our users. This is a remote position requiring work during US business hours (9 PM 6 AM IST). The ideal candidate is tech-savvy, customer-focused, and eager to learn and grow in a fast-paced environment.Key Responsibilities: • Provide first-line support via email, chat, and ticketing tools. • Troubleshoot and resolve user issues related to the PREP platform. • Log, track, and update support tickets with detailed documentation. • Follow defined processes for issue escalation and resolution. • Assist with user onboarding and basic training queries. • Collaborate with internal teams to report bug...

Coordinating all training activities. Attendance preparation for all the staff members. Data Entry for all training activities. Biometric & ID cards allocations.

Hiring For leading Insurance Company Job Summary: We are seeking a proactive and customer-oriented Helpdesk Executive to manage and support routine insurance-related inquiries and tasks. The role involves assisting clients with Motor Insurance, Health Insurance, and Laptop Claims, along with handling basic insurance data. The ideal candidate will be the first point of contact for policyholders and internal stakeholders, ensuring timely and accurate support and issue resolution. Key Responsibilities: Act as the first point of contact for customer queries related to: Motor insurance (renewals, claims, endorsements) Health insurance (policy details, claims guidance, document assistance) Laptop/...

experience in IT helpdesk or service desk coordination Familiarity with ITSM tools e.g ServiceNow, Fresh service, ManageEngine &support processes English for user communication Strong organizational & multitasking skills Ticketing & ITSM tool usage Required Candidate profile Asset and inventory management Vendor coordination and follow-ups Team coordination and support scheduling Reporting and SLA tracking kindly reach us Preethi 6382942219

Role & responsibilities Provide first-level technical support to end-users on various IT-related issues, including but not limited to Outlook issues, password resets on Active Directory (AD) and Azure AD, and Teams issues. Diagnose and troubleshoot hardware and software problems, ensuring timely resolution to minimize user downtime. Respond to support requests via phone, email, or ticketing systems promptly and professionally. Document all support interactions and solutions in the ticketing system to ensure accurate records and knowledge sharing. Assist with the setup and configuration of new user accounts on Azure AD and M365 platforms. Provide guidance and support for general IT issues, in...

remote typeOn-site locationsNavi Mumbai, MH time typeFull time posted onPosted 6 Days Ago job requisition idREQ421590 Sr. Manager Engineering Account Management Work Dynamics (Country, Region) * To Manage Technical Operations at site (including HT & LT Chillers, VFDs, Pumps, AHUs, Low side HVAC, Electrical starters, blowers, BMS, Electrical HT & LT switchgear, Transformer, DG Set) , Vendor Management, Manpower management, Energy Savings Initiatives, Material Management, Good in Documentations, Helpdesk Management. * Should have an experience to handle team of engineers (4+)& technicians(50+) at site. on-site support. Technical knowledge - Low Side HVAC i.e. Split, Ductable, Package, VRV,VRF ...

Designation: HR Helpdesk Representative Location: Gurgaon Experience: 0-6 Months Employment Type: Full-time Shift - Working -11AM -8:00PM Key Role & Responsibilities: Responsible to manage end to end process delivery for HR Helpdesk Team and Manage day to day employee queries. Should be graduate in any stream. Should be well versed in computer knowledge -MS Office. Good Communication Skills Should be comfortable in Voice and Email process. Voice is mandate. Person should be comfortable in blended process. Should be staying in TP Hiring Zone. HR Knowledge will be added advantage though not mandatory. Process works all 7 days 8:00 AM to 8:00 PM IST- Shift duration is 9 hours with rostered week...

Job Title: Senior Manager Procure-to-Pay (P2P) Key Account Management Function: Finance & Shared Services (F&SS) Domain: E-commerce Location: Bangalore Reports to: ATL/ KAM; P2P Tower Lead Role Summary: The Senior Manager P2P Key Account Management will be responsible for leading vendor and seller relationship management within the Procure-to-Pay (P2P) function in a high-volume e-commerce environment. The role will focus on ensuring stakeholder satisfaction, operational excellence in payment processes, and proactive resolution of escalations. It requires a deep understanding of Statements of Account (SOA) reconciliation, GST, TDS, and vendor compliance, alongside strong problem-solving skill...