1 - 3 years

1 - 3 Lacs

Posted:2 months ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Managing the help desk team and ensuring efficient performance. Good Communication Skills. Developing and maintaining standard operating procedures. Analyzing ticket data to identify trends and areas for improvement. Conducting regular training sessions for help desk staff on technical and communication skills. Setting and implementing service desk policies and procedures. Coordinating with IT staff to ensure swift resolution of IT issues. Managing the service desk budget and ensuring customer satisfaction.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Property solutions India Pvt ltd logo
Property solutions India Pvt ltd

Real Estate

Mumbai

RecommendedJobs for You

Mumbai, Navi Mumbai, Mumbai (All Areas)

Noida, Uttar Pradesh, India