IT Support Engineer (L2) - Off role / Third party role

Job Description

Role & responsibilities Responsibilities: *Technical Support* : Provide on-site technical support for all IT-related issues, including hardware, software, and Local network problems. *System Management* : Install, configure, and maintain end user computer systems, networks, printers, and other IT equipment. *Troubleshooting* : Troubleshoot and resolve technical issues promptly to minimize downtime and ensure uninterrupted operation. *Collaboration* : Collaborate with other IT team members to implement and maintain IT security measures, including antivirus software and other security or IT systems. *Asset Management* : Assist with IT asset management, including inventory tracking, procurement, and disposal of equipment. *User Training* : Train end-users on the use of IT systems and applications, and provide ongoing support as needed. *Documentation* : Document IT procedures, configurations, and troubleshooting steps for future reference. *Continuous Learning* : Stay up-to-date on emerging technologies and best practices in IT support and maintenance. # Requirements: *Education* : Bachelors degree in information technology, Computer Science, or a related field. *Experience* : Proven experience as an IT support engineer or in a similar role, preferably in a corporate environment. *Technical Skills* : a) Strong knowledge of Microsoft Windows operating systems and Office 365 applications. b) Familiarity with network infrastructure, including routers, switches, and wireless access points are plus but not mandatory . c) Familiarity with Active Directory, Group Policy, and other directory services. *Problem-Solving* : Excellent problem-solving skills and attention to detail. *Communication* : Strong communication and interpersonal skills, with the ability to interact professionally with all levels of staff. *Independence* : Ability to work independently and prioritize tasks effectively in a fast-paced environment. Work location -Chettipedu (Near to sriperambathur) Contact - 9791323171. Preferred candidate profile Computer related degree is preferred. Company cab available .