Workday Application Specialist - HCM

The Workday Application Specialist is a critical role within AML RightSource, responsible for serving as the subject matter expert for a specific Workday module (e.g., Human Resources, Payroll, Recruitment, Benefits, and others).

Reporting to the Workday Architect / Manager, this role ensures the optimal configuration, maintenance, and enhancement of their assigned Workday module to support the organizations operational and strategic objectives.

The Workday Application Specialist collaborates with business stakeholders, the Workday administration team, and cross-functional teams to gather and translate business requirements into effective module-specific configurations, ensuring seamless functionality and process efficiency.

This role drives module-specific issue resolution, supports system upgrades, and implements changes to maximize the value of their designated Workday module while maintaining alignment with the overall Workday architecture.

Duties and Responsibilities

• Serve as the primary expert for a designated Workday module (e.g., Human Resources, Payroll, Recruitment, Benefits), maintaining deep knowledge of its functionality, configuration options, and best practices.
• Collaborate with business stakeholders and the Workday Architect / Manager to gather and analyze module-specific business requirements, translating them into effective configurations and solutions.
• Implement, configure, and maintain the assigned Workday module to ensure optimal performance, scalability, and alignment with organizational needs.
• Oversee and document all changes made within the assigned module, ensuring compliance with organizational standards and the overall Workday architecture.
• Manage and resolve module-specific issues reported through the Workday ticketing system, troubleshooting errors, documenting solutions, and escalating complex issues to the Workday Architect / Manager as needed.
• Support module-specific aspects of system upgrades, including testing, validation, and user communication to ensure seamless transitions and minimal disruption.
• Identify opportunities to optimize processes within the assigned module, recommending and implementing enhancements to improve efficiency and user experience.
• Work closely with the Workday administration team, HR Workstream, Technical Workstream, Recruiting, and IT Operations to ensure module-specific solutions align with broader system goals.
• Maintain and update module-specific data and configurations, ensuring accuracy and compliance with organizational policies and licensing requiremen
• Identify and implement module-specific automation opportunities to streamline processes and reduce manual effort.
• Provide guidance and training to end-users and team members on the functionality and best practices of the assigned Workday module.
• Collaborate with third-party vendors, as directed by the Workday Architect / Manager, to support module-specific implementations or integrations.
• Support module-specific data protection, disaster recovery, and failover procedures to ensure system reliability and compliance with organizational standards.
• Recommend module-specific functional and technical solutions to enhance the assigned Workday module’s performance and alignment with business needs.

Required Qualifications

• Bachelor’s degree in related field
• Business fluent in English
• Minimum of 2 years of Workday configuration with specific expertise in at least one Workday module (e.g., Human Resources, Payroll, Recruitment, Benefits).
• In-depth understanding of the assigned Workday module’s functionality, configuration options, and integration points.
• Functional knowledge and understanding of HR processes
• Experience in participating in systems implementation projects
• Ability to work efficiently in a fast-paced environment with technical and non-technical teams to translate needs into solutions
• Strong data analysis, research, analytical and testing skills
• Ability to complete tasks efficiently, accurately, and in a timely manner
• Must be a self-starter with the ability to manage multiple work assignments and priorities with urgent deadlines, and maintaining excellent customer service skills

Preferred Qualifications

• Six or more years of related work experience
• Workday Pro certification in the assigned module or equivalent.

Normal Working Hours and Conditions

Core business hours are generally 8:00 am – 5:00 pm. However this position will require work to be performed outside of normal business hours based on Company operations.

Physical Requirements

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other office locations and to verbally communicate to exchange information.