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0.0 - 3.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
You will be responsible for providing desktop/server support in the Electronics/IT industry at Radius Infotech Pvt. Ltd., located in Ghaziabad (Indirapuram). As a part of the Installation, Configuration & Support functional area, you will be required to have a Diploma/B.Tech (IT) qualification and 0-2 years of experience. Your major responsibilities will include having knowledge of operating systems such as Win7, 8, 8.1, 10, Win Server 2012/16, Linux, troubleshooting network connectivity problems, monitoring server performance, documenting server configurations, resolving user and computer/server issues, testing systems, providing technical support over phone or email, troubleshooting hardware, software, or networking issues, knowledge of network technologies (VLAN, Switching, Routing, WAN, LAN), maintaining, repairing computers/systems, installing software and hardware, network device installation & troubleshooting, and managing user issues within the AD environment. Additionally, you will be expected to report daily to the Senior Reporting Authority, provide service for existing systems, handle customer interactions ensuring their satisfaction, work effectively in a team, possess good written and spoken communication skills, demonstrate creative flair, and be able to handle work pressure efficiently. This is a full-time, permanent position with benefits such as health insurance, internet reimbursement, paid sick time, and provident fund. The job entails day shift work at the office location. For more information or to apply, please contact Reshma S. at reshma.s@radiusinfotech.in or 8929078188.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Windows Platform Support Specialist, you will be responsible for installation, configuration, and administration of Windows7, Windows 8, and Windows 10 operating systems. Your duties will include troubleshooting hardware and OS issues for all model desktops and laptops, configuring drivers and devices, setting up new user PCs and profiles, assigning IP addresses and LAN configurations, as well as resolving mail client problems including MS-Outlook configuration. You will be expected to handle internet-related issues, configure basic TCP/IP settings, create, delete, and modify user accounts, and manage user permissions. Remote management through tools like Team Viewer, VNC, and Remote Desktop to address Windows and software issues will also be part of your responsibilities. Additionally, you will be in charge of installing, configuring, and maintaining network printers, upgrading hardware and software components, and providing internal office software support. To qualify for this role, you should be a graduate in any IT stream or hold a relevant diploma. While freshers and recent graduates are encouraged to apply, candidates with Microsoft certifications will be given preference. This position is open to male applicants who are available for immediate joining. This is a full-time position with the possibility of an internship, and the contract length is set at 6 months. The workdays are from Monday to Friday, and candidates must be able to commute or relocate to Bengaluru, Karnataka. Education requirements include a diploma, with preference given to candidates with at least 1 year of experience in IT or related fields. If you meet these qualifications and are ready to take on a challenging role in Windows platform support, we encourage you to apply for this position.,
Posted 3 days ago
0.0 - 3.0 years
0 - 0 Lacs
mumbai city
On-site
Open Position: Desktop Support Engineer Location: Malad (West), Mumbai Experience: Fresher to 3 Years Qualification: Any Graduate We are hiring only Mumbai Western Line-based Candidates for the Position, i.e., from Bhayander to Dadar. We are working 6 days, i.e., from Monday to Saturday. Job Description The candidate must have strong expertise in networking, cloud computing, system maintenance, desktop support, and security systems. Network & Server Management Design, deploy, and maintain LAN/WAN network infrastructure, including wire crimping and layout design. Install, configure, and maintain network hardware and software. Assign routing protocols and perform routing table configuration. Design and deploy efficient network systems for optimal performance. Monitor network performance and modify systems for improved efficiency and security. Ensure network connectivity and maintain network integrity across LAN/WAN environments. Maintain network facilities on individual machines, such as drivers and printer settings. Desktop Support & Local IT Operations Provide local IT support for hardware, software, and connectivity issues. System assembling and disassembling, including desktops, laptops, and peripherals. Install and configure Microsoft Outlook; troubleshoot email issues and server connectivity. Maintain and troubleshoot file servers, printers, scanners, and other office IT equipment. Security & Surveillance Awareness and hands-on experience with CCTV installation, configuration, and maintenance. Maintain security best practices for both IT infrastructure and surveillance systems. Documentation & Compliance Maintain accurate IT infrastructure documentation. Ensure compliance with IT policies and data confidentiality protocols. Mandatory Skills Strong technical knowledge (Networking, Windows Server, SQL, Outlook). Hands-on experience with CCTV systems installation and maintenance. Experience in system assembling/disassembling and wire crimping. Excellent problem-solving and troubleshooting skills. Effective communication and interpersonal skills. Patience, attention to detail, and a commitment to quality service. Ability to work collaboratively in a team environment.
Posted 3 days ago
0.0 - 2.0 years
1 - 1 Lacs
Ahmedabad
Work from Office
Responsibilities: All types of installation of operating system and software, should know how to take data backups, maintain computer hardware systems and peripherals.Troubleshoot technical issues and recommend suitable upgrades.
Posted 3 days ago
2.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Remote
- Security, Antivirus and DLP monitoring for servers and endpoints - Network device configuration for remote site IT infrastructure - Application & Data Management -Vendor & Asset Management -Biometric device configuration, monitoring IT call logs,
Posted 3 days ago
0.0 - 2.0 years
0 - 1 Lacs
Panipat, Rohtak, Karnal
Hybrid
Knowledge of installation & troubleshooting of Windows 10, 11 Knowledge of Networking, Cabling Troubleshooting & Installation of Printer Comfortable with the Field support
Posted 3 days ago
0.0 - 2.0 years
0 - 1 Lacs
Aligarh
Remote
Knowledge of installation & troubleshooting of Windows 10, 11 Knowledge of Networking, Cabling Troubleshooting & Installation of Printer Comfortable with the Field support.
Posted 3 days ago
2.0 - 7.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
* Provide computer repairs & troubleshooting services. * Manage servers, firewall configurations, CCTV systems. * Installing, maintaining, and configuring network & servers, Computers, etc * Monitor network performance & maintain system security
Posted 3 days ago
1.0 - 3.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Manage office admin & IT systems (installation, troubleshooting, user support, inventory, vendor coordination). Handle petty cash, asset tracking, documentation, and vendor management. Basic LAN/WAN, Windows/Linux knowledge required.
Posted 4 days ago
2.0 - 7.0 years
2 - 7 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Awdiz Institute - Mumbai's No. 1 Training Institute is hiring for Full time Networking Trainer. As a Networking Trainer, you will be responsible for designing and delivering comprehensive training programs to students, focusing on networking fundamentals, hardware configuration, maintenance, troubleshooting, and best practices. The ideal candidate should have a strong background in networking and hardware technologies along with a passion for teaching and mentoring students. Role: A+/N+ Trainer, CCNA Trainer, MCSA Server Trainer, Cyber Security Trainer Job Responsibility: The Trainer will be responsible for taking batches of Networking which includes A+, N+, OS Software Installations & troubleshooting, Windows and Linux Servers and CCNA Networking. Deliver the content of the structured program in an effective manner according to the lesson plans provided Keep a track of progress of the learners and submit timely information to the management when requested from time to time Developing questions for the purpose of Assignments, Practice Questions, and Test Papers Daily Practice Worksheets etc Complete documentation of program and ensuring the all assessment and training quality. Establish training modules and ensure the understanding of learners with case studies, assessments, and hands-on sessions. Required Key Skills: Have updated knowledge in IT tools and certifications such as A+, N+, and CCNA. MCSE, MCSA, or Linux. Relevant certification is a must. Deep understanding of networking protocols, Windows Server, TCP/IP model, LAN, WAN, Switching, Firewalls, VPNs, Routing, and other hardware and networking concepts. Ability to manage a variety of training formats and learner levels
Posted 4 days ago
2.0 - 3.0 years
1 - 2 Lacs
Jaipur
Work from Office
An EV Charging Network Engineer is responsible for planning, deploying, monitoring, and maintaining the electric vehicle (EV) charging infrastructure.esign network architecture for fast, standard, and ultra-fast charging stations. Required Candidate profile Ensure proper integration of chargers, power supply systems, and communication modules (e.g., GSM, Ethernet). Oversee grounding, cabling, protection systems, and safety standards .
Posted 4 days ago
0.0 - 2.0 years
1 - 2 Lacs
Kochi
Work from Office
Responsibilities: * Collaborate with customers on site visits * Maintain equipment & adhere to safety protocols * Install cables, hardware & network configs * Ensure customer satisfaction through timely resolutions
Posted 4 days ago
1.0 - 4.0 years
0 - 2 Lacs
Chennai
Work from Office
Key Responsibilities: Provide on-site support for desktop and laptop systems, including installation, configuration, upgrades, and troubleshooting. Diagnose and resolve hardware and software issues on Windows-based systems
Posted 4 days ago
4.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Position: IT/Desktop Support Engineer Location: Electronic City-Bangalore Email Id: savita.n@phase-power.com Website: www.erlphase.com Education: Graduation Bachelor's Degree in Computer Science, Information Technology Experience: 4+ years in handling Desktop Support. The Opportunity: Phase Power Protection Pvt Ltd, India, a fully owned subsidiary of ERLPhase Power Technologies Ltd, Canada, is looking for a skilled professional to join us as a System Administrator. If you're a self-motivated, customer-focused individual, a dynamic team player, and have strong technical expertise in Desktop Support and IT administration, this could be the perfect opportunity for you! Responsibilities: Responsible for Handling IT & Desktop Support activities. Should provide technical support for both hardware and software issues to our users/employees encounter specifically systems and laptop. Should Coordinating & Managing ticket queues for PPPPL. Manage the configuration and operation of computer operating systems Monitor the system daily and respond immediately to security or usability activity. Create, verify and monitor backups of data. Determining departmental IT related priorities & Assisting in the solutions. • Monitoring email usage & use of social media • Ensuring the IT policy is strictly followed. Respond to and resolve help desk requests. Managing the IT Assets & its records. Supporting in resolving IT related queries for employees. Designing and implementing efficient error reporting and feedback systems • Upgrade systems and processes as required for enhanced functionality. Administrate infrastructure, including firewalls, databases, malware protection software and other processes. Install and test computer-related equipment Prepare & submit periodic reports & MIS. The volume of IT support is limited at preset therefore you should be ready to perform the other duties as required with technical teams or Admin & HR. Skills Required: Hardware Troubleshooting: Ability to diagnose and fix hardware-related issues like malfunctioning printers, desktops, and network devices. Software Support: Proficiency with operating systems (Windows, MacOS, Linux), applications, and troubleshooting software-related issues. Networking Basics: Understanding of TCP/IP, DNS, VPN, routers, switches, and firewalls. Remote Support Tools: Familiarity with remote desktop tools (e.g., TeamViewer, AnyDesk) to provide support to users remotely. Active Directory Management: Managing user accounts, permissions, and group policies. Security Practices: Basic understanding of cybersecurity, including firewalls, antivirus software, and data encryption Should be good in Communication, Problem-Solving, Patience, Customer Service Orientation and Time Management
Posted 4 days ago
4.0 - 9.0 years
3 - 8 Lacs
Mundra, Sanand, Ahmedabad
Work from Office
"We are hiring for manufacturing plant." Position: Equipment Engineer - Lab Support Engineer Qualification: Minimum qualification should be Diploma in (Electronics & Communication, Electrical Engineering, Computer Science) with 4-5 years of experience or BE/B. Tech (Electronics & Communication, Electrical Engineering, Computer Science) with 5-6 years of experience in a relevant field Experience: 4-8 Years Location: Sanand, Ahmedabad Job Summary: Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers. technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing up-time and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. SOW:- Lab Support Engineer Job Description & Key Responsibilities: Must have experience in lab. Set up test configurations in the lab as advised by the Engineering team. Deliver within the defined SLA. Coordinate with cross-functional teams if necessary to complete the assigned tasks. Manage miscellaneous tasks inside the lab. Prepare and maintain work reports and service reports. Track the equipment maintenance and calibration schedules. Coordinate with vendors to establish new setups in the lab. Basic knowledge of the LAB area complies with ESD & EHS standards. Prepare monthly reports. Collaborate effectively with the team and be willing to learn new technologies and equipment operations. Proficiency in hardware and software installation. Experience in the installation and maintenance of memory testers such as Advantest, Flex Star, Teradyne. Diagnostic and calibration experience with memory testers and chambers. Familiarity with desktop support, AD maintenance, Win Server. Experience in a Linux environment CentOS & Ubuntu. Good understanding of IT infrastructure hierarchy, Proficient with MS Office. Experience with any ticketing system is mandatory, Python knowledge. Vendor coordination for warranty claims, repairs, and services. Jira ticketing experience (not mandatory) & Quality tools or certification with 5S,6S, AI awareness. Work with technicians to fix issues in limited time frame. Ensure the LAB area complies with ESD & EHS standards. Collaborate with different teams, Coordinate within the team to resolve any challenges. Be a team player, adapting and learning new technologies and equipment operations. Effective communication skills, both written and spoken. Strong analytical skills for technical issue resolution. Benefit: Transportation and canteen facility is available
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Technical Support Specialist, you will play a crucial role in providing timely and effective technical assistance to customers. Your responsibilities will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backups, and conducting recovery processes. You will be responsible for analyzing customer problems, diagnosing root causes, and implementing solutions to resolve issues promptly. It is essential to keep customers proactively informed and maintain a professional and courteous demeanor during all interactions. Developing a deep understanding of the product or service offerings is crucial for providing accurate and relevant support. You must stay updated on product changes, updates, and new features to deliver high-quality assistance to customers. In cases of complex technical issues, you will need to escalate them to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also part of your role. Feedback collection from customers regarding their service experiences will be essential for continuous improvement. Collaboration with cross-functional teams, including logistics, to ensure defective or unused goods parts are returned immediately after the call is required. You should also be able to check environmental parameters such as earthing for the proper functioning of the product. To qualify for this position, you should have a Diploma/Degree and 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms, associated root causes, hardware installation, troubleshooting, and maintenance is essential. Proficiency in networking concepts, protocols, and troubleshooting, as well as experience with software installation, configuration, and support, are required. Additionally, familiarity with antivirus software, firewalls, and security best practices is beneficial for this role.,
Posted 6 days ago
1.0 - 6.0 years
1 - 3 Lacs
Coimbatore
Work from Office
Responsibilities: * Install, configure & maintain Network Switch, Router,Firewall, DESKTOP, LAPTOP, PRINTER, BIOMETRICS, CCTV, Windows,Softwares, AV * Troubleshoot hardware issues on-site * Collaborate with customers for successful project delivery Annual bonus Health insurance
Posted 6 days ago
0.0 - 8.0 years
2 - 10 Lacs
Gurugram
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 6 days ago
0.0 - 8.0 years
2 - 10 Lacs
Jamshedpur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 6 days ago
0.0 - 8.0 years
2 - 10 Lacs
Jammu
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 6 days ago
0.0 - 8.0 years
3 Lacs
Faizabad
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
0.0 - 8.0 years
3 Lacs
Jodhpur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
5.0 - 6.0 years
7 - 8 Lacs
Parbhani
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
0.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory, For More Details HR Smitha@ 9880964847 / 9880952642 (call or whats app) Email id : Smitha@thejobfactory.co.in Excellent Communication is mandatory Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5.5 LPA Under Graduate /Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift Regards, SMITHA HR TEAM THE JOB FACTORY
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Nashik
Work from Office
* Collaborate with IT team on project implementation * Troubleshoot hardware issues promptly * Install OS & configure systems * Replace parts of laptop. * Field Support required (TA provided)
Posted 1 week ago
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