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0.0 - 4.0 years
1 - 3 Lacs
mumbai
Work from Office
Key Responsibilities: • IT support for hardware, software & networks • Install & maintain systems and peripherals • Manage Firewall,Windows/macOS, MS Office & email • Maintain LAN/WAN, Wi-Fi & security • Handle backups, IT assets and vendors Provident fund Employee state insurance Accidental insurance Performance bonus Gratuity
Posted 1 day ago
1.0 - 5.0 years
2 - 5 Lacs
hyderabad
Work from Office
Job Description for Help-desk Support Engineer: This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills: English Proficiency, must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). You will ...
Posted 2 days ago
4.0 - 6.0 years
3 - 6 Lacs
noida
Work from Office
Were Hiring! Desktop Support Engineer L2 (4-6 Years Experience)| Noida Location | Immediate Joiners only Role Overview: We are looking for an experienced Desktop Support Engineer (L2) who can work independently and provide advanced support across desktops, laptops, and end-user devices. The ideal candidate should have strong expertise in Windows environments, patch management, and day-to-day IT operations. Key Responsibilities: Provide L2 support for desktops, laptops, and user devices Troubleshoot, install, configure & upgrade Windows OS (10/11) Manage patch deployment, monitoring & validation (SCCM/Intune/WSUS) Resolve hardware, software, network & peripheral issues Handle user account man...
Posted 3 days ago
1.0 - 5.0 years
3 - 6 Lacs
thane
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 days ago
3.0 - 5.0 years
4 - 8 Lacs
mysuru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 days ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 days ago
1.0 - 4.0 years
36 - 38 Lacs
mysuru
Work from Office
Responsibilities: * Provide technical support via phone, email & chat * Troubleshoot Windows, hardware & network issues * Configure Active Directory, DNS, DHCP & LANs * Manage firewalls & Outlook settings * Install software & OS's Health insurance Provident fund
Posted 4 days ago
3.0 - 7.0 years
5 - 9 Lacs
mumbai
Work from Office
Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Excellent communication skills Ab...
Posted 4 days ago
0.0 - 5.0 years
3 - 5 Lacs
pune
Work from Office
Only For Pune | Technical Support International BPO FRESHERS CAN ALSO APPLY Exp Candidates Can Also Apply Must Have Excellent Communication Skills Only Immediate Joiners Can Apply Only International Process Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For Pune INTERNATIONAL US VOICE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA to 5.5 LPA based on experience and performance) Graduate / UG (any s...
Posted 4 days ago
2.0 - 5.0 years
2 - 4 Lacs
noida, gurugram
Work from Office
Job Description: Provide end-user technical support for desktops, laptops, printers, and peripherals OS installation, configuration, and troubleshooting (Windows) Perform hardware diagnostics and replacement (RAM, HDD/SSD, monitors, etc.) Handle user account support (AD, email, and basic access issues) Install and troubleshoot software applications Basic network troubleshooting LAN/Wi-Fi connectivity issues Manage tickets and documentation as per SLA requirements Maintain excellent communication and end-user support skills
Posted 4 days ago
1.0 - 6.0 years
5 - 7 Lacs
noida
Hybrid
Job description A short video profile (1-2 minutes) introducing yourself is mandatory along with your resume. NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients. JOB DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (inbound & outbound), chats, and email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer ...
Posted 4 days ago
4.0 - 9.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Position Description Position: Technical Support - Proficient Company: Inspiroz IT Services Pvt. Ltd. (Inspiroz) Location: Ghansoli, Navi Mumbai Position Background: Inspiroz is searching for an experienced Technical Support Engineer- Proficient to join our team for one of our clients. Technical Support - Proficient will be responsible for providing remote technical support, maintaining the integrity of clients overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, and maximizes customer retention. Job Duties (including but not limited to): Be able to install, configure, advanced troubleshoot skills and resolve technical issues properly ...
Posted 4 days ago
2.0 - 6.0 years
6 - 11 Lacs
hyderabad, bengaluru
Work from Office
Job Description: Helpdesk Support Spanish Language Location: Hyderabad Experience: 1–4 years Shift: Rotational shifts / 24x7 support About the Role This position is ideal for candidates who are fluent in Spanish and capable of providing high-quality technical and customer support to global users. The role involves handling IT service desk requests, troubleshooting basic technical issues, and ensuring smooth communication with Spanish-speaking clients and stakeholders. Key Responsibilities Provide IT Helpdesk support to end-users through calls, emails, chats, or ticketing tools. Handle and resolve Level-1 technical issues such as password resets, access issues, VPN connectivity, printer probl...
Posted 4 days ago
0.0 - 3.0 years
2 - 5 Lacs
hyderabad
Work from Office
Job Title: Service Desk Associate 2 (Level 1 Service Desk Associate) As a Level 1 Service Desk Associate, you will play a crucial role in providing technical support and assistance to end-users. Your responsibilities will include: Incident Resolution: Responding to and resolving IT-related incidents and service requests escalated from the Level 1 Service Desk team. Troubleshooting: Diagnosing and troubleshooting hardware and software issues, both remotely and in-person, to ensure timely issue resolution. Voice based Technical Support: Providing guidance and support to end-users in using IT systems, applications, and hardware effectively. Escalation: Escalating complex technical issues to Lev...
Posted 5 days ago
1.0 - 2.0 years
3 - 3 Lacs
pune
Work from Office
Provide Level 1 & 2 technical support to customers via email, chat, phone Troubleshoot issues related to application functionality, configuration, integrations, system performance Assist in onboarding new customers guiding them through product setup
Posted 5 days ago
0.0 - 1.0 years
0 - 2 Lacs
bengaluru
Work from Office
Greetings from BCforward, We have an immediate hiring for Application Tech Support Practitioner Exp: 0-2 Years As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their issues, utilizing your communication skills to provide exceptional support, and ensuring the smooth operation of our world-class systems. You will be dedicated to quality, accurately defining client issues, and leveraging your product knowledge to design effective resolutions, contributing to a seamless user experience. Roles & Responsibilities: - Expected to build knowledge and support the team...
Posted 5 days ago
4.0 - 5.0 years
4 - 5 Lacs
nalagarh
Work from Office
Skills Manage installation, configuration, maintenance of desktops, laptops, printers, scanners, CCTV, and other hardware devices. IT hardware troubleshooting, networking knowledge, CCTV system handling Education :IT, Computer Science, Electronics
Posted 6 days ago
3.0 - 8.0 years
3 - 8 Lacs
bengaluru
Work from Office
Job Responsibilities: Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customers concerns Collaborate / coordinate with backend teams in identifying / resolving customer issues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports ...
Posted 6 days ago
0.0 - 4.0 years
2 - 3 Lacs
mohali
Work from Office
Handles customer product queries, troubleshoots software/hardware issues, documents cases, collaborates with teams, ensures customer satisfaction, follows up, and provides product training. Health insurance Provident fund
Posted 6 days ago
3.0 - 8.0 years
3 - 4 Lacs
pune
Work from Office
Key Responsibilities: System Administration: Install, configure, and maintain servers, operating systems (Windows and IOS) and enterprise applications. Monitor system performance, availability, and security. Manage system updates, patches, and backups. Troubleshoot hardware, software, and network-related issues. Network & Security Management: Configure and maintain firewalls, routers, switches, and VPNs. Implement security measures, including antivirus, encryption, and access control. Monitor network traffic and prevent security breaches. User & Technical Support: Provide IT support to employees, resolving hardware and software issues. Manage user accounts, permissions, and access control. T...
Posted 6 days ago
6.0 - 10.0 years
14 - 18 Lacs
hyderabad
Work from Office
Sr. Technical Customer Support Engineer Location: Hyderabad Experience: 6+ years Work Hours: U.S (EST) hours Role Summary As a Senior Technical Customer Support Engineer, you will engage directly with customers (via calls, remote sessions, email/chat) responsible for diagnosing and resolving complex technical issues (Tier 2/3 level) while maintaining high-quality communication across global teams. This role requires working during U.S. EST hours, excellent verbal and written skills, and the ability to translate technical problems into business-friendly language. Key Responsibilities Act as primary technical contact for escalated customer issues through calls, remote sessions, email/chat. Tro...
Posted 1 week ago
3.0 - 7.0 years
1 - 5 Lacs
pune, chennai
Work from Office
Hiring fir Azure Administration Chennai/Pune Must Have: Microsoft Azure Windows Servers 1. Strong knowledge of Azure cloud services, including Azure Active Directory, App Services and Azure Virtual Machines. 2. Managing Azure resources calls for utilizing tools like Azure Portal, Azure PowerShell, and Azure Cli Azure app insights checking the logs, failures, transactions etc Azure App services troubleshooting 3. Troubleshooting and Support Provide technical support for cloudbased applications. Diagnose and resolve issues in a timely and effective manner. 4. Windows troubleshooting and Linux is secondary familiarity with DevOps practices and CICD pipelines. ,
Posted 1 week ago
5.0 - 10.0 years
10 - 15 Lacs
bengaluru
Work from Office
We are looking for an experienced IT Desktop Support Engineer (5+ years) for our client in Bangalore. The role involves providing hands-on IT support across Windows, macOS, and Linux environments. Responsibilities: Desktop support & troubleshooting OS support: Windows 11, macOS, Linux Hardware (laptops/desktops/peripherals) & software support Network troubleshooting: TCP/IP, DNS, DHCP, VPN Active Directory & user management Support for M365, Zoom, Slack, collaboration tools Security, patching, documentation, and imaging support
Posted 1 week ago
4.0 - 8.0 years
1 - 5 Lacs
new delhi, gurugram, manesar
Work from Office
Position Overview: You will be responsible for the design, implementation, and maintenance of Microsoft Office 365 services, basic Azure Active Directory and applications within the organization. Your role will focus on ensuring the efficient and secure use of Office 365 tools and services to enhance productivity and collaboration. Candidate must have Azure Active Directory, Desktop level support experience and basic understanding of Networks, Inventory management as well as for hardware. Good knowledge of ITIL concepts. Must have good spoken English to interact with the US customers. Key Details: Job Title: IT Support Engineer Salary Range: Upto 5 LPA Location: Gurgaon Shift: Rotational shi...
Posted 1 week ago
0.0 - 3.0 years
1 - 4 Lacs
hyderabad
Work from Office
||We are Hiring for International Technical Support Voice Process ||Immediate Joiners||4 Lpa [27 Take Home]|| Job Title: International Technical Support Executive (Voice Process) Location: Hyderabad Shift: Night Shift / 2-Way Cab Facility (Within 35 KM) Working Days: 5 Days Working | Saturday & Sunday Fixed Off Salary Package: Up to 4 LPA | 27,000 Take Home Joining: Immediate Joiners Preferred Roles & Responsibilities: Handle inbound international technical support calls Provide real-time troubleshooting for hardware and software issues Perform printer installation, configuration, and troubleshooting Diagnose and resolve customer issues efficiently Educate customers about products and servic...
Posted 1 week ago
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