564 Windows Troubleshooting Jobs

Location: Bangalore ( Whitefield ) Experience : 2 to 5 Years Gender: Male Shift: Rotational Education: Any Graduate / Diploma Communication: Strong communication skills required Joining: Immediate Joiners Only Responsibilities & Duties Provide floor support and remote assistance to end users. Troubleshoot desktops, laptops, peripherals, and software applications. Resolve hardware, software, networking, and Wi-Fi issues promptly. Install, upgrade, and maintain OS and applications. Manage IT assets inventory and assist in IT audits. Coordinate with vendors for hardware repairs and network troubleshooting. Document and manage Helpdesk tickets with timely resolutions. Prepare daily dashboards and performance reports for IT management. Collaborate with team members to ensure quality IT support delivery. Contribute to RCA (Root Cause Analysis) and escalate unresolved issues. Advanced knowledge of hardware components (laptops, desktops, printers, Wi-Fi, chipsets, memory, processors, etc.). Raise IT tickets for daily tasks for tracking and performance evaluation. Knowledge of office systems, LAN & WAN management, and network resource configuration. Share Profiles: careers@sm2infotech.com Contact no : 73041 32825

Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers.Install, configure, and support an organization's on network.

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364808230 / 9606521172 / 9901777673 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Service Desk | Tech Support Any grad with min 1 yr exp in Troubleshooting/SD/AD/DNS/Tech Support CTC-Upto 4 LPA + Varaibles Immediate Joiner Night Shifts WFO-5 days working Excellent Communication required Contact-9521017693/9982833693

Stokhos Research Capital , a leading trading firm, seeks an IT Executive to manage servers, networks, security & support. Req: IT/CS degree, 2+ yrs exp, Linux/Windows admin, firewalls. Skills in VMware, cloud & CCNA a plus. Apply: jobs@stokhos.in

NAME OF PROJECT: Support Service Desk for Adobes Digital Marketing/Media Enterprise clients GENERAL DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (Inbound & Outbound) , chats, email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all stages during the communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism. Understand the business impact of issues. Stay calm under stressful conditions while driving issues forward. Quickly learn and apply new knowledge and concepts. REQUIRED SKILLS FOR THE JOB: Must be a Technical Graduate. Having 2+ years previous Technical Support Center experience with an emphasis on business to business / Enterprise support interactions. Outstanding written & verbal communication skills in English with a neutral accent. Experience working in a team environment and managing a diverse workload. Experience in supporting software applications and troubleshooting in Windows and /or Mac environment. Knowledge of Adobe products would be preferred. Familiarity with MSI and MSP installers as well as deployment technologies such as SMS, GPO, Apple Remote Desktop would be desirable. Basic knowledge of Active Directory, Cloud technology, SSO would be an advantage. General cultural awareness, particularly for resources who are supporting customers in region other than the one they are located in (e.g., ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers.

Role & responsibilities Key skills required: •Excellent written, verbal, listening, analytical skills. •Easily grasp and communicate complex ideas. •Excellent problem-solving skills. •Knowledge of MS Office 2010, 2013 including Outlook. •Knowledge of computer hardware and software. •Knowledge of Operating Systems like Windows 10 and MacOS. •Knowledge of network and internet. Preferred candidate profile Immediate joiner required Perks and benefits Please share matching resumes to sangala.shravan@teamlease.com

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Linux Admin. Experience: 3-5 Years.

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Position: Technical Support Executive International Voice Process Location: BTM Layout (WFO) Shift: Rotational (UK/US) | 5 Days Working | 2 Days Off | Salary: 4 LPA For Freshers Salary: 6 LPA For Experience For More Details Call HR Muskan On 9380976296 Job Summary: We are hiring skilled professionals for our Technical Voice Support Team to handle inbound queries from international customers. The role involves first-level technical troubleshooting, product knowledge, and delivering outstanding customer service. Requirements: Excellent communication skills (English verbal) Basic understanding of networking, OS, devices Willingness to work in night shifts Freshers or candidates with BPO/Tech Support experience welcome For More Details Call HR Muskan On 9380976296 Jo

Dear Candidate, We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients for our IT services/products. Your primary objective will be to resolve technical issues, troubleshoot problems, and ensure customer satisfaction. Interested candidate please reply to the same mail recruitment1@mitspl.com or 87668 12790 Location: VimanNagar Pune. Job Title: Technical Support Engineer (Willing to work on site) Department: Technical Support Reports to: Manager Requirements: 1. Education: BE/BTech in Computer Science, IT, or related field (or equivalent experience) 2. Experience: 06 months -1.5 years of experience in technical support, troubleshooting, and customer service (freshers with strong technical skills can also apply) 3. Skills: - Strong technical skills in relevant areas (e.g., cloud computing, networking, database management) - Excellent problem-solving, analytical, and troubleshooting skills - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and prioritize multiple tasks. As part of this role, you will be expected to conduct site visits to deliver technical support according to client requirements. If this is acceptable to you, please confirm. The company will reimburse all travel-related expenses for these visits. Interested candidate please reply to the same mail recruitment1@mitspl.com or 87668 12790

SUMMARY LOCATION: Mumbai, Fort DOMAIN: Windows Level (L1/L2/L3): L2 Required Relevant Domain Experience: 4-6 Years relevant experience Job Type (Onsite/Remote) : Onsite Shift details (General/ 24X7) : Onsite support 24 X 7 Qualification B.E./Diploma/BSC/BTech (No education gap, Full time) 1. B.E. / Diploma [ In Computers Science, IT , Electronics & Telecommunication ] [ Civil and Mechanical not preferred] 2. B.Sc. -IT 3. BCA or MCA [Full time course from a reputed University] 4. No gap in education [Passing year for S.S.C , H.S.C. And Degree/Diploma to be mentioned] Certifications Required if ANY: Relevant Certification (Preference) Specific Remarks/Requirement by customer : Windows troubleshooting and Hyper-V working experience is Mandatory Role Purpose We are seeking an experienced Windows Administrator to join our team. The ideal candidate will have strong technical skills and experience in managing and supporting Windows Servers including Hyper-V Cluster, IIS basic troubleshooting and new server provisioning, Hardening, patching in day-to- day operations. JOB RESPONSIBILITIES 1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Microsoft Windows Resources, Event logs & critical services Monitor. 4) Monthly report on server availability 5) Respond to and own Incident till resolution 6) Engage customer contracted hardware and software support vendors to facilitate incident resolution 7) Work with customer support teams to review & resolve incidents 8) Co-ordinate customer contacts with BSE vendors in case of hardware failures or involvement of third-party vendor is required. 9) Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required. 10) Perform restoration of all components at time of system failure or file system corruption 11) Correlate related incidents together into a problem ticket and manage through the problem management process 12) Patch OS for Security patches and release management for the same. 13) Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots. 14) Reporting VM performance status using Native tools/monitoring tools 15) Manage Hyper-V 2012/2016 Clusters 16) Manage Access rights and folders 17) OS hardening as per the policy recommendations by BSE 18) IIS Basic troubleshooting 19) Server Inventory Management Technical Skills/Knowledge Requirement 1) Hyper-V Management (Must) 2) Failover Cluster Configuration and Management (Must) 3) IIS troubleshooting (Must) 4) Security patching and Hardening (Must)) 5) Server commissioning and decommissioning 6) OS Migration In place and Side by side (Must) 7) Server Performance troubleshooting

Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channels including phone, chat, email, and web portal. Triage, prioritize, and resolve customer issues with a focus on First Call Resolution. Utilize customer insights and case history to personalize upsell recommendations, ensuring relevance and customer value. Accurately log all customer interactions, incidents, and service requests in the CRM/case management system. Use internal knowledge bases and technical documentation to provide accurate and timely solutions. Escalate unresolved or complex issues to appropriate internal and engineering teams following escalation protocols. Support software installation, deployment, and configuration activities for licensed users. Guide customers through troubleshooting steps, providing clear and concise instructions. Effectively manage irate customer situations with empathy, active listening, and professionalism. Ensure timely customer follow-ups and updates within defined SLAs. Proactively identify and report recurring issues, feature requests, and emerging trends to management. Continuously update technical knowledge and skills to stay current with product updates and support best practices. Contribute to the improvement of support processes and documentation. Maintain a strong understanding of Adobe product features and usage via hands-on experience and training Required Qualifications: Bachelor's degree in a technical discipline (Computer Science, IT, Engineering, etc. Minimum 2 years of experience in Technical Support, Service Desk, IT Support, or similar roles with international clients is mandatory. Proficient in supporting enterprise customers and business-critical environments. Strong verbal and written communication skills in English with a neutral accent. Demonstrated ability to manage a diverse workload in a team-oriented environment. Hands-on experience with software troubleshooting in Windows and/or macOS. Familiarity with remote desktop tools and help desk platforms. Experience supporting or using Adobe products is a strong advantage. Required Qualifications: Bachelor's degree in a technical discipline (Computer Science, IT, Engineering, etc. Minimum 2 years of experience in Technical Support, Service Desk, IT Support, or similar roles with international clients is mandatory. Proficient in supporting enterprise customers and business-critical environments. Strong verbal and written communication skills in English with a neutral accent. Demonstrated ability to manage a diverse workload in a team-oriented environment. Hands-on experience with software troubleshooting in Windows and/or macOS. Familiarity with remote desktop tools and help desk platforms. Experience supporting or using Adobe products is a strong advantage. Note : Please do not apply Desktop support experienced . Interested candidate can contact at Minti : 8587901587/ minti.b@dinllp.com

Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers. Knowledge of Computer Hardware and Networking such as, Computer Troubleshooting, Windows Troubleshooting.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 5-8 Years .

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 3-5 Years .

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support . Experience: 3-5 Years .

Project Overview: Join a high-performance Enterprise-Grade Service Desk Team supporting Adobe's Digital Marketing and Media Enterprise clients. This dynamic role involves technical troubleshooting, professional client interaction, and managing critical incidents in a fast-paced global support environment. Key Responsibilities: Deliver first-level technical support via omni-channel platforms inbound/outbound phone calls, email, chat, and web portal. Triage, prioritize, and accurately log incidents and service requests in the case management system. Communicate with clients professionally and empathetically, both verbally and in writing. Assess customer urgency and sentiment to drive effective issue resolution. Utilize internal knowledge bases to resolve technical issues efficiently. Collaborate with cross-functional teams to escalate and resolve issues while maintaining customer satisfaction. Keep up with product and technology updates relevant to the supported platforms. Remain calm and professional under pressure, especially during high-impact incidents. Understand the business impact of customer issues and respond with appropriate urgency. Required Skills & Qualifications: Bachelors degree in any discipline Minimum 2 years of experience in a technical support center, preferably B2B or enterprise-level Excellent English communication skills (spoken and written) with a neutral accent Strong analytical and troubleshooting skills in a team-based, high-volume environment Experience supporting Windows and/or macOS platforms Proven interpersonal and customer service skills Preferred / Desirable Skills: Prior experience supporting Adobe products (e.g., Creative Cloud, Experience Cloud) Familiarity with MSI/MSP installers and deployment tools like SMS, GPO, or Apple Remote Desktop Basic understanding of Active Directory, SSO, and cloud technologies Strong cultural awareness and ability to interact effectively with global clients (e.g., recognizing regional accents, avoiding unnecessary clarification questions) Additional Requirement: 12 minute video profile introducing yourself is mandatory, along with your resume. How to Apply: Email your resume at : pallabi.j@DINLLP.COM For queries, contact us at: +91 96672 59413 Be a part of a global tech support team where your technical expertise, empathy, and problem-solving skills make a real difference for enterprise clients worldwide. Apply now!

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Technical support Advisor (MLTS International Voice Process ) : Salary Package: Freshers: 3.5LPA Experienced: 5.5 LPA Requirements: Strong technical aptitude with the ability to learn and adapt to new technologies. Excellent English communication skills ( International voice quality). Problem-solving and analytical thinking. Familiarity with Microsoft Windows and Office applications preferred. Job summary: As a Technical support Associate for a Technical domain, you will be responsible for handling Windows operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service. Key Responsibilities : Handle inbound customer calls and provide technical assistance for Microsoft products (Windows OS, Office Suite, Outlook, etc.). Troubleshoot software, configuration, and account-related issues effectively. Guide customers step-by-step to resolve technical problems. Document all cases in the CRM system and follow up on unresolved issues. Ensure customer satisfaction by delivering professional, empathetic, and timely solutions. Collaborate with internal teams to escalate complex technical issues. Work Location: Divyashree Towers, Bannerghatta Road, Bangalore Shifts: Rotational Shift (5 days work /2 days off) Immediate joiners only. Interested candidates can contact- 9353429894 or chandana@yourpitchh.com

Role & responsibilities Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Performing troubleshooting to diagnose system failures and identifying root causes Managing technology inventory and placing orders for equipment Escalating complex issues to the appropriate teams if unable to resolve them independently Providing new system orientation and training to end users Documenting technical issues and solutions in a ticketing system Preferred candidate profile

Position Summary We are seeking an experienced SOC Analyst to join our Security Operations team. This role demands an individual with a strong technical background in incident analysis, SIEM administration, and rule fine-tuning. The ideal candidate will have experience working with diverse environments, including Windows, Linux, and network security, and will be well-versed in ELK stack management and troubleshooting beats agents. Key Responsibilities 1. Incident Detection and Analysis: o Conduct deep-dive analysis on security incidents, assessing root causes, and recommending solutions. o Proactively monitor and respond to security alerts, managing incident escalation and resolution processes. o Prepare detailed reports and document incidents to support future analysis and security measures. 2. SIEM Administration and Rule Fine-Tuning: o Oversee SIEM configurations, including tuning rules to optimize alerting and reduce false positives. o Conduct SIEM platform upgrades, troubleshoot performance issues, and ensure platform availability. o Collaborate with IT teams to integrate new data sources into SIEM and enhance visibility. 3. System and Network Security: o Perform continuous monitoring and analysis across Windows and Linux systems and network infrastructures. o Utilize tools for traffic analysis, anomaly detection, and threat identification. o Support configurations and policies within the IT and network environment to strengthen security. 4. ELK Stack and Beats Agent Management: o Manage and troubleshoot ELK Stack components (Elasticsearch, Logstash, and Kibana) to ensure seamless data flow. o Perform regular maintenance and troubleshooting of beats agents, ensuring reliable log ingestion and parsing. 5. Security Policies and Compliance: o Contribute to policy updates, ensuring adherence to organizational and industry compliance standards. o Document and enforce security controls aligned with best practices and regulatory requirements. Skills and Qualifications Education: Bachelors degree in Information Security, Computer Science, or a related field. Experience: o Minimum of 5+ years in SOC operations or a similar cybersecurity role. o Proven experience in SIEM administration, incident analysis, and configuration fine-tuning. o Proficiency in monitoring and troubleshooting Windows and Linux systems and managing network security protocols. o Hands-on experience with the ELK Stack, with expertise in troubleshooting beats agents. Technical Skills: o Familiarity with SIEM tools (e.g., Splunk, QRadar) and network protocols. o Strong command of incident response processes, security frameworks, and best practices. o Knowledge of communication protocols and system integrations for data protection. Certifications (preferred): CISSP, CompTIA Security+, CEH, or similar security certifications. Competencies Strong analytical skills with attention to detail. Excellent verbal and written communication abilities. Ability to work independently and collaboratively in a fast-paced environment. Additional Preferred Skills Knowledge of regulatory compliance standards. Experience in using EDR solutions. Ability to document processes and create incident playbooks. This role offers an opportunity to work on advanced cybersecurity initiatives within a dynamic SOC environment, contributing to enhanced organizational security. Mandatory Key Skills incident analysis,linux system,security framework,beats,protocols,logstash,qradar,kibana,elastic search,soc,splunk,linux,information security,security operations,cissp,siem*,windows troubleshooting*,troubleshooting*,incident response*,network security*

ELIGIBILTY Freshers Must be a graduate any stream Undergraduates Minimum 6 months of documented experience in any domain Skills Required Excellent verbal and written communication skills Job Details Shifts Rotational Salary 30000 32000 CTC